Fitbit Zip Charge HR User manual

Product Manual
Version 1.0

Table of Contents
Getting Started............................................................................................................................................1
Welcome ................................................................................................................................................... 1
What’s included ........................................................................................................................................ 1
Setting up Charge HR Using a Computer................................................................................................2
Mac & PC requirements............................................................................................................................ 2
Installing Fitbit Connect on a computer.................................................................................................... 2
Mac installation..................................................................................................................................... 2
PC installation....................................................................................................................................... 2
Pairing to a computer ................................................................................................................................ 3
Wireless sync to a computer ..................................................................................................................... 3
Setting up Charge HR Using a Mobile Device .........................................................................................4
Mobile device requirements...................................................................................................................... 4
Installing the Fitbit app ............................................................................................................................. 4
iOS pairing ................................................................................................................................................ 4
iOS syncing............................................................................................................................................... 5
Manual sync.......................................................................................................................................... 5
Real-time dashboard ............................................................................................................................. 5
All-day sync.......................................................................................................................................... 5
Android pairing......................................................................................................................................... 6
Android syncing........................................................................................................................................ 6
Tap to open app using Near-Field Communication (NFC)................................................................... 7
Manual sync.......................................................................................................................................... 7
Background sync................................................................................................................................... 7

Tracking with Fitbit Charge HR...............................................................................................................8
Tracking sleep........................................................................................................................................... 8
Tracking goals........................................................................................................................................... 8
Tracking heart rate .................................................................................................................................... 9
Tracking activities..................................................................................................................................... 9
Wearing your Fitbit Charge HR..............................................................................................................11
Wearing on your dominant vs. non-dominant wrist................................................................................ 11
Using your Charge HR in wet conditions ............................................................................................... 11
Silent Alarms.............................................................................................................................................12
Setting silent alarms from a computer .................................................................................................... 12
Setting silent alarms from an iOS device................................................................................................ 12
Setting silent alarms from an Android device......................................................................................... 13
Dismissing silent alarms ......................................................................................................................... 13
Call Notifications.......................................................................................................................................14
Battery Life and Power ............................................................................................................................15
Battery life .............................................................................................................................................. 15
Charging your Charge HR ...................................................................................................................... 15
Memory................................................................................................................................................... 16
Your Fitbit.com Dashboard.....................................................................................................................17
Browser requirements ............................................................................................................................. 17
Using your dashboard ............................................................................................................................. 17
Logging food, activities, and sleep ..................................................................................................... 17
Device info.......................................................................................................................................... 17
Managing your Charge HR from Fitbit.com....................................................................................... 18
Updating Fitbit Charge HR .....................................................................................................................19

Updating Charge HR on a computer....................................................................................................... 19
Updating Charge HR on an iOS device .................................................................................................. 19
Updating Charge HR on an Android device ........................................................................................... 20
Charge HR General Info & Specifications.............................................................................................21
Sensors and motors ................................................................................................................................. 21
Size & Weight......................................................................................................................................... 21
Environmental conditions ....................................................................................................................... 21
Help......................................................................................................................................................... 22
Return policy and warranty..................................................................................................................... 22
Regulatory & Safety Notices....................................................................................................................23
USA: Federal Communications Commission (FCC) statement.............................................................. 23
Canada: Industry Canada (IC) statement ................................................................................................ 23
European Union (EU) ............................................................................................................................. 24
Other ....................................................................................................................................................... 25
Safety statement ...................................................................................................................................... 25
Important safety instructions................................................................................................................... 26
Built-in battery precautions..................................................................................................................... 26
Disposal and recycling information ........................................................................................................ 26

1
Getting Started
Welcome
Welcome to Fitbit Charge HR, the high-performance wristband tracker that helps you meet your fitness
goals.
What’s included
Your Fitbit Charge HR Wireless Activity + Sleep Wristband box includes:
(Replace images)
Charge HR wristband Charging cable Wireless sync dongle

2
Setting up Charge HR Using a Computer
Mac & PC requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
Fitbit Connect is the software application that connects your Charge HR wristband to your Fitbit.com
dashboard and services. It’s free to download at Fitbit.com.
Mac installation
1. Go to http://www.fitbit.com/setup.
2. Verify that Mac is highlighted and click the Download Here button below Charge HR.
3. Double-click the .dmg file in your Downloads folder.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect” using the Spotlight
search feature.
4. Run the Fitbit Connect installation package by double-clicking
Install Fitbit Connect.pkg.
5. Follow the onscreen instructions to complete setup.
PC installation
1. Go to http://www.fitbit.com/setup.
2. Verify that PC is highlighted and click the Download Here button below Charge HR.
3. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.
4. Choose your language and follow the onscreen instructions.

3
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can pair your Charge HR to your account. This
will allow you to sync your data and manage device settings.
Onscreen setup instructions guide you through the pairing process. Use the following steps if the setup
guide doesn’t appear.
1. Mac users: On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open Main
Menu.
PC users: In the Windows System Tray, right-click the Fitbit Connect icon and choose Open
Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit to set up your device if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account and replace an existing
device with your Charge HR.
NOTE: Only one Fitbit tracker can be paired to an account.
4. Enter or confirm your personal information and click Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance data. By default
this personal information is visible only to your friends, but you can adjust your privacy settings
from your Fitbit.com account to control what information is shared with others.
5. Choose Charge HR and follow the onscreen instructions to power on your Charge HR.
6. Insert the wireless sync dongle into your computer and click Next.
7. Fitbit Connect will search for your Charge HR. Once found, a four-digit number will appear on
your Charge HR display. Enter this number where prompted and click Next.
8. You’re all set. Follow the onscreen instructions to put on the wristband and view an introduction.
Wireless sync to a computer
Wireless syncing to Fitbit.com is automatic, as long as:
Your computer is powered on, awake, and connected to the internet
The wireless sync dongle is plugged in
Fitbit Connect is installed and running
When your Charge HR is within 15-20 feet of your computer, it will sync every 15 minutes.
You can manually sync your Charge HR by clicking on the Fitbit Connect icon that is located near the
time and date on your computer. Select Sync Now to start the manual sync.

4
Setting up Charge HR Using a Mobile Device
Mobile device requirements
You can set up and sync your Charge HR using select mobile devices that support Bluetooth 4.0
technology. To see if your mobile device is compatible with your Charge HR, visit
http://www.fitbit.com/devices.
NOTE: If your mobile device is not compatible to sync via Bluetooth 4.0, you can still use the Fitbit app
to view your data and track your progress, you’ll just need to set up and sync using a Mac or PC.
Installing the Fitbit app
You can find the Fitbit app on the iOS App store or Google Play store by searching for “Fitbit.” If you
already have the Fitbit app installed, check for available updates to make sure you have the latest version.
iOS pairing
Unlike most Bluetooth accessories, like headsets, your Charge HR must be paired directly through the
Fitbit app, not through the Settings app on your iOS device.
1. Open the Fitbit app.
2. Create an account:
a. Select Join Fitbit if you don’t already have a Fitbit.com account.
NOTE: Click Log In if you’re an existing Fitbit app user. Only one Fitbit tracker can be
paired to an account.
If you’re replacing an existing tracker, at the top of your dashboard tap Charge HR
and then Set Up a New Fitbit Device.
b. Tap Charge HR and then Set up your Charge HR.
c. On the next few screens enter your personal information. This personalizes your Fitbit
experience and improves the accuracy of your calorie burn and distance data. By default
this personal information is visible only to your friends, but you can adjust your privacy
settings on the Fitbit website to control what information is shared with others.
d. Enter your name and the email address and password that you want to use for your Fitbit
account.

5
3. Follow the onscreen prompts to power on your Charge HR. The app will begin searching for it.
4. Once the Charge HR is found, enter the four digits that appear on its display and click Next.
5. Once the Fitbit app shows the message “Your Charge HR is linked to Fitbit” you can tap Next to
see an introduction to Charge HR.
NOTE: If you experience trouble pairing your Charge HR, you can get support at
http://help.fitbit.com.
iOS syncing
Your Charge HR can sync directly to supported iOS devices via Bluetooth. To see if your iOS device is
compatible with your Charge HR, go to http://www.fitbit.com/devices.
As long as Bluetooth is enabled in the iOS settings, syncing occurs automatically every time you open the
app and when the app is running in the background on your device.
Manual sync
To initiate a manual sync while the app is already open, tap Charge HR at the top of your dashboard and
tap the Sync Now icon.
Real-time dashboard
You can use the Fitbit app to see your stats update in real time. Open the Fitbit app. Once your Charge
HR syncs, a message stating that the Charge HR is connected will appear at the top of the screen. Take a
few steps to see your stats update instantly.
All-day sync
The Fitbit app also supports all-day sync. This setting allows your Charge HR to sync with your iOS
device while the Fitbit app is running in the background. All-day sync is on by default.
To turn this setting on or off, tap Charge HR on your dashboard and adjust the All-Day Sync toggle as
needed.

6
Android pairing
Unlike most Bluetooth accessories, your Charge HR must be paired directly through the Fitbit app, and
not through your Android device’s Bluetooth preferences.
1. Open the Fitbit app.
2. Create an account:
a. Select Set up if you don’t already have a Fitbit.com account.
NOTE: Are you an existing Fitbit app user? Only one Fitbit tracker can be paired to an
account.
If you’re replacing an existing tracker, log into your account and tap the Menu
button > Devices > Set up new device.
b. Tap Charge HR and then enter the email address and password for your Fitbit account.
c. Enter your personal details, then tap Save. This information personalizes your Fitbit
experience and improves the accuracy of your calorie burn and distance data. By default
this personal information is only visible to your friends, but you can adjust your privacy
settings on the Fitbit website to control what information is shared with others.
3. Follow the onscreen prompts to power on your Charge HR. The app will begin searching for it.
4. Once the Charge HR is found, enter the four digits that appear on its screen and click Next.
5. Once the Fitbit app shows the message “Your Charge HR is linked to Fitbit” you can tap Next to
see an introduction.
Android syncing
Your Charge HR can sync directly to supported Android devices via Bluetooth. To check if your Android
device is compatible with your Charge HR, see http://www.fitbit.com/devices.
Syncing will occur automatically when you open the Fitbit app if Bluetooth is enabled in both the
Android device settings and the Fitbit app. To turn on Bluetooth in the Fitbit app, tap the Menu button >
Devices > check Use Bluetooth.

7
Tap to open app using Near-Field Communication (NFC)
Your Charge HR is equipped with Near-Field Communication (NFC) technology, allowing it to interact
with Android devices that support this feature.
With the screen on and unlocked, hold your Android device to your Charge HR’s display. You may need
to adjust the location based on where your Android device’s NFC chip is located.
After a moment, the Fitbit app will automatically open. If you haven’t opened the Fitbit app recently,
launching will automatically initiate a sync via Bluetooth.
Manual sync
To initiate a manual sync with your Charge HR and Fitbit.com:
1. Open the Fitbit app.
2. Tap the Menu button.
3. Tap Devices.
NOTE: Make sure Use Bluetooth is checked.
4. Tap Charge HR.
5. Tap the Sync Now icon.
Background sync
The Fitbit app also supports background sync. This setting allows your Charge HR to sync with your
Android device while the Fitbit app is in the background or minimized.
To turn on background sync, tap the menu button > Devices > Charge HR > Background Sync.

8
Tracking with Fitbit Charge HR
Your Charge HR tracks:
Steps taken
Current heart rate
Distance traveled
Floors climbed
Calories burned
Hours slept
Quality of sleep
To scroll through your stats simply press the button on the side of your Charge HR. You’ll see the time
followed by an icon and stat in turn. If you have an alarm set, your display will also show the next alarm
time.
Steps Heart rate Distance Floors Calories
Tracking sleep
Your Charge HR automatically tracks the hours you sleep and your movement during the night to help
you understand your sleep quality.
To view last night’s sleep summary, log into Fitbit.com and view the sleep tile on the dashboard or go to
Log > Sleep.You can also view your sleep summary on your mobile dashboard if you’re using the Fitbit
app for iOS, Android, or Windows phone.
Tracking goals
Your Charge HR is designed to track your progress towards a main goal that you define on your
Fitbit.com dashboard. The goal can be set for steps taken, distance traveled, calories burned, or floors
climbed. A progress bar below your goal keeps you motivated throughout the day. When you reach your
goal your Charge HR will vibrate and flash to celebrate.
To choose the specific goal you want to track:
1. Log in to your Fitbit.com dashboard.

9
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Click Devices.
5. Under Main Goal, choose the goal you would like to track on your Charge HR.
6. Sync your Charge HR to send the new goal to your tracker.
Once you’ve chosen which goal you want to track, you can set a specific value for that goal on the
Fitbit.com dashboard page or using the Fitbit app for mobile. For example, instead of the default 10,000
steps per day, you may want your goal to be 15,000 per day. To change your goal value using your
dashboard:
1. Log into your Fitbit.com dashboard.
2. Find the tile that corresponds to your goal.
3. Click the gear icon in the lower left corner of the tile.
4. Change your Daily Goal value.
Tracking heart rate
Press the button on your Charge HR to scroll to the heart rate screen. By default, the appearance of the
heart changes depending on your heart rate zone:
Below Zone Zone 1 Zone 2 Zone 3
Heart rate zones are calculated using the maximum recommended heart rate for your age. If you’re below
Zone 1, your resting heart rate is between 30 to 60 BPM, or 0 to 49% of your maximum. Zone 1
represents fat burn, when your heart rate is at 50 to 69% of maximum. Zone 2 is cardio, where your heart
rate is at 70 to 84% of maximum. Lastly, Zone 3 is performance, meaning your heart rate is at 85 to 100%
of maximum.
Instead of using these default zones, you have the option of configuring a custom heart rate zone. Simply
log in to your dashboard and click the gear icon on the upper right. In the Body Info section on the
Settings page you can select the minimum and maximum heart rate for your custom zone.
Tracking activities
This will change to “Tracking exercise” and be updated with the exercise-mode details.
Exercise: Ability to configure stats displayed during an exercise (what and sequence)
Exercise: Ability to set exercise type on mobile and then start/pause and see stats on graviton. Also auto
labels the exercise type when written to the server.

10
Your Charge HR automatically tracks your steps taken, current heart rate, distance traveled, floors
climbed, and calories burned throughout the day. Using the activity mode feature you can choose to track
a specific activity in greater detail. Activity mode works similar to the trip mode on a car’s odometer. For
example, if you put your tracker in activity mode and go for a run, once you stop activity mode at the end
of the run and sync your data, you’ll see an entry on your activity log. The entry provides a summary of
the activity's stats as well as a minute-by-minute graph.
To put your Charge HR in activity mode, press and hold the button until a stopwatch icon appears. When
you finish the activity, press and hold the button again to turn off activity mode.

11
Wearing your Fitbit Charge HR
Your Charge HR is designed to be most accurate when worn on your wrist.
Wearing on your dominant vs. non-dominant wrist
To get the most accurate reading from your Charge HR, you can configure whether you are wearing the
wristband on your dominant or non-dominant wrist.
NOTE: Your dominant wrist is that which you use for most day-to-day activities, e.g., writing, washing
dishes, or throwing a ball.
To configure this setting:
1. Log in to Fitbit.com.
2. Click the gear icon in the top-right corner of the dashboard.
3. Click Settings.
4. Click Devices on the left sidebar.
5. Under Dominant Hand choose the correct setting.
NOTE: Changes to this setting will not appear until you sync your Charge HR.
Using your Charge HR in wet conditions
This is what we say for Flex; true for Charge HR?
Your Charge HR can be worn while you are in the shower or working out. It is sweat-proof, rain-proof,
water resistant, and can be submerged in water up to xmeters.

12
Silent Alarms
Your Charge HR gently vibrates to wake or alert you with its silent alarm feature. You can set alarms
using your computer or a compatible mobile device.
Silent alarms can be configured to recur every day or on particular days of the week.
You can set up to eight alarms on your Charge HR.
Setting silent alarms from a computer
You can set silent alarms from your computer by using the Fitbit.com dashboard.
1. Log in to your Fitbit.com dashboard.
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Click Silent Alarms.
5. Click the Add Alarm button.
6. Enter the time you want the alarm to alert you.
7. Choose how often you want the alarm to occur:
a. Once – Your alarm will alert you at the specified time and not repeat.
b. Repeats – Choose which days you want this alarm to repeat every week.
8. Click Save.
Your new alarm will be saved to your Charge HR the next time you sync your tracker. If you want to sync
the alarm immediately, open Fitbit Connect and select Sync Now.
Setting silent alarms from an iOS device
To set silent alarms using the Fitbit app for iOS, Bluetooth must be enabled in your iOS Settings app.
Your iOS device also must support wireless sync. To see if your device is supported, go to
http://www.fitbit.com/devices.
1. Open the Fitbit app.
2. Tap Account.
3. Tap Silent Alarms.
4. Tap Add a new alarm.
5. Set the time by adjusting the click-wheel.
6. If you prefer, tap the days of the week you want this alarm to repeat.
7. Tap Save.

13
Your iOS device will now sync the alarm to your Charge HR.
Make sure your Charge HR is nearby in order to sync your alarm. To manually sync the alarm, tap
Charge HR at the top of your dashboard and then tap the Sync Now icon.
Setting silent alarms from an Android device
To set silent alarms using the Fitbit app for Android, Bluetooth must be enabled in your Android device
settings, as well as the Fitbit app Devices screen.
Your mobile device also must support wireless sync. To check if your device is supported, see
http://www.fitbit.com/devices.
1. Open the Fitbit app.
2. Tap the menu button.
3. Tap Devices.
4. Choose Charge HR.
5. Tap Silent Alarm.
6. Tap Add a new alarm.
7. Tap Next.
8. Tap Add a new alarm.
9. Tap the time to enter a time.
10. If you prefer, tap the Repeats checkbox and tap the days of the week you want this alarm to
repeat.
11. Tap Done.
12. Tap the Sync tracker to save alarms button.
NOTE: Make sure your Charge HR is nearby in order to sync your alarm. To manually sync the alarm,
tap the Menu button > Device Settings > choose Charge HR > tap the Sync Now icon.
Dismissing silent alarms
Your Charge HR will vibrate when your silent alarm goes off and the screen will flash. This notification
will repeat several times until dismissed. You can dismiss the alarm by pressing the button on the side of
the Charge HR. If you do not dismiss the alarm, it will repeat after nine minutes.

14
Call Notifications
This is the text for Force. Do they still work this way?
With iPhone 4S and higher iOS devices using iOS 7 [and Android?], you can choose to receive incoming
smart call notifications right on your Charge HR when your phone is within about 15 to 30 feet (5 to 10
meters).
When you receive a phone call, your Charge HR vibrates once and the incoming number or name (if the
contact is in your address book) scrolls across the display. The notification scrolls for 10 seconds or until
the call is answered. You can dismiss the notification at any time by pressing the button on your Charge
HR.
To turn notifications on or off:
1. Open the Fitbit app on your iOS device.
2. Click Charge HR at the top of your dashboard.
3. Toggle Call Notifications on or off.
4. The first time you turn on Call Notifications, you’ll receive a Bluetooth pairing request. Tap Set
Up.

15
Battery Life and Power
Battery life
Your Charge HR contains a rechargeable lithium-polymer battery.
With normal use, your fully charged Charge HR should last about 5 to 10 days before needing a charge.
You can check the level of your battery by logging into Fitbit.com and clicking the gear icon on the top-
right corner of the page.
When you press the button on your Charge HR to cycle through your stats, the first screen will show a
battery if there is approximately one day or less of battery life remaining. Will the Charge HR show
battery as an extra screen?
Charging your Charge HR
To charge your Charge HR, plug the charging cable into the USB port on your computer and plug the
other end into the port on the back of the Charge HR.
Replace image with a Charge HR (different clasp)
Charging completely takes an average of one and a half to two hours (still true?).

16
Memory
When you sync your Charge HR, your activity data is uploaded to your Fitbit.com dashboard. Your
Charge HR holds detailed minute-by-minute information for the most recent 7 days, and up to 30 days of
daily activity summaries.
Your recorded data consists of steps taken, distance traveled, calories burned, floors climbed, heart rate,
and sleep tracked.
Sync your Charge HR regularly to have the most detailed data available to view on your Fitbit.com
dashboard.
NOTE: Your Charge HR starts tracking your goal for the next day at 12:00AM for the time zone selected
in your personal settings on your Fitbit.com account. You can adjust your time zone at
http://www.fitbit.com/user/profile/edit.
Though your stats reset to zero at midnight this does not delete the previous day’s data; that data
will be uploaded to your Fitbit.com dashboard the next time you sync your Charge HR.