Fitbit Zip Charge 5 Installation guide

FAQ’s
How do I put on my Fitbit device?
Wrist-based devices
For the infinity band that comes with Fitbit Charge 5, Fitbit Sense series, Fitbit Versa 3, and Fitbit Versa
4:
Slide the bottom band through the first loop in the top band.
Tighten the band until it fits comfortably, and press the peg through one of the holes in the band.
Slide the loose end through the second loop until it lies flat on your wrist.
For our other bands, place your device around your wrist, and fasten the clasp.
For any of our wrist-based devices, it’s important to make sure it isn’t too tight. Wear the band
loosely enough that it can move back and forth on your wrist.
For step-by-step instructions, choose your device on the Fitbit help site to review the user
manual.
Clip-based devices
Securely clip your device with the screen facing outward to your clothing. Confirm your tracker
is set to WORN on Wrist (Inspire 3) or On Wrist (Inspire and Inspire 2) when you
wear your tracker on your wrist, and CLIPPED on Body (Inspire 3) or On Clip (Inspire
and Inspire 2) when you wear your tracker in the clip accessory.

What are some tips to make sure I wear my Fitbit
device correctly?
Wrist-based devices
Wear your device on top of your wrist. For best results, the back of your device should be in contact
with your skin for features like heart-rate tracking.
Make sure that your band isn't too tight. Wear it loose enough that it can move back and forth on
your wrist.
During exercise, try moving the band higher on your wrist (2-3 finger widths above your wrist bone) to
get a better fit so it's secure, but not too tight. Lower the band on your wrist and loosen it after exercise.
Take off your device on a regular basis to let your skin breathe. If you experience any discomfort or
irritation, loosen the band, and if it persists give your wrist a break by taking it off for an extended time.
Clean your band regularly with a soap-free cleanser (like Cetaphil). If your device gets wet, remove
and dry completely after your activity.
Make sure your wrist setting in the Fitbit app matches the wrist that you wear your device on
(dominant or non-dominant). For more information, see How do I change the wrist setting on my Fitbit
device?
For more details, review our Wear and Care page and our Product Safety information.
Note: If you have trouble connecting to GPS on Charge 5, see How do I use GPS on my Fitbit device?
Clip-based devices
Secure the clip, with the screen facing outward, to a shirt pocket, bra, pants pocket, belt, or waistband.
Try out a few different locations to see what's most comfortable and secure for you.
If you experience discomfort or irritation when wearing your device in contact with your skin, clip it to
another piece of clothing, such as your belt or pocket.

How do I care for the band on my Fitbit device?
Regularly clean your band and wrist—especially after working out or sweating. Clean the band with a
soap-free cleanser (like Cetaphil). Don’t use hand soap, body soap, dish soap, hand sanitizers, cleaning
wipes or household cleaners, which could get trapped beneath the band and irritate your skin. Always
dry the band and your wrist well before putting it back on. We recommend that you allow your band to
air dry.
The materials used in our leather, metal, knit, or woven accessory bands are intended to be worn
during normal daily activity and not during high-intensity workouts or sleep. In general, these bands are
not water-resistant or splashproof. They shouldn’t be soaked when cleaned; instead, dampen a cloth
with water to clean these bands. Don’t store these bands in direct sunlight, at high temperatures or in
humid conditions, as that may cause discoloration or damage over time.
To minimize the risk of discoloration to our lighter colored and leather bands, avoid prolonged, direct
contact with dark-colored clothing, as color transfer may occur.
How do I change the wrist setting on my Fitbit
device?
Make sure your wrist setting in the Fitbit app matches the wrist you wear your device on
(dominant or non-dominant).
1. Tap the Today tab and tap your profile picture.
2. Tap your device image.
3. Tap Wrist Dominant or Non-Dominant.