Extraflame Vicenza V3.4 User manual

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE. CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
SAFETY INFORMATION
WARNING
PLEASE READ ENTIRE MANUAL
BEFORE YOU INSTALL OR USE THIS PELLET-BURNING
APPLIANCE.
If the appliance is not properly installed, a house re
may result causing personal injury or loss of life.
- Authorities having jurisdiction (such as municipal
building department, re department, re prevention
bureau, etc.) should be consulted before installation to
determine the need to obtain a permit.
- Contact local building or re ocials about restrictions
and installation inspection requirements in your area.
- This appliance is hot while in operation. Keep children,
clothing and furniture away. Contact may cause skin
burns.
- Do not start a re with chemicals or uids such as
gasoline, engine oil, etc.
- Do not burn trash or garbage, lawn clippings /
waste, rubber, waste petroleum products, paints or
paint thinners / solvents, plastic, materials containing
asbestos, construction debris, railroad ties, manure or
animal remains, salt water driftwood or salted materials,
unseasoned wood, coloured paper, cardboard, plywood
or particleboard. Burning these materials may result in
release of toxic fumes or render the appliance ineective
and cause smoke.
WARNING
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
THIS APPLIANCE HAS BEEN TESTED TO ASTM E 1509, UL 1482, ULC S627, ASTM E 277910 AND ASTM E 251511
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • Fax [phone]
Extraame S.p.A.
36030 Montecchio Precalcino (VI), Italy
[phone]
MADE IN ITALY
design & production
INSTALLATION AND
OPERATING
INSTRUCTIONS
W415-1598 / 06.01.16
V3.4

2W415-1598 / 06.01.16
1.0 INSTALLATION OVERVIEW........................................................................................................................................................................ 3
2.0 INTRODUCTION ......................................................................................................................................................................................... 4
2.1 DIMENSIONS ........................................................................................................................................................................................................................................5
2.2 SPECIFICATIONS ................................................................................................................................................................................................................................. 5
2.2.1 HEATING SPECIFICATIONS .................................................................................................................................................................................................. 6
2.3 GENERAL INSTRUCTIONS ...............................................................................................................................................................................................................6
2.4 GENERAL INFORMATION..................................................................................................................................................................................................................7
2.4.1 PELLET SPECIFICATIONS......................................................................................................................................................................................................7
2.4.2 SAFETY FEATURES.................................................................................................................................................................................................................. 7
2.5 NOTES FOR PROPER OPERATION ................................................................................................................................................................................................. 8
2.6 HIGH LIMIT SWITCH............................................................................................................................................................................................................................8
2.7 FUSE .........................................................................................................................................................................................................................................................8
2.8 FIRE POkER.............................................................................................................................................................................................................................................9
2.9 RATING PLATE INFORMATION.....................................................................................................................................................................................................10
3.0 INSTALLATION PLANNING...................................................................................................................................................................... 10
3.1 APPLIANCE PLACEMENT...............................................................................................................................................................................................................10
3.2 APPLIANCE MINIMUM CLEARANCE TO COMbUSTIbLES .................................................................................................................................................11
3.3 FLOOR PROTECTION INSTALLATION REQUIREMENTS......................................................................................................................................................12
3.4 OUTSIDE AIR........................................................................................................................................................................................................................................12
3.5 DRAFT ....................................................................................................................................................................................................................................................12
3.6 FIRE EXTINGUISHERS / SMOkE DETECTORS & CARbON MONOXIDE DETECTORS.................................................................................................12
3.7 FUSE........................................................................................................................................................................................................................................................12
3.8 MObILE HOME INSTALLATION....................................................................................................................................................................................................13
4.0 VENTING ................................................................................................................................................................................................... 15
4.1 TYPE OF vENT ....................................................................................................................................................................................................................................15
4.2 INSTALLING THE PELLET vENT....................................................................................................................................................................................................15
4.3 vENTING THE PELLET APPLIANCE.............................................................................................................................................................................................15
4.4 PELLET vENT TERMINATION ........................................................................................................................................................................................................15
4.5 vENT TERMINAL CLEARANCES ...................................................................................................................................................................................................16
5.0 WIRING DIAGRAM.................................................................................................................................................................................... 19
6.0 LOWER CERAMIC PANEL ASSEMbLy ..................................................................................................................................................... 20
6.1 ONLY FOR TRANSPORT - REMOvE bEFORE STARTING THE APPLIANCE!....................................................................................................................21
7.0 CONTROL PANEL...................................................................................................................................................................................... 22
7.1 GENERAL MENU.................................................................................................................................................................................................................................23
8.0 THE REMOTE CONTROL........................................................................................................................................................................... 24
8.1 TYPE AND REPLACEMENT OF bATTERIES................................................................................................................................................................................24
9.0 COMMISSIONING SETTINGS .................................................................................................................................................................. 25
9.1 INSTALLATION TYPE.........................................................................................................................................................................................................................25
9.2 ADjUSTING TIME, DAY, MONTH AND YEAR ............................................................................................................................................................................25
9.3 ADjUSTING LANGUAGE..................................................................................................................................................................................................................25
10.0 OPERATION AND LOGIC........................................................................................................................................................................ 26
10.1 PILOT MODE......................................................................................................................................................................................................................................26
10.2 ADDITIONAL THERMOSTAT (OPTIONAL) ..............................................................................................................................................................................27
11.0 USER MENU ............................................................................................................................................................................................ 27
11.1 DISPLAY ..............................................................................................................................................................................................................................................27
11.2 PELLET FEED ADjUSTMENT........................................................................................................................................................................................................27
11.3 v1- AIR .................................................................................................................................................................................................................................................28
11.4 STANDbY (STbY)..............................................................................................................................................................................................................................28
11.5 kEYS LOCkED....................................................................................................................................................................................................................................29
11.6 RESET ...................................................................................................................................................................................................................................................29
12.0 ENAbLE CHRONO................................................................................................................................................................................... 30
12.1 CHRONO.............................................................................................................................................................................................................................................30
12.2 PROGRAMMING EXAMPLE..........................................................................................................................................................................................................31
13.0 CLEANING AND MAINTENANCE........................................................................................................................................................... 32
13.1 MAINTENANCE ...............................................................................................................................................................................................................................32
13.2 DISPOSAL OF ASHES ....................................................................................................................................................................................................................32
13.3 SOOT AND FLY ASH FORMATION............................................................................................................................................................................................32
13.4 DAILY...................................................................................................................................................................................................................................................33
13.5 WEEkLY................................................................................................................................................................................................................................................35
13.6 MONTHLY .........................................................................................................................................................................................................................................36
13.7 ROUTINE MAINTENANCE CARRIED OUT bY AUTHORIZED TECHNICIANS .............................................................................................................37
13.8 PUTTING THE EQUIPMENT OUT OF SERvICE (END OF THE SEASON) .......................................................................................................................37
14.0 DIAGNOSTIC DISPLAyS......................................................................................................................................................................... 40
15.0 TROUbLESHOOTING.............................................................................................................................................................................. 41
16.0 REPLACEMENTS..................................................................................................................................................................................... 43
17.0 WARRANTy............................................................................................................................................................................................. 45
18.0 NOTES ..................................................................................................................................................................................................... 47

3
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1.0 INSTALLATION OVERVIEW
RATING PLATE, SEE“RATING
PLATE INFORMATION” SECTION.
VENTING, SEE“VENTING”AND
“INSTALLATION PLANNING”
SECTIONS.
SEE“OUTSIDE
AIR”SECTION.
FLOOR, SEE“INSTALLATION
PLANNING  FLOOR
PROTECTION REQUIREMENTS”
SECTION.
SEE "LOWER
CERAMIC PANEL
ASSEMBLY"
SECTION

4W415-1598 / 06.01.16
WARNING
2.0 INTRODUCTION
THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance
according to operating instructions could cause re or injury. Contact the local building or re authority and follow
their guidelines. Notify your insurance company of this appliance as well.
Never try to repair or replace any part of the appliance unless instructions are given in this manual. All other work
should be done by a trained technician.
Risk of burns. The appliance should be turned o and cooled before servicing.
Do not operate without fully assembling all components.
Do not install damaged, incomplete or substitute components.
Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal edges may
be sharp.
Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid
burns or clothing ignition. Toddlers, young children and others may be susceptible to accidental contact burns. A
physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
Clothing or other ammable material should not be placed on or near the appliance.
Due to high temperatures, the appliance should be located out of trac and away from furniture and draperies.
Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot
surfaces. These screens and guards must be fastened to the oor.
Any safety screen or guard removed for servicing must be replaced prior to operating the appliance. It is imperative
that the control compartments, burners and circulating blower and its passageway in the appliance and venting system
are kept clean.The appliance and its venting system should be inspected before use and at least annually by a qualied
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.
The appliance area must be kept clear and free from combustible materials, gasoline and other ammable vapors and
liquids.
Under no circumstances should this appliance be tampered with or modied..
Do not use this appliance if any part has been underwater. Immediately call a qualied service technician to inspect
the appliance and to replace any part of the control system and any gas control which has been underwater.
Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should
be done by a licensed or qualied service person. The viewing door and ash pan must be closed and latched during
operation.
Do not strike or slam shut the appliance glass door.
Only doors / optional fronts certied with the unit are to be installed on the appliance.
Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic
bags, these are not toys and should be kept away from children and infants.
If the appliance is not properly installed, a house re may result. Do not expose the appliance to the elements (ex.
rain, etc.) and keep the appliance dry at all times. Wet insulation will produce an odour when the appliance is used.
The chimney must be sound and free of cracks. Clean your chimney a minimum of twice a year and as required.
The appliance is designed and approved for pelletized wood fuel only. Any other type of fuel burned in this
appliance will void the warranty and safety listing.
Do not start a re with chemicals or uids such as gasoline, engine oil, etc.
Ashes must be disposed in a metal container with a tight lid and placed on a non-combustible surface well away
from the home or structure.
Your appliance requires periodic maintenance and cleaning. Failure to maintain your appliance may lead to smoke
spillage in your home.
The exhaust system must be completely straight and properly installed. It is recommended that the pellet vent
joints be sealed with a minimum 500°F (260°C) silicone sealant. Install according to the vent manufacturer’s instructions
Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated
temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations,
a T.V. or other electronic components.
During a power outage this appliance will not operate. If a power outage does occur, check the appliance for smoke
spillage and open a window if any smoke spills into the room.
Keep foreign objects out of the hopper.
Disconnect the power cord before performing any maintenance. NOTE: Turning the pellet feed to "OFF" does not
disconnect all power to the appliance.
Do not throw this manual away. This manual has important operating and maintenance instructions that you will
need at a later time. Always follow the instructions in this manual.
At no point should you use rewood or re logs in this appliance. The use of which could cause a house re.
This appliance must be connected to a standard 115 v, 60hz grounded electrical outlet. Do not use as an adaptor
plug or sever the grounding prong. Do not route the electrical cord underneath, in front of, or over the appliance.
When installed in a mobile home, the appliance must be bolted to the oor, have outside air, and not be installed
in the bedroom (per h.U.D. Requirements). Check with local building ocials.
The exhaust system should be checked and cleaned once a year minimum for any build-up of soot or creosote.
This appliance becomes very hot, you must wear heat resistant gloves when cleaning or handling this appliance.

7
19 32
"
5
25 32
"
(302 mm)
11
29 32
"
(993 mm)
39
7 64
"
18"
(576 mm)
22
43 64
"
18"
AB
(331 mm)
13
3 64
"
(193 mm) (147 mm)
(457 mm)
(457 mm)
A= 1
57 64
(48 mm) Diameter
B= 3" (76 mm) Diameter
"
5
W415-1598 / 06.01.16
2.2 SPECIFICATIONS
Electrical Rating 120V - 60Hz
Watts During Start-Up Sequence 380 W
Watts During Operation 153 W
Width 18" (457 mm)
Height 39 7/64" (993 mm)
Depth 22 43/64" (576 mm)
Weight 309 lbs (140 kg)
Exhaust Collar (diameter) 3" (76 mm)
Intake Collar (diameter) 1 57/64" (48 mm)
Hopper Capacity (diameter) 30 lbs (14 kg)
2.1 DIMENSIONS
Higher heating value of the fuel instead of lower heating value of the fuel was used to determine the eciency.

6W415-1598 / 06.01.16
Approximate Maximum Heating Capacity (in square feet)* 800-2,000 sq. ft.
Burn Rate 1.38 - 4.05 lbs/h (0.63 - 1.84 kg/h)
** Global Btu/h 11,840 - 34,564 Btu/h (3.47 - 10.13 kW)
Maximum Burn Time on Low Burn** 21h
Eciency (overall) 85.1%
Heat Output Range 10,000 - 28,000 Btu/hr
* Heating capacity will vary depending on the home's oor plan, degree of insulation, and the outside temperature. It is also aected
by the fuel size, quality, and moisture level.
** Small pellets will increase or decrease the stated burn rates and burn times. Dierences of plus or minus 20%
depending on fuel quality may occur.
For best performance, operate the appliance on low. Operating on low burn achieves the best eciency.
2.2.1 HEATING SPECIFICATIONS
2.3 GENERAL INSTRUCTIONS
WARNING
ALL WIRING SHOULD BE DONE BY A QUALIFIED ELECTRICIAN AND SHALL BE IN COMPLIANCE WITH LOCAL CODES. IN
THE ABSENCE OF LOCAL CODES, USE THE CURRENT CSA C22.1
CANADIAN ELECTRIC CODE (IN CANADA) OR THE ANSI/NFPA NO. 70 NATIONAL ELECTRIC CODE IN THE UNITED STATES.
DO NOT CONNECT THIS APPLIANCE TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE. DO NOT CONNECT TO ANY AIR
DISTRIBUTION DUCT OR SYSTEM.
PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE.
PROVIDE ADEQUATE VENTILATION.
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48” (1200mm) FROM THE FRONT FACE OF
THE APPLIANCE.
Thank you for purchasing a Vicenza Pellet Appliance. This appliance is designed for use with Pelletized Wood Only.
Please read this entire manual before installation and use of this pellet fuel-burning room appliance. Failure to follow these instructions
could result in property damage, bodily injury or even death. Keep this manual handy for future reference.
This Pellet Appliance, when installed, must be electrically grounded in accordance with the local codes, or in the absence of local
codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.
This appliance will not operate using natural draft or without a power source for the blower systems and fuel feed system. This
appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate this appliance in a
manner inconsistent with operating instructions in this manual.
The protective wrap on plated parts is best removed when the assembly is at room temperature but this can be improved if the assembly
is warmed, using a hair dryer or similar heat source. We recommend using a mild soap and water solution and a soft nonabrasive cloth
to remove any residue left on the plated parts from the protective wrap before exposing them to the heat from the appliance.
If the appliance is installed directly on carpeting, vinyl tile or combustible material than wood ooring, the appliance shall be installed
on a non-combustible oor protector extending the full width and depth.
This appliance has a manufacturer-set minimum low burn rate that must not be altered. It is against federal regulations to alter this
setting or otherwise operate this appliance in a manner inconsistent with operating instructions in this manual.
The correct use of the appliance and periodic maintenance will minimize smoke and visible emissions.
Do not alter or tamper with any parts or settings of this appliance. Any alterations or tampering may result in the immediate void of
the warranty.

7
W415-1598 / 06.01.16
We suggest that our pellet hearth products be
installed and serviced by professionals who are
certied in the U.S. by the National Fireplace
Institute® (NFI) as NFI Pellet Specialists or who
are certied in Canada byWood EnergyTechnical
Training (WETT).
www.ncertied.org
EPA COMPLIANCE
This appliance meets EPA nal rule requirements in eect on May 15, 2015.
U.S. ENVIRONMENTAL PROTECTION AGENCY Certied to comply with the 2020 particulate emissions standards.
2.4 GENERAL INFORMATION
2.4.1 PELLET SPECIFICATIONS
WARNING
IT IS IMPORTANT TO SELECT AND USE ONLY PELLETS THAT ARE DRY AND FREE OF DIRT OR ANY IMPURITIES SUCH AS
HIGH SALT CONTENT. DIRTY FUEL WILL ADVERSELY AFFECT THE OPERATION AND PERFORMANCE OF THE APPLIANCE
AND WILL VOID THE WARRANTY. THE PELLET FUEL INSTITUTE (P.F.I.) HAS ESTABLISHED STANDARDS FOR WOOD PELLET
MANUFACTURERS. WE RECOMMEND THE USE OF PELLETS THAT MEET OR EXCEED THESE STANDARDS. ASK YOUR DEALER FOR
A RECOMMENDED PELLET TYPE.
THE PELLET HOPPER LID MUST ALWAYS BE CLOSED DURING APPLIANCE OPERATION.
Pellet quality is important, please read the following:
Your Pellet Appliance has been designed to burn premium hard or soft wood pellets only (ISO 17225-2 A1-A2). Do not use any other
type of fuel such as re logs or re starting pellets, as this will void the warranties stated in this manual.
The performance and heat output of the pellet appliance is directly related to the quality and moisture of the pellets. Store pellets in a
cool dry area to prevent moisture absorption
2.4.2 SAFETY FEATURES
HIGH LIMIT SWITCH:Your appliance is equipped with a high limit switch. In the event that the temperature of the appliance approaches
an unsafe operating temperature, this switch will shut down the pellet feed, which will eventually shut down the appliance. If this
happens, contact your local dealer to nd out why the appliance overheated.
LOW TEMPERATURE FAILURE: This switch will automatically shut down the appliance if the re goes out or fails to light within 15
minutes.
VACUUM SWITCH: This switch will sense lack of air ow through the appliance and shut down the pellet feed. This lack of ow could be
caused by a blocked vent, open door or open ash drawer.
POWER FAILURE: In the event of a power failure, the appliance will shut down. Once power is restored, the appliance will restart, unless
the convection air temperature has gone above the high limit switch setting. If this happens, contact your local dealer.
If the fuel does not comply to
this standard the appliance
may not operate as designed.
We recommend the use of
premium grade (1% ash
content) for longer appliance
life and less frequent cleaning.
Inorganic Fines (ne
particles)
1% maximum through a 1/8" (3.2mm) screen
Bulk Density 38 pound per cubic foot minimum
Size 1/4" (6.4mm) to 5/16" (8mm) diameter, 1/2" - 1 1/2" (13mm
- 38mm) long maximum
Ash Content No more than 2%
Moisture Content 8% maximum
Chlorides 300 parts per million by weight
Trace Metals Less than 100mg/kg
Heat Content Approximately 8200 BTU per pound minimum
Construction Waste Not to contain any waste materials
P.F.I. PELLET STANDARDS:

OK NO
8W415-1598 / 06.01.16
HIGH LIMIT SWITCH
2.5 NOTES FOR PROPER OPERATION
2.6 HIGH LIMIT SWITCH
If the high limit switch trips, it is recommended to contact a qualied technician to check the cause.
back view appliance
For proper operation, it Is necessary to observe the following instructions:
During appliance operation, the pellet hopper lid must remain closed.
In case the hopper lid remains open or not correctly closed during operation, the display will show the following message:
"PELLET HOPPER OPEN"
This message indicates that you have 30 minutes to close the lid.
Otherwise the appliance will self switch o and will show the alarm "PELLET HOPPER OPEN".
In order to restart the appliance and then reach START-UP phase, the conditions must be corrected and reset (close pellet hopper,
appliance cooled etc.).
EXTERNAL
THERMOSTAT
CONNECTION
back view
If there is no power supply to the appliance, check the state of the fuse located in the box between the ON/OFF switch and the power
cable connection.
2.7 FUSE

9
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gure 2
WARNING
ALWAYS KEEP THE BASE AND GASKET OF THE PELLET COVER CLEAN.
gure 1
2.8 FIRE POKER
This appliance is equipped with a re poker (gure 1) which facilitates operations like opening / closing door and cleanings, see
"CLEANING AND MAINTENANCE" section.
On the back side of the machine there is a special hanger (gure 2) to place it when not in use.
Keep clean
Keep clean

UL
UL
SIBILLA UL
1.38
4.05
SAMPLE
10 W415-1598 / 06.01.16
2.9 RATING PLATE INFORMATION
For rating plate location, see“INSTALLATION OVERVIEW”section.
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
NOTE: The rating plate must remain with the appliance at all times. It must not be removed.
WARNING
READ ENTIRE MANUAL BEFORE YOU INSTALL OR USE THIS APPLIANCE. FAILURE TO FOLLOW THE
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
USE ONLY VICENZA APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH THIS APPLIANCE. USING
NON-LISTED ACCESSORIES AND REPLACEMENT PARTS (BLOWERS, DOORS, GASKETS, VENT COMPONENTS, ETC.) COULD
RESULT IN A SAFETY HAZARD AND WILL VOID THE WARRANTY.
3.0 INSTALLATION PLANNING
Check with local building ocials for any permits required for installation of this pellet appliance and notify your insurance company
before proceeding with installation.
Be mindful of wind conditions when locating the appliance to minimize smoke and exhaust fume eects with neighbours and doors
and windows that open.
Before installing we recommend placing the appliance outside and load 5lbs (2.3kg) of pellets inside the hopper. Plug the appliance
in and let it run on HIGH until the pellets run out. This will help cure the paint and burn o most of the oils on the steel, thereby
minimizing any smell inside the home.
3.1 APPLIANCE PLACEMENT
Have an authorized Vicenza dealer install the appliance.
You may wish to adjust the appliance position slightly to ensure the vent does not intersect with a framing member. Appliance must
be positioned so that no combustibles are within, or can swing within (e.g. drapes, doors), 48” (1.2m) of the front of the appliance.
Location does not aect the eciency of this appliance.

11
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Through the wall installation Interior Vertical Vents
3.2 APPLIANCE MINIMUM CLEARANCE TO COMBUSTIBLES
WARNING
DO NOT INSTALL INTO ANY AREA HAVING LESS THAN 20" (508mm) CLEARANCE FROM CEILING TO APPLIANCE TOP.
3.2.1 STRAIGHT INSTALLATION
3.2.2 CORNER INSTALLATION
Through the wall installations Interior Vertical Vents
* SEE VENT MANUFACTURER'S INSTRUCTIONS
* SEE VENT MANUFACTURER'S INSTRUCTIONS

L
JJ
I
back view
If there is no power supply to the appliance, check the state of the fuse located in the box between the ON/OFF switch and the power
cable connection.
12 W415-1598 / 06.01.16
3.3 FLOOR PROTECTION INSTALLATION REQUIREMENTS
EMBER PROTECTION
This appliance must be installed on a non-combustible protector that extends to the front, sides and back of the appliance as per the
minimum requirements below.
NOTE: Floor protection is required for spark and ash shielding.
MINIMUM FLOOR PROTECTION
FRONT (I) SIDES (J) VENT (L)
6” (152 mm) 6” (152 mm) SEE VENT MANUFACTURER'S
INSTRUCTIONS
NOTE: We strongly suggest using outside air for all residential installations, especially for those that are energy ef-
cient, air-tight homes.
Outside air supply must not be over 8' (2.4 m) long.
Outside air vents must be made with 2" (50mm) diameter or larger metal or aluminum duct with a metal screen attached to
the end to keep out rodents (P.V.C. or other materials may not be used).
The outside air inlet must not be above or within 12" (305mm) of the chimney termination, must have a rain cap or down-
turned elbow to prevent the water from entering and be located so that it will not become plugged by snow or other mate-
rial.
3.4 OUTSIDE AIR
Draft is the force which moves air from the appliance up through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography, nearby obstructions and other forces.
Inadequate draft may cause back-pufng into the room and may cause plugging of the chimney. Too much draft may
cause an excessive temperature in the appliance, glowing red appliance parts or an uncontrollable burn which can all
lead to a chimney re or a permanent damage to the appliance.
91.1A
All homes with a solid fuel burning appliance should have at least one fi re extinguisher in a central location,
known to all, at least one smoke detector and carbon monoxide (CO) detector in the room containing the
appliance. If the smoke detector sounds an alarm, correct the cause but do not de-activate or relocate the
smoke detector. If the carbon monoxide detector sounds an alarm, immediately vent the area, evacuate and
call your local fi re department.
3.5 DRAFT
3.6 FIRE EXTINGUISHERS / SMOKE DETECTORS & CARBON MONOXIDE DETECTORS
This appliance is low carbon monoxide (CO) emission. Use of the appliance in a manner inconsistent with the operating
instructions in this manual can increase the smoke and the carbon monoxide (CO) emissions considerably. We recommend
having monitors in areas that are expected to generate carbon monoxide (CO) (e.g., pellet fuel bulk storage areas). This appliance
is designed to have low carbon monoxide (CO) emissions.
3.7 FUSE

FIGURE 1
13
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3.8 MOBILE HOME INSTALLATION
WARNING
DO NOT INSTALL IN A BEDROOM OR A BED-SITTING ROOM.
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL, AND CEILING ROOF MUST BE MAINTAINED.
Installation into a manufactured home or mobile home should be installed in accordance with the current Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States or the Mobile Home Standard, CAN/CSA Z240 MH
Series, in Canada.
The appliance must be grounded to the steel chassis of the mobile home
(Some states do not require this; check with your local building department).
A. Permanently bolt (supplied) the appliance to the oor. (See Figure 2)
B. Electrically ground the appliance to the metal chassis of the home using 8 gauge or larger copper wire.
FLOOR PROTECTION
FLOOR
METAL CHASSIS
BOLT
GROUND
WIRE

SECURING KIT
FIGURE 2
14 W415-1598 / 06.01.16

33' (10.1m)
30' (9.1m)
25' (7.6m)
20' (6.1m)
15' (4.6m)
10' (3.1m)
5' (1.5m)
0
10'
(3.1m)
0 5'
(1.5m)
15
W415-1598 / 06.01.16
4.0 VENTING
4.1 TYPE OF VENT
4.2 INSTALLING THE PELLET VENT
Must be an approved 3" (76mm) or 4" (102mm) diameter Type "L" or "PL" vent, vented to the outside or connect the vent to a factory
built type lined "A" chimney using an adaptor; and/or stainless steel chimney liner for masonry appliance installations. Use 4" (102mm)
diameter vent if vent or liner height is over 15' (4.5m) or if installation is over 4,000' (1219m) above sea level.
WARNING
PELLET VENT MUST MAINTAIN A MINIMUM CLEARANCE TO ANY COMBUSTIBLE (INSTALL VENT
AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER, CHIMNEY LINER EXCLUDED).
DO NOT CONNECT THE PELLET VENT TO A VENT OR CHIMNEY SERVING ANY OTHER APPLIANCE OR HEATER.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS APPLIANCE.
The vent must have a support bracket every 5’ (1.5m) when on the
exterior wall. To achieve optimum performance, keep vent runs as
short as possible, especially on horizontal installations.
MAXIMUM VENTING: Maximum venting height is 33’ (10.1m).
Maximum horizontal without vertical rise is 5’ (1.5m) straight o the
back of the appliance. Use no more than 180° of elbows (two 90°
elbows, or two 45° elbows and one 90° elbow, etc), excluding the tee
and the termination.
VENT INSTALLATION: Termination must exhaust above the air inlet
elevation, and parallel or above the exhaust output of the pellet
appliance. It is recommended that at least 3’ (0.9m) of vertical pipe
be installed to create some natural draft. This is to help prevent
the possibility of smoke or odour entering the home during the
appliance shut down or in the event of a power outage. Horizontal
sections must have a 1/4”(6.4mm) rise every 12”(304.8mm) of travel
if longer than 3’(0.9m).
The pellet vent connections must be sealed with high temperature
(500°F [260°C]) red RTV silicone and screwed together with at least 3
3/8” (85.7mm) long stainless steel screws. Seal each vent section by
injecting a liberal amount of high temperature RTV silicone sealant
into the gap.
Use 4” diameter
“L” vent if
venting in this
shaded region.
Use 3” or 4”
diameter “L” vent
if venting in this
shaded region.
4.3 VENTING THE PELLET APPLIANCE
Use an approved wall thimble when passing the vent through walls and a ceiling support/restop spacer when passing the vent
through ceilings, see "VENT MANUFACTURER'S INSTRUCTIONS" section.
4.4 PELLET VENT TERMINATION
The vent termination must have an approved cap (to prevent water from entering) or a 45° downturn.
If the termination is located on a windy side of the house, a shield is recommended to prevent soot from building up on the side of
the house.
Horizontal terminations must protrude a minimum of 12" (304.8mm) from the wall, vertical terminations require a minimum 24"
(610mm) above the highest point that it penetrates through the roof.
Depending on pellet quality, vent conguration and air settings, black soot may occur on the terminal wall.

16 W415-1598 / 06.01.16
4.5 VENT TERMINAL CLEARANCES
NOTE: Illustration dimensions are to the
center of the exhaust exit point of the vent
CLEARANCES
inch m
A 12” 0.30 Clearance above grade, veranda porch, deck or balcony. (Including vegetation and mulch)
B
9” 0.23 Clearance beside or below any windows or doors that open.
12” * 0.30 Clearance above any window or door that opens.
C 18” 0.45 Vertical clearance to ventilated sot located above the terminal within a horizontal distance of 2'
(0.6m)from the center line of the terminal.
D 0” 0 Clearance to an outside corner wall.
E 3” 0.07 Clearance to an inside combustible corner wall or protruding combustible obstructions (vent chase,
etc.)
F 9” 0.23 Clearance to a non-mechanical air supply inlet to the building or a combustion air inlet to any other
appliance.
G 3’ 0.91 Clearance to a mechanical air supply inlet.
H 7’ ** 2.13 Clearance to a mechanical air supply inlet.
I 12” ** 0.30 Clearance under a veranda, porch, deck or balcony.
J 24” 0.60 Clearance above the roof.
K 2’ 0.60 Clearance from an adjacent wall including neighbouring buildings.
L
3’ (0.9m) within a
height of 15' (4.5m)
above the meter/
regulator assembly
Clearance to each side of center line extended above natural gas or propane meter/regulator
assembly or mechanical vent.
* Recommended to prevent condensation on windows and thermal breakage
** This is a recommended distance. For additional requirements check local codes.

17
W415-1598 / 06.01.16
4.5.1 MINIMUM INSIDE VERTICAL CLEARANCES
4.5.2 CLASS A CHIMNEY RETROFIT
Ceiling Support
Floor Protection
Floor Protection
Ceiling Support
Vertical Cap
Storm Collar
Roof Flashing
Outside air (Recommended)
(Installation showing inlet of outside
air in ventilated crawl space)
Vertical Cap
Storm Collar
Roof Flashing
Outside air (Recommended)
(Installation showing inlet of outside
air in ventilated crawl space)
SEE VENT MANUFACTURER'S
INSTRUCTIONS
SEE VENT MANUFACTURER'S
INSTRUCTIONS
NOTE:
FOLLOW VENT
MANUFACTURER'S
SPECIFICATIONS
INSTALLATION TYPE 1
Set the appliance
according to the
existing installation:
Type 1: Vertical
Termination, Type 2:
Horizontal Termination.
See "INSTALLATION
TYPE" section.
NOTE:
FOLLOW VENT
MANUFACTURER'S
SPECIFICATIONS
INSTALLATION TYPE 1
Set the appliance
according to the
existing installation:
Type 1: Vertical
Termination, Type 2:
Horizontal Termination.
See "INSTALLATION
TYPE" section.

18 W415-1598 / 06.01.16
4.5.3 HORIZONTAL EXHAUST THROUGH WALL INSTALLATION
A
SEE APPLIANCE
DIMENSIONS
6”(152 mm)
SEE FLOOR
PROTECTION
REQUIREMENTS
INSTALLATION
12”(300mm) min
A = 4” MINIMUM
4.5.4 THROUGH THE WALL WITH VERTICAL RISE / HORIZONTAL TERMINATION
12” (300mm) min
SEE APPLIANCE
DIMENSIONS
SEE FLOOR
PROTECTION
REQUIREMENTS
INSTALLATION
SEE VENT MANUFACTURER'S
INSTRUCTIONS
6” (152 mm)
Outside Air
(Recommended)
Wall Thimble
Wall Thimble
Outside Air
(Recommended)
NOTE:
FOLLOW VENT
MANUFACTURER'S
SPECIFICATIONS
INSTALLATION TYPE 2
Set the appliance
according to the
existing installation:
Type 1: Vertical
Termination, Type 2:
Horizontal Termination.
See "INSTALLATION
TYPE" section.
NOTE:
FOLLOW VENT
MANUFACTURER'S
SPECIFICATIONS
INSTALLATION TYPE 2
Set the appliance
according to the
existing installation:
Type 1: Vertical
Termination, Type 2:
Horizontal Termination.
See "INSTALLATION
TYPE" section.

Bl Y Bu G R W
BLACK YELLOW BLUE GREEN RED WHITE
Br O P Gr Br/ W Y/G
BROWN ORANGE PINK GRAY BROWN/ WHITE YELLOW/ GREEN
19
W415-1598 / 06.01.16
WARNING
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDERWATER. CALL A QUALIFIED SERVICE TECHNICIAN IMMEDIATELY
TO HAVE THE APPLIANCE INSPECTED FOR DAMAGE TO THE ELECTRICAL CIRCUIT.
RISK OF ELECTRICAL SHOCK OR EXPLOSION. DO NOT WIRE 120V TO THE VALVE OR TO THE APPLIANCE WALL SWITCH.
INCORRECT WIRING WILL DAMAGE CONTROLS.
ALL WIRING SHOULD BE DONE BY A QUALIFIED ELECTRICIAN AND SHALL BE IN COMPLIANCE WITH LOCAL CODES. IN THE
ABSENCE OF LOCAL CODES, USE THE CURRENT CSA22.1 CANADIAN ELECTRIC CODE IN CANADA OR THE CURRENT NATIONAL
ELECTRIC CODE ANSI/NFPA NO. 70 IN THE UNITED STATES.
5.0 WIRING DIAGRAM

2.
1.
20 W415-1598 / 06.01.16
6.0 LOWER CERAMIC PANEL ASSEMBLY
SLIDE LOWER PANEL ON TOP OF
ASH DRAWER COVER SILL AND
SECURE USING SCREWS
REMOVED IN STEP 1.
REMOVE THE 3 SCREWS
SECURING ASH DRAWER COVER
SILL AND SET ASIDE.