Fanco CFFCWY4 Series User manual

CFFCWY4
Remote control included
Wynd 54” DECORATIVE DC CEILING
Installation Manual
YOUR FANCO Wynd 54” DC CEILING FAN:
Congratulations on purchase of your new quality Fanco Wynd 54” DC Ceiling Fan.Before
installation, it is most important that you read and follow the instructions in this use and care
booklet, even if you feel you are quite familiar with this type of product.

Canopy
Canopy Ring
Downrod
Yoke Cover
Motor Housing
Motor
Blade
Remote Control
Hanger Ball
Receiver and Signal Filter
Hanger Bracket

Washer
Screw

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FANCO WARRANTY STATEMENT
Thebenefits conferred by this express Fanco warranty are optional and are in addition to all relevant
implied warranties, right and remedies available under Australian Consumer Law.
If you encounter issues with the fan during installation, Fanco highly recommendshaving the installing
electrician contact Fanco for trouble shooting assistance if the installation isduring business hours
on 03 8658 9588
IMPORTANT : if you would like to make a claim under this warranty, ensure the ceiling fan is left
installed (the wiring does notneed to be connected if there is an eletrical fault) . Please read the
following guide to ensure yourwarranty claim follows the warranty conditions and isprocessed as
efficiently as possible.
Warranty details :
Major defects in a ceiling fan are :
Warranty Period
Warranty Limitations and Conditions
Fanco warrants this ceiling fan against defects and offers an ‘ in home warranty ’ service, meaning the
warranty includes the installation of replacement fan in cases where an electrician is required , The
in-home component of thiswarranty covers only actual electrical work undertaken,on or to the ceiling
fan. All parts deemed defective in workmanship or materials will be replaced free of charge during
the warranty period.
Does not ratate properly or at all due to internal electrical or mechanical fault
Aloud motor noise which is caused by an internal electrical or mechanical fault ( NOT anoise
caused byincorrect installation, and not a slighthum that isnot considered a fault )
Fornew fans that have just been unpacked, broken ordamaged non-detachableparts ( eg motor
Fanco warrants this ceiling fan to perform to its published features and specificationsonly. The
Fanco warranty does not cover situations where the product does not perform to the expectation
of a user, or for a use that it was not specifically designed for, but it does perform to its published
features and specificationsor electrical noise may occur and be more noticeable at night. This is the
nature of the product and notdeemed a fault covered bywarranty includebut are notlimited to;
power supply“ noise ” and intermittent “ humming ” from mainspower delivery infrastructure,
signals sent through the power grid by the electricity provider for the control of off peak hot water
and street lights. Filters for blocking / reducing such signals are availablein Australia at the
customer’ s expense.
Fanco service agents, subject to conditions, Fanco will reimbursement will bepaid directly to the
Customer once the warranty their own electrician. This reimbursement will bepaid directly to the
Customer once the warranty their own electrician. This reimbursement will bepaid directly to the
Customer once the warranty claim has been approved and Fanco has determinded there are mo FANCO
service agents availablein the area. Fanco will not accept warranty claims for reimbursement of
service work completed that has not been authorised through the warrantyprocess.
The warranty period for this ceiling fan is 2 years
Installation byQualified A-Grade Electrician -Evidence that the Fanco ceiling fan was installed by
aqualified A-Grade Electrician and in compliance with Australian law must beprovided for the
warranty claim to beprocessed. The most acceptable form of evidence is the certificate of electrical
compliance issued by the electrician.
The warranty period begins from the date of purchase, as determined by the tax invoice
provided by the authorised retailer.
Batteries are not covered by warranty.
Proof of Purchase — Proof of purchase from an authorised retailer specifying the fan model and
purchase date ( such as a tax invoice ) must by supplied for the warranty claim to be processed.
Ceiling Fan must beinstalled for in home warranty to apply-TheFanco Ceiling fan must have been
installed byaqualified electrician and must remain installed for the in home warranty sevice to apply.
If there is an issue with the wiring, the fan should be left installed without the wiring connected.
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Fanco service agents to beunsafe orimpractical to access. In these cases Fanco will still supply a
replacement of any faulty products. At Fanco’sdiscretion, if a service agent has not already attened the
warranty claim, the client may be reimbursed a standard fee of $95.00(inc,GST) for using their own
＆S
If a Fanco Service Agent determines a problem with product is due to incorrect installation or misuse
of the product, the product will notbe replaced or repaired under warranty, the remainder of the
warranty will be terminated and the client will be liable for a $95 inc GST all out fee.
Fanco does not accept liability for any direct or consequential damage, loss or other expense arising
from misuse or incorrect installation and operation of the appliance.
OutdoorInstallation — Thisproduct isnotintended or recommended for, and is therefore notwarranty
for use outdoors including covered and / or enclosed al fresco areas.
Reasonablewear and tear — isnot covered bywarranty. The client should ensure the fan’s regularly
cleanly and any screws and blade nuts that become loose through normal operation are tightened.
This is not covered by warranty.
Domestic / Personal Use only—Thisproduct isnotdesigned orintended for industrial or commercial
use and therefore the warranty will not cover by warranty.
Purchase from Authorised Retailer — In order for the warranty to apply, the Fanco Ceiling fan must have
been purchased in Australia from an authorised retailer ( please see the Fanco website for a list of
authorised retailers ).
Fanco Warranty Applies in AustraliaOnly—Fanco warranty isonly available for products installed and
being used in Australia.
Extra Costs — In-home service warranty will cover access to ceiling fans installed on standard ceilings
where a service person does not require a ladder greater than 2 metres in height. Australian OH
legislation may require special measures and protective equipment beused in situationswhere people
are required to work more than 2m above floorlevel orwhere a hazard exists. Any extra costs incurred
scaffolding orother non-standard equipment will notbe covered by the warranty and must bepaid for
by the client.
Installationswith unsafe orimpractical access - Fanco and its service agents reserve the right to refuse
service to ceiling fans and their accessories which are deemed byFanco warranty claim assessors or
electrician.
Location change — This limited warranty does not cover any damages to hard-wired prodcuts if is
moved from the original location of installation to another during the warranty period.
must beinstalled and used according to be the installation manual and user guidelines. Damage caused
by external factors auch as ( but not limited to ) power supply faults / surges, water damage,lighting
and other Acts of God is not covered by this warranty. Fanco fans must only be installed and used with
compatible accessories as specified by Fanco. Use with or wiring with non-authorised accessories
and / or other items will void this warranty.
Major defects in a ceiling fan are :
Please submit any warranty claims in writing byoneof the following methods:
1. Email to : [e-mail] and attaching the required documents
2. filing out the warranty claim form on the Fanco website and attaching the required documents
3. filing out the warranty claim form provided in the ceiling fan box and posting to the address provided with
the required documents
Please allow up to fourdays from receiptof yourwarranty claim for a response
Ourgoods come with guarantees that cannotbe excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss of damage. You are also entitled t have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Fanco 18 Cleeland Road
Oakleigh South, VIC 3167
http://www.fanco.com.au/
Tel: [phone]
Email:[e-mail]
Please ensure all warranty claims are in accordance with the warranty conditions and limitations outlined
above and that you include:
1. Proofofpurchase
2. Evidence of installation by a qualified and licensed electrician such as an electrical certificate of compliance
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