Flexwatch FW3471 User manual

FW3471 User’s Manual
M4068-00 1 Seyeon Tech Co., Ltd
FW3471 User’s Manual
(Product Guide)
Version 4.17
Oct. 13, 2012
Class A Digital Device (industrial & commercial environment)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to CE and
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

FW3471 User’s Manual
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FW3471 User’s Manual
Document Part Number: M4068-00
Document Version: 4.14
Revised: Oct. 13, 2012
About This Document
This document is prepared for users of FW3471 supplied by Seyeon Tech Co., Ltd. It is assumed that the
users are familiar with Microsoft Windows operating systems and Web browsers such as Internet Explorer.
It is also assumed that the users are well aware of how to install and use the network equipment such as LAN,
Hub, router, and having basic knowledge of network terminologies. If you have any questions regarding
network installations, please contact your network equipment vendor or network administrator or Internet
service providers.
For updated contents, detailed features and other applications from Seyeon Tech, please refer to the user’s
manual in CD-ROM provided with the product you purchased, or visit Seyeon Tech’s Internet homepage at
http://www.flexwatch.com/.
Copyright Notice
Copyright © 2012 Seyeon Tech Co., Ltd. All rights reserved.
No part of this document may be reproduced in any form or by any means without the prior written
permission of Seyeon Tech Co., Ltd.
Disclaimer
Seyeon Tech Co., Ltd. (Seyeon Tech) Makes no representations or warranties with respect to the contents
hereof. In addition, information contained herein is subject to change without notice. Every precaution has
been taken in the preparation of this manual, nevertheless, Seyeon Tech assumes no responsibility for errors
or omissions or any damages resulting from the use of the information contained in this document.
Trademarks
FlexWATCH®and FlexWATCH®Logo are trademarks of Seyeon Tech Co., Ltd.
Windows and Internet Explorer are a trademark of Microsoft Corporation.
All other trademarks belong to their respective owners.
Technical Support
For technical support call, email, or visit our web site.
Telephone: [phone]~1
Email: [e-mail]
Web site: http://www.flexwatch.com or http://www.seyeon.co.kr

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Contents
1. PRODUCT OVERVIEW ........................................................................................................................... 6
1.1. FW3471 ............................................................................................................................................................................ 6
1.2. KEY FEATURES.................................................................................................................................................................... 7
1.3. TECHNICAL SPECIFICATION.............................................................................................................................................. 8
1.4. FW3471 PACKING LIST.................................................................................................................................................10
2. PRODUCT DESCRIPTION .................................................................................................................... 11
2.1. FW3471 FRONT VIEW ..................................................................................................................................................11
2.2. FW3471 REAR VIEW .....................................................................................................................................................12
2.2.1. CTL Port Description ...........................................................................................................................................13
2.2.2. RS-232 Interface ....................................................................................................................................................13
2.2.3. RS-485 Connection ..............................................................................................................................................13
2.2.4. DI Connection.........................................................................................................................................................13
2.2.5. DO Connection ......................................................................................................................................................13
3. FW3471 INSTALLATION AND BASIC SETUP................................................................................... 14
3.1. BEFORE INSTALLATION ...................................................................................................................................................14
3.2. FACTORY DEFAULT SETTINGS........................................................................................................................................14
3.3. INSTALLING FW3471.....................................................................................................................................................14
4. ADMIN MENU ...................................................................................................................................... 15
4.1. ENTERING ADMIN MENU ..............................................................................................................................................15
4.2. ADMIN MENU STRUCTURE ...........................................................................................................................................16
5. QUICK CONFIGURATION.................................................................................................................... 17
5.1. STEP 1. SERVER NAME SETUP.......................................................................................................................................17
5.2. STEP 2. LOCAL DATE &TIME CONFIGURATION........................................................................................................17

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5.3. STEP 3. NETWORK CONFIGURATION ...........................................................................................................................17
5.4. STEP 4. IP-CCTV DNS ™SETUP...............................................................................................................................17
5.5. STEP 6. RECORDING COFIGURATION...........................................................................................................................18
5.6. FINISH ...............................................................................................................................................................................18
6. SYSTEM CONFIGURATION................................................................................................................. 18
6.1. SERVER NAME SETUP .....................................................................................................................................................18
6.2. DATE &TIME ..................................................................................................................................................................19
6.3. ADMIN.PASSWORD .......................................................................................................................................................19
6.4. ACCESS CONTROL...........................................................................................................................................................20
6.5. USER REGISTRATION.......................................................................................................................................................20
6.5.1. Add..............................................................................................................................................................................20
6.5.2. Edit...............................................................................................................................................................................20
6.5.3. Delete.........................................................................................................................................................................21
7. NETWORK CONFIGURATION ............................................................................................................ 21
7.1. NETWORK CONFIGURATION..........................................................................................................................................22
7.1.1. Static IP Configuration .......................................................................................................................................22
7.1.2. DHCP Client Configuration...............................................................................................................................22
7.1.3. PPPoE Configuration ...........................................................................................................................................22
7.2. NETWORK PORTS............................................................................................................................................................23
7.3. BANDWIDTH CONTROL..................................................................................................................................................24
7.4. VIEW NETWORK STATUS................................................................................................................................................24
7.5. NETWORK STATUS NOTIFY............................................................................................................................................25
7.6. IP-CCTV DNS™SETUP...............................................................................................................................................26
7.7. PORT FORWARDING &UPNP .....................................................................................................................................27
7.8. RTP/RTSP.......................................................................................................................................................................28
7.9. SNMP SETUP..................................................................................................................................................................29

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8. DEVICE CONFIGURATION .................................................................................................................. 30
8.1. SERIAL PORTS CONFIGURATION...................................................................................................................................30
8.1.1. Serial Input Mode.................................................................................................................................................30
8.1.2. Serial Output Mode.............................................................................................................................................31
8.1.3. Transparent Mode ................................................................................................................................................32
9. ADVANCED CONFIGURATION .......................................................................................................... 32
9.1. ADVANCED SERVICES .....................................................................................................................................................33
9.1.1. E-mail Service Configuration...........................................................................................................................34
9.1.2. FTP(Buffered)Service Configuration..............................................................................................................37
9.1.3. FTP(Periodic) Service Configuration .............................................................................................................39
FTP(Periodic) Service Configuration for each Camera ........................................................................................39
9.1.4. Sensor Notification...............................................................................................................................................40
9.1.5. Alarm Output Service Configuration ...........................................................................................................42
10. RECORDING CONFIGURATION...................................................................................................... 43
11. UTILITIES ........................................................................................................................................... 43
11.1. SYSTEM LOG ....................................................................................................................................................................44
11.2. SAVE CONFIGURATION ..................................................................................................................................................44
11.3. REBOOT.............................................................................................................................................................................44
11.4. FACTORY DEFAULT..........................................................................................................................................................45
11.5. SYSTEM UPDATE..............................................................................................................................................................45
11.5.1. Update by Item ...................................................................................................................................................46

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1. Product Overview
1.1. FW3471
FlexWATCH® 3471 is 4ch network video server which transmits digital images captured by Analog
CCD camera over IP(Internet Protocol) network.
It can transmit up to 30fps@D1 over the existing network. You can monitor video of FW3471 through
web browser(ie. MS Internet Explorer), if FW3471 is connected to network. FW3471 supports video
compression both MJPEG and H.264 simultaneously so that user can choose appropriate video compression
for the purpose. For both MJPEG and H.264, FW1174 provides 6 levels of video quality.
FW3471 server is state-of-the art device and leads new generation of monitoring and security solution.
Picture 1 : FW3471

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1.2. Key Features
Standalone device with a built-in web server
10M/100M/1000M Auto-Sensing Ethernet
Configuration and control device through Web browser
Max 120 fps transmission speed on TCP/IP network
Compressed audio transmission for each of 4 channels
Audio decoding for one channel
Support Dynamic IP network by IPCCTVDNS Server
Support various PTZ (Pan/Tilt/Zoom) devices
Support Sensor Input, Digital Output
Support Transparent Mode
Encryption function by user authentication
Image transmission via FTP and Email
Provide 4-Channel analog quad outputs

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1.3. Technical Specification
Hardware
32bit Embedded CPU
Flash 8Mbytes /SDRAM: 128Mbytes
Linux version 2.6.24.4 operating system
Battery backed up real-time clock
Video
compression
MJPEG
H.264
Resolution
NTSC: 704x480,704x240,352x240,176x112
PAL: 704x576,704x288,352x288,176x144
Frame rate
(each channel)
Up to 120 fps@D1
Video Streaming
MJPEG and H.264 Dual Streaming (Simultaneously)
Controllable frame rate and bandwidth
Image setting
Compression levels: 6 (MJPEG/H.264)
Color: color, black & white
Transmission
Performance(1000Base-T / LAN)
Trans: Up to 120fps(NTSC)/100fps (PAL)
when 4channels at D1
Voice
4bit G.723, Sampling rates 8KHz Mono
Audio 4ch in & 1ch out
LAN interface
10/100/1000BaseT Ethernet auto sensing
Alarm I/O Interface
4x1 Photo-coupled inputs and 4 Relay output
Video Input
4 Channel Composite Video Input
Quad Output
1 Channel Quad Composite Video Output
Serial Interface
COM Port: RS-232
AUX Port: RS-485/RS-422
COM ports for console, serial input/output device and AUX ports for PTZ or
other RS485/422 device
Max Baudrate: 115200 bit/s
Security features
Multi user level protection for camera access, PTZ, Alarm I/O
Advanced Service
Up to 5.6M memory for Pre/Post alarm buffer e-mail, FTP, IP notification,
Alarm Notification to e-mail, CGI Call by event or schedule
Built-in Motion detections
Accuracy: 12x12=144 blocks
Motion Sensitivity : -100 ~ 100 : 100 is hypersensitive
PTZ & UART Control
Support
PTZ and UART device control through serial port (RS-232/RS-485) (Support
protocols from Pelco “P”& “D”protocol, Vicon V1311RB, Samsung PTZ,
Honeywell PTZ and X10 Epson Printer)
Others
Time stamp on Video
Transmit External data(ex. POS) transfer with Video
IP notification by e-mail
Management
Configurable by serial, web or telnet
Remote system update via telnet, FTP OR web browser.

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Developer support
Provides HTTP CGI API
ActiveX control development kit
PWR Supply
SMPS
Input: 100~240VAC, 1.5A
Output: DC 12 Volt, 3 A, SMPS
PWR Consumption
DC 12Volt
Max or Peak: 0.8 A
Normal : 0.7 A
Operating Environment
Temperature : 32°~ 122°F (0°~ 50°C)
Humidity : 20 ~ 80% RH(non-condensing)
Miscellaneous
Work with Smart NVR(CMS software)
Dynamic IP support through IPCCTVDNS Server
Users
128 simultaneous users
Installation, management
and maintenance
Installation CD and web-based configuration
Firmware upgrades over HTTP, telnet or FTP, firmware available at homepage
Video access from Web
browser
Video access from Web browser
Minimum Web browsing
requirements
Pentium 4, 2 GHz, 2GB(RAM) or higher
Video Card: 256MB RAM, 1024x768 resolution or higher
100Mbps Network Adaptor or faster
Windows XP Pro or later
Internet Explorer 6.x or later
System integration support
Powerful API for software integration available at http://www.flexwatch.com,
including Simple Viewer API, FlexWATCH Control SDK, event trigger data in
video stream, embedded scripting and access to serial port peripherals over
HTTP/TCP
User can be installed user program daemon for event notification or sending
image.
Embedded operating system: Linux 2.6
Supported protocols
HTTP, TCP/IP, FTP, Telnet, RARP, PPPoE, PAP, CHAP, DHCP, NTP, SMTP
client
Approvals
KCC
FCC : Class A
CE : Class A
RoHS
Dimensions (HxWxD) and
weight
140(W) x 215(D) x 44(H) (in mm)
About 0.80kg without power supply.
Table 1 : FW3471 Data Sheet

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1.4. FW3471 Packing List
FW3471
1 EA
Power Supply
(Power Cable & SMPS DC12V 3A Adapter)
1 EA
CD (User’s Manual, IP Installer and etc)
1 EA
Table 2 : FW3471 Packing List
Note: Please make sure all the listed items are included in the package. For any
missing items, please contact your local distributor.

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2. Product Description
2.1. FW3471 Front View
Picture 2 : FW3471 Front View
Picture 3 : Enlarged Front LED
Name
Description
A
LAN LINK LED
Indicates the connection status of LAN connector. It goes green when a
physical connection is properly made to the LAN port.
B
POWER LED
This red LED is lit during FW3471 is powered on.
C
DI
Sensor/Contact Input Port
D
DO
Beacon/Alarm Output Port
E
SD CARD
F
CONTROL
CTL Port (RS-485, RS-232, DI, DO)
Table 3 : FW3471 Front Panel
Beep Sound Description
Name
Description
1
Power ON
One short beep if boot-up is started normally.
2
System Ready
Two short beeps if boot-up is finished normally.
Table 4 : FW3471 Beep Sound
E
B
A
C
D
E
F

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2.2. FW3471 Rear View
Picture 4 : FW3471 Rear View
AB C D E F GH I
이름
설명
A
Video In 1
BNC cable port for Video input of number 1 camera of Module 1.
B
Video In 1
BNC connector for Camera 2
C
FD
Beep one time (0.5 sec) after three seconds and then beep three times shortly
after another three seconds.
D
Video In 1
E
Video In 1
F
MIC
Audio Input Port
G
SPK
Audio Output Port
H
LAN
RJ-45 Network Connector
I
Power
DC 12V 3A
Table 5 : FW3471 Rear Panel

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2.2.1. CTL Port Description
The picture below shows how to wire CTL port connector pins for Sensor Input (DI, GND), Relay Out (DO+,
DO-), RS-485 (+, -) and RS-232 (RXD, TXD, GND) signals. When installing, each signal should be wired to the
correct pin as shown in the picture.
Picture 5 : CTL Port Description
2.2.2. RS-232 Interface
RS-232 Port is provided for a connection with external devices such as water level sensor, speed sensor, or
etc. To make an interface with those external devices, please contact Seyeon Tech for details and techniques
about the necessary protocols. GND pin for RS-232 is shared with Sensor Input GND. It is common to use only
RXD, TXD, and GND signals for RS-232 in real world applications. For this reason, other signals of RS-232
standard are not provided here. If FW-1173-DS needs to be connected other network devices through RS-232,
then RXD and TXD pin may need to be crosswired.
2.2.3. RS-485 Connection
RS-485 port is a serial interface for communication with external devices, which is functionally similar to RS-
232. However, thanks to its physical characteristic and reliability, RS-485 makes it possible for the use of very
long signal lines, and very high data transmission rate. In FW-1173-DS, you can use RS-485 interface port for
controlling PTZ, multiplexers, access control boxes, X10 protocol peripherals, and etc. To make an interface
with those external devices, please connect Seyeon Tech for details and techniques about the necessary
protocols.
2.2.4. DI Connection
DI(Digital In) is a Sensor Input port which can be used for acquiring input signal from an external device such
assensors, switches, and etc. FW-1173-DS can recognize the input state if DI+ port is connected to GND or
left unconnected. It can be selected which of NC or NO condition to be used.
2.2.5. DO Connection
DO (Digital Out) is an Alarm Output port which can be used for activating door opener/closers, sirens,
emergency beacons, and etc. DO port is on Open-Collector basis, and driving current must not exceed 100mA
at DC 5 to 12Vrange. FW-1173-DS activates DO port by turning on or off the Open-Collector driver.

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3. FW3471 Installation and Basic Setup
3.1. Before Installation
Read carefully User's Manual.
Check User’s Network (IP Address, Network Mask and default gateway)
Secure IP address for FW3471.
3.2. Factory Default Settings
The following table shows the factory default condition. Please refer to this when you need to change the
values on admin menu.
Factory Default
Admin ID
root
Admin password
root
IP address
10.20.30.40
Network mask
255.255.255.0
Gateway
10.20.30.1
Table 5 : Factory Default
Note: Factory default Admin ID and Password are all lower case letters. You can change the
password with Capital letters.
3.3. Installing FW3471
For installation of FW3471, please follow the steps below.
1. Place the CCTV cameras in place and connect power supplies.
2. Connect the video output ports of analog CCTV cameras to the video-in ports of FW3471.
3. Connect the FW3471 to the Internet cable through the LAN port.
4. Connect the power supply of FW3471.
After that, you need to follow the steps below.
Network Configuration: Refer to “IP Installer User’s Manual”
Camera Configuration: Refer to “FlexWATCH Admin Menu User’s Manual”
Service Configuration: Refer to “FlexWATCH Admin Menu User’s Manual”

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4. Admin Menu
After connecting to a FlexWATCH™server on the web browser, you’ll find the web page as shown
below. The rightmost item of the menu is Admin, where you can set up the most of features in the
FlexWATCH™Server you’re connecting to.
4.1. Entering Admin Menu
Click “Admin” item of the menu, then you’ll see a login window. In the login window, enter “root” for
both ID and password as they are the factory defaults. Press Enter key or click “OK” button. Once logged in,
you can change the password to a new one.
Now the Admin Menu will be displayed as shown below. This will guide you to the top level menu items,
which are Quick, System, Network, Device, Advanced, Recofding and Utilities. Clicking any of these top level
menu items will display submenu items and brief descriptions.

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4.2. Admin Menu Structure
The following table shows the hierarchy of the Admin menu structure that we’re going to deal with in this
manual.
Category
Main Menu
Level 1 Sub-Menu
Level 2 Sub-Menu
Quick Configuration
Server Name Setup
n/a
n/a
Local Date & Time
Configuration
Network Configuration
IP-CCTV DNS™Setup
Recording Configuration
Finish
System
configuration
Server Name
n/a
n/a
Date & Time
Admin. Password
Acess Control
User Registration
Network
Configuration
Network Configuration
n/a
n/a
Network Ports
Bandwidth Control
View Network Status
Network Status Notify
IP-CCTV DNS™
Port Forwarding & UPnP
RTP/RTSP
SNMP
Device Configuration
Serial Ports
Serial Input Mode
n/a
Serial Output Mode
n/a
Transparent Mode
PTZ Mode
Privacy Zone
Camera 1~4
n/a
Camera & Motion
DI/DO
n/a
DI Status/DO Control

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Advanced
Configuration
Advanced Services
E-mail
Camera 1~4
FTP(Buffered)
FTP(Periodic)
Sensor Notification
Input 1~4
Alarm Output
Output 1~4
Recording
Configuration
SD Configuration
SD Status & Format
n/a
SD Information
n/a
Recording Configuration
Built-in Module 0
Camera 1~4
Recording Profile
n/a
n/a
Recording Mode
SD Status Report
Clear Recording Config.
Delete Recorded Data
Utilities
System Log
n/a
n/a
Save Configuratioin
Reboot
Factory Default
System Update
5. Quick Configuration
5.1. Step 1. Server Name Setup
Click Server Name on Quick Configuration menu, then Server Name Setup windows will be displayed.
See the section 6.1 Server Name Setup in page 18 to see how to change the server name.
5.2. Step 2. Local Date & Time Configuration
Click Date & Time on System Configuration menu, then Local Date & Time Configuration window will be
displayed. See the section 6.2 Local Date & Time Configuration in page 18 to see how to set up.
5.3. Step 3. Network Configuration
To make a connection to the Internet, it is required to figure out the type of the Internet service you’re
using. See the section 7.1 Network Configuration in page 21 to see how to set up.
5.4. Step 4. IP-CCTV DNS ™Setup
When FlexWATCH Server is used in a Dynamic IP environment, it is required to utilize IP-CCTV DNS
feature. See the section 7.6 IP-CCTV DNS Setup in page 27 to see how to set up.

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5.5. Step 6. Recording Cofiguration
Each camera can be configured for recording option in this section. See the section 6.7 Recording
configuration for FW5050/5071/5450/5850/5870 NVR series in page 45 for detail.
5.6. Finish
You need to save all the changes to the Flash Memory after finishing the configuration. The changes
made to FlexWATCH Server will be permanent by this step. Click Finish on Quick Configuration menu.
Click Save Configuration button. This will write the new settings to the system’s flash memory. If you don’t
want to save them, click Back button.
6. System Configuration
When you click on “System Configuration” item on Admin Menu, the following sub menu will be
displayed.
6.1. Server Name Setup
Click Step 1 on Quick Configuration, then the following will be displayed and you will find out the
system information such as model name of the FlexWATCH™Server, server name, MAC address (serial
number), firmware version, and Web image version.

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As an administrator, you can change the server name, but other values are not allowed to change. To
change the server name, enter a new server name in the Server Name filed. You may use up to 21
alphanumeric or up to 10 Unicode characters. Tab or any other special characters are not allowed. Click
“Apply” button to save the setting and it will take effect immediately.
6.2. Date & Time
Click Step 2 on Quick Configuration, then the following will be displayed and you will set up the Local
Date & Time and Time Zone and apply service for setting up NTP server address and time.
6.3. Admin. Password
To change the password for the administrator, click Admin Password on System Configuration menu.
Default ID for admin account is fixed as “root” and not allowed to change. In Old Password field, enter
the current password. In both New Password and Confirm Password fields, enter the same new password.
The password must be between 4 and 23 alphanumeric letters. Click Apply button to put it into effect.
Because you have replaced the password with a new one, the existing network connection made with

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old password to FlexWATCH Server is lost now. You will have to reconnect to the FlexWATCH server using
new password.
6.4. Access Control
Click Access Control on System Configuration menu. The following windows will be displayed.
From the Access Permission window, select either one you would like to use. Click Apply button to
save the change.
Full Access: Any user can access the server and use all the features without limit.
Limited Access: Only registered users can access the server and have limited privileges.
6.5. User Registration
6.5.1. Add
When Add is selected, you can add users and define their passwords, names, and access permission levels
respectively. To add a user, click User Registration on System Configuration menu. Next, select Add, then
the User Registration (Add) selection screen will be displayed.
Enter a user ID, which must consist of up to 23 alphanumeric characters. In both Password and Confirm
Password fields, enter the identical password respectively. The password must be between 4 and 23
alphanumeric characters. In Name filed, enter the user’s name that must be up to 31 alphanumeric or 15
Unicode characters. Now select one of the four items from System Resource Access Permission, which
defines the permission level for registered users to the FlexWATCH server.
All Channels Access: User can use all the features except for Configuration in Admin Page.
General Access (only live viewing access): User can use only use Live View feature.
No Access: User is not permitted of any of the features.
Selective Access: User is allowed to use only the selected features. With this item selected, user can
now configure the details under the menu. FlexWATCH Server can have multiple VS modules
registered in it. When user ticks on any of Enable checkboxes, other fields in that row are enabled to
select.
VS Module ID: The registered user can select VS Modules that are available. (VS Module is a
network device that has been registered in FlexWATCH® Server)
Camera No.: Among the cameras of VS Module, select one to set up. (between 1 and 4)
Alarm Control: Determine if Alarm control is to be allowed.
PTZ Control: Determine if PTZ Control is to be allowed.
Audio Control: Determine if Audio Control is to be allowed.
Playback: Determine if searching can be done by recording conditions. After finishing the registrati-
on process, click Apply button to add the user.
6.5.2. Edit
To edit a user account, select Edit. In this part, you can modify the existing user’s name, password,
and access permission. User ID is not allowed to change. Once selecting a user ID for edit, the usage
is the same as in Add section.
To see existing users, click Select UserId, and select a user to be edited. Then change the password,
name, or access permission, and click Apply button to save the setting. Setup of Access Permission
can be done the same way as in Add section.