Fisher & Paykel Smartload DGGX1 Service manual

NZ = New Zealand
AU = Australia
ROW = International Markets
USA = United States of America & Canada
GB or UK = Great Britain & Ireland
EU = Europe
TW = Taiwan
JP = Japan DR019
AUGUST 2004
Fisher & Paykel Appliances Ltd
78 Springs Road, East Tamaki, PO Box 58-732, Greenmount,
Auckland, New Zealand, Ph: 09 273 0600, Fax: [phone]
Fisher & Paykel Customer Services Pty Ltd
A.C.N. 003 3335 171, 19 Enterprise Street, Cleveland, QLD 4163
PO Box 798, Cleveland, QLD 4163, Ph: 07 3826 9100, Fax: [phone]
Fisher & Paykel Appliances
150 Ubi Avenue 4, Sunlight Building #02-00, Singapore 408825
Ph: 6547 0100, Fax: [phone]
Fisher & Paykel Appliances Inc
27 Hubble, Irvine, California, CA92618, USA,
Ph: 949 790 8900, Fax: [phone]
Fisher & Paykel Appliances Ltd UK
Pheasant Oak Barn, Hob Lane, Balsall Common, Warwickshire, CV7 7GX, UK
Ph: 44 1676 531 770, Fax: [phone]
COPYRIGHT © FISHER & PAYKEL LTD 2004
Dryers
New Model Introduction – SmartLoad™ Dryer
MARKETS: USA
MODELS: DEGX1, DGGX1
ACTION: We are pleased to announce the release of the
SmartLoad™ top-loading dryer into the U.S. market.
There are two model variations:
DEGX1 - Electric, product code 96010
DGGX1 – Natural Gas, product code 96011
Model Identification
MANUALS: The following manuals can be downloaded
from CoolBlue World.
Note: We have included the Service Summary with this
bulletin.
Description Part Number
Parts Manual 517761
Service Manual 517760
Installation Manual – Electric 395217A
Installation Manual – Gas 395520A
Service Summary (Gas and Electric) 395453B
User Guide 395216
IMPORTANT: Please
read this bulletin and
pass on to others in
your organisation.
DE
G
X 1
Series
Size
Feature Level
Heating Type (E = Electric, G = Gas)
Product Type (Dryer)

This information is intended for use by individuals possessing adequate experience of servicing electrical,
electronic, gas and mechanical appliances. Any attempt to repair a major appliance may result in personal
injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of
this information, nor can it assume any liability in connection with its use.
Do not discard or lose this document - after reading return to Console for future reference
.
SERVICE SUMMARY
IF A FAILURE OCCURS
Most failures are diagnosed by the
Diagnostic System. If a fault is detected
the operation is stopped, and a fault code
is displayed on the DRYING PROGRESS LED’s
and a warning is sounded.
If that occurs:
1.
Record fault code (see example below).
2.
Remove the plug from the wall outlet for
at least one minute.
3.
Plug in and start the machine, if the
condition recurs, use the Diagnostic
Mode to determine the cause.
DIAGNOSTIC MODE
A number of diagnostic mode options are
available but service technicians should
use
the Last Fault Option
.
To Select DIAGNOSTIC MODE – Last Fault
Option.
(a)
Turn the power supply to the dryer on.
(b)
Press and hold the Auto Dry down button,
while you momentarily press the Power
button.
The dryer is now in diagnostic mode.
(c)
Press the Auto Dry up button three times
to read the Last Fault Option. For other
options see Service Manual.
Each LED has a speci c value as follows:
LED
(Drying)
(Damp)
(Dry)
(Extra Dry)
(Cool Down)
Value
16
8
4
2
1
Example:
In this example the LEDs with value ‘8’, ‘2’
and ‘1’ are on, therefore 8 +2 + 1 = 11
Fault code #11 is displayed.
Investigate corrective action in sequence
as listed below:
Refer to Service Manual for
further information.
Fault Codes:
#1
Communciations Error
Communications failure between sensor
module and motor control module.
1.
Check continuity of module intercon-
necting harness.
2.
Replace the sensor module.
3.
Replace the motor control module
#2
Drum Gap Cannot be Located
1.
Ensure sensor module is correctly
located and clipped in.
2.
Remove Top Deck and clean the sensing
bumps on the outside of the drum end.
3.
Replace the lens on the sensor module.
4.
Replace the sensor module.
5.
Replace the drum.
#3
Drum Stalled
Drum is stalled; unable to move.
1.
Check drum movement mechanisms:
belt, motor and motor harness (if motor
moves drum slightly, treat as fault #2).
2.
Replace the motor control module.
3.
Replace the motor.
#4
Invalid Option Link Read
The motor control module heat source
option link read is invalid.
1.
Replace the motor control module.
#6
Door Jammed (User Warning)
Door is unable to close due to either clothes
catching or an excessive closing load.
1.
Remove the obstruction.
2.
Reposition or remove some of the load.
3.
Fix the cause of binding in the door
closing mechanism.
4.
Action as fault code #3.
#7
Motor Current Excessive
1.
Free up the dryer. Remove overload or
cause of jamming
2.
Replace the motor control module.
3.
Replace the motor.
Gas & Electric Dryers
IMPORTANT SAFETY NOTICE
CAUTION: This dryer must be electrically grounded in accordance with local codes and ordinances.
In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current. For further details refer to the “Installation Instructions”. Minimum earth wire sizes
are: 13AWG for DGGX1 Gas Dryer & 10AWG for DEGX1 Electric Dryer.
CAUTION: Electrical shock hazard: Disconnect the electrical power supply before installing or servicing
dryer.
Pressing its POWER button to turn the dryer off, does not disconnect the dryer from the power supply, even
though the lights on the dryer control panel are off. Consequently, all terminals and internal parts should be treated
as live.
IMPORTANT – Reconnect all grounding devices:
If grounding wires, screws, straps, clips, nuts or washers
used to complete a path to ground are removed for service, they must be returned to their original position and
properly fastened.
DEGX1/DGGX1

#8
Exhaust Sensor Over Temperature
Temperature more than 70˚C (158˚F) at
sensor).
1.
Check there is no open or short circuit in
the temperature sensor circuit.
2.
Check the thermistor is measuring
correctly. Approximate resistances at
various temperatures are:
0˚C (32˚F)
= 33k
Ω
22˚C (72˚F) = 11k
Ω
40˚C (104˚F) = 5k
Ω
3.
Check the element integrity; continuity
and open circuit to earth. Does element
switch off?
4.
Replace thermistor and harness.
5.
Replace the motor control module.
6.
Replace the sensor module.
# 9
Exhaust Under Temperature
Temperature less than -10˚C (14˚F) at
sensor.
1.
Refer to steps for fault code 8 above, but
open circuit likely.
#10
24 Volt Supply Measurement Error
1.
Replace the sensor module.
#11
Lid Lock Open Circuit
1.
Check the lid lock harness and coil. If
there is continuity through these, replace
the sensor module.
#12
Lid Lock Switching Device Failure
1.
Check that there are no short circuits
in the lid lock circuit. The resistance of
the lid lock should be between 50
Ω
and
100
Ω
.
2.
If the lid lock circuit is correct, replace
the sensor module.
#14
Replace sensor Module
#15
Replace sensor Module
#16
Air ow Restriction (User Warning)
1.
Ensure that the exhaust duct is not
restricted, blocked or kinked, preventing
good air ow.
2.
Ensure that there is nothing restricting
air ow through the heater housing,
through the drum,  lter and through the
exhaust duct and that the element has
not shorted.
3.
Replace the automatic (self resetting)
thermostat.
4.
Replace the motor control module.
#20
Door Actuator Stalled
1.
Ensure the User Intervention tabs are
not inhibiting the movement of the door
grabber.
2.
Check that the metal linkage for the
grabber is not bowed.
3.
Replace the door actuator mechanism or
door grabber.
4.
Replace the sensor module.
#21
Door Actuator Required Excess Voltage
Action as for Fault Code #20.
#22
Door Actuator is Open Circuit
1.
Check that the actuator wiring is plugged
in and is not open circuit.
2.
Replace the sensor module.
#23
Door Actuator movement interrupted by
low voltage.
1.
Ensure mains supply voltage is within
+10% -15% of nominal.
2.
Replace the sensor module.
3.
Replace the motor control module.
#24
Door Actuator Movement Took Too Long
Action as for Fault Code #20.
#28
Data retrieval error following a loss of
power.
1.
Switch off the mains power supply for at
least 10 seconds and con rm error.
2.
Replace sensor module.
#29
Brown-Out Data Retrieval Error
1.
If the fault occurs every time the dryer is
turned on, replace the sensor module.
2.
Replace the motor control module.
#30
Lid Lock Unable to Lock
(User Warning)
1.
Check Lid is fully closed.
2.
Replace the lid lock harness.
3.
Replace the lid lock.
4.
Replace lid.
5.
Replace the sensor module.
DISASSEMBLY
WARNING
Always disconnect the mains power supply
before commencing service work or
disassembly of the dryer.
Pressing its Power button to turn the dryer
off does not disconnect the dryer from the
power supply, even though the lights on the
dryer control panel are out.
Removing Lid
1.
Open the lid to the upright position and
lift it clear.
Removing Console
1.
Remove the lid.
2.
Remove 2 screws from the rear of
the console. The console can be tilted
forward to gain access to the Display
Module.
NOTE: Modules removed from the machine for
return must be protected from electrostatic
damage while in transit by using the special
package in which the spare parts were
received
.
Removing Top Deck
1.
Follow instructions for removal of
console.
2.
Remove 2 lid buffers from front side top
of deck by levering upwards.
3.
Remove 2 screws under buffers securing
top deck to cabinet.
4.
Tilt top deck upwards towards the rear
5.
Disconnect display harness from sensor
module, unclip and lift off Top Deck.
Removing Front Panel
1.
Unfasten & tilt back the Top Deck (Steps
1- 4 of Removing Top Deck).
2.
Remove two screws from top (corners) of
cabinet front.
3.
Unclip cabinet front at sides, pull cabinet
front forward, disconnect the earth wire
at the bottom of the cabinet front from
the base panel and lift the cabinet front
clear.
If further help is needed concerning
this appliance call:
TOLL FREE 1 888 9 FNP USA
(1 888 936 7872)
Or write to:
Fisher & Paykel Appliances Inc.
27 Hubble
Irvine, CA 92618

6 5 24 3 1
CONDUCTIVITY
54 6
CONDUCTIVITY
EXHAUST
1
GRAB
DOOR
LOCK
LID
53 4 6 7 8 32 4 5 61
M
POWER MODULE DISPLAY
1 1 12 3 2 22 3
(WHITE)
24V
MOTOR
12
CONTROL
3 2 156 4
AUTO RS
THERM
MOTOR
5 3 1
PHASE / LINE 1
USA-NEUTRAL
1 2 3 4
MOTOR
CONTROL MODULE
(Component side)
DISPLAY
MODULE
LID LOCK
SENSOR
CONTACTS
MODULE
ELECTRIC ELEMENT (240V, 5kW)
PHASE / LINE 2 EARTH / GROUND
T1.4kW
3.6kW
MOTOR (3 PHASE)
EXHAUST
TEMPERATURE
SENSOR
DOOR
GRABBER
ACTUATOR
TERMINATION
FOR ELECTRIC HEATER
MODELS ONLY
T
BLUE
BLACK
YELLOW
VIOLET
ORANGE
WHITE
YELLOW VIOLET
RED RED
BLACK BLACK
VIOLET
IEC-SAFETY EXTRA LOW VOLTAGE / UL - CLASS 2
SENSOR
YELLOW
(BROWN) (BLUE)
SENSOR MODULE
(Component side)
LENS POSITION
(Component side)
MAINS/RELAY A
RELAY B
FACTORY
USE ONLY
0V
TX/RX
5V
NC
CLK
DATA
STR
0V
+5V
MANUAL RESET
T
0V
+5V
+24V
TACHO
NC
TX/RX
KEY
(BLACK)
CBA
54 61 2 3 7
GREEN
TRANSFORMER 240V, 60Hz
ORANGE
ORANGE
VIOLET
VIOLET
RED
RED
P S1
S2
VIOLET
3 2 1
WHITE
FISHER & PAYKEL APPLIANCES
MODEL DEGX1 ELECTRIC DRYER (220V - 240V, 60Hz)
WIRING DIAGRAM

FISHER & PAYKEL APPLIANCES
MODEL DGGX1 GAS DRYER (120V, 60Hz)
WIRING DIAGRAM
6 5 24 3 1
CONDUCTIVITY
54 6
CONDUCTIVITY
EXHAUST
1
GRAB
DOOR
LOCK
LID
53 4 6 7 8
3
2 4
32 43
5
6
1
M
POWER MODULE DISPLAY
1 1 12 3 2 22 3
(WHITE)
24V
MOT
1
2
CONTROL
3
2 1
6 4
56 45
AUTO RS
THERM
MOTOR
5 3
1
1 2 3 4
1
MOTOR
CONTROL MODULE
(Component side)
DISPLAY
MODULE
LID LOCK
SENSOR
CONTACTS
MODULE
PHASE / LINE
1
NEUTRAL
EARTH / GROUND
T
T
MOTOR (3 PHASE)
GAS HEATER (USA120V)
EXHAUST
TEMPERATURE
SENSOR
DOOR
GRABBER
ACTUATOR
TERMINATION FOR GAS HEATER
MODELS ONLY
2 3
2 3
2 3
5 4
5 4
5 4
T
T
BLUE
WHITE
ORANGE
WHITE
WHITE
RED
ORANGE
WHITE
VIOLET
IEC-SAFETY EXTRA LOW VOLTAGE / UL - CLASS
2
SENSOR
YELLOW
(BROWN) (BLUE)
SENSOR MODULE
(Component side)
LENS POSITION
(Component side)
MAINS/RELAY
A
FACTORY
USE ONLY
0V
TX/RX
5V
NC
CLK
DATA
DATA
DATA
STR
STR
0V
0V
0V
+5V
+5V
MANUAL
MANUAL
RESET
FLAME DETECTOR
IGNITOR
PRIMARY VALVE
PRIMARY VALVE
SECONDARY VALVE
SECONDARY VALVE
0V
+5V
+5V
+24V
+24V
+24V
TACHO
TACHO
TACHO
NC
NC
NC
NC
TX/RX
TX/RX
TX/RX
KEY
KEY
KEY
(BLACK)
C
B
A
4 6
54 65
1 2
3
7
GREEN
TRANSFORMER 120V 60Hz
ORANGE
ORANGE
VIOLET
VIOLET
RED
RED
P
S1
S2
VIOLET
WHITE
3
2
1
IN-LINE CONNECTOR
IN-LINE CONNECTOR
(POWER: 20,000BTU/hr / 5.9kW)
WHITE
Part No. 39545
3B
April 2004