FLIR DNR110 Series User manual

Instruction Manual
DNR110 SERIES

Instruction Manual
DNR110 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR114 (4-channel)
DNR118 (8-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flir.com/security/support
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 DNR110 Series Features.......................................................................4
3 Getting Started (DNR110 Series) ...........................................................5
4 Top Panel (DNR110 Series) ...................................................................6
5 Rear Panel (DNR110 Series) .................................................................7
6 Basic Setup (DNR110 Series)................................................................8
6.1 Step 1: Connect the IP Cameras .................................................... 8
6.2 Step 2: Connect the Mouse........................................................... 8
6.3 Step 3: Connect the Ethernet Cable ................................................8
6.4 Step 4: Connect the Monitor..........................................................9
6.5 Step 5: Connect the Power Adapter to Power the NVR ........................ 9
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) .................. 10
6.7 Step 7: Verify Camera Image ....................................................... 10
6.8 Step 8: Set the Time .................................................................. 10
6.9 Default System Password & Port Numbers ..................................... 10
6.9.1 FLIR Cloud™ ................................................................ 11
6.10 Quick Access to System Information ............................................. 11
6.11 Connecting Cameras to the Local Area Network (LAN) ..................... 12
7 Mouse Control .................................................................................. 15
8 Using the System .............................................................................. 16
8.1 On-Screen Display .................................................................... 16
8.2 Using the Quick Menu................................................................ 17
8.3 Adjusting Camera Image Settings................................................. 18
8.4 Using the Navigation Bar ............................................................ 20
8.5 Using the Camera Toolbar .......................................................... 20
8.5.1 Using Quick Playback ..................................................... 21
8.5.2 Using Digital Zoom in Live Display ..................................... 21
8.5.3 Using Real-time Backup .................................................. 21
8.6 Using the Virtual Keyboard.......................................................... 22
8.7 Adjusting Camera Zoom & Focus ................................................. 22
9 Setting The Time ............................................................................... 23
10 Recording......................................................................................... 24
10.1 Video Recording Types .............................................................. 24
10.2 Main Stream and Sub Stream ...................................................... 24
10.3 Setting up Scheduled or Manual Recording .................................... 24
10.4 Configuring Hard Drive Overwrite ................................................. 25
11 Search (Playback) ............................................................................. 26
11.1 Playing Back Video from the Hard Drive......................................... 26
11.2 Playback Controls ..................................................................... 27
11.3 Playing Back from a USB Drive .................................................... 27
12 Backup............................................................................................. 29
12.1 Formatting the USB Thumb Drive ................................................. 29
12.2 Backing up Video...................................................................... 30
12.3 Using the Video Clip Backup ....................................................... 30
12.4 Viewing Backup Files................................................................. 31
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Table of contents
12.4.1 Viewing Backup Files on PC ............................................. 31
12.4.2 Viewing Backup Files on Mac ........................................... 34
13 Managing Passwords and User Accounts............................................. 37
13.1 Changing Passwords................................................................. 37
13.2 Adding Users ........................................................................... 37
13.3 Modifying Users ....................................................................... 38
13.4 Deleting Users ......................................................................... 38
13.5 Account Groups ....................................................................... 39
13.6 Adding Groups ......................................................................... 39
13.7 Modifying Groups ..................................................................... 40
13.8 Deleting Groups ....................................................................... 40
14 Using the Main Menu ......................................................................... 41
14.1 Camera .................................................................................. 41
14.1.1 Remote Device .............................................................. 41
14.1.2 Viewing Camera Status ................................................... 42
14.1.3 Viewing Camera Firmware Versions ................................... 42
14.1.4 Updating Camera Firmware.............................................. 42
14.1.5 Recording..................................................................... 43
14.1.6 Configuring Recording Quality .......................................... 43
14.1.7 Configuring Audio Recording ............................................ 44
14.1.8 Configuring Snapshot Recording Settings............................ 45
14.1.9 Creating Custom Channel Names...................................... 46
14.2 Info........................................................................................ 47
14.2.1 HDD Info ...................................................................... 47
14.2.2 Record Info ................................................................... 47
14.2.3 Version ........................................................................ 48
14.2.4 Event Info ..................................................................... 48
14.2.5 Online Users ................................................................. 49
14.2.6 Load............................................................................ 49
14.2.7 Test............................................................................. 50
14.2.8 BPS ............................................................................ 50
14.2.9 Log ............................................................................. 50
14.3 Setting.................................................................................... 52
14.3.1 Network ....................................................................... 52
14.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 52
14.3.3 Configuring System Ports (Connection)............................... 53
14.3.4 Configuring DDNS Settings .............................................. 54
14.3.5 Configuring Email Alerts .................................................. 54
14.3.6 Configuring Switch Settings (Advanced).............................. 55
14.3.7 Event........................................................................... 56
14.3.8 Configuring Motion Detection............................................ 56
14.3.9 Configuring Video Loss Settings ........................................ 58
14.3.10 Configuring Hard Drive Warnings....................................... 59
14.3.11 Configuring Network Warnings .......................................... 60
14.3.12 Storage........................................................................ 60
14.3.13 Configuring the Video Recording Schedule .......................... 60
14.3.14 Configuring Pre-Recording ............................................... 61
14.3.15 Configuring the Snapshot Schedule ................................... 62
14.3.16 Configure Holidays ......................................................... 63
14.3.17 Formatting the Hard Drive ................................................ 64
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14.3.18 Configuring the Hard Drive Type ........................................ 65
14.3.19 Configuring Hard Drive Groups (Advanced) ......................... 65
14.3.20 Configuring General System Settings ................................. 67
14.3.21 Setting the Monitor Resolution (Display) .............................. 68
14.3.22 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 69
14.3.23 Setting the System to Factory Defaults................................ 70
14.3.24 Upgrading Firmware from USB.......................................... 71
14.4 Shutdown................................................................................ 72
15 Connecting to Your System Over the Internet on PC or Mac .................... 73
15.1 System Requirements................................................................ 73
15.2 Step 1 of 3: Connect your System to Your Router ............................. 73
15.3 Step 2 of 3: Obtain the system’s Device ID...................................... 74
15.4 Step 3 of 3: Connect to the System Over the Internet ........................ 74
16 Using FLIR Cloud™ Client for PC or Mac .............................................. 78
16.1 Home Page ............................................................................. 78
16.2 Live View ................................................................................ 78
16.2.1 Live View Controls.......................................................... 79
16.2.2 Opening Live View in Multiple Monitors ............................... 80
16.3 Controlling PTZ Cameras ........................................................... 81
16.3.1 PTZ Presets.................................................................. 82
16.3.2 PTZ Tours..................................................................... 83
16.3.3 PTZ Pattern .................................................................. 84
16.3.4 PTZ Scan ..................................................................... 85
16.3.5 PTZ Pan....................................................................... 85
16.4 Playback................................................................................. 85
16.5 Playback Controls ..................................................................... 87
16.6 Downloading Video to your Computer Hard Drive............................. 88
16.7 Alarm ..................................................................................... 89
16.8 Log........................................................................................ 90
16.9 E-map .................................................................................... 91
16.10 Devices .................................................................................. 93
16.11 Device Config .......................................................................... 94
16.12 Alarm CFG.............................................................................. 94
16.13 Tour & Task ............................................................................. 97
16.14 Account.................................................................................. 98
16.14.1 Managing User Accounts ................................................. 98
16.14.2 Managing Roles........................................................... 100
16.15 General ................................................................................ 101
16.15.1 Basic......................................................................... 101
16.15.2 File ........................................................................... 101
16.15.3 Alarm Prompt .............................................................. 102
16.15.4 Version ...................................................................... 103
17 Connecting to your System Using Smartphone or Tablet Apps.............. 104
17.1 iPhone.................................................................................. 104
17.1.1 Prerequisites............................................................... 104
17.1.2 Connecting to your System on iPhone............................... 104
17.1.3 Live View Interface ....................................................... 105
17.1.4 Controlling PTZ Cameras............................................... 106
17.1.5 Viewing Snapshots and Videos with Local Files .................. 107
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17.1.6 Using Playback Mode on iPhone ..................................... 108
17.1.7 Enabling Push Notifications ............................................ 109
17.1.8 Using the Event List ...................................................... 111
17.1.9 Using Favorites............................................................ 112
17.1.10 Using the E-Map .......................................................... 113
17.1.11 Device Manager........................................................... 115
17.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 116
17.2 iPad..................................................................................... 118
17.2.1 Prerequisites............................................................... 118
17.2.2 Connecting to your system on an iPad .............................. 118
17.2.3 Live View Interface ....................................................... 119
17.2.4 Controlling PTZ Cameras............................................... 120
17.2.5 Using Playback Mode on iPad......................................... 121
17.2.6 Using Local File to View Manual Recordings ...................... 123
17.2.7 Enabling Push Notifications ............................................ 124
17.2.8 Using the Event List ...................................................... 126
17.2.9 Using Favorites............................................................ 127
17.2.10 Using the E-Map .......................................................... 128
17.2.11 Using the Device Manager ............................................. 130
17.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 130
17.3 Android ................................................................................ 133
17.3.1 Prerequisites............................................................... 133
17.3.2 Connecting to your System on Android ............................. 133
17.3.3 Live View Interface ....................................................... 134
17.3.4 Controlling PTZ Cameras............................................... 135
17.3.5 Viewing Snapshots and Videos with Local Files .................. 136
17.3.6 Using Playback Mode on Android .................................... 136
17.3.7 Enabling Push Notifications ............................................ 138
17.3.8 Using the Event List ...................................................... 139
17.3.9 Using Favorites............................................................ 139
17.3.10 Using the E-Map .......................................................... 141
17.3.11 Device Manager........................................................... 142
17.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 143
18 Remote Viewing On Internet Explorer ................................................ 145
18.1 Prerequisites ......................................................................... 145
18.1.1 IE Live Display Overview................................................ 146
18.1.2 Using Search Mode in IE (Playback)................................. 147
19 DDNS Setup (Advanced) .................................................................. 149
19.1 Accessing your System within a Local Network (LAN) ..................... 149
19.1.1 Step 1 of 3: Connect your System to Your Router ................ 149
19.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 150
19.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 150
19.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 152
19.2.1 Step 1 of 4: Port Forwarding ........................................... 153
19.2.2 Step 2 of 4: Create a DDNS Account ................................ 153
19.2.3 Step 3 of 4: Enable DDNS on the System .......................... 154
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19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 155
20 Connecting a PTZ Camera (DNR110 Series)........................................ 159
20.1 Controlling a PTZ Camera (Local NVR) ....................................... 159
20.2 Advanced PTZ Controls ........................................................... 159
20.2.1 Presets ...................................................................... 160
20.2.2 Tours......................................................................... 161
20.2.3 Pattern....................................................................... 161
20.2.4 Auto Scan .................................................................. 162
21 DNR110 Series Hard Drive Installation ............................................... 163
21.1 Installing a Hard Drive.............................................................. 163
21.2 Removing the Hard Drive.......................................................... 165
21.3 Formatting Hard Drives ............................................................ 167
22 Recording Audio ............................................................................. 168
22.1 Step 1 of 2: Connecting an audio-capable camera ......................... 168
22.2 Step 2 of 2: Configuring audio recording ...................................... 169
23 DNR110 Series Troubleshooting........................................................ 170
24 DNR110 Series System Specifications ............................................... 172
24.1 System................................................................................. 172
24.2 Inputs/Outputs ....................................................................... 172
24.3 Display ................................................................................. 172
24.4 Recording ............................................................................. 172
24.5 Playback and Backup .............................................................. 173
24.6 Storage and Archive ................................................................ 173
24.7 Connectivity........................................................................... 173
24.8 General ................................................................................ 174
24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) ................................................................................ 174
25 Notices........................................................................................... 175
25.1 FCC Class A Notice ................................................................ 175
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