Fitbit Zip Charge User manual

Product(Manual!
Version(1.0!

Table of Contents
Getting Started .........................................................................................................................................1!
Welcome .................................................................................................................. 1!
What’s included........................................................................................................ 1!
How to put on your Charge ...................................................................................... 1!
Setting up Fitbit Charge Using a Computer ................................................................................3!
Mac & PC requirements ............................................................................................ 3!
Installing Fitbit Connect on a computer .................................................................... 3!
Mac installation..................................................................................................... 3!
PC installation ....................................................................................................... 3!
Pairing to a computer............................................................................................... 4!
Wireless sync to a computer ..................................................................................... 4!
Setting up Fitbit Charge Using a Mobile Device........................................................................6!
Mobile device requirements...................................................................................... 6!
Installing the Fitbit app ............................................................................................ 6!
iOS pairing ............................................................................................................... 6!
iOS syncing .............................................................................................................. 7!
Manual sync .......................................................................................................... 7!
Real-time dashboard............................................................................................. 7!
All-day sync.......................................................................................................... 8!
Android pairing ........................................................................................................ 8!
Android syncing ....................................................................................................... 9!
Tap to open app using Near-Field Communication (NFC) .................................... 10!
Manual sync ........................................................................................................ 10!

Background sync................................................................................................. 10!
Tracking with Fitbit Charge ............................................................................................................ 11!
Tracking sleep with Charge .................................................................................... 11!
Tracking sleep on your mobile device.................................................................. 12!
Tracking goals with Charge .................................................................................... 12!
Tracking activities with Charge............................................................................... 13!
Wearing your Fitbit Charge.............................................................................................................. 14!
Wearing on your dominant vs. non-dominant wrist ................................................ 14!
Using your Charge in wet conditions ...................................................................... 14!
Silent Alarms.......................................................................................................................................... 15!
Setting silent alarms from a computer .................................................................... 15!
Setting silent alarms from an iOS device ................................................................. 15!
Setting silent alarms from an Android device.......................................................... 16!
Dismissing silent alarms......................................................................................... 16!
Caller ID.................................................................................................................................................... 17!
Battery Life and Power....................................................................................................................... 18!
Battery life.............................................................................................................. 18!
Charging your Charge ............................................................................................ 18!
Memory.................................................................................................................. 19!
Your Fitbit.com Dashboard.............................................................................................................. 20!
Browser requirements ............................................................................................ 20!
Using your dashboard ............................................................................................ 20!
Logging food, activities, and sleep ...................................................................... 20!
Device info.......................................................................................................... 21!
Managing your Charge from Fitbit.com ............................................................... 21!

Updating Fitbit Charge ...................................................................................................................... 22!
Updating Charge on a computer............................................................................. 22!
Updating Charge on an iOS device.......................................................................... 22!
Updating Charge on an Android device................................................................... 23!
Fitbit Charge General Info & Specifications ............................................................................. 24!
Sensors and motors................................................................................................ 24!
Size........................................................................................................................ 24!
Environmental conditions ....................................................................................... 24!
Help ....................................................................................................................... 25!
Return policy and warranty..................................................................................... 25!
Regulatory & Safety Notices............................................................................................................ 26!
USA and Canada..................................................................................................... 26!
European Union...................................................................................................... 27!
Australia and New Zealand ..................................................................................... 27!
Singapore............................................................................................................... 27!
Israel........................................................................... Error! Bookmark not defined.!
Korea .......................................................................... Error! Bookmark not defined.!
Mexico ........................................................................ Error! Bookmark not defined.!
Russia .................................................................................................................... 28!
South Africa ................................................................ Error! Bookmark not defined.!
Taiwan ........................................................................ Error! Bookmark not defined.!
United Arab Emirates................................................... Error! Bookmark not defined.!
China .......................................................................... Error! Bookmark not defined.!
Disposal and Recycling Information........................................................................ 29!
Important Safety Instructions ................................................................................. 30!

Cautions ............................................................................................................. 30!
Care and Wearing Tips ........................................................................................ 30!
Built-In Battery Precautions ................................................................................. 31!

1
Getting Started
Welcome
Welcome to Fitbit Charge, the high-performance wristband tracker that helps you meet
your fitness goals.
What’s included
Your Fitbit Charge Wireless Activity + Sleep Wristband box includes:
Charge wristband
Charging cable
Wireless sync
dongle
How to put on your Charge
1. Put on the wristband so the screen is closest to the outside of your wrist and
facing you.
2. Align both ends of the wristband so they are directly overlapping each other
with the clasp over the two holes that best fit your wrist.
FPO (adding illustration)
3. Squeeze both the clasp and the wristband between your thumb and forefinger
until you hear a soft click.

2
You’ll know your Charge wristband is securely fastened if both pegs on the clasp are
fully inserted.
NOTE: If you’re having trouble, try securing the wristband off your wrist to get a feel
for how it securely clasps and then try again on your wrist.

3
Setting up Fitbit Charge Using a
Computer
Mac & PC requirements
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect on a computer
Fitbit Connect is the software application that connects your Charge wristband to your
Fitbit.com dashboard and services. It’s free to download at Fitbit.com.
Mac installation
1. Go to http://www.fitbit.com/setup.
2. Verify that Mac is highlighted and click the Download Here button below
Charge.
3. Double-click the .dmg file in your Downloads folder.
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect” using
the Spotlight search feature.
4. Run the Fitbit Connect installation package by double-clicking
Install Fitbit Connect.pkg.
5. Follow the onscreen instructions to complete setup.
PC installation
1. Go to http://www.fitbit.com/setup.
2. Verify that PC is highlighted and click the Download Here button below Charge.
3. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.
4. Choose your language and follow the onscreen instructions.

4
Pairing to a computer
Once Fitbit Connect is installed on your computer, you can pair your Charge to your
account. This will allow you to sync your data and manage device settings.
Onscreen setup instructions guide you through the pairing process. Use the following
steps if the setup guide doesn’t appear.
1. Mac users: On the Menu Bar of your Mac, click the Fitbit Connect icon and
choose Open Main Menu.
PC users: In the Windows System Tray, right-click the Fitbit Connect icon and
choose Open Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit to set up your device if you don’t already have a
Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account and
replace an existing device with your Charge.
NOTE: Only one Fitbit tracker can be paired to an account.
4. Enter or confirm your personal information and click Next. This information
personalizes your Fitbit experience and improves the accuracy of your calorie
burn and distance data. By default this personal information is visible only to
your friends, but you can adjust your privacy settings from your Fitbit.com
account to control what information is shared with others.
5. Choose Charge and follow the onscreen instructions to power on your Charge.
6. Insert the wireless sync dongle into your computer and click Next.
7. Fitbit Connect will search for your Charge. Once found, a four-digit number will
appear on your Charge display. Enter this number where prompted and click
Next.
8. You’re all set. Follow the onscreen instructions to put on the wristband and view
an introduction.
Wireless sync to a computer
Wireless syncing to Fitbit.com is automatic, as long as:
•Your computer is powered on, awake, and connected to the internet
•The wireless sync dongle is plugged in
•Fitbit Connect is installed and running
When your Charge is within 15-20 feet of your computer, it will sync every 15 minutes.

5
You can manually sync your Charge by clicking on the Fitbit Connect icon that is
located near the time and date on your computer. Select Sync Now to start the manual
sync.

6
Setting up Fitbit Charge Using a Mobile
Device
Mobile device requirements
You can set up and sync your Charge using select mobile devices that support
Bluetooth 4.0 technology. To see if your mobile device is compatible with your Charge,
visit http://www.fitbit.com/devices.
NOTE: If your mobile device is not compatible to sync via Bluetooth 4.0, you can still
use the Fitbit app to view your data and track your progress, you’ll just need to
set up and sync using a Mac or PC.
Installing the Fitbit app
You can find the Fitbit app on the iOS App store or Google Play store by searching for
“Fitbit.” If you already have the Fitbit app installed, check for available updates to make
sure you have the latest version.
iOS pairing
Unlike most Bluetooth accessories, like headsets, your Charge must be paired directly
through the Fitbit app, not through the Settings app on your iOS device.
1. Open the Fitbit app.
2. Create an account:
a. Select Join Fitbit if you don’t already have a Fitbit.com account.
NOTE: Click Log In if you’re an existing Fitbit app user. Only one Fitbit
tracker can be paired to an account.
If you’re replacing an existing tracker, at the top of your dashboard
tap Charge and then Set Up a New Fitbit Device.
(TBD –may be possible to pair two trackers at once)
b. Tap Charge and then Set up your Charge.
c. On the next few screens enter your personal information. This
personalizes your Fitbit experience and improves the accuracy of your

7
calorie burn and distance data. By default this personal information is
visible only to your friends, but you can adjust your privacy settings on
the Fitbit website to control what information is shared with others.
d. Enter your name and the email address and password that you want to
use for your Fitbit account.
3. Follow the onscreen prompts to power on your Charge. The app will begin
searching for it.
4. Once the Charge is found, enter the four digits that appear on its display and
click Next.
5. Once the Fitbit app shows the message “Your Charge is linked to Fitbit” you can
tap Next to see an introduction to Charge.
NOTE: If you experience trouble pairing your Charge, you can get support at
http://help.fitbit.com.
iOS syncing
Your Charge can sync directly to supported iOS devices via Bluetooth. To see if your
iOS device is compatible with your Charge, go to http://www.fitbit.com/devices.
As long as Bluetooth is enabled in the iOS settings, syncing occurs automatically every
time you open the app and when the app is running in the background on your device.
Manual sync
To initiate a manual sync while the app is already open, tap Charge at the top of your
dashboard and tap the Sync Now icon.
Real-time dashboard
You can use the Fitbit app to see your stats update in real time. Open the Fitbit app.
Once your Charge syncs, a message stating that the Charge is connected will appear at
the top of the screen. Take a few steps to see your stats update instantly.

8
All-day sync
The Fitbit app also supports all-day sync. This setting allows your Charge to sync with
your iOS device while the Fitbit app is running in the background. All-day sync is on by
default.
To turn this setting on or off, tap Charge on your dashboard and adjust the All-Day
Sync toggle as needed.
Android pairing
Unlike most Bluetooth accessories, your Charge must be paired directly through the
Fitbit app, and not through your Android device’s Bluetooth preferences.
1. Open the Fitbit app.
2. Create an account:
a. Select Set up if you don’t already have a Fitbit.com account.
NOTE: Are you an existing Fitbit app user? Only one Fitbit tracker can be
paired to an account.
If you’re replacing an existing tracker, log into your account and tap
the Menu button > Devices > Set up new device.
(TBD –may be possible to pair two trackers at once)
b. Tap Charge and then enter the email address and password for your
Fitbit account.
c. Enter your personal details, then tap Save. This information personalizes
your Fitbit experience and improves the accuracy of your calorie burn and
distance data. By default this personal information is only visible to your
friends, but you can adjust your privacy settings on the Fitbit website to
control what information is shared with others.
3. Follow the onscreen prompts to power on your Charge. The app will begin
searching for it.
4. Once the Charge is found, enter the four digits that appear on its screen and
click Next.
5. Once the Fitbit app shows the message “Your Charge is linked to Fitbit” you can
tap Next to see an introduction.

9
Android syncing
Your Charge can sync directly to supported Android devices via Bluetooth. To check if
your Android device is compatible with your Charge, see
http://www.fitbit.com/devices.
Syncing will occur automatically when you open the Fitbit app if Bluetooth is enabled in
both the Android device settings and the Fitbit app. To turn on Bluetooth in the Fitbit
app, tap the Menu button > Devices > check Use Bluetooth.

10
Tap to open app using Near-Field Communication (NFC)
Your Charge is equipped with Near-Field Communication (NFC) technology, allowing it
to interact with Android devices that support this feature.
With the screen on and unlocked, hold your Android device to your Charge’s display.
You may need to adjust the location based on where your Android device’s NFC chip is
located.
After a moment, the Fitbit app will automatically open. If you haven’t opened the Fitbit
app recently, launching will automatically sync via Bluetooth.
Manual sync
To initiate a manual sync with your Charge and Fitbit.com:
1. Open the Fitbit app.
2. Tap the Menu button.
3. Tap Devices.
NOTE: Make sure Use Bluetooth is checked.
4. Tap Charge.
5. Tap the Sync Now icon.
Background sync
The Fitbit app also supports background sync. This setting allows your Charge to sync
with your Android device while the Fitbit app is in the background or minimized.
To turn on background sync, tap the menu button > Devices > Charge > Background
Sync.

11
Tracking with Fitbit Charge
Your Charge tracks:
•Steps taken
•Distance traveled
•Floors climbed
•Calories burned
•Hours slept
•Quality of sleep
To scroll through your stats simply press the button on the side of your Charge. You’ll
see the time followed by an icon and stat in turn. If you have an alarm set, your
display will also show the next alarm time.
Time Steps Taken Distance Traveled
Floors Climbed Calories Burned
Tracking sleep with Charge
TBD – this section will change if autosleep is available at launch. To be determined in
July.
Your Charge can track the hours you sleep and your movement during sleep to help
you understand your sleep quality.
To enter sleep mode, press and hold the button on the side of your Charge. You’ll feel
a vibration and a stopwatch icon will appear, indicating that sleep mode has begun.

12
When you wake up, exit sleep mode by pressing and holding the button until it
vibrates. Log into Fitbit.com and go to Log > Sleep or the sleep dashboard tile to view
last night’s sleep summary. You can also view the information on your mobile device.
If you forget to put your Charge into sleep mode, you can always enter your sleep time
at http://www.fitbit.com/sleep.
Tracking sleep on your mobile device
You can track your sleep using the Fitbit app on your mobile device.
To track sleep on your iOS device:
1. Open the Fitbit app.
2. Scroll down your dashboard and tap the sleep tile.
3. Tap the + button in the top-right corner.
4. Tap Begin Sleep Now.
To track sleep on your Android device:
1. Open the Fitbit app.
2. Tap the menu in the top-left corner of the app.
3. Tap Sleep.
4. Tap the + button in the top-right corner.
5. Tap Begin Sleep Now.
If you forget to track your sleep you can manually log it the next morning by following
the steps above for tracking sleep on an iOS or Android device but choosing Add Sleep
Log instead of Begin Sleep Now.
If you close the Fitbit app by pressing the home button, your sleep will continue to be
tracked. When you awaken, just open the Fitbit app again and tap I'm Awake, then tap
View Summary to see a summary of your sleep.
Tracking goals with Charge
Your Charge is designed to track your progress towards a main goal that you define on
your Fitbit.com dashboard. The goal can be set for steps taken, distance traveled,
calories burned, or floors climbed.A progress bar below your goal keeps you
motivated throughout the day. When you reach your goal your Charge will vibrate and
flash to celebrate.
To choose the specific goal you want to track:

13
1. Log in to your Fitbit.com dashboard.
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Click Devices.
5. Under Main Goal, choose the goal you would like to track on your Charge.
6. Sync your Charge to send the new goal to your tracker.
Once you’ve chosen which goal you want to track, you can set a specific value for that
goal on the Fitbit.com dashboard page or using the Fitbit app for mobile. For example,
instead of the default 10,000 steps per day, you may want your goal to be 15,000 per
day. To change your goal value using your dashboard:
1. Log into your Fitbit.com dashboard.
2. Find the tile that corresponds to your goal.
3. Click the gear icon in the lower left corner of the tile.
4. Change your Daily Goal value.
Tracking activities with Charge
Your Charge automatically tracks your steps taken, distance traveled, floors climbed,
and calories burned throughout the day. Using the activity mode feature you can
choose to track a specific activity in greater detail. Activity mode works similar to the
trip mode on a car’s odometer. For example, if you put your tracker in activity mode
and go for a run, once you stop activity mode at the end of the run and sync your data,
you’ll see an entry on your activity log. The entry provides a summary of the activity's
stats as well as a minute-by-minute graph.
To put your Charge in activity mode, press and hold the button until a stopwatch icon
appears. When you finish the activity, press and hold the button again to turn off
activity mode.

14
Wearing your Fitbit Charge
Your Charge is designed to be most accurate when worn on your wrist.
Wearing on your dominant vs. non-dominant wrist
To get the most accurate reading from your Charge, you can configure whether you are
wearing the wristband on your dominant or non-dominant wrist.
NOTE: Your dominant wrist is that which you use for most day-to-day activities, e.g.,
writing, washing dishes, or throwing a ball.
To configure this setting:
1. Log in to Fitbit.com.
2. Click the gear icon in the top-right corner of the dashboard.
3. Click Settings.
4. Click Devices on the left sidebar.
5. Under Dominant Hand choose the correct setting.
NOTE: Changes to this setting will not appear until you sync your Charge.
Using your Charge in wet conditions
Your Charge is water resistant. It should not be used while swimming but is splash,
rain, and sweat-proof.

15
Silent Alarms
Your Charge gently vibrates to wake or alert you with its silent alarm feature. You can
set alarms using your computer or a compatible mobile device.
Silent alarms can be configured to recur every day or on particular days of the week.
You can set up to eight alarms on your Charge.
NOTE: Setting multiple alarms may diminish the battery life of your Charge.
Setting silent alarms from a computer
You can set silent alarms from your computer by using the Fitbit.com dashboard.
1. Log in to your Fitbit.com dashboard.
2. Click the gear icon in the top-right corner of the page.
3. Click Settings.
4. Click Silent Alarms.
5. Click the Add Alarm button.
6. Enter the time you want the alarm to alert you.
7. Choose how often you want the alarm to occur:
a. Once – Your alarm will alert you at the specified time and not repeat.
b. Repeats – Choose which days you want this alarm to repeat every week.
8. Click Save.
Your new alarm will be saved to your Charge the next time you sync your tracker. If
you want to sync the alarm immediately, open Fitbit Connect and select Sync Now.
Setting silent alarms from an iOS device
To set silent alarms using the Fitbit app for iOS, Bluetooth must be enabled in your iOS
Settings app.
Your iOS device also must support wireless sync. To see if your device is supported, go
to http://www.fitbit.com/devices.
1. Open the Fitbit app.
2. Tap Account.
3. Tap Silent Alarms.
4. Tap Add a new alarm.