Extreme USB USB 3.0 SP3022 User manual

USB 3.0 SP3022
2-Port USB 3.0 100m Multimode Fiber Extender System
User Guide

Thank you for purchasing the USB 3.0 SP3022.
Please read this guide thoroughly.
This document applies to Part Numbers: 01-00426, 01-00426, 01-00427, 01-00428 and 01-00539.
FCC Radio Frequency Interference Statement Warning
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
CE Statement
We, Icron Technologies Corporation, declare under our sole responsibility that the USB 3.0 SP3022, to which
this declaration relates, is in conformity with European Standard EN 55022, EN 61000 and EN 55024.
IC Statement
This Class B digital apparatus complies with Canadian ICES-003.
WEEE Statement
The European Union has established regulations for the collection and recycling of all waste electrical
and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU
member states. Please check with your local and state government guidelines for safe disposal and recycling
or contact your national WEEE recycling agency for more information.
Product Operation and Storage
Please read and follow all instructions provided with this product, and operate for intended use only.
Do not attempt to open the product casing as this may cause damage and will void warranty. Use only
the power supply provided with this product.When not in use, product should be stored in a dry location
between -20°C and 70°C.
Document #90-10158-A05

Contents
Introduction.............................................................................................................3
SP3022 Product Contents................................................................................................................. 3
About the USB 3.0 SP3022 ............................................................................................................... 3
The Local Extender Unit.................................................................................................................... 4
The Remote Extender Unit............................................................................................................... 5
Installation Guide....................................................................................................6
Requirements ....................................................................................................................................... 6
Fiber Optic Link Cabling.................................................................................................................... 6
Installing the SP3022 System.......................................................................................................... 7
Preparing Your Site................................................................................................................................... 7
Preparing Your Computer........................................................................................................................ 7
Connecting a USB 3.0 Device ................................................................................................................11
Installing the Local Extender Unit ........................................................................................................11
Installing the Remote Extender Unit ...................................................................................................12
Checking the Installation ...............................................................................................................12
Compatibility ......................................................................................................................................13
USB Extender Mounting Options .........................................................................14
Option 1: USB Extender Mounting Kit .......................................................................................14
Option 2: USB Extender Direct Surface Mounting ................................................................15
Troubleshooting ....................................................................................................16
Contacting Technical Support ..............................................................................18
Specifications.........................................................................................................19

Introduction
This guide provides product information for the SP3022, installation instructions, troubleshooting guidelines,
and instructions for contacting Icron regarding technical support and warranty information.
The instructions in this guide assume a general knowledge of computer installation procedures, familiarity
with cabling requirements, and some understanding of USB devices.
NOTE: Notes provide additional information that could be useful.
CAUTION: Cautions provide important information about an operational requirement.
SP3022 Product Contents
Your SP3022 is packaged with:
• LocalExtender
• RemoteExtender
• RemoteExtenderLockingACpoweradapter
• USB3.0cable
• Country specific power cable
• Quick Start Guide
About the USB 3.0 SP3022
The SP3022 incorporates Icron’s patented ExtremeUSB® technology, enabling users to extend beyond the
approximate 3m cable limit for USB 3.0 peripheral devices. With the SP3022, USB 3.0 devices can be located
upto100metersfromthecomputer.Thisextendersystemiscomposedoftwoindividualunits:theLocal
ExtenderunitandtheRemoteExtenderunit.
CAUTION: The SP3022 supports only USB 3.0 devices. USB 2.0 and 1.1 devices will not function
with this extender.
note
3
The SP3022 includes the ExtremeUSB® suite of features:
• Transparent USB extension
• True plug and play; no software drivers required
• Workswithallmajoroperatingsystems:Windows®,OSX®,andLinux®

The Local Extender Unit
TheLocalExtenderconnectstothecomputerusingastandardUSB3.0cable.Powerforthisunitisprovided
by the USB on the host computer.
Front View
RearView
ITEM TYPE DESCRIPTION
1
Power ON Unit is powered properly.
Power OFF Unit is not powered or not powered properly.
2
Status Blinking WaitingforconnectiontoRemoteExtender.
Status ON Local/RemoteExtenderarelinkedandoperatingnormally.
Status OFF Fault detected; power cycle required.
3
Host ON SuperSpeed Host detected on upstream facing port.
Host OFF SuperSpeed Host not detected.
Host Blinking SuperSpeed Host is suspended.
4 USB 3.0 Type B port
UsedtoconnecttheLocalExtendertothehostcomputer.Port
acceptslockingornon-lockingUSB3.0TypeBconnectors.(Read
the message on the white sticker and remove sticker from the
backofLocalExtenderbeforeusage.)
5LinkPort(DuplexLC) ExtensionlinkDuplexLCfiberoptictransceiverport.
4
45

The Remote Extender Unit
TheRemoteExtenderprovidesUSBTypeAportsforUSB3.0devices.TheRemoteExtenderallowsyouto
connect up to two USB 3.0 devices directly.The unit is powered by an external AC adapter and can supply up
to 900mA to each USB port.
Front View
Front View
RearView
RearView
ITEM TYPE DESCRIPTION
1 USB 3.0 Type A ports UsedtoconnectUSB3.0device(s)totheRemoteExtenderunit.
Ports accept locking or non-locking USB 3.0 Type A connectors.
2
Power ON Unit is powered properly.
Power OFF Unit is not powered or not powered properly.
3
Status Blinking WaitingforconnectiontoLocalExtender.
Status ON Local/RemoteExtenderarelinkedandoperatingnormally.
Status OFF Fault detected; power cycle required.
4
Host ON SuperSpeed Host detected on upstream facing port.
Host OFF SuperSpeed Host not detected.
Host Blinking SuperSpeed Host is suspended.
5 Power Port ConnectstothelockingACpowersupply.RequiredonRemote
Extender for proper operation.
6LinkPort(DuplexLC) ExtensionlinkDuplexLCfiberoptictransceiverport.
5

Installation Guide
Example Application
Requirements
To complete installation of the SP3022, you will also require the following items that are not included with
the product:
• USB 3.0 compatible computer (host computer) with a USB 3.0 compliant operating system
• USB 3.0 compatible device
• 2-strand50/125μmmultimode(MMF)beropticcablewithDuplexLCconnectors
Fiber Optic Link Cabling
TheLocalandRemoteExtenderunitsareinterconnectedbyberopticcabling.Thiscablingmustbe:
• 50/125μmmultimodefiber(MMF)
• TerminatedwithDuplexLCconnectors
The following maximum distances are achievable depending upon the application and cabling standard:
note For assistance sourcing appropriate fiber optic cabling, contact Technical Support.
If premise cabling will be used for the installation, then the distances provided above must be met when
measuringfromtheLocaltotheRemoteExtenderunit,inclusiveofthepremisecablingandthepatch
cables.Allcablesmustmeettheratingsspecied.PatchcablesmustbeterminatedwithDuplexLC
connectors.
6
Local Extender
USB 3.0 Cameras
Remote Extender Assembly Line
Computer & Monitor USB 3.0 up to 100m
over multimode fiber
Multimode
Fiber Class Cameras Storage
OM2 50m 50m
OM3 100m 50m
Up to 50m with USB 3.0 storage type devices and up to 100m is achievable when using USB 3.0 bulk
traic cameras. For Microsoft Kinect applications, please use the SP3001-15 active extension cable.

Installing the SP3022 System
Preparing Your Site
Before you can install the SP3022, you need to prepare your site:
1. Determine where the computer is to be located and set up the computer.
2. Determine where you want to locate the USB device(s).
3. Ensure fiber optic cabling is in place, prepared, properly terminated, and within the maximum
distances as defined for the cabling standard used.
Preparing Your Computer
The SP3022 does not support suspend modes of operation. As such, your computer should be configured to
not go into“suspend mode”or to“suspend” the USB ports. Please refer to the instructions for your operating
system listed below.
To perform the changes:
Windows (7/8/8.1/10)
To disable “suspend”settings on your computer:
1. Open Control Panel. Open Power Options.
7

8
a. Click on Change Plan Settings
2. Select “Never”for“Put the computer to sleep” for all the configurations presented.
a. Click Change advanced power settings.
b. Expand “USB settings”
c. Expand “USB selective suspend setting”
3. Select “Disabled”.

9
OS X
To disable “suspend”settings on your computer:
1. Open System Preferences and select Energy Saver.
2. For both Battery and Power Adapter power settings, move slider bar to“Never” for “Computer Sleep”.

Linux (Ubuntu 14.04)
To disable “suspend”settings on your computer:
1. Edit“/etc/default/grub”asroot.
2. Append“usbcore.autosuspend=-1”(withoutquotations)totheGRUB_CMDLINE_LINUX_DEFAULT
variable.
3. Run“update-grub”asrootunderubuntu.
4. Rebootthehostcomputer.
10

Connecting a USB 3.0 Device
1. InstallanysoftwarerequiredtooperatetheUSBdevice(s).RefertothedocumentationfortheUSB
device(s), as required.
2. ConnecttheUSBdevicetothedeviceportontheRemoteExtenderunit.IfusinganAIAUSB3Vision™
 compliantlockingUSBcable,thenturnthelockingknobstolockthecabletotheportontheRemote
Extender.
3. Check that the device is detected and installed properly in the operating system.
Installing the Local Extender Unit
1. RemovethewhitestickercoveringtheUSB3.0portthatreads“ImportantStep:DisableSuspend
settings on your computer prior to using this product”.
2. Ensure your computer’s suspend settings have been disabled (see the Preparing Your Computer
section in the User Guide).
3. PlacetheLocalExtenderUnitnearthecomputer.
4. ConnectthelinkcabletotheLocalandtheRemoteExtenderUnit.
With Surface Cabling
• Plugoneendoftheberopticcabling(notincluded)intotheLinkportontheLocalExtender.
• PlugtheotherendofthefiberopticcablingintotheLinkportontheRemoteExtender.
With Premise Cabling
• Plugoneendofafiberopticpatchcord(notincluded)intotheLinkportontheLocalExtender.
• Plug the other end of the patch cord into the fiber optic information outlet near the host
computer.
• Plug one end of the 2ndfiberopticpatchcord(notincluded)intotheLinkportontheRemote
Extender.
• Plug the other end of the 2nd patch cord into the fiber optic information outlet near the USB
device.
5. InstallthesuppliedUSB3.0cablebetweentheLocalExtenderandaUSB3.0portonthehost
computer.
CAUTION: The SP3022 will not operate on a USB 2.0 port; please ensure you connect to a USB
3.0 port. USB 3.0 ports are blue whereas USB 2.0 ports are typically white or black.
11

Installing the Remote Extender Unit
1. PlacetheRemoteExtenderneartheUSBdevice(s).
2. Plug the power adapter into a suitable AC outlet.
3. ConnectthepoweradaptertotheRemoteExtenderandtwisttheconnectortolockthepower
connectorintotheRemoteExtender.
Checking the Installation
1. OntheLocalandRemoteExtenderunits,checkthatthePower,Status,andHostLEDsareonandsolid.
 IftheHostorStatusLEDsarepermanentlyoff,thenthecablingbetweentheLocalandRemote
Extender units may not be installed properly or is defective.
2. For Windows users, open Device Manager to confirm that the SP3022 has installed correctly.
Expand the entry for Universal Serial Bus controllers by clicking the“+” sign. If the SP3022 has
been installed correctly, you should find it listed as two“Generic SuperSpeed Hubs”or“3.0 Hubs”.
12

3. ForOSXusers,opentheSystemProlertoconrmthattheSP3022hasinstalledcorrectly.
In the left hand column under Hardware, select “USB” and inspect the right hand panel. If the SP3022
 hasbeeninstalledcorrectly,youshouldnditlistedasa“Hub”underthe“USB3.0SuperSpeedBus”.
4. ForLinuxusers,pluginaUSB3.0deviceintoyourSP3022’sRemoteExtender.Openaterminal
and run the“lsusb”command.The extender should show up as a USB 3.0 hub device with a Vendor ID
of 0000h and Product ID of 0000h.
5. If the SP3022 is not detected correctly or fails to detect, please consult the Troubleshooting
section in this guide.
ToopenSystemProlerinOSX:OpentheFinder,selectApplications,thenopentheUtilitiesfolderanddouble
 clickontheSystemProlericon.
 ToopenDeviceManagerinWindows10/8/8.1orWindows7:
Open the Start menu, right click on“Computer” then select: Manage >> Device Manager
Compatibility
The SP3022 complies with USB 3.0 specifications governing the design of USB devices. However, Icron
Technologies Corporation does not guarantee that all USB 3.0 devices are compatible with the SP3022,
as there are a number of different configurations that may impact the operation of USB 3.0 devices over
extended distances.
CAUTION: The SP3022 supports only USB 3.0 devices. USB 2.0 and 1.1 devices will not function
through this extender.
note
13

USB Extender Mounting Options
The bottom of the SP3022 enclosures feature four convenient pre-drilled holes for optional mounting. Based
on your requirements, choose from two available mounting options:
1. USB Extender Mounting Kit (Purchased separately Order Part # 10-00394 USB Mounting Kit - Black)
2. USB Extender Direct Surface Mounting (Using your own hardware, stencil provided on page 15)
OPTION 1: USB Extender Mounting Kit - each kit includes:
• 2 mounting brackets
• 4 (M3.0) locking washers
• 4 (M3.0 x 5mm) Phillips pan head screws
• Mounting bracket installation guide (see diagram below)
 1kitrequiredtomountperLocalExtenderorRemoteExtender,2kitsrequiredperSP3022
extender system.
Using a Phillips screwdriver, in the order as illustrated below, fasten and secure the provided screws, locking
washers and brackets into place.
Once the bracket mounting is secured onto the extender, it is ready for mounting onto a surface. Please note
you will need to provide your own screws to secure the extender using the available slots on each bracket.
14
note

OPTION 2: USB Extender Direct Surface Mounting (using your own hardware)
The bottom of the SP3022 enclosures features four pre-drilled holes for optional surface mounting.
Distance between the enclosure mounting holes:
42.0mm x 77. 0mm
1. Mark the center point of each of the four holes on your mounting surface either by directly measuring or
using a print out of the stencil below.
2. Hardware recommendation: M3.0 locking washers and M3.0 screws (4 of each per extender) noting
screw length will depend upon thickness of mounting surface.
3. Drillthrougheachofthefourholemarkingsonthemountingsurfaceusinga4.7625mm(3/16”)drillbit.
4. Align the bottom enclosure holes to the newly drilled out holes on the mounting surface.
5. Place a locking washer on each of the four screws and using a screwdriver, fasten the extender into place.
To ensure the stencil below prints to scale be sure to set the page scaling setting to“none”.
15
42.0mm (1.6535'')
4.8mm (3/16'')
(4 Places)
77.0mm (3.0315'')
mounting hole
Direct Surface Mounting Measurement Stencil
note

Troubleshooting
The following table provides troubleshooting tips.The topics are arranged in the order in which they should
be executed in most situations. If you are unable to resolve the problem after following these instructions,
please contact Technical Support for further assistance.
PROBLEM CAUSE SOLUTION
AllLEDson
LocalExtender
are off.
•TheLocalExtenderisnot
receiving power from the USB
port.
1. Ensure that the USB connection between the
LocalExtenderandhostcomputerisproperly
installed.
2. Move the USB connector to another USB port
on the host computer.
AllLEDson
LocalExtender
are off.
•TheRemoteExtenderisnot
receiving power from the AC
adapter.
1. Ensure that the AC power adapter is properly
connectedtotheRemoteExtender.
2. Check that the AC adapter is connected to a live
source of electrical power.
StatusLEDson
boththeLocal
andRemote
Extender units
are blinking.
•Thereisnoconnectionbetween
theLocalandRemoteExtender
units.
•TheLocalExtenderisnot
connected to a USB 3.0 port.
•Thehostcomputerdoesnot
support USB 3.0.
1. Ensure that the host computer supports USB 3.0,
refertoyourcomputer’smanualforconrmation.
2.EnsuretheRemoteExtenderisconnectedtoa
USB 3.0 port.The centre of the port should be
blue. Another colour, such as black usually
indicates a USB 2.0 port.
3.EnsurethataLCmultimodefiberopticcableis
connectedbetweentheLocalandRemote
Extender units.
4. Connect a fiber optic patch cord between
theLocalandRemoteExtenderunits.Recheck
operation of the system.
HostLEDis
blinking on one
or both units.
•The computer went into
suspend, hibernate or sleep
mode.
•The computer tried to suspend
the USB 3.0 port that is
connectedtotheLocalExtender.
1. Follow the steps in“Preparing Your Computer” on
page 7 to disable suspend modes on your
computer.Refertoyouroperatingsystem’s
manual for additional instructions if necessary.
2.PowercycletheRemoteExtenderandthe
devicesconnectedtotheRemoteExtender.
3.PowercycletheLocalandRemoteExtender,and
thedevicesconnectedtotheRemoteExtender.
16

PROBLEM CAUSE SOLUTION
HostLEDonLocal/
RemoteExtender
is off.
•Thehostcomputerisnot
powered on.
•TheLocalExtenderisnot
connected to the computer
(when used with the optional
LocalExtenderACadapter).
•TheLocalExtenderisnot
connected to a USB 3.0 host.
•Theextenderismalfunctioning.
1.DisconnectallUSBdevicesfromtheRemote
Extender.
2.DisconnecttheLocalExtenderfromthe
computer.
3.DisconnecttheRemoteExtenderfromtheAC
power adapter.
4.ReconnecttheLocalExtendertothecomputer.
5.ReconnecttheRemoteExtendertotheAC
power adapter.
6. In the Universal Serial Bus controllers section of
Device Manager, check that the SP3022 is
recognized as two“Superspeed Hubs”or two
“3.0 Hubs”.
7. If problem persists, contact Technical Support for
assistance.
note It may be recognized as “Superspeed Hub”,
“3.0 Hub” or by other names, depending on
the operating system and driver installed.
AllLEDsonboth
theLocaland
RemoteExtender
units are on but
the USB device
does not operate
correctly, or is
detected as an
“Unknown Device”
in the operating
system.
•TheUSBdeviceis
malfunctioning.
•Thecomputerdoesnot
recognize the USB device.
•Theapplicationsoftwarefor
the device is not operating.
•Theextenderismalfunctioning.
1. Disconnect the SP3022 from the
computer.
2. Connect the USB device directly to the USB port
on the computer.
3. If the USB device does not operate properly,
consult the user documentation for the device.
4. Update your system BIOS, chipset, or USB Host
controllerdriversfromyourSystem/Mother
board manufacturer’s website.
5. If the USB device operates properly when
directly connected to the computer, connect
another device (of a different type) to the
SP3022. Connect the SP3022 to the
computer.
6. If the second USB device does not operate, the
SP3022 may be malfunctioning. Contact
Technical Support for assistance. If the second
USBdevicedoesoperateproperly,therst
device may not be compatible with the SP3022.
17

PROBLEM CAUSE SOLUTION
There are issues
with the Microsoft
Kinect and the
Spectra 3022.
•Thisextenderisnotfully
compatible with the Kinect.
1. Consider using the Spectra 3001-15 active
extension cable.
Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting Guide, contact Technical Support at
the company where you purchased this product and provide them with the following information:
• Hostcomputermakeandmodel
• Typeofoperatingsysteminstalled(e.g.Windows7,Windows8,Windows8.1,Windows10,OSX,etc.)
• PartnumberandserialnumberofboththeLocalExtenderandRemoteExtenderunits
• MakeandmodelofanyUSBdevice(s)attachedtotheSP3022
• Descriptionoftheinstallation(HostPCmodel,transmissionmediaused,andinformationontheUSB
devices)
• Descriptionoftheproblem
18

Specifications
Distance*
USB Device Support & Throughputs USB 3.0 up to 5 Gbps (Not backward compatible with USB
2.0/1.1)
USB Host Support xHCIControllers(Intel,AMD,Renesas(NEC),Fresco,AsMedia)
Enclosure Material Anodized Aluminum
LOCALEXTENDER
USB Connector 1xUSB3.0TypeBLockingReceptacleperAIAUSB3Vision™
specification
LinkConnector 1xDuplexLCConnector
Dimensions 100mm x 76mm x 26mm (3.94”x 2.99” x 1.02”)
REMOTEEXTENDER
USB Connectors 2xUSB3.0TypeALockingReceptaclesperAIAUSB3Vision™
specification
LinkConnector 1xDuplexLCConnector
Dimensions 100mm x 76mm x 26mm (3.94”x 2.99” x 1.02”)
Power Connector 24VDC,1A,Locking,2.5mm,center-positive
Available Current 900mA for each USB Port
Power Supply 100-240VACBrick,Locking
ENVIRONMENTAL
OperatingTemperatureRange 0°C to 50°C (32°F to 122°F)
StorageTemperatureRange -20°C to 70°C (-4°F to 158°F)
Operating Humidity 20% to 80% relative humidity, non-condensing
Storage Humidity 10% to 90% relative humidity, non-condensing
COMPLIANCE
EMC FCC (Class B), CE (Class B)
Environmental RoHS2(CE)
Machine Vision Works with AIA USB3 Vision™compliant devices
SUPPORT
Warranty 2-year
19
Multimode
Fiber Class Cameras Storage
OM2 50m 50m
OM3 100m 50m
* Up to 50m with USB 3.0 storage type
devices and and up to 100m is achievable
when using USB 3.0 bulk traic cameras.