FLIR Lorex NR800 Series User manual

Instruction Manual
NR800 Series

Instruction Manual
NR800 Series
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Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a
high quality, reliable security solution.
This manual refers to the following models:
NR8081 (8-channel)
NR8163 (16–channel)
NR8326 (32–channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 Getting Started (NR800 Series) .............................................................4
3 Front Panel (NR800 Series)...................................................................6
4 Rear Panel (NR800 Series)....................................................................8
5 Basic Setup (NR800 Series) ................................................................ 10
5.1 Step 1: Connect the IP Cameras .................................................. 10
5.2 Step 2: Connect the Mouse......................................................... 10
5.3 Step 3: Connect the Ethernet Cable .............................................. 10
5.4 Step 4: Connect the Monitor ........................................................ 11
5.5 Step 5: Connect the Power Adapter to Power the NVR ...................... 11
5.6 Step 6: Upgrade Firmware to Latest Version (if Available) .................. 11
5.7 Step 7: Verify Camera Image ....................................................... 12
5.8 Step 8: Set the Time .................................................................. 12
5.9 Default System Password & Port Numbers ..................................... 12
5.9.1 FLIR Cloud™ ................................................................ 12
5.10 Quick Access to System Information ............................................. 13
5.11 Connecting Cameras to the Local Area Network (LAN) ..................... 14
6 Using the System .............................................................................. 17
6.1 Using the Quick Menu................................................................ 18
6.2 Adjusting Camera Image Settings................................................. 18
6.3 Using the Navigation Bar ............................................................ 20
6.4 Using the Camera Toolbar .......................................................... 20
6.4.1 Using Instant Playback .................................................... 21
6.4.2 Using Digital Zoom in Live Display ..................................... 21
6.4.3 Using Real-time Backup .................................................. 21
6.5 Using the Virtual Keyboard.......................................................... 21
6.6 Adjusting Camera Zoom & Focus ................................................. 22
7 Setting The Time ............................................................................... 23
8 Recording......................................................................................... 24
8.1 Video Recording Types .............................................................. 24
8.2 Main Stream and Sub Stream ...................................................... 24
8.3 Setting up Scheduled or Manual Recording .................................... 24
8.4 Configuring Hard Drive Overwrite ................................................. 25
9 Recording......................................................................................... 27
9.1 Video Recording Types .............................................................. 27
9.2 Main Stream and Sub Stream ...................................................... 27
9.3 Setting up Scheduled or Manual Recording .................................... 27
9.4 Configuring Hard Drive Overwrite ................................................. 28
10 Search (Playback) ............................................................................. 29
10.1 Playing Back Video from the Hard Drive......................................... 29
10.2 Playback Controls ..................................................................... 30
10.3 Playing Back from a USB Drive .................................................... 30
10.4 Using Smart Search .................................................................. 31
11 Backup............................................................................................. 32
11.1 Formatting the USB Thumb Drive ................................................. 32
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11.2 Backing up Video...................................................................... 32
11.3 Using Video Clip Backup ............................................................ 33
11.4 Viewing Backup Files................................................................. 34
11.4.1 Viewing Backup Files on PC ............................................. 34
11.4.2 Viewing Backup Files on Mac ........................................... 37
12 Managing Passwords and User Accounts............................................. 40
12.1 Changing Passwords................................................................. 40
12.2 Adding Users ........................................................................... 41
12.3 Modifying Users ....................................................................... 41
12.4 Deleting Users ......................................................................... 42
12.5 Account Groups ....................................................................... 42
12.6 Adding Groups ......................................................................... 42
12.7 Modifying Groups ..................................................................... 43
12.8 Deleting Groups ....................................................................... 43
13 Using the Main Menu ......................................................................... 44
13.1 Camera .................................................................................. 44
13.1.1 Remote Device .............................................................. 44
13.1.2 Viewing Camera Status ................................................... 45
13.1.3 Viewing Camera Firmware Versions ................................... 45
13.1.4 Upgrading Camera Firmware ............................................ 45
13.1.5 Recording..................................................................... 46
13.1.6 Configuring Recording Quality .......................................... 46
13.1.7 Configuring Snapshot Recording Settings............................ 47
13.1.8 Creating Custom Channel Names...................................... 48
13.2 Info........................................................................................ 50
13.2.1 HDD Info...................................................................... 50
13.2.2 Record Info ................................................................... 50
13.2.3 Version ........................................................................ 51
13.2.4 Event Info ..................................................................... 51
13.2.5 Online Users ................................................................. 52
13.2.6 Load............................................................................ 52
13.2.7 Test............................................................................. 53
13.2.8 BPS ............................................................................ 53
13.2.9 Log ............................................................................. 53
13.3 Setting.................................................................................... 55
13.3.1 Network ....................................................................... 55
13.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 55
13.3.3 Configuring System Ports (Connection)............................... 56
13.3.4 Configuring DDNS Settings .............................................. 56
13.3.5 Configuring Email Alerts .................................................. 57
13.3.6 Configuring Switch Settings (Advanced).............................. 58
13.3.7 Event........................................................................... 59
13.3.8 Configuring Motion Detection............................................ 59
13.3.9 Configuring Video Loss Settings ........................................ 61
13.3.10 Configuring Alarm Input Devices........................................ 62
13.3.11 Controlling Alarm Output Devices ...................................... 63
13.3.12 Configuring Hard Drive Warnings....................................... 64
13.3.13 Configuring Network Warnings .......................................... 64
13.3.14 Storage........................................................................ 65
13.3.15 Configuring the Video Recording Schedule .......................... 65
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13.3.16 Configuring Pre-Recording ............................................... 66
13.3.17 Configuring the Snapshot Schedule ................................... 67
13.3.18 Configuring Hard Drive Groups (Advanced) ......................... 67
13.3.19 Configuring Holidays....................................................... 69
13.3.20 Formatting the Hard Drive ................................................ 70
13.3.21 Configuring Hard Drive Type ............................................. 71
13.3.22 Setting up Hard Drive Mirroring (Advanced) ......................... 71
13.3.23 Configuring General System Settings ................................. 72
13.3.24 Setting the Monitor Resolution (Display) .............................. 73
13.3.25 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 74
13.3.26 Setting the System to Factory Defaults................................ 75
13.3.27 Upgrading Firmware from USB.......................................... 77
13.3.28 TV Adjust (NR816 and NR832 models only) ......................... 77
13.4 Shutdown................................................................................ 78
14 Connecting to Your System Over the Internet on PC or Mac .................... 79
14.1 System Requirements................................................................ 79
14.2 Step 1 of 3: Connect your System to Your Router ............................. 79
14.3 Step 2 of 3: Obtain the system’s Device ID...................................... 80
14.4 Step 3 of 3: Connect to the System Over the Internet ........................ 80
15 Using FLIR Cloud™ Client for PC or Mac .............................................. 84
15.1 Home Page ............................................................................. 84
15.2 Live View ................................................................................ 84
15.2.1 Live View Controls.......................................................... 85
15.2.2 Opening Live View in Multiple Monitors ............................... 86
15.3 Controlling PTZ Cameras ........................................................... 87
15.3.1 PTZ Presets.................................................................. 88
15.3.2 PTZ Tours..................................................................... 89
15.3.3 PTZ Pattern .................................................................. 90
15.3.4 PTZ Scan ..................................................................... 91
15.3.5 PTZ Pan....................................................................... 91
15.4 Playback................................................................................. 91
15.5 Playback Controls ..................................................................... 93
15.6 Downloading Video to your Computer Hard Drive............................. 94
15.7 Alarm ..................................................................................... 95
15.8 Log........................................................................................ 96
15.9 E-map .................................................................................... 97
15.10 Devices .................................................................................. 99
15.11 Device Config ........................................................................ 100
15.12 Alarm CFG ............................................................................ 100
15.13 Tour & Task ........................................................................... 103
15.14 Account................................................................................ 104
15.14.1 Managing User Accounts ............................................... 104
15.14.2 Managing Roles........................................................... 106
15.15 General ................................................................................ 107
15.15.1 Basic......................................................................... 107
15.15.2 File ........................................................................... 107
15.15.3 Alarm Prompt .............................................................. 108
15.15.4 Version ...................................................................... 109
16 Connecting to your System Using Smartphone or Tablet Apps.............. 110
16.1 iPhone.................................................................................. 110
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16.1.1 Prerequisites............................................................... 110
16.1.2 Connecting to your System on iPhone............................... 110
16.1.3 Live View Interface ....................................................... 111
16.1.4 Controlling PTZ Cameras............................................... 112
16.1.5 Viewing Snapshots and Videos with Local Files .................. 113
16.1.6 Using Playback Mode on iPhone ..................................... 114
16.1.7 Enabling Push Notifications ............................................ 115
16.1.8 Using the Event List ...................................................... 117
16.1.9 Using Favorites............................................................ 118
16.1.10 Using the E-Map .......................................................... 119
16.1.11 Device Manager........................................................... 121
16.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 122
16.2 iPad ..................................................................................... 124
16.2.1 Prerequisites............................................................... 124
16.2.2 Connecting to your system on an iPad .............................. 124
16.2.3 Live View Interface ....................................................... 125
16.2.4 Controlling PTZ Cameras............................................... 126
16.2.5 Using Playback Mode on iPad......................................... 127
16.2.6 Using Local File to View Manual Recordings ...................... 129
16.2.7 Enabling Push Notifications ............................................ 130
16.2.8 Using the Event List ...................................................... 132
16.2.9 Using Favorites............................................................ 133
16.2.10 Using the E-Map .......................................................... 134
16.2.11 Using the Device Manager ............................................. 136
16.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 136
16.3 Android ................................................................................ 139
16.3.1 Prerequisites............................................................... 139
16.3.2 Connecting to your System on Android ............................. 139
16.3.3 Live View Interface ....................................................... 140
16.3.4 Controlling PTZ Cameras............................................... 141
16.3.5 Viewing Snapshots and Videos with Local Files .................. 142
16.3.6 Using Playback Mode on Android .................................... 142
16.3.7 Enabling Push Notifications ............................................ 144
16.3.8 Using the Event List ...................................................... 145
16.3.9 Using Favorites............................................................ 145
16.3.10 Using the E-Map .......................................................... 147
16.3.11 Device Manager........................................................... 148
16.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 149
17 DDNS Setup (Advanced) .................................................................. 151
17.1 Accessing your System within a Local Network (LAN) ..................... 151
17.1.1 Step 1 of 3: Connect your System to Your Router ................ 151
17.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 152
17.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 152
17.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 154
17.2.1 Step 1 of 4: Port Forwarding ........................................... 155
17.2.2 Step 2 of 4: Create a DDNS Account ................................ 155
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17.2.3 Step 3 of 4: Enable DDNS on the System .......................... 159
17.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 159
18 Connecting a PTZ Camera (NR800 Series).......................................... 163
18.1 Controlling a PTZ Camera (Local NVR) ....................................... 163
18.2 Advanced PTZ Controls ........................................................... 164
18.2.1 Presets ...................................................................... 165
18.2.2 Tours......................................................................... 165
18.2.3 Pattern....................................................................... 166
18.2.4 Auto Scan .................................................................. 166
19 NR800 Series Hard Drive Installation ................................................. 168
19.1 Installing a Hard Drive.............................................................. 168
19.2 Removing the Hard Drive.......................................................... 169
19.3 Formatting Hard Drives ............................................................ 170
20 Recording Audio ............................................................................. 172
20.1 Step 1 of 2: Connecting an audio-capable camera ......................... 172
20.2 Step 2 of 2: Configuring audio recording ...................................... 173
21 Troubleshooting .............................................................................. 174
22 NR800 Series System Specifications ................................................. 176
22.1 System................................................................................. 176
22.2 Inputs/Outputs ....................................................................... 176
22.3 Display ................................................................................. 176
22.4 Recording ............................................................................. 176
22.5 Playback and Backup .............................................................. 177
22.6 Storage & Archive ................................................................... 177
22.7 Connectivity........................................................................... 177
22.8 General ................................................................................ 178
22.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) ................................................................................ 178
23 Notices........................................................................................... 179
23.1 FCC/IC Notice........................................................................ 179
23.2 Modification........................................................................... 179
23.3 ROHS .................................................................................. 179
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