Fitbit Zip Ionic User manual

User Manual
Version 3.9

Table of Contents
Get started 7
What's in the box 7
Set up Ionic 8
Charge your watch 8
Set up with your phone or tablet 9
Set up with your Windows 10 PC 10
Connect to Wi-Fi 11
See your data in the Fitbit app 11
Wear Ionic 11
Placement for all-day wear vs exercise 11
Handedness 13
Change the wristband 13
Remove a wristband 13
Attach a wristband 14
Basics 15
Navigate Ionic 15
Basic navigation 15
Button Shortcuts 17
Adjust settings 19
Check battery level 20
Set up device lock 20
Turn off the screen 21
Care for Ionic 21
Use Ionic without your phone 21
Apps and Clock Faces 23
Open apps 23
Organize apps 23
Remove apps 23
Update apps 24
Download additional apps 24
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Change the clock face 24
Notifications 26
Set up notifications 26
See incoming notifications 26
Manage notifications 27
Turn off notifications 28
Answer or reject phone calls 28
Respond to messages 29
Timekeeping 30
Set an alarm 30
Dismiss or snooze an alarm 30
Time events with the stopwatch 31
Set a timer 31
Activity and Sleep 32
See your stats 32
Track a daily activity goal 34
Choose a goal 34
See goal progress 34
Track your hourly activity 34
Track your sleep 35
Set a sleep goal 35
Set a bedtime reminder 35
Learn about your sleep habits 36
See your heart rate 36
Adjust your heart-rate setting 36
Practice guided breathing 36
Fitness and Exercise 38
Track your exercise automatically 38
Track and analyze exercise with the Exercise app 38
Track an exercise 38
Customize your exercise settings and shortcuts 39
Check your workout summary 41
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Check your heart rate 41
Default heart-rate zones 41
Custom heart-rate zones 43
Work out with Fitbit Coach 43
Share your activity 44
Track your cardio fitness score 44
Music and Podcasts 45
Connect Bluetooth headphones or speakers 45
Listen to personal music and podcasts 46
Add music and podcasts with your Windows 10 PC 46
Add music and podcasts with your Mac 48
Control music with Ionic 50
Choose the music source 50
Control music 51
Use Pandora on Ionic (United States only) 51
Use Deezer on Ionic 53
Fitbit Pay 55
Use credit and debit cards 55
Add credit and debit cards 55
Make purchases 56
Change your default card 58
Weather 59
Check the weather 59
Add or remove a city 59
Update, Restart, and Erase 60
Restart Ionic 60
Erase Ionic 60
Update Ionic 60
Troubleshooting 62
Heart-rate signal missing 62
GPS signal missing 62
Can't connect to Wi-Fi 63
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Other issues 64
General Info and Specifications 65
Sensors 65
Materials 65
Wireless technology 65
Haptic feedback 65
Battery 66
Memory 66
Display 66
Wristband size 66
Environmental conditions 66
Learn more 67
Return policy and warranty 67
Regulatory & Safety Notices 68
USA:Federal Communications Commission(FCC) statement 68
Canada:Industry Canada (IC)statement 69
European Union (EU) 70
Safety Statement 71
Frequency Information 71
Customs Union 71
Australia and New Zealand 71
Belarus 72
China 72
India 74
Israel 74
Japan 74
Morocco 74
Nigeria 75
Oman 75
Pakistan 75
Philippines 75
Serbia 76
Singapore 76
South Korea 77
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Taiwan 77
United Arab Emirates 80
Vietnam 80
Zambia 80
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Get started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, built-in GPS, and continuous heart rate
tracking. Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What's in the box
Your Ionic box includes:
Watch with large wristband Charging cable Additional small wristband
The detachable wristbands on Ionic come in a variety of colors and materials, sold
separately.
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Set up Ionic
For the best experience, use the Fitbit app for iPhones and iPads or Android
phones. You can also set up Ionic on Windows 10 devices. If you don’t have a
compatible phone or tablet, use a Bluetooth-enabled Windows 10 PC. Keep in mind
that a phone is required for call, text, calendar, and smartphone app notifications.
To create a Fitbit account, you're prompted to enter your height, weight, and sex
to calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. After you set up your account, your first name, last initial, and photos
are visible to all other Fitbit users. You have the option to share other information,
but most of the information you provide to create an account is private by default.
Charge your watch
A fully-charged Ionic has a battery life of 5 days. Battery life and charge cycles vary
with use and other factors; actual results will vary.
To charge Ionic:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your watch.
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Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Set up with your phone or tablet
The free Fitbit app is compatible with most iPhones and iPads, Android phones,
and Windows 10 devices. If you're unsure if the Fitbit app is compatible with your
device, see fitbit.com/devices.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device.
lApple App Store for iPhones and iPads
lGoogle Play Store for Android phones
lMicrosoft Store for Windows 10 devices
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2. Install the app, and open it.
lIf you already have a Fitbit account, login to your account, and tap the
account icon >Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Ionic to your account.
When you're done with setup, read through the guide to learn more about your
new watch and then explore the Fitbit app.
Set up with your Windows 10 PC
If you don't have a compatible phone, you can set up and sync Ionic with a
Bluetooth-enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
4. Open the app.
lIf you already have a Fitbit account, login to your account, and tap the
account icon >Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
5. Continue to follow the on-screen instructions to connectIonic to your account.
When you're done with setup, read through the guide to learn more about your
new watch and then explore the Fitbit app.
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Connect to Wi-Fi
During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster OS updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require logins, subscriptions, or profiles. If you see fields for a
username or domain when connecting to the Wi-Fi network on a computer, the
network isn't supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information, see help.fitbit.com.
See your data in the Fitbit app
Sync Ionic to transfer your data to the Fitbit app, where you can view your activity
and sleep data, log food and water, participate in challenges, and more. For best
results, keep all-day sync turned on, so that Ionic syncs periodically with the app.
If you turn off all-day sync, we recommend syncing at least once a day. Each time
you open the Fitbit app, Ionic syncs automatically when it's nearby. You can also
use the Sync Now option in the app at any time.
Wear Ionic
PlaceIonic around your wrist. If you need to attach a different size wristband, or if
you purchased an accessory wristband, see the instructions in "Change the
wristband" on page13.
Placement for all-day wear vs exercise
When you're not exercising, wear Ionic a finger's width above your wrist bone.
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For optimized heart-rate tracking while exercising:
lTry wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the watch is lower on your wrist.
lMake sure the watch is in contact with your skin.
lDon't wear your watch too tight; a tight wristband restricts blood flow,
potentially affecting the heart-rate signal. The watch should be slightly tighter
(snug but not constricting)during exercise.
lWith high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
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sensor's ability to provide a heart-rate reading. If your watch doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly.
Handedness
For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
To start, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app.
Change the wristband
Ionic comes with a large wristband attached and an additional small wristband in
the box. The wristband has two separate wristbands(top and bottom) that you can
swap with accessory wristbands, sold separately. For wristband measurements, see
"Wristband size" on page66.
Remove a wristband
To change the wristband, first remove the wristband attached to the watch. Then
follow the steps below to attach a new wristband.
1. Turn over Ionic and find the wristband latches.
2. To release the latch, press down on the flat metal button on the strap.
3. Gently pull the wristband away from the watch to release it.
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4. Repeat on the other side.
If you're having trouble removing the wristband or if it feels stuck, gently move the
wristband back and forth to release it.
Attach a wristband
To attach a wristband, press it into the end of the watch until you feel it snap into
place. The wristband with the clasp attaches to the top of the watch.
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Basics
Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen,
and more.
Navigate Ionic
Ionic has a touch screen with a colored LCDand three buttons:back, top, and
bottom.
Navigate Ionic by tapping the screen, swiping side to side and up and down, or
pressing the buttons. To preserve battery, Ionic's screen turns off when not in use.
To turn it on, double-tap the screen or press any button.
Basic navigation
The home screen is the clock. On the clock:
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to see the apps on your watch.
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Button Shortcuts
Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
see notifications, and open apps. Ionic shows notifications as they come in and also
saves them so you can check later.
Music Controls, Fitbit Pay, and Settings
To access music controls, use Fitbit Pay, turn on or turn off notifications, or change
your screen wake setting, press and hold the back button:
Swipe right to access music controls. For more information, see "Control music with
Ionic" on page50.
On FitbitPay-enabled watches, the middle screen is used to make contactless
payments. For more information, see "Use credit and debit cards" on page55.
Swipe left to access the quick settings screen. On the quick settings screen:
lWhen Screen Wake is set to Auto, you can turn your wrist toward you to turn
the screen on.
lWhen Notifications is set to On, Ionic displays notifications from your phone.
For more information, see "Notifications" on page26.
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Notifications
To see your notifications, press and hold the top button:
Swipe up or down to scroll through your notifications.
App shortcuts
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:
lTop button–opens the app located in the top left of the first app screen. If you
haven't reordered your apps, the Music app opens.
lBottom button–opens the app located in the bottom left of the first app
screen. If you haven't reordered your apps, the Coach app opens.
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Customize Ionic by reordering your apps. For more information, see "Organize
apps" on page23.
Adjust settings
Manage basic settings including brightness, heart-rate tracking, and paired
Bluetooth devices directly on your watch. Open the Settings app and tap a
setting to adjust it.Swipe up to see the full list of settings.
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To turn off notifications so that you don't receive them during exercise and sleep,
tap Notifications and then tap During Exercise or During Sleep to adjust the
setting.
Check battery level
Check your battery level at any time: from the clock face, swipe up. The battery
level icon is in the top left of the screen.
If your battery is low (less than 24 hours remaining), you'll see a red battery
indicator on the clock face. If your battery is critically low (less than 4 hours
remaining), the battery indicator flashes.
Wi-Fi won't work on Ionic when the battery is 25% or less.
Set up device lock
To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
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