
6.0 Warranty
The benefits conferred by this express Fanco warranty are optional and are in addition to all relevant
implied warranties, rights and remedies available under Australian Consumer Law.
If you encounter issues with the fan during installation, Fanco highly recommends to contact Fanco for
trouble shooting assistance if the installation is during business hours on 03 8658 9588 or to service@
fanco.com.au.
Warranty details:
Manufacturer’s warranty covers a full replacement for the defect product only.
It does not cover defects within the fan installation or improper maintenance.
Warranty Period:
The warranty period for this product is 12 months.
The warranty period begins from the date of purchase, as determined by the tax invoice provided by the
authorised retailer.
Warranty Limitations and Conditions:
Proof of Purchase – Proof of purchase from an authorised retailer specifying the fan model and purchase
date (such as a tax invoice) must by supplied for the warranty claim to be processed.
Outdoor use – This product is not intended or recommended for, and is therefore not warranted for use
outdoors including covered and/or enclosed al fresco areas. The warranty does not cover rust or damage
caused by rust to the motor and fan components.
Reasonable wear and tear – is not covered by warranty. The client should ensure the fan is regularly
cleaned and any screws and blade nuts that become loose through normal operation are tightened. This is
not covered by warranty.
Domestic/Personal Use only - This product is not designed or intended for industrial or commercial use
and therefore the warranty will not cover such use.
Purchase from Authorised Retailer – In order for the warranty to apply, the Fanco fan must have been
purchased in Australia from an authorised retailer (please see the Fanco website for a list of authorised
retailers).
Fanco Warranty Applies in Australia Only – Fanco warranty is only available for products installed and
being used in Australia.
Incorrect Installation/Misuse/damage of product – is not covered by warranty. The Fanco fan must be
installed and used according to the installation manual and user guidelines. Damage caused by external
factors such as (but not limited to) power supply faults/surges, water damage, lighting and other Acts
of God is not covered by this warranty. Fanco fans must only be installed and used with compatible
accessories as specified by Fanco. Use with or wiring with non-authorised accessories and/or other items
will void this warranty. If a Fanco Service Agent determines a problem with the product is due to incorrect
installation or misuse of the product, the product will not be replaced. Fanco does not accept liability for
any direct or consequential damage, loss or other expense arising from misuse or incorrect installation and
operation of the appliance.
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