Fisher & Paykel OB60C Series User manual

NZ AU GB IE
DIAGNOSTIC MANUAL
Built in Oven
OB60C
models
NZ AU GB IE

CONTENTS
1 Specifications 4
2.1 Electrical Ratings 4
2.2 Electrical Connection 4
2.3 Elements 4
2.4 Oven functions 5
2 Diagnostics 11
2.1 Entering Technician Mode 11
2.2 Technician Mode Navigation 11
3 Fault Diagnostics 15
3.1 User Alert Codes 15
3.2 Failure Alerts 15
3.3 Oven under cooking 18
3.4 Baking burning on top 19
3.5 Baking burning on bottom 19
3.6 Oven seems to be functioning normally but does not heat 19
3.7 Oven heats slowly or fails to reach preset temp 20
3.8 No clock display but oven works 20
4 Wiring Diagrams 21

BRAND MODEL DESCRIPTION CA MARKET
Fisher & Paykel OB60NC7CEX1 80983 AA
Fisher & Paykel OB60NC9DEX1 80982 AA
Fisher & Paykel OB60SC5CEX1 80980 AA
Fisher & Paykel OB60SC5CEW1 80981 AA
Fisher & Paykel OB60SC7CEX1 80948 AA
Fisher & Paykel OB60SC7CEX1 85425 GB
Fisher & Paykel OB60SC7CEW1 80979 AA
Fisher & Paykel OB60SC7CEW1 85426 GB
Fisher & Paykel OB60SC9DEX1 80947 AA
Fisher & Paykel OB60SC9DEX1 85424 GB
Fisher & Paykel OB60SC9DEPX1 80946 AA
Fisher & Paykel OB60SC9DEPX1 85423 GB
Fisher & Paykel OB60SC7CEPX1 80975 AA
Fisher & Paykel OB60SC7LEX1 80976 AA
Fisher & Paykel OB60SCVMX1 80977 AA
Fisher & Paykel OB60SC5LCX1 80978 AA
Fisher & Paykel OB60SC7CEPX1 85427 GB
Fisher & Paykel OB60SC7VEX1 81114 AU
Fisher & Paykel OB60SC7VEW1 81115 AU
Fisher & Paykel OB60SC11DEPX1 81113 AU
Models Covered:
NZ AU
Fisher & Paykel Appliances Ltd
PO Box 58-546
Botany, Manukau 2163
78 Springs Rd
East Tamaki
Manukau 2013
New Zealand
tel: [phone]
fax: [phone]
email: [e-mail]
Fisher & Paykel Customer Services Pty Ltd
PO Box 798, Cleveland, QLD 4163
A.C.N. 003 3335 171
19 Enterprise Street Cleveland, QLD 4163 Australia
tel: [phone]
fax: [phone]
email: [e-mail]
Fisher & Paykel Appliances Ltd U.K
Maidstone Road
Kingston
Milton Keynes
Buckinghamshire
England, MK10 0BD
tel: [phone]
fax: [phone]
email: customer.care@fisherpaykel.co.uk
Fisher & Paykel Appliances
Unit D2
North Dublin Corporate Park
Swords
Co Dublin
Ireland
tel: [phone]
fax: [phone]
email: customer.care@fisherpaykel.ie
UK IE

4
1.2 Electrical connection
1.3 Elements
1.1 Electrical Ratings
All elements used in the OB60C models are Incaloy hermatically sealed elements.
5
6 DISCARD PACKAGING RESPONSIBLY
7 CONNECT THE OVEN TO THE MAINS SUPPLY
Recycle
responsibly
Oven may vary
Remove the accessories box
from the top of the oven and set
aside.
Lower trim
IMPORTANT!
When you remove the oven from
the carton be careful not to damage
the lower edge which is important
for both ventilation and excess
condensation.
Unclip
and lift up
L 1
N(L 2 )E
Brown
(Live)
Ensure cable
clamp is tightened
with screw
(you may have
to remove the
screw rst
before tting
the clamp)
L
N
Green
& Yellow
(Earth)
Blue
(Neutral)
IMPORTANT!
O
This oven must be connected to the mains power supply only by a suitably
qualified person.
O
This oven must be earthed.
MODEL CODE MAX POWER (W) HZ VOLTAGE (V) AMPS (A)
OB60NC... 3000 50 Hz 220 - 240 V~ 13
OB60SC... 3000 50 Hz 220 - 240 V~ 13
Before connecting the oven to the mains power supply, check that:
O
the domestic wiring system is suitable for the power drawn by the oven
(as specified on the rating plate)
O
the voltage corresponds to the value given on the rating plate.
5
6 DISCARD PACKAGING RESPONSIBLY
7 CONNECT THE OVEN TO THE MAINS SUPPLY
Recycle
responsibly
Oven may vary
Remove the accessories box
from the top of the oven and set
aside.
Lower trim
IMPORTANT!
When you remove the oven from
the carton be careful not to damage
the lower edge which is important
for both ventilation and excess
condensation.
Unclip
and lift up
L 1
N(L 2 )E
Brown
(Live)
Ensure cable
clamp is tightened
with screw
(you may have
to remove the
screw rst
before tting
the clamp)
L
N
Green
& Yellow
(Earth)
Blue
(Neutral)
IMPORTANT!
O
This oven must be connected to the mains power supply only by a suitably
qualified person.
O
This oven must be earthed.
MODEL CODE MAX POWER (W) HZ VOLTAGE (V) AMPS (A)
OB60NC... 3000 50 Hz 220 - 240 V~ 13
OB60SC... 3000 50 Hz 220 - 240 V~ 13
Before connecting the oven to the mains power supply, check that:
O
the domestic wiring system is suitable for the power drawn by the oven
(as specified on the rating plate)
O
the voltage corresponds to the value given on the rating plate.
OB60 Wattage
(W)
Max amps
(A)
Resistance
(Ω)+ - 5%
Fan Element 2500 10.8 21
Upper Inner Grill Element 2000 8.7 52
Upper Outer Grill Element 1200 5.2 44
Bake 1200 5.2 44
OB60 compact Wattage
(W)
Max amps
(A)
Resistance
(Ω)+ - 5%
Fan Element 1400 6.1 37
Upper Inner Grill Element 2000 8.7 52
Upper Outer Grill Element 1200 5.2 44
Bake 1200 5.2 44
1 SPECIFICATIONS
Fisher & Paykel Appliances Ltd U.K
Maidstone Road
Kingston
Milton Keynes
Buckinghamshire
England, MK10 0BD
tel: [phone]
fax: [phone]
email: customer.care@fisherpaykel.co.uk
Fisher & Paykel Appliances
Unit D2
North Dublin Corporate Park
Swords
Co Dublin
Ireland
tel: [phone]
fax: [phone]
email: customer.care@fisherpaykel.ie

5
1.4 Oven Functions
Cook
Function
Stage Elements Used Misc Used
Classic
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, upper & lower vent
cooling fan, lights, upper & lower vent
Vent
Bake
Pre heat + Overshoot
Cook
upper Inner, lower inner
upper outer, lower inner
cooling fan, Lights, oven fan
cooling fan, lights, upper & lower vent
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
upper inner, lower inner
fan element
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan , upper vent
cooling fan, lights, oven fan, upper vent
Roast pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Multifunction AA Model
The model ID is set to number 12

6
Pyro AA Model (9 function)
The model ID is set to number 13
Cook
Function
Stage Elements Used Misc Used
Vent
Bake
Pre heat + Overshoot
Cook
upper Inner, lower inner
upper outer, lower inner
cooling fan, Lights, oven fan
cooling fan, lights, upper & lower vent
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
upper inner, lower inner
fan element
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Roast Pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Pyro Pre heat
Clean
upper inner, lower inner
upper inner, lower inner
low speed cooling fan
high speed cooling fan, upper vent
Cook
Function
Stage Elements Used Misc Used
Vent
Bake
Pre heat + Overshoot
Cook
upper Inner, lower inner
upper outer, lower inner
cooling fan, Lights, oven fan
cooling fan, lights, upper & lower vent
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
upper inner, lower inner
fan element
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Pyro Pre heat
Clean
upper inner, lower inner
upper inner, lower inner
low speed cooling fan
high speed cooling fan, upper vent
Commercial Pyro AA Model
The model ID is set to number 14

7
Cook
Function
Stage Elements Used Misc Used
Classic
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, upper & lower vent
cooling fan, lights, upper & lower vent
Vent
Bake
Pre heat + Overshoot
Cook
Fan element (80%)
upper outer, lower inner
lights, oven fan
cooling fan, lights
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
fan element (80%)
fan element
lights, oven fan
cooling fan, lights, oven fan
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan , upper vent
cooling fan, lights, oven fan, upper vent
Roast Pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Compact AA model
The model ID is set to number 11

8
Cook
Function
Stage Elements Used Misc Used
Vent
Bake
Pre heat + Overshoot
Cook
upper Inner, lower inner
upper outer, lower inner
cooling fan, Lights, oven fan
cooling fan, lights, upper & lower vent
Bake Pre heat + Overshoot
Cook
upper Inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Classic
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, upper & lower vent
cooling fan, lights, upper & lower vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
upper inner, lower inner
fan element
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Roast Pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Pyro Pre heat
Clean
upper inner, lower inner
upper inner, lower inner
low speed cooling fan
high speed cooling fan, upper vent
Pyro AA Model (11 function)
The model ID is set to number 19

9
Cook
Function
Stage Elements Used Misc Used
Bake Pre heat + Overshoot
Cook
fan element (75%)
upper outer, lower inner
lights,oven fan
cooling fan, lights,
Classic
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, upper & lower vent
cooling fan, lights, upper & lower vent
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
fan element (75%)
fan element (100%)
lights, oven fan
cooling fan, lights, oven fan
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Roast pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Compact GB model
The model ID is set to number 18
Multifunction GB Model
The model ID is set to number 16
Cook
Function
Stage Elements Used Misc Used
Classic
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, upper & lower vent
cooling fan, lights, upper & lower vent
Bake Pre heat + Overshoot
Cook
fan element
upper outer, lower inner
lights, oven fan
cooling fan, lights
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
fan element (80%)
fan element
lights, oven fan
cooling fan, lights, oven fan
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan , upper vent
cooling fan, lights, oven fan, upper vent
Roast Pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent

10
Pyro GB Model
The model ID is set to number 17
Cook
Function
Stage Elements Used Misc Used
Bake Pre heat + Overshoot
Cook
fan element (75%)
upper outer, lower inner
lights, oven fan
cooling fan, lights
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
fan element (75%)
fan element
lights, oven fan
cooling fan, lights, oven fan
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Pyro Pre heat
Clean
upper inner, lower inner
upper inner, lower inner
low speed cooling fan
high speed cooling fan, upper vent
Commercial Pyro GB Model
The model ID is set to number 15
Cook
Function
Stage Elements Used Misc Used
Bake Pre heat + Overshoot
Cook
fan element (75%)
upper outer, lower inner
lights, oven fan
cooling fan, lights
Fan Bake Pre Heat + Overshoot
Cook
upper inner, lower inner
upper outer, lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
Grill Cook upper inner, upper outer cooling fan, lights, upper & lower vent
Fan Grill Cook upper inner, upper outer cooling fan, lights, oven fan, upper vent
Fan
Forced
Pre Heat + Overshoot
Cook
fan element (75%)
fan element
lights, oven fan
cooling fan, lights, oven fan
Pastry
Bake
Pre Heat + Overshoot
Cook< 210 deg C
Cook >210 deg C
upper inner, lower inner
lower inner
upper outer lower inner
cooling fan, lights, oven fan
cooling fan, lights, oven fan, upper vent
cooling fan, lights, oven fan, upper vent
Roast Pre heat
Cook
upper inner, upper outer
upper outer, lower inner
cooling fan, lights, oven fan, upper vent
cooling fan, lights, upper & lower vent
Warm Cook upper outer, lower inner cooling fan, lights, upper & lower vent
Pyro Pre heat
Clean
upper inner, lower inner
upper inner, lower inner
low speed cooling fan
high speed cooling fan, upper vent

11 2 DIAGNOSTICS
To enter the mode:
1. Ensure all oven modes and temperature displays are set to OFF.
2. Ensure no cooking auto functions are set.
3. Enter the Technician Mode by pressing and holding the “Cancel Button” (X) on the
clock for approx 5 seconds.
4. Then press the “OK Button” (√) once on the clock.
5. Push & hold the < > buttons together for 3 seconds.
The display will then show the word “wait” as it does a self check between the user
interface (UI) and power board (PB).
6. To scroll through the five sub menu’s use the < > buttons.
7. To enter a sub menu press the “OK” (√) button.
8. To exit a sub menu press the (X) button.
NOTE: The OB60C ovens use an global oven electronic platform controller (GOEP)
which is a universal controller used in other OB models, ensure correct model ID is
selected for the model you are working on.
2.1 Entering the Technician Mode
“wait” is shown
like the photo
example
2.2 Technician Mode Navigation
Once in Technician Mode there are 5 possible menus:
This is the functional menu, which allows individual components to be test run.
• Toscrolltoeachcomponentusethe<>Buttons
• Toturnthecomponentonandoffusethe“OKButton”(√)
Component Function chart on following page:
Menu 1 - Elements

12
Symbol Component Wattage (W)
UI Upper Inner Element 2000
Uo Upper Outer Element 1200
LI Lower Inner Element (bake) 1500
Lo Lower Outer Element Not used in
OB60C
FE Fan Element 2500
CF Cavity Fan 30
LF Low Speed Cooling Fan 11 (non pyro)
27 + resistor
(pyro)
HF High Speed Cooling Fan 27
ro Rotisserie motor 5
Lt Lights (25w each) 50
UV Upper Vent actuator 6
LV lower vent actuator 6
LC Lock Motor
1. Door Switch must be in the closed
position
2. Short delay and LCD will display
“ON”
3. Will show “of” when turned o
4
Menu 2 - Model ID
This menu will show the model ID of the product, to enter press the “OK Button”(√)
A number will be displayed, and will scroll in the display, ensure the correct region is
set as there are dierent cooking profiles for dierent models.
Note: If changing a power board or clock module, always check that the correct model
ID is set.
The model ID’s are set out on the following page:

13
Menu 3 - Software Version
This menu will show the software version of the electronics. It will scroll through the
User Interface (UI) and power board (Pb) software and will advise the following:
ww.xx.yy.zz
The individual identifiers describe:
ww:
Safety version. Increments on approved changes to the safety critical software section.
A change will result in a new checksum for the safety critical program code.
xx:
Major functional software version. Increments on production releases that added major
functionality such as support for new products.
yy:
Minor functional software version. Increments on all other production releases that or
not classified as major.
zz:
Development version. Increments on internal releases.
MODEL ID
NUMBER
MODEL/MARKET
0 No model ID set
11 OB60C COMPACT AA
12 OB60C MULTI AA
13 OB60C PYRO 9 FUNCTION AA
14 OB60 PYRO COMMERCIAL AA
15 OB60C PYRO COMMERCIAL GB/IE/EU
16 OB60C MULTI GB/IE/EU
17 OB60 PYRO GB/IE/EU
18 OB60C COMPACT GB
19 OB60C PYRO 11 FUNCTION SINGLE AA

14
Menu 5 - Life Test Mode
This menu is not used in the field, it is for factory use only.
Menu 4 - Demo Mode
To enter this sub menu press the “OK” (√) button.
If set to on, the oven heating elements and the cooling fans will stay o, but the lights
and display function will operate, which is ideal in a retail shop.
This setting survives the power being switched o, and has to be manually switched o.

15 3 FAULT DIAGNOSTICS
All errors of the Power Board and the Clock Board are displayed using the seven
segment digits on the Clock Board.
There are two types of fault codes,
A – Alert codes: These are customer errors which can be solved by generally letting
the product cool down, or powering it off then on at the wall. These codes will show
the letter A, followed by a number.
F – Failure Faults: These are generally caused by component failure, and will either
be in the User Interface (UI) or the Power Board (PB).
Example: F 2 01
(Fault) |-------------------------- F means fault, which typically requires a technician.
|------------------- 1 means that the error occurred on the Clock Board.
2 means the error occurred on the Power Board.
|---------- xx is the type of the error. In this case “01” means
3.1 User Alert Codes
Alert
Code
Possible Cause What to Check
A1 The oven has overheated :
The temperature around the
power board is too hot.
The temperature around the
clock board is too hot
• Power Board, Clock Board or cavity over-temperature.
• Let the oven cool down, the alert should clear itself.
• If this alert happens frequently, check the cooling fan(s)
for proper operation. Make sure the oven is not used in a
hot environment and that it can emit its heat properly.
• Replace the cavity temperature sensor.
• Replace the Power Board.
• Replace the Clock Board.
initialisation error
Example: A1 -------------------------- A indicates an alert, followed by a number, which
tells the user the kind of alert and what to do next
(“1” means over-temperature).

16
Alert
Code
Possible Cause What to Check
A2 Door lock error: the door
cannot be locked after a self
clean cycle has been started.
Door can not be locked
• Make sure the door and the lock system are properly
aligned, so the lock can engage into the door.
• Check/replace thermal limiter(s) which may have cut
power to the lock motor.
• Check whether the lock motor turns.
• Check the lock/unlock switches + connector to the
power board.
• Check the lock/unlock relay on the power board.
• Replace the lock system.
• Replace the power board.
A3 Door lock error: the door
cannot be unlocked after a self
clean cycle has finished.
Door can not be unlocked
• Refer to the procedure above (Door cannot be locked
“A2”)
• You might need to press the door while unlocking, so the
door lock can disengage.
3.2 Failure Alerts
Type Error Description & Possible Solution
F1 01 Initialisation error. No Power Board found.
• Check connection to Power Board.
• Replace Power Board.
02 Unknown Model ID. The Clock Board does not support the Model ID set on the
Power Board.
• Replace the Clock Board, as that will have a newer version of software in it.
• Once the oven is working again, check via Technician Mode that the Model ID is
correctly set.
03 General software error.
• Try powering the oven o and on. If the problem persists, replace the Clock
Board.
04 Communication error. The Power Board does not respond in time or at all.
• Check connection to Power Board.
• If the problem persists, replace Power Board.
16
18
Crystal Oscillator fault. This can occur during baking with a lot of condensation.
• Let the oven cool down and dry out. Then power the oven o and on.
• If the problem persists, replace the Clock Board.
11
12
13
14
15
17
19
20
21
Critical software/hardware fault.
• Try powering the oven o and on. If the problem persists, replace the Clock
Board.
F1 - Clock Board Faults

17
Type Error Description & Possible Solution
F2 01 Initialisation error. No Clock Board found.
• Check connection to Clock Board.
• Replace Clock Board.
02 Unknown Model ID. The Power Board does not support the Model ID that is tried to
be set through Technician Mode or restored by the old Clock Board (when Power
Board is being replaced).
• Make sure you are setting the correct Model ID.
• Or try another Power Board spare that has a newer version of software in it.
• Once the oven is working again, check via Technician Mode that the Model ID is
correctly set.
03 General software error.
• Try powering the oven o and on. If the problem persists, replace the Power
Board.
04 Communication error. The Clock Board does not respond in time or at all.
• Check connection to Clock Board.
• If the problem persists, replace Clock Board.
07 Self Clean Door fault. The door was opened during a self clean cycle.
• Make sure the user did not try opening the door during self clean.
• Check the magnet in the door frame (if applicable).
• Check the door switch and its connection to the Power Board.
• Replace the door switch.
• Replace the Power Board.
13
14
Cavity Temperature Sensor found to be open/short circuit.
• Check the harness of the cavity sensor to the power board + connector.
• Replace the cavity sensor (plug into board before replacing).
• Replace the Power Board.
16 Cavity not heating up (sensor sees no change in temperature). Use Bake function
from cold to evaluate this fault, it takes at least 10 minutes to fault out when no
change in temperature is seen.
• Check with customer how/when the fault occurred. Certain load configurations
could trip this fault.
• Check/replace Thermal Limiter(s) which may have cut power to the heating ele-
ments.
• Check each heating element via technician mode to ensure they are operating.
• Replace the Power Board.
• Replace the cavity sensor.
17 Door lock is not in its unlocked position.
• Check/replace Thermal Limiter(s) which may have cut power to the lock motor.
• Check whether the lock motor turns.
• Check the lock/unlock switches + connector to the Power Board.
• Check the lock/unlock relay on the Power Board.
• Replace the lock system.
• Replace the Power Board.
F2 - Power Board Faults

18
Type Error Description & Possible Solution
F2 20
22
Crystal Oscillator fault. This can occur during baking with a lot of condensation.
• Let the oven cool down and dry out. Then power the oven o and on.
• If the problem persists, replace the Power Board.
11
12
15
18
19
21
23
24
25
Critical software/hardware fault.
• Try powering the oven o and on. If the problem persists, replace the Power Board.
POSSIBLE CAUSES:
• Incorrect oven use
• Incorrect temperature scale used
• Faulty temperature sensor
• Faulty oven element
• Faulty oven cavity fan
• Blown thermal limiter
• Faulty power module
• Faulty door reed switch
DIAGNOSIS:
• Check that the oven is being operated correctly.
• Ensure the oven door closes and seals correctly.
• Ensure the correct temperature scale has been set. (°F or °C).
• Check that the correct oven mode has been selected.
• Check temperature sensor
• Check for tripped thermal limiters.
• Check oven elements in diagnostics
• Check oven cavity fans in diagnostics
• Replace the power module if no other faulty components can be found
• Check door switch
3.3 SYMPTOM: Oven under cooking

19
3.4 SYMPTOM: Baking Burns on the top
POSSIBLE CAUSES:
• Incorrect oven use
• Incorrect temperature scale used
• Faulty temperature sensor
• Faulty oven element
• Faulty oven cavity fan
• Faulty power module
DIAGNOSIS:
• Check that the oven is being operated correctly.
• Ensure the correct temperature scale has been set. (°F or °C).
• Check that the correct oven mode has been selected.
• Check temperature sensor
• Check oven elements in diagnostics
• Check oven cavity fan in diagnostics
• Replace the power module if no other faulty components can be found.
3.5 SYMPTOM: Baking burns on the bottom
POSSIBLE CAUSES:
• Incorrect oven use
• Incorrect temperature scale used
• Faulty temperature sensor
• Faulty oven element
• Faulty oven cavity fan
• Faulty power module
DIAGNOSIS:
• Check that the oven is being operated correctly
• Ensure the correct temperature scale has been set (°F or °C)
• Check that the correct oven mode has been selected.
• Check temperature sensor
• Check oven element in diagnostics
• Replace the power module if no other faulty components can be found.
3.6 SYMPTOM: Oven seems to be functioning normally but does not heat
POSSIBLE CAUSES:
• Faulty oven door switch or door not closed (some models only)
• Tripped thermal limiter
• Faulty temperature sensor
• Faulty oven element
• Faulty power module
DIAGNOSIS:
• Check to see if the door switch is operating correctly
• Check for tripped thermal limiters.
• Check temperature sensor
• Check oven element in diagnostics
• Replace the power module if no other component faults can be found.

20
3.7 SYMPTOM: Oven heats slowly or fails to reach preset temperature
POSSIBLE CAUSES:
• Incorrect oven use
• Faulty door switch (pyro models only)
• Low supply voltage
• Faulty temperature sensor
• Faulty oven element / fan
• Faulty power module
DIAGNOSIS:
• Ensure the oven door closes and seals correctly.
• Check door switch
• Check temperature sensor
• Check oven element in diagnostics
• Replace the power module if no other component faults can be found.
3.8 SYMPTOM: No clock display but oven works
POSSIBLE CAUSES:
• Oven is set to “Display OFF” mode.
DIAGNOSIS:
• Hold “Cancel” button (X) down for more than 2 seconds to
clear.