FLIR DNR400 SERIES User manual

Instruction Manual
DNR400 SERIES

Instruction Manual
DNR400 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR408 (8-channel)
DNR416 (16-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 DNR400 Series Features.......................................................................4
3 Getting Started (DNR400 Series) ...........................................................5
4 DNR400 Series Front Panel...................................................................6
5 Rear Panel (DNR400 Series) .................................................................7
6 Basic Setup (DNR400 Series)................................................................8
6.1 Step 1: Connect the IP Cameras .................................................... 8
6.2 Step 2: Connect the Mouse........................................................... 8
6.3 Step 3: Connect the Ethernet Cable ................................................8
6.4 Step 4: Connect the Monitor..........................................................8
6.5 Step 5: Connect the Power Cable to Power the NVR........................... 9
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) ....................9
6.7 Step 7: Verify Camera Image ......................................................... 9
6.8 Step 8: Set the Time .................................................................. 10
6.9 Default System Password & Port Numbers ..................................... 10
6.9.1 FLIR Cloud™ ................................................................ 10
6.10 Quick Access to System Information ............................................. 10
6.11 Connecting Cameras to the Local Area Network (LAN) ..................... 12
7 Mouse Control .................................................................................. 15
8 Remote Control................................................................................. 16
8.1 Setting the Remote Control Address ............................................. 17
9 Using the System .............................................................................. 18
9.1 On-Screen Display .................................................................... 18
9.2 Using the Quick Menu................................................................ 19
9.3 Adjusting Camera Image Settings................................................. 19
9.4 Using the Navigation Bar ............................................................ 21
9.5 Using the Camera Toolbar .......................................................... 21
9.5.1 Using Quick Playback ..................................................... 21
9.5.2 Using Digital Zoom in Live Display ..................................... 22
9.5.3 Using Real-time Backup .................................................. 22
9.6 Using the Virtual Keyboard.......................................................... 22
9.7 Adjusting Camera Zoom & Focus ................................................. 23
10 Setting The Time ............................................................................... 24
11 Recording......................................................................................... 25
11.1 Video Recording Types .............................................................. 25
11.2 Main Stream and Sub Stream ...................................................... 25
11.3 Setting up Scheduled or Manual Recording .................................... 25
11.4 Configuring Hard Drive Overwrite ................................................. 26
12 Search (Playback) ............................................................................. 27
12.1 Playing Back Video from the Hard Drive......................................... 27
12.2 Playback Controls ..................................................................... 28
12.3 Playing Back from a USB Drive .................................................... 28
13 Backup............................................................................................. 30
13.1 Formatting the USB Thumb Drive ................................................. 30
13.2 Backing up Video...................................................................... 31
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Table of contents
13.3 Using Video Clip Backup ............................................................ 31
13.4 Viewing Backup Files................................................................. 32
13.4.1 Viewing Backup Files on PC ............................................. 32
13.4.2 Viewing Backup Files on Mac ........................................... 35
14 Managing Passwords and User Accounts............................................. 38
14.1 Changing Passwords................................................................. 38
14.2 Adding Users ........................................................................... 39
14.3 Modifying Users ....................................................................... 39
14.4 Deleting Users ......................................................................... 40
14.5 Account Groups ....................................................................... 40
14.6 Adding Groups ......................................................................... 40
14.7 Modifying Groups ..................................................................... 41
14.8 Deleting Groups ....................................................................... 41
15 Using the Main Menu ......................................................................... 42
15.1 Camera .................................................................................. 42
15.1.1 Remote Device .............................................................. 42
15.1.2 Viewing Camera Status ................................................... 43
15.1.3 Viewing Camera Firmware Versions ................................... 43
15.1.4 Upgrading Camera Firmware ............................................ 43
15.1.5 Recording..................................................................... 44
15.1.6 Configuring Recording Quality .......................................... 44
15.1.7 Configuring Audio Recording ............................................ 45
15.1.8 Configuring Snapshot Recording Settings............................ 46
15.1.9 Creating Custom Channel Names...................................... 47
15.2 Info........................................................................................ 48
15.2.1 HDD Info ...................................................................... 48
15.2.2 Record Info ................................................................... 48
15.2.3 Version ........................................................................ 49
15.2.4 Event Info ..................................................................... 49
15.2.5 Online Users ................................................................. 50
15.2.6 Load............................................................................ 50
15.2.7 Test............................................................................. 51
15.2.8 BPS ............................................................................ 51
15.2.9 Log ............................................................................. 51
15.3 Setting.................................................................................... 53
15.3.1 Network ....................................................................... 53
15.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 53
15.3.3 Configuring System Ports (Connection)............................... 54
15.3.4 Configuring DDNS Settings .............................................. 55
15.3.5 Configuring Email Alerts .................................................. 55
15.3.6 Configuring Switch Settings (Advanced).............................. 56
15.3.7 Event........................................................................... 57
15.3.8 Configuring Motion Detection............................................ 57
15.3.9 Configuring Video Loss Settings ........................................ 59
15.3.10 Configuring Alarm Input Devices........................................ 60
15.3.11 Controlling Alarm Output Devices ...................................... 61
15.3.12 Configuring Hard Drive Warnings....................................... 62
15.3.13 Configuring Network Warnings .......................................... 63
15.3.14 Storage........................................................................ 63
15.3.15 Configuring the Video Recording Schedule .......................... 64
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Table of contents
15.3.16 Configuring Pre-Recording ............................................... 64
15.3.17 Configuring the Snapshot Schedule ................................... 65
15.3.18 Configuring Holidays....................................................... 66
15.3.19 Formatting the Hard Drive ................................................ 67
15.3.20 Configuring Hard Drive Type ............................................. 68
15.3.21 Setting up Hard Drive Mirroring (Advanced) ......................... 68
15.3.22 Configuring Hard Drive Groups (Advanced) ......................... 69
15.3.23 Configuring General System Settings ................................. 71
15.3.24 Setting the Monitor Resolution (Display) .............................. 72
15.3.25 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 73
15.3.26 Setting the System to Factory Defaults................................ 74
15.3.27 Upgrading Firmware from USB.......................................... 75
15.4 Shutdown................................................................................ 76
16 Connecting to Your System Over the Internet on PC or Mac .................... 77
16.1 System Requirements................................................................ 77
16.2 Step 1 of 3: Connect your System to Your Router ............................. 77
16.3 Step 2 of 3: Obtain the system’s Device ID...................................... 78
16.4 Step 3 of 3: Connect to the System Over the Internet ........................ 78
17 Using FLIR Cloud™ Client for PC or Mac .............................................. 82
17.1 Home Page ............................................................................. 82
17.2 Live View ................................................................................ 82
17.2.1 Live View Controls.......................................................... 83
17.2.2 Opening Live View in Multiple Monitors ............................... 84
17.3 Controlling PTZ Cameras ........................................................... 85
17.3.1 PTZ Presets.................................................................. 86
17.3.2 PTZ Tours..................................................................... 87
17.3.3 PTZ Pattern .................................................................. 88
17.3.4 PTZ Scan ..................................................................... 89
17.3.5 PTZ Pan....................................................................... 89
17.4 Playback................................................................................. 89
17.5 Playback Controls ..................................................................... 91
17.6 Downloading Video to your Computer Hard Drive............................. 92
17.7 Alarm ..................................................................................... 93
17.8 Log........................................................................................ 94
17.9 E-map .................................................................................... 95
17.10 Devices .................................................................................. 97
17.11 Device Config .......................................................................... 98
17.12 Alarm CFG.............................................................................. 98
17.13 Tour & Task ........................................................................... 101
17.14 Account................................................................................ 102
17.14.1 Managing User Accounts ............................................... 102
17.14.2 Managing Roles........................................................... 104
17.15 General ................................................................................ 105
17.15.1 Basic......................................................................... 105
17.15.2 File ........................................................................... 105
17.15.3 Alarm Prompt .............................................................. 106
17.15.4 Version ...................................................................... 107
18 Connecting to your System Using Smartphone or Tablet Apps.............. 108
18.1 iPhone.................................................................................. 108
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18.1.1 Prerequisites............................................................... 108
18.1.2 Connecting to your System on iPhone............................... 108
18.1.3 Live View Interface ....................................................... 109
18.1.4 Controlling PTZ Cameras............................................... 110
18.1.5 Viewing Snapshots and Videos with Local Files .................. 111
18.1.6 Using Playback Mode on iPhone ..................................... 112
18.1.7 Enabling Push Notifications ............................................ 113
18.1.8 Using the Event List ...................................................... 115
18.1.9 Using Favorites............................................................ 116
18.1.10 Using the E-Map .......................................................... 117
18.1.11 Device Manager........................................................... 119
18.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 120
18.2 iPad..................................................................................... 122
18.2.1 Prerequisites............................................................... 122
18.2.2 Connecting to your system on an iPad .............................. 122
18.2.3 Live View Interface ....................................................... 123
18.2.4 Controlling PTZ Cameras............................................... 124
18.2.5 Using Playback Mode on iPad......................................... 125
18.2.6 Using Local File to View Manual Recordings ...................... 127
18.2.7 Enabling Push Notifications ............................................ 128
18.2.8 Using the Event List ...................................................... 130
18.2.9 Using Favorites............................................................ 131
18.2.10 Using the E-Map .......................................................... 132
18.2.11 Using the Device Manager ............................................. 134
18.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 134
18.3 Android ................................................................................ 137
18.3.1 Prerequisites............................................................... 137
18.3.2 Connecting to your System on Android ............................. 137
18.3.3 Live View Interface ....................................................... 138
18.3.4 Controlling PTZ Cameras............................................... 139
18.3.5 Viewing Snapshots and Videos with Local Files .................. 140
18.3.6 Using Playback Mode on Android .................................... 140
18.3.7 Enabling Push Notifications ............................................ 142
18.3.8 Using the Event List ...................................................... 143
18.3.9 Using Favorites............................................................ 143
18.3.10 Using the E-Map .......................................................... 145
18.3.11 Device Manager........................................................... 146
18.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 147
19 Remote Viewing On Internet Explorer ................................................ 149
19.1 Prerequisites ......................................................................... 149
19.1.1 IE Live Display Overview................................................ 150
19.1.2 Using Search Mode in IE (Playback)................................. 151
20 DDNS Setup (Advanced) .................................................................. 153
20.1 Accessing your System within a Local Network (LAN) ..................... 153
20.1.1 Step 1 of 3: Connect your System to Your Router ................ 153
20.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 154
20.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 154
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20.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 156
20.2.1 Step 1 of 4: Port Forwarding ........................................... 157
20.2.2 Step 2 of 4: Create a DDNS Account ................................ 157
20.2.3 Step 3 of 4: Enable DDNS on the System .......................... 158
20.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 159
21 Connecting a PTZ Camera (DNR400 Series)........................................ 163
21.1 Controlling a PTZ Camera (Local NVR) ....................................... 164
21.2 Advanced PTZ Controls ........................................................... 165
21.2.1 Presets ...................................................................... 166
21.2.2 Tours......................................................................... 166
21.2.3 Pattern....................................................................... 167
21.2.4 Auto Scan .................................................................. 167
22 DNR400 Series Hard Drive Installation ............................................... 169
22.1 Installing a Hard Drive.............................................................. 169
22.2 Removing the Hard Drive.......................................................... 170
22.3 Formatting Hard Drives ............................................................ 171
23 Troubleshooting .............................................................................. 173
24 DNR400 Series System Specifications ............................................... 175
24.1 System................................................................................. 175
24.2 Inputs/Outputs ....................................................................... 175
24.3 Display ................................................................................. 175
24.4 Recording ............................................................................. 175
24.5 Playback and Backup .............................................................. 176
24.6 Storage & Archive ................................................................... 176
24.7 Connectivity........................................................................... 176
24.8 General ................................................................................ 177
24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) ................................................................................ 177
25 Notices........................................................................................... 178
25.1 FCC Class A Notice ................................................................ 178
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Important Safeguards
1
In addition to the careful attention devoted to quality standards in the manufacturing proc-
ess of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to en-
sure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the stor-
age cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modi-
fied so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for fu-
ture reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
1
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appear-
ance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for con-
tinuous, 24/7 operation, it is recommended that you connect the product to an uninter-
ruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power sup-
plies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reli-
able operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the prod-
uct on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manu-
facturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instruc-
tions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as in-
structed in this guide or the instructions that came with your cameras, using the pro-
vided mounting brackets.
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Important Safeguards
1
17. Camera Installation - Cameras are not intended for submersion in water. Not all cam-
eras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper ad-
justment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service techni-
cian verify that the replacements used have the same safety characteristics as the orig-
inal parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to de-
termine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and un-
even surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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DNR400 Series Features
2
Features
• Easy Connection and setup with 8 integrated PoE+ ports and auto-discovery of IP
Cameras
• Full HD 1080P recording provides the most detailed picture and reliable identification
with selectable area digital zoom
• 120watt total PoE supports PoE+ (25watt max per camera)
• Real-time recording in full HD per channel with cameras up to 5MP
• 200Mbps network bit rate (supports 48-8192kbps per camera)
• Dual streaming (H.264/MJPEG)
• Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote
Monitoring
• ONVIF 2.3 conformance ensures compatibility with popular industry IP cameras
• Supports up to 5MP camera resolution
• FLIR Cloud Quick & Secure Connect via QR code scan
• HDMI / VGA simultaneous video output
• FLIR secure DDNS service
• RS-485 supports Pelco D & P PTZ
• Audio I/O: 1 in - 1 out, Alarm I/O: 4 in - 2 out
• Supports 2x SATA HDDs up to 4TB (8TB total), 2x USB 2.0 ports
• Drive mirroring to second internal HDD
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Getting Started (DNR400 Series)
3
The system comes with the following components:
NVR (Network Video Recorder) AC power cable Remote control
(may not be exactly as shown)
USB mouse Ethernet cable Quick start guides & software
CD
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific details. Check your package to confirm that you have re-
ceived the complete system, including all components shown above.
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DNR400 Series Front Panel
4
1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not in-
cluded) for data backup or firmware upgrades.
2. IR: Not supported.
3. Channel Indicators: Glow when camera is connected to the corresponding channel.
4. Playback Controls:
•Pause/Play: In live view, press to enter playback mode. Press to play/pause
playback.
•Reverse: Press to reverse playback/pause playback.
•Fast: Press to increase playback speed.
•Next: Press to skip to next video.
•Previous: Press to skip to previous video.
•Slow: Press for slow playback.
5. Function Buttons:
•REC: Press to open manual recording controls.
•FN: Performs special functions in some menus.
•SHIFT: During text input, press to switch input types.
•ESC: In menus, press to go back / exit menus. In playback, press to return to live
view.
6. Directional Buttons:
•ENTER: From live view, press once to open the System Information screen; press
twice to open the Main Menu. In menus, press to confirm menu options.
•Directional Buttons: Press to move cursor in menus. In live view, press up to
change split screen layout; press left / right to select channels when single-channel
mode is selected.
7. Power Button: Press and hold to power off the system. Press to power the system
back on.
8. IR Receiver and LED Indicators: IR receiver for the remote control. Keep the IR re-
ceiver clear from obstructions.
LED Indicators:
•POWER: Glows to indicate the system is on.
•HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard
drive error.
•NET: Glows when network is in normal state. Turns off for network error.
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Rear Panel (DNR400 Series)
5
1. Power input: Connect the included AC power cable.
2. On / Off switch: Turns the NVR on or off.
3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide
power to cameras and video connection to NVR.
4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. MIC IN/OUT: RCA input and output for 2–way audio.
NOTE
Audio-enabled IP cameras (not included) are required to use audio recording. You cannot record
audio from the input (e.g. microphone) connected to the MIC IN port.
7. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
8. RS232: Service only; not supported.
9. USB port(s): Connect a USB mouse (included) or USB thumb drive (not included) for
data backup or firmware updates.
10. Alarm block: Connect alarm/sensor devices (not included).
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Basic Setup (DNR400 Series)
6
6.1 Step 1: Connect the IP Cameras
Option 1: Direct Connection to NVR
• Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher
grade Ethernet cable. The cameras will appear on the NVR without any additional con-
figuration when the system starts up.
Connect IP cameras directly to PoE ports.
Option 2: Connect Cameras to Local Network
You can also connect your IP cameras to your local network for flexible installations. For
details, see 6.11 Connecting Cameras to the Local Area Network (LAN), page 12.
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to a router on your network.
6.4 Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor
(recommended).
OR
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Basic Setup (DNR400 Series)
6
• Connect a VGA cable (not included) from the VGA port to the monitor.
1. VGA port.
2. HDMI port.
6.5 Step 5: Connect the Power Cable to Power the NVR
• Connect the included AC power cable to the NVR and connect the other end to a power
outlet or surge protector. Then turn the power switch to lto power on the NVR.
At startup, the system performs a basic system check and runs an initial loading sequence.
After a few moments, the system loads a live display view.
6.6 Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up.
It is required to upgrade your system firmware and client software or mobile apps to the lat-
est version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to
upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and
click OK. Wait for the firmware update to complete. The system will restart once the
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-
WARE INSTALLATION
6.7 Step 7: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
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Basic Setup (DNR400 Series)
6
6.8 Step 8: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 10 Setting The Time, page 24.
6.9 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. It is essential that you create
your own password. For details, see 14 Managing Passwords and User Accounts, page 38.
The system requires a user name and password to log in to the system remotely using a
computer or mobile device. After logging on remotely the first time, you will be asked to
create a custom password for the system.
Local system and remote connectivity (LAN & Internet) user name and password:
• Username: admin
• Password: 000000
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 35000 (Client port)
6.9.1 FLIR Cloud™
This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to
connect to your system over the Internet via a secure handshake with our servers. This
means you can easily connect to your system without requiring any network configuration.
For details on setting up your system to connect to the Internet using FLIR
Cloud™:
• See 16 Connecting to Your System Over the Internet on PC or Mac, page 77.
OR
• See 18 Connecting to your System Using Smartphone or Tablet Apps, page 108.
Connectivity using FLIR’s free DDNS service is also available, but requires the ports listed
above to be port forwarded on your router.
6.10 Quick Access to System Information
To quickly open a window that displays vital system information:
• Right-click to open the Quick Menu and click Info. Enter the system user name (default:
admin) and password (default: 000000).
OR
• Press the ENTER button on the front panel.
OR
• Press the ENTER button on the remote control.
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