Fitbit Zip Charge 3 User manual

User Manual
Version 3.9

Table of Contents
Get started 6
What's in the box 6
Charge your tracker 7
Set up with your phone 8
See your data in the Fitbit app 9
Wear Charge 3 10
Placement for all-day wear vs. exercise 10
Handedness 11
Wear and care tips 12
Change the band 13
Remove a band 13
Attach a new band 14
Basics 15
Navigate Charge 3 15
Basic navigation 15
Quick settings 17
Adjust settings 18
Check battery level 19
Change the clock face 20
Notifications from your phone 21
Set up notifications 21
See incoming notifications 21
Manage notifications 22
Turn off notifications 22
Answer or reject phone calls 23
Respond to messages (Android phones) 24
Timekeeping 25
Set an alarm 25
2

Use the timer or stopwatch 25
Activity and Wellness 26
See your stats 26
Track a daily activity goal 26
Choose a goal 27
Track your hourly activity 27
Track your sleep 27
Set a sleep goal 28
Learn about your sleep habits 28
See your heart rate 28
Practice guided breathing 29
Exercise and Heart Health 30
Track your exercise automatically 30
Track and analyze exercise with the Exercise app 30
GPSrequirements 30
Customize your exercise settings and shortcuts 32
Check your workout summary 32
Check your heart rate 32
Default heart-rate zones 33
Custom heart-rate zones 34
Share your activity 34
Contactless Payments 35
Use credit and debit cards 35
Set up contactless payments 35
Make purchases 36
Change your default card 38
Pay for transit 38
Weather 39
Agenda 41
Update, Restart, and Erase 42
Restart Charge 3 42
3

Erase Charge 3 42
Update Charge 3 43
Troubleshooting 44
Heart-rate signal missing 44
GPS signal missing 44
Other issues 45
General Info and Specifications 46
Sensors andComponents 46
Materials 46
Wireless technology 46
Haptic feedback 46
Battery 47
Memory 47
Display 47
Band size 47
Environmental conditions 48
Learn more 48
Return policy and warranty 48
Regulatory and Safety Notices 49
USA:Federal Communications Commission(FCC) statement 49
Canada:Industry Canada (IC)statement 50
European Union (EU) 51
Customs Union 52
Argentina 52
Australia and New Zealand 53
Belarus 53
China 54
India 55
Indonesia 55
Israel 55
Japan 56
Mexico 56
Morocco 56
4

Nigeria 57
Oman 57
Pakistan 57
Philippines 58
Serbia 58
South Korea 58
Taiwan 59
United Arab Emirates 61
Vietnam 61
Zambia 62
Safety Statement 62
5

Get started
Get a deeper understanding of your body, your health, and your progress with Fitbit
Charge 3.
Take a moment to review our complete safety information at fitbit.com/safety.
Charge 3 is not intended to provide medical or scientific data.
What's in the box
Your Charge 3 box includes:
Tracker with small band
(color and material vary) Charging cable
Additional large band
(color and material
vary)
The detachable bands on Charge 3 come in a variety of colors and materials, sold
separately.
6

Charge your tracker
A fully-charged Charge 3 has a battery life of 7 days. Battery life and charge cycles
vary with use and other factors; actual results will vary.
To charge Charge 3:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 3.
The pins on the charging clip must lock securely with the gold contacts on the
back of the tracker. Charge 3 vibrates, and a battery icon appears on the
screen.
Charging fully takes about 1-2 hours. While the tracker charges, you can press the
buttons to check the battery level. A fully-charged tracker shows a solid battery
icon with a smile.
7

Set up with your phone
Set up Charge 3 with the Fitbit app for iPhones and iPads or Android phones. The
Fitbit app is compatible with most popular phones. See fitbit.com/devices to check
if your phone is compatible.
To get started:
1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 3 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see the related help article.
8

See your data in the Fitbit app
Open the Fitbit app on your phone to see your health metrics, activity and sleep
data, choose a workout or mindfulness session, and more.
9

Wear Charge 3
WearCharge 3 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 3 a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.
For optimized heart-rate tracking while exercising:
10

lDuring a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
lWear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Handedness
For greater accuracy, you must specify whether you wear Charge 3 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 3
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Charge 3 tile
Wrist Dominant.
11

Wear and care tips
lClean your band and wrist regularly with a soap-free cleanser.
lIf your tracker gets wet, remove and dry it completely after your activity.
lTake your tracker off from time to time.
For more information, visit the Fitbit Wear & Care page.
12

Change the band
Charge 3 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page47.
Fitbit Charge 3 bands are compatible with Fitbit Charge 4.
Remove a band
1. Turn over Charge 3 and find the band latches.
2. To release the latch, press down on the flat button on the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
13

Attach a new band
To attach a new band, press it into the end of the tracker until you feel it snap into
place.
If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it's attached to the tracker.
14

Basics
Learn how to navigate, check the battery level, and care for your tracker.
Navigate Charge 3
Charge 3 has an OLED touchscreen display and 1 button.
Navigate Charge 3 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.
Basic navigation
The home screen is the clock.
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to see the apps on your tracker.
lPress the buttons to go back to a previous screen or return to the clock face.
15

16

Quick settings
Press and hold the buttons and swipe left on Charge 3 for a faster way to access
certain settings. Tap a setting to turn it on or off. When you turn off the setting, the
icon appears dim with a line through it.
On the quick settings screen:
17

DND (Do not disturb) When the do not disturb setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lThe do not disturb icon illuminates in quick
settings.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Sleep Mode
When the sleep mode setting is on:
lNotifications and reminders are muted.
lThe screen's brightness is set to dim.
lThe screen stays dark when you turn your wrist.
Sleep mode turns off automatically when you set a
schedule. For more information, see "Adjust settings"
below.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Screen Wake When the screen wake setting is on, turn your wrist
toward you to turn on the screen.
Adjust settings
Manage basic settings in the Settings app :
18

Brightness Change the screen's brightness.
Do Not
Disturb
Turn off all notifications or choose to automatically turn on do not
disturb while using the Exercise app .
Heart Rate Turn heart-rate tracking on or off.
Screen
Timeout
Choose how long the screen stays on after you stop interacting with
your tracker.
Sleep Mode Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.
To set a schedule:
1. Open the Settings app and tap Sleep Mode.
2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode schedule. Sleep
mode automatically turns off at the time you schedule, even if
you manually turned it on.
Vibrations Adjust your tracker's vibration strength.
Check battery level
From the clock face, swipe up. The battery level is at the top of the screen.
19

Change the clock face
The Fitbit Gallery offers a variety of clock faces to personalize your tracker.
1. From the Today tab in the Fitbit app, tap your profile picture Charge 3
tile.
2. Tap Gallery Clocks tab.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Install to add the clock face to Charge 3.
20