First Alert DWH-471 User manual

NIGHT
VISION
INDOOR/OUTDOOR
CAMERAS
7” LCD
TOUCH SCREEN
USER’S MANUAL
Models
DWH-471 1 Camera Included
DWH-472 2 Cameras Included
SECURITY SYSTEM
CAMERAS INCLUDED
AUDIO
SURVEILLANCE
SD CARD
INCLUDED
4GB
4gb
MOBILE PHONE/
WEB READY
VIDEO
COMPRESSION
H.264
AUTO IR
CUT FILTER

Page 2
WELCOME
Thank you for choosing First Alert for your security needs!
For more than half a century, First Alert has made the home-safety and security products that make
your job easier. Our products are built to the highest standard which has earned us a leadership role
in the home-safety and security product categories. We are committed to serving our customers,
from the professionals who install our products, to the families and businesses who count on them.
First Alert has been helping families and businesses stay safe for over 50 years. By having a First
Alert Security System, you’re taking the first step in protecting your home or business from damage
or theft. We’re watching, even when you’re not.
This manual is written for the DWH-471 and DWH-472 Wireless DVR systems. It was accurate at the time
it was completed. However, because of our ongoing effort to constantly improve our products, additional
features and functions may have been added since that time and on-screen displays may change. We
encourage you to visit our website at www.brkelectronics.com to check for the latest manuals (English and
Spanish), firmware updates, downloads, other security camera products and announcements. You’ll find
this product line under Products >> Security Cameras >> Wireless Cameras.
THANK YOU
©2012 BRK Brands, Inc.
a Jarden Corporation company (NYSE:JAH)
www.brkelectronics.com
All rights reserved. Distributed by BRK Brands, Inc. 3901 Liberty Street Road, Aurora, IL 60504-8122. Due to continuing product development, the
product inside the packaging may look slightly different than the one on the package.
BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). First Alert® is a registered trademark of the First Alert Trust. To obtain warranty
service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time.
Made in China
INTRODUCTION
1
The DVR “Device ID” is provided on a label applied at the back of the LCD Monitor (behind the pull out
stand). The “Device ID” and “Password” are displayed in the “NETWORK INFORMATION” section of the
DVR and are needed for remote viewing.
For security, it is recommenced you copy the “Device ID” and “Password” information to the user manual.
Please store this manual in a safe place to protect the device ID and password information for future refer-
ence.
DEVICE ID: _____________________________________________________________________________
PASSWORD: _____________________________________________________________________________

Page 3
MAIN DESCRIPTION
Four channel H.264 wireless digital video recorder with 7” 16:9 LCD Touch
Screen and internet access suitable for applications such as high-end residen-
tial - new or remodel, light commercial, small business/retail, small warehouse
or small grocery.
PRODUCT FEATURES
• 7” 16:9 LCD Touch Screen
• 2.4 GHz Digital Frequency Hopping Spread Spectrum (FHSS) Technology
• H.264 Compression
• Supports real-time AV preview and recording up to 25 FPS (Single Camera Mode)
or 12fps/CH (Multiple camera mode)
• 4GB SD Card Included. Supports a maximum of 32GB SDHC memory card.
• Simultaneously preview & record from all 4 wireless cameras
• Independent motion-detect recording
• Multiple recording mode selectable (Manual/Motion-detect/Scheduling)
• Remote View via iPhone, iPad, iTouch with iOS 5.0.1 or above and Android smart
phone or tablet version 2.3X or above. (Note: Not suitable for Windows Mobile or
Blackberry Smart phones)
• User-friendly interface: true color, semi-transparent GUI with notes for selected
menu items
• 2X digital zoom with 5 Zone Selection Feature
• 1800mAh/3.7V Lithium Ion-Polymer Rechargeable Battery with 3 hour battery life
(Power Saving Off)
• Audio surveillance cameras
• 24/7 Scheduled Recording
• OmniVision OV7725 1/4” CMOS color cameras with 25 IR LED’s for up to 60’ night
vision
• Camera has automatic IR cut filter for truer color representation
• IP66 weather rating
KEY PRODUCT FEATURES
INTRODUCTION 1

Page 4
Section DeScription page
number
1Introduction 2-4
2Safety 5
3
Product Overview 6-8
What is in the Box 6
Panels and Docking Cradle 7
Front & Side Panels/Docking Cradle 7
Camera, DVR and Docking Cradle 8
4Installation 9
Installing Cameras & Setting up the Wireless Receiver 9
5
System Operation 10-28
Live View Screen 10-11
5 Zone Zoom Feature 11
Main Screen Pop-up Menus 12
Camera Set-up/Camera Pairing 13
Camera Activation 14
Camera Brightness Adjustment 15
Recorder Setup Menu 15-17
Motion Detection Sensitivity 15
E-mail Alert 16
Schedule Record 17
Playback 18-19
Record List 18
Playback Controls 19
Alarm Setup 20
Period and Melody 20
System Setup 21-28
Power Saving 21
Screen Auto Lock 22
Time and Clock Alarm 23
Time Setting 24
Timer 25
Format Storage 26
System Upgrade 27
Language 28
6
Remote Access 29-33
Network Setup 29
Internet Setup 30
Security Code 31
Network Information 32
Connecting to the Internet 32-33
7Quick Tips 34-35
8
Appendix 36-39
Troubleshooting 36
System Map 37
Technical Specifications 38
Warranty 39
CONTENTS
TABLE OF CONTENTS
INTRODUCTION
1

Page 5
SAFETY PRECAUTIONS
• Do not drop, puncture, or disassemble the cameras or DVR.
• Do not tug on the power adapter. Use the plug to remove it from the wall.
• Do not expose the cameras or DVR to high temperatures.
• For your own safety, avoid using the DVR when there is a storm or lightning in your area.
• Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.
• Do not crush or damage the power cable
LITHIUM-POLYMER BATTERY WARNING
• This equipment contains a rechargeable lithium-polymer battery.
• Do not charge the battery in temperatures below 32° F (0° C) or higher than 113° F (45° C).
• Do not open or mutilate the battery.
• The rechargeable batteries contained in this equipment may explode if disposed of in a fire.
• Do not short-circuit the battery.
• Do not charge the rechargeable battery pack used in this equipment with any charger other than the one designed
to charge this battery pack as specified in the owner’s manual. Using another charger may damage the battery
pack or cause the battery pack to explode.
• CAUTION! Rechargeable Batteries Must Be Recycled or Disposed of Properly.
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart
C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that of the receiver.
• Consult the dealer or an experienced radio or TV technician for help.
Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with non-compliant
peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and
TV reception. Changes or modications to the product, not expressly approved by First Alert / BRK Brands, Inc., could
void the user’s authority to operate the equipment.
We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates:
Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
FCC Certification
This device contains a radio transmitter. Accordingly, it has been certied as compliant with 47 CFR Part 15 of the FCC
Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.
DISPOSAL
CAUTION STATEMENTS
SAFETY 2
This symbol indicates that it is prohibited to dispose of these batteries in the household waste. Take spent
batteries that can no longer be charged to the designated collection points in your community.

Page 6
WARNING
PROTECTED BY
THESE PREMISES ARE UNDER
24 HOUR VIDEO SURVEILLANCE
2 Window
Warning Decals
English and Spanish
Manuals
Power Supplies for
DVR and Cameras
2 - DWH-471
3 - DWH-472
PACKAGE CONTENTS
PRODUCT OVERVIEW
3
WHAT’S IN THE BOX
Digital Wireless Camera,
Antenna and Stand
DWH-471: 1 Camera
DWH-472: 2 Cameras
RJ-45 Ethernet Cable
(Color may vary)
Mounting Hardware
(3 screws and 3 plastic
anchors per Camera)
User’s Manual
Digital Wireless Receiver
with 7” LCD Touch Screen
NIGHT
VISION
INDOOR/OUTDOOR
CAMERAS
7” LCD
TOUCH SCREEN
USER’S MANUAL
Models
DWH-471 1 Camera Included
DWH-472 2 Cameras Included
SECURITY SYSTEM
CAMERAS INCLUDED
AUDIO
SURVEILLANCE
MICRO SD
CARD INCLUDED
4GB
4gb
MOBILE PHONE/
WEB READY
VIDEO
COMPRESSION
H.264
AUTO IR
CUT FILTER
4GB SD Memory Card
(Brand may vary)
4GB
SD

Page 7
PANELS & DOCKING CRADLE
PRODUCT OVERVIEW 3
FRONT & SIDE PANELS
DOCKING CRADLE

Page 8
CAMERA, DVR & DOCKING CRADLE
PRODUCT OVERVIEW
3
CAMERA
Rechargeable Battery
Caution: The 7” monitor is fitted a 3.7V 1800mAH (LI-ON) rechargeable bat-
tery pack. At the end of life, it should not be disposed of with household
waste. Please recycle where the facilities exist. Check with your local au-
thority or retailer for recycling advise.
Light Sensor
Link Status
Green LED
Antenna
Connection
Microphone
Power
Button
Fold Out
Stand
DVR Power/Dock
Connection
Fold Up
Antenna
AC Power
Connection
SD Card
Slot
Reset
Hole
RJ-45
Ethernet
AC Power
Connection
DVR & DOCKING CRADLE
Power
Indicator
Red LED

Page 9
CAMERAS & WIRELESS RECEIVER
INSTALLATION 4
INSTALLING CAMERAS
1. Select the position for the camera and secure the camera stand.
(Screws and anchors are supplied. Use an appropriate screw type
for the mounting surface.)
2. Screw the camera onto the bracket.
SETTING UP THE WIRELESS RECEIVER
1. Flip out the stand, extend the antenna, connect AC/DC adapter to the input on the side of the monitor.
2. Press and hold the POWER button on the top of the monitor for 3 - 4 seconds to power it up.
3. The receiver displays Welcome Screen for a few seconds and then transitions to the LIVE view.
4. Place the SD card into the SD card slot located on the side of the monitor
5. Once the receiver is connected, see Camera Setup, Pairing (Operating Menus) to link the camera(s) to
the receiver.
Note: The screen remains dark until the cameras are powered up. The monitor is fitted with a
rechargeable battery and can operate for up to 2 hours on battery power once fully charged (w/Power
Saving function activated). The monitor can be carried around anywhere within operating range of the
camera(s), but should be used in a dry environment as it is not weatherproof. Operating range is up to
approximately 500 feet (152 meters) line of sight. Typical range is 150’ - 200’ (46 - 61 meters) through
normal household obstructions. Increased metal objects such as aluminum siding, metal beams,
pipes, metal racking may reduce range.
3. Adjust camera to the proper view angle Make
sure the lens is upright relative to your subject.
Tighten the thumb bolt.
4. Screw the antenna into place on the rear of
the camera. Adjust the antenna to an upright
position.
5. Connect the power cable to the DC IN of the
camera.
6. Plug the power supply into the electrical outlet.
7. Once the camera is connected, see Camera
Setup, Camera Pairing to link the camera(s) to
the receiver.
Camera Orientation
It’s important the camera is mounted correctly
to ensure the image is not upside down as the
camera lens can only be positioned one way.
Battery Used In the LCD Monitor
The LCD monitor is fitted with a 3.7V 1800mAH (Li-ON) rechargeable battery pack. If the power supply
adaptor is kept connected to the monitor then the battery will begin recharging until fully charged. The
monitor can still be used if left connected to the power supply adaptor even the battery is fully charged.
Note:
1. From zero charge, the rechargeable battery takes approximately 8 hours to reach full charge.
2. The rechargeable battery will maintain 80% of its efficiency within the 300 charge-discharge cycle.
3. The rechargeable battery is not user replaceable. Do not try to change the battery or remove the battery.

Page 10
LIVE VIEW SCREEN
SYSTEM OPERATION
5
LIVE VIEW
MAIN SCREEN
Your DVR operates through a
series of screens that let you
choose groups of operations.
The Live View Screen lets you
view the connected camera
transmissions. It also lets you
set up your screen display
and make adjustments to it.
Icons on the screen let you
monitor the DVR and camera
status.
Live View Main Screen
1 2 3
DVR STATUS
INDICATORS
CAMERA STATUS
INDICATORS
4 5 6
8
item inDicator name icon DeScription
1SD Card Status SD Card memory capacity
No SD inserted or it is damaged
2Battery Indicator Battery nearly full
Battery nearly empty
3
Internet Connection Sta-
tus (Only one icon will
be displayed in position
3 depending on internet
connection status)
Connecting to Internet
Connected to Internet
Remote view via Internet in progress
Connected to Intranet
4
Recording Type
Indicator (Only one icon
is displayed at a time)
Motion detection recording in progress
Schedule recording in progress
5Recording Status Tap to start or stop recording for that camera
Steady on - Not recording; Flashing - Recording
6Camera Number/
Signal Strength
Displays the camera number and signal strength through
the status lines to the left of the number
7Audio On/Mute Indicator Indicates audio/mute feature is enabled. Tap icon to
toggle mode. Note: only one icon is displayed at a time.
8Pop-up Menu Tab Opens and closes the main screen pop up menu display.
See next page “Main Screen Pop-up Menus”.
INDICATORS
7

Page 11
LIVE VIEW SCREEN
SYSTEM OPERATION 5
LIVE VIEW SCREENS
The Live View Screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4
quadrants (only displays cameras that are ON). Tap a quadrant to display single camera view / full view.
Tap on that image again to return to Quad View.
On the Live View Screen, tap the icon by each camera to begin recording of that camera. Tap it again to
stop recording. You can record all cameras at the same time. With manual recording, each recording session
(video clip per camera) is two minutes in length. Note: In Full View, recording is only available (record icon is
displayed) with one camera activated. All other cameras must be turned off. During recording, if you tap one of
the cameras to Full View mode, recording will be stopped.
To zoom into a particular area,
1. Go to full view, then tap the magnifying glass to activate zoom mode.
2. Select by tapping the zone area to view zoom full screen into that area. Tap again to zoom back out.
Tap the icon the return to the Full View mode.
5 Zone Zoom Feature
Live View - Quad View Live View - Full View
Live View - 5 Zone Zoom View

Page 12
MAIN SCREEN
SYSTEM OPERATION
5
Adjust Monitor Volume Menu
Camera View Menu
Internet Connection Menu
MAIN SCREEN POP-UP MENUS
Tapping on the Pop-up Menu tab brings you to the Main Menu icons. From here you can configure your
Internet, Cameras, adjust the volume and get to the system settings menus.
1. Connects your system to the internet/
intranet or just charge the monitor. See
page 32 for details on connecting to
the internet.
2. Allows you to configure your LIve View
screen. You can scan between cameras (5
seconds each), show all cameras on a
single screen (Quad view), or only display
a specific camera. Tap or icon
to toggle between Audio On and Mute.
3. Adjusts the volume level of the monitor.
Note: If the camera is located within 1m (3.3
ft.) to 1.5m (4.9 ft.) from the monitor and the
camera’s volume on the receiver is turned on,
then you may hear feedback picked up by the
microphone. Locate the camera further away
from the monitor to prevent this noise.
4. Tapping the “System Settings” icon on the Pop-
up Menu and then the icon gets you to the System
Setup Menu of the DVR. From here you can setup
Cameras, Recorder, Network, Alarm and System
parameters. You can also access Quick Tips.
System Setup Menu
Access System Settings

Page 13
CAMERA SETUP
SYSTEM OPERATION 5
CAMERA SETUP MENU
Tap CAMERA SETUP from the System Setup Menu to access the camera setup options: Pairing, Camera
On and Brightness.
CAMERA PAIRING
Camera Setup-Main Menu
Pairing Timer
Your camera is paired to the monitor at the factory to channel 1.
To add new camera(s) to your system, you have to pair it to the different channel(s).
Tap the camera number you want to pair. A processing icon displays for a 60 second countdown. Press
the Pairing Key button on Camera power cord. The Pairing LED
on camera will blink once then will begin blinking continuously
indicating data transmission is in process.
System will confirm pairing process is successful when pairing is
complete. The system will turn the camera on automatically. The
system will indicate pairing process failed with “X” displaying on
screen.
Tap the Home icon to return to Live View Screen.
Pairing Key
Pairing Failed

Page 14
CAMERA SETUP
SYSTEM OPERATION
5
Tap the camera to change brightness level. The default brightness is 0, and the range is from -2 to 2.
An X indicates a camera is OFF, a check indicates ON. Tap on the camera to turn it ON or OFF.
NOTE: Ensure the cameras are paired to the receiver for SCAN or QUAD to function properly. Camera “ON”
can only be selected when camera has been paired to system. Audio can only be recorded on one camera
at a time. All other Cameras must be turned off.
CAMERA BRIGHTNESS ADJUSTMENT
CAMERA ACTIVATION
Camera Setup-Adjust Brightness
Camera Setup-Camera Activation

Page 15
RECORDER SETUP
SYSTEM OPERATION 5
RECORDER SETUP MENU
Tap RECORDER SETUP from the System Setup Menu to access the Recorder setup options: Motion
Detection, E-mail Alert and Schedule Record.
Record Setup Menu
Tap the camera’s to set the sensitivity to Off, Low or High. Default = low. The screen will return to the Motion
Detection screen after 10 seconds or when you press the Back icon . When activated by motion, the
DVR will record for 2 minutes.
MOTION DETECTION SENSITIVITY
Recorder Setup-Motion Detection Sensitivity

Page 16
RECORDER SETUP
SYSTEM OPERATION
5
The system can notify you when it detects motion from any camera by
sending you an email alert. The email alert contains information such
as the time that motion was detected and by which camera. In order
to enable the Email Alert function, you must enter both incoming and
outgoing email addresses.
We strongly recommend you use Gmail to set up as the outgoing
email server.
The outgoing mail server (SMTP server) is responsible for sending out
the email notification to tell users when the system detects motion
from any camera (Motion Detection must be activated).
The incoming mail server (Email To) receives the email notification
sent from the SMTP server. The user must be able to receive email
on a Windows PC or on mobile devices (such as an iPhone, iPad, or
Android smartphone or tablet) to receive e-mail alerts from the system.
When you receive an email alert, you can view live video from your
Windows PC, an iPhone, iPad, Android smartphone or Andriod tablet
through apps. Apps are available through the iTunes App store or the
Android Market.
1. Tap Enable to activate Email Alert or Disable to deactivate it.
2. Tap on the SMTP Server eld. A “Gmail preferable” alert is displayed. Tap
OK to display the Keyboard entry screen.
3. Enter your outgoing e-mail SMTP server (example: johndoe@gmail.
com). You can switch the keyboard from alphabetical characters to numbers/symbols and back again by tapping
the eld to the left of the space bar. Tap ENTER key when done to return the the Email Setup screen.
4. Enter your PASSWORD. Note: The password entered here must be the same password as the password for the
outgoing email account.
5. Enter your EMAIL TO eld data. Only one incoming email accounr will bw accepted by the system. The incoming
email account can be
different from the Outgoing
Email account.
6. Tap OK to save the settings,
then tap to return to the
previous screen. If you are
using Gmail as the outgoing
SMTP server, check SSL and
use the data in the table:
E-MAIL ALERT
Recorder Setup-Email Alert
Smtp Server Smtp.gmail.com Enter this
Smtp port 465 Enter this
uSername [email protected] Enter your gmail address in full, including @gmail.com.
paSSworD XXXXXXXXXX Enter the password for this gmail account.
Email To [email protected] Enter the email address where you want the alerts sent.
Gmail Data
Gmail Alert
Keyboard for Data Entry

Page 17
RECORDER SETUP
SYSTEM OPERATION 5
Audio/Video Recording
Caution: Audio surveillance in some states is illegal or requires permission from one or both par-
ties to record someone’s voice. Laws are also different from residential vs. commercial applications.
Some federal, state, and local laws prohibit certain surveillance activities and/or the use or distribution of the
information obtained from such activities. Prior to using this system, you should become familiar with the per-
tinent laws to ensure compliance with those applicable to surveillance activities.
SCHEDULE RECORD
Up to 5 scheduled recording sessions are available in a single day. You are limited to the size of the SD
card for how long a total recording time you have. These recording sessions must begin and end within a
single 24-hour period. They cannot cross into the next day.
1. Tap the camera/channel number you want to record (1 - 4). Multiple cameras can be selected.
2. Set the recording start and end time. Tap the hour and minutes boxes separately and use the UP and
DOWN arrows to scroll through the times.
3. Tap the AM/PM block to toggle between them.
4. Tap on the blank DATE box. The Schedule Record
Calendar screen displays.
5. Tap on the date you want schedule the recording. The
previous screen displays with the date selected.
6. Tap SAVE. To schedule another recording session
repeat steps 1-6.
Clear a Scheduled Recording
1. Access the Schedule Record screen.
2. Tap on the scheduled recording you want to clear (1-
5). The screen displays the settings for that schedule.
3. Tap CLEAR. The screen resets to the default values for
that recording slot.
NOTE: Recording will not work if there is no memory card inserted into the DVR.
Recorder Schedule Setup Menu
Schedule Record Calendar

Page 18
Tap on the highlighted day containing the recording you want to view. The RECORD LIST screen will
display that day’s recordings listed in a folder. If you tap on a day that is not highlighted, a folder displays
with no recordings listed.
RECORD LIST
PLAYBACK
SYSTEM OPERATION
5
Playback-Date Folder Menu
Record List

Page 19
PLAYBACK
SYSTEM OPERATION 5
SD carD
capacity
Single camera
(480 x272 )
multiple cameraS
(320 x240 Qvga)
1GB 200 Minutes (3.3 hours) 130 Minutes (2.2 hours)
2GB 400 Minutes (6.7 hours) 260 Minutes (4.3 hours)
8GB 1,600 Minutes (26.7 hours) 1,040 Minutes (17.3 hours)
16GB 3,200 Minutes (53.3 hours) 2,080 Minutes (34.7 hours)
32GB 6,400 Minutes (106.7 hours) 4,160 Minutes (69.3 hours)
CARD
CAPACITIES
RECORDING TIME
FOR MEMORY CARDS
Note: All numbers are approximate
and are for estimating only.
Many factors influence actual
storage capacities including size
of data, quality, aspect ratio and
compression used.
Playback Controls
1. Tap on the recording you want to view. It displays on the screen.
2. Tap on any area of the screen that does not have control icons to bring up the playback progress bar.
Tap that area again to close it.
3. While playback progress is visible, you can fast forward/rewind by dragging the playback bar.
4. Tap the “+” or “-” icons to adjust the volume up or down.
5. When playback ends, tap to return to the Record List screen or tap the Home icon to return to
Live View Screen
PLAYBACK CONTROLS
PLAYBACK ON A PC OR MAC
The files generated by this DVR are in mp4 format. There are many playback software programs that can
play your recordings on your PC or MAC computer such as Windows Media Player and Apple QuickTime.

Page 20
ALARM SETUP
SYSTEM OPERATION
5
ALARM SETUP
Alarm Setup Menu
MELODY
This selection allows you to select a melody for
the siren.
1. Tap Melody. The Change Siren Melody
screen displays.
2. Select the melody required.
3. Tap to return to the previous screen
PERIOD
Alarm Setup - Change Siren Duration
Alarm Setup - Change Siren Melody
This selection allows you to select the alarm/
siren duration.
1. Tap Period. The Set Siren Duration screen
displays.
2. Select the alarm duration time required.
3. Tap to return to the previous screen