Fargo Fargo HDP8500 Parts list manual

1
FARGO®
HDP8500 Card Printer
PRINTHEAD REPLACEMENT GUIDE
PLT-01638, 1.1
November 2013
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
15370 Barranca Parkway
Irvine, CA 92618

User
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved. 2
HDP8500 Printhead Replacement Guide L001638 rev 1.1
Liability Statement
Do not attempt to operate or repair the Direct-to-Card Printer without adequate training. Any
use, operation, or repair in violation of this User Guide is at your own risk. You assume all
liability reasonable to your use or misuse of the Direct-to-Card Printer. HID Global Corporation
assumes no liability whatsoever for damages of any kind, including without limitation incidental,
special or consequential damages. The Direct-to-Card Printer specifications, applications and
options are subject to change at the discretion of HID Global Corporation without notice.
Trademarks
HID GLOBAL, HID, the HID logo, HDP and FARGO are the trademarks or registered
trademarks of HID Global Corporation or its licensors in the U.S. and other countries.
Trademark Acknowledgments
Other trademarks and trade names may be used in this document to refer to either entities
claiming the marks and names or their products.
Revision History
The revision number for this document will be updated to reflect changes, corrections, updates
and enhancements to this document.
Revision Control
Number
Date
Document Title
Revision 1.1
November 2013
HDP8500 Printhead Replacement Guide
Corrected printhead kit part number to 088934

User
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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Contacts
North America
Europe, Middle East and Africa
15370 Barranca Parkway
Irvine, CA 92618
USA
Phone: [phone]
Fax: [phone]
Tech Support: 866 607 7339, #6, M-F 7am-6pm CST
Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone: [phone]
Fax: [phone]
Tech Support: [phone] M-F 9am –5pm GMT
Asia Pacific
Brazil
19/F 625 King’s Road
North Point, Island East
Hong Kong
Phone: [phone]
Fax: [phone]
Tech Support 852 3160 4895 M-F 9am –6pm GMT +8
Av Guido Caloi 1985 Prédio 18
São Paulo –SP
CEP : 05802-140
Phone: [phone]
Fax: [phone]
Tech Support: 55 11 5514-7110 M-F 9am –6pm ATC
support.hidglobal.com

User
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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Safety Messages (review carefully)
The purpose of this section is to provide the User with specific replacement procedures for the
Card Printer. Please review standard precautions (to take) while performing these replacement
procedures.
Symbol
Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death or serious
injury.
Information that raises potential safety issues is indicated by a warning symbol (as
shown to the left).
To prevent personal injury, refer to the following safety messages before
performing an operation preceded by this symbol.
To prevent personal injury, always remove the power cord prior to performing
repair procedures, unless otherwise specified.
To prevent personal injury, make sure only authorized service personnel perform
these procedures.
Caution:
This device is electrostatically sensitive. It can be damaged if exposed to static
electricity discharges.
Information that raises potential electrostatic safety issues is indicated by a warning
symbol (as shown to the left).
To prevent equipment or media damage, refer to the following safety messages
before performing an operation preceded by this symbol.
To prevent equipment or media damage, observe all established Electrostatic
Discharge (ESD) procedures while handling cables in or near the Circuit Board and
Printhead Assemblies
To prevent equipment or media damage, always wear an appropriate personal
grounding device (e.g., a high quality wrist strap grounded to avoid potential
damage).
To prevent equipment or media damage, always remove the Ribbon and Cards
from the Printer before making any repairs, unless otherwise specified.
To prevent equipment or media damage, take jewelry off of fingers and hands,
as well as thoroughly clean hands to remove oil and debris before working on the
Printer.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Installing the Printhead
Kit Part Number: 088934
Tools needed: T10 (Torx )Driver
Estimated Repair Time: 30 minutes
Important: This procedure can only be performed by authorized
service personnel.
Step
Procedure
1
Caution: Power off the Printer by unplugging the power cord from the
Printer.
2
Remove the Top and Rear Cover.
3
Rear Cover (D940089)
There are 8 Torx screws on the back of the Printer.
4
Remove the (5) screws (F000190) from the top of the Rear Cover.
Lift up the Cover in one piece.
Disconnect the Cover Open Sensor.
Set aside to access the Printhead area.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
5
Unplug the RTD Wire Cable, Heater Wire Cable, and Interconnect Cable ( with
small com board D940171) from the Auxiliary Board (A920221-10).
6
Remove the 3 screws holding the Auxiliary Board (A920221-10) to the frame.
Set board aside.
No need to remove all the wires.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
7
Remove the Ethernet/USB box.
Remove two screws from the BOX base.
Pull the box forward and slide to the RIGHT then OUT.
Doing this will release the box from the PCB board (Ethernet/ USB Connection )
directly behind the box.
8
Remove the FAN BOX and BRACKET as one piece
9
Remove 2 screws from the Fan Bracket located at the base.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
10
Gently pull the hoses from the Printer.
11
Disconnect the 2 Fan Cable from the Fan Box.
12
Disconnect the MAG wires from the back of the Fan Box.
.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
13
Disconnect the wires from the tie wrap on the Fan Box.
14
Disconnect the Ribbon Cable from the D000445 Board ( attached to the Fan Box
Riser)
Set aside the Fan Box and Fan Box Riser.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
15
The Printhead Motor Mount (D910052) is now accessible.
16
Remove the Printhead Motor Mount (D910052).
Remove the one (1) screw that holds the Motor Mount to the Frame, as shown
below. (Note: The Mount should be “flush” with the Frame when properly fitted.)

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
17
Remove the ground strap of the Printhead.
18
Unplug the Printhead Motor Mount Connectors.

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
19
Lift out the Printhead Motor Mount assembly.
20
Carefully lift out the complete Printhead Assembly (D910515).

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
21
Complete the replacement by doing the following steps. See below for details.
a. Replace the complete Printhead Assembly. IMPORTANT NOTE: Locate the
Printhead Resistance value stamped on the printhead BEFORE installing. This
VALUE is needed for step 26
b. Replace the Printhead cable and ground strap.
c. Replace the Printhead Motor Mount (D910052).
Caution: When replacing the Printhead Assembly, ensure that the
Printhead surface does not get scratched by any other Printer parts.
22
Fit the Frame Mount pin into the slot, provided within the Printer Frame.
(Important: Verify the mount pin is solidly fitted into the hole, as shown below.)
Display –Frame Mount Pin
Display –Print Platen Roller Slot and Frame Mount Pin
(continued next page)

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
23
Note how the Print Platen Roller Slot would fit properly onto the Roller bushing, as
shown from the back side (below).

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HDP8500 Printhead Replacement Guide L001638 rev 1.1
Step
Procedure
24
Careful when replacing the Printhead Motor Mount (D910052)
25
Replace Fan Box and all cables, Ethernet/USB Box, and Auxiliary Board.
Replace Covers in reverse assembly.
You have completed this procedure.
26
Open the Driver Toolbox then Advanced Settings. Change/verify the Printhead
Resistance value. This new value is stamped on the new printhead.