FLIR DNR800 Series User manual

Instruction Manual
DNR800 Series

Instruction Manual
DNR800 Series
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Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a
high quality, reliable security solution.
This manual refers to the following models:
DNR816 (16-channel)
DNR832 (32-channel)
DNR864 (64-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flir.com/security/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 Getting Started (DNR800 Series) ...........................................................4
3 DNR800 Series Front Panel...................................................................5
4 DNR800 Series Rear Panel....................................................................7
5 Basic Setup (DNR800 Series)................................................................8
5.1 Step 1: Connect the IP Cameras .................................................... 8
5.2 Step 2: Connect the Mouse........................................................... 8
5.3 Step 3: Connect the Ethernet Cable ................................................8
5.4 Step 4: Connect the Monitor..........................................................9
5.5 Step 5: Connect the Power Cable to Power the NVR........................... 9
5.6 Step 6: Upgrade Firmware to Latest Version (if Available) .................. 10
5.7 Step 7: Verify Camera Image ....................................................... 10
5.8 Step 8: Set the Time .................................................................. 10
5.9 Default System Password & Port Numbers ..................................... 10
5.9.1 FLIR Cloud™ ................................................................ 10
5.10 Quick Access to System Information ............................................. 11
5.11 Connecting Cameras to the Local Area Network (LAN) ..................... 12
6 Mouse Control .................................................................................. 15
7 Remote Control ................................................................................. 16
7.1 Setting the Remote Control Address ............................................. 17
8 Using the System .............................................................................. 18
8.1 On-Screen Display .................................................................... 18
8.2 Using the Quick Menu................................................................ 19
8.3 Adjusting Camera Image Settings................................................. 19
8.4 Using the Navigation Bar ............................................................ 21
8.5 Using the Camera Toolbar .......................................................... 21
8.5.1 Using Quick Playback ..................................................... 22
8.5.2 Using Digital Zoom in Live Display ..................................... 22
8.5.3 Using Real-time Backup .................................................. 22
8.6 Using the Virtual Keyboard.......................................................... 23
8.7 Adjusting Camera Zoom & Focus ................................................. 23
9 Setting The Time ............................................................................... 24
10 Recording......................................................................................... 25
10.1 Video Recording Types .............................................................. 25
10.2 Main Stream and Sub Stream ...................................................... 25
10.3 Setting up Scheduled or Manual Recording .................................... 25
10.4 Configuring Hard Drive Overwrite ................................................. 26
11 Search (Playback) ............................................................................. 28
11.1 Playing Back Video from the Hard Drive......................................... 28
11.2 Playback Controls ..................................................................... 29
11.3 Playing Back from a USB Drive .................................................... 29
11.4 Using Smart Search .................................................................. 30
12 Backup............................................................................................. 32
12.1 Formatting the USB Thumb Drive ................................................. 32
12.2 Backing up Video...................................................................... 33
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12.3 Using Video Clip Backup ............................................................ 33
12.4 Viewing Backup Files................................................................. 34
12.4.1 Viewing Backup Files on PC ............................................. 34
12.4.2 Viewing Backup Files on Mac ........................................... 37
13 Managing Passwords and User Accounts............................................. 40
13.1 Changing Passwords................................................................. 40
13.2 Adding Users ........................................................................... 41
13.3 Modifying Users ....................................................................... 41
13.4 Deleting Users ......................................................................... 42
13.5 Account Groups ....................................................................... 42
13.6 Adding Groups ......................................................................... 42
13.7 Modifying Groups ..................................................................... 43
13.8 Deleting Groups ....................................................................... 43
14 Using the Main Menu ......................................................................... 44
14.1 Camera .................................................................................. 44
14.1.1 Remote Device .............................................................. 44
14.1.2 Viewing Camera Status ................................................... 45
14.1.3 Viewing Camera Firmware Versions ................................... 45
14.1.4 Upgrading Camera Firmware ............................................ 45
14.1.5 Recording..................................................................... 46
14.1.6 Configuring Recording Quality .......................................... 46
14.1.7 Configuring Audio Recording ............................................ 47
14.1.8 Configuring Snapshot Recording Settings............................ 48
14.1.9 Creating Custom Channel Names...................................... 49
14.2 Info........................................................................................ 50
14.2.1 HDD Info...................................................................... 50
14.2.2 Record Info ................................................................... 50
14.2.3 Version ........................................................................ 51
14.2.4 Event Info ..................................................................... 51
14.2.5 Online Users ................................................................. 52
14.2.6 Load............................................................................ 52
14.2.7 Test............................................................................. 53
14.2.8 BPS ............................................................................ 53
14.2.9 Log ............................................................................. 53
14.3 Setting.................................................................................... 55
14.3.1 Network ....................................................................... 55
14.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 55
14.3.3 Configuring System Ports (Connection)............................... 56
14.3.4 Configuring DDNS Settings .............................................. 57
14.3.5 Configuring Email Alerts .................................................. 57
14.3.6 Configuring Switch Settings (Advanced).............................. 58
14.3.7 Event........................................................................... 59
14.3.8 Configuring Motion Detection............................................ 59
14.3.9 Configuring Video Loss Settings ........................................ 61
14.3.10 Configuring Alarm Input Devices........................................ 62
14.3.11 Controlling Alarm Output Devices ...................................... 63
14.3.12 Configuring Hard Drive Warnings....................................... 64
14.3.13 Configuring Network Warnings .......................................... 65
14.3.14 Storage........................................................................ 65
14.3.15 Configuring the Video Recording Schedule .......................... 66
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14.3.16 Configuring Pre-Recording ............................................... 66
14.3.17 Configuring the Snapshot Schedule ................................... 67
14.3.18 Configuring Holidays....................................................... 68
14.3.19 Formatting the Hard Drive ................................................ 69
14.3.20 Configuring Hard Drive Type ............................................. 70
14.3.21 Installing eSATA Hard Drives ............................................ 70
14.3.22 Setting up Hard Drive Mirroring (Advanced) ......................... 71
14.3.23 Configuring Hard Drive Groups (Advanced) ......................... 73
14.3.24 Configuring General System Settings ................................. 74
14.3.25 Setting the Monitor Resolution (Display) .............................. 75
14.3.26 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 76
14.3.27 Setting the System to Factory Defaults................................ 77
14.3.28 Upgrading Firmware from USB.......................................... 78
14.4 Shutdown................................................................................ 80
15 Connecting to Your System Over the Internet on PC or Mac .................... 81
15.1 System Requirements................................................................ 81
15.2 Step 1 of 3: Connect your System to Your Router ............................. 81
15.3 Step 2 of 3: Obtain the system’s Device ID...................................... 82
15.4 Step 3 of 3: Connect to the System Over the Internet ........................ 82
16 Using FLIR Cloud™ Client for PC or Mac .............................................. 86
16.1 Home Page ............................................................................. 86
16.2 Live View ................................................................................ 86
16.2.1 Live View Controls.......................................................... 87
16.2.2 Opening Live View in Multiple Monitors ............................... 88
16.3 Controlling PTZ Cameras ........................................................... 89
16.3.1 PTZ Presets.................................................................. 90
16.3.2 PTZ Tours..................................................................... 91
16.3.3 PTZ Pattern .................................................................. 92
16.3.4 PTZ Scan ..................................................................... 93
16.3.5 PTZ Pan....................................................................... 93
16.4 Playback................................................................................. 93
16.5 Playback Controls ..................................................................... 95
16.6 Downloading Video to your Computer Hard Drive............................. 96
16.7 Alarm ..................................................................................... 97
16.8 Log........................................................................................ 98
16.9 E-map .................................................................................... 99
16.10 Devices ................................................................................ 101
16.11 Device Config ........................................................................ 102
16.12 Alarm CFG ............................................................................ 102
16.13 Tour & Task ........................................................................... 105
16.14 Account................................................................................ 106
16.14.1 Managing User Accounts ............................................... 106
16.14.2 Managing Roles........................................................... 108
16.15 General ................................................................................ 109
16.15.1 Basic......................................................................... 109
16.15.2 File ........................................................................... 109
16.15.3 Alarm Prompt .............................................................. 110
16.15.4 Version ...................................................................... 111
17 Connecting to your System Using Smartphone or Tablet Apps.............. 112
17.1 iPhone.................................................................................. 112
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17.1.1 Prerequisites............................................................... 112
17.1.2 Connecting to your System on iPhone............................... 112
17.1.3 Live View Interface ....................................................... 113
17.1.4 Controlling PTZ Cameras............................................... 114
17.1.5 Viewing Snapshots and Videos with Local Files .................. 115
17.1.6 Using Playback Mode on iPhone ..................................... 116
17.1.7 Enabling Push Notifications ............................................ 117
17.1.8 Using the Event List ...................................................... 119
17.1.9 Using Favorites............................................................ 120
17.1.10 Using the E-Map .......................................................... 121
17.1.11 Device Manager........................................................... 123
17.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 124
17.2 iPad..................................................................................... 126
17.2.1 Prerequisites............................................................... 126
17.2.2 Connecting to your system on an iPad .............................. 126
17.2.3 Live View Interface ....................................................... 127
17.2.4 Controlling PTZ Cameras............................................... 128
17.2.5 Using Playback Mode on iPad......................................... 129
17.2.6 Using Local File to View Manual Recordings ...................... 131
17.2.7 Enabling Push Notifications ............................................ 132
17.2.8 Using the Event List ...................................................... 134
17.2.9 Using Favorites............................................................ 135
17.2.10 Using the E-Map .......................................................... 136
17.2.11 Using the Device Manager ............................................. 138
17.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 138
17.3 Android ................................................................................ 141
17.3.1 Prerequisites............................................................... 141
17.3.2 Connecting to your System on Android ............................. 141
17.3.3 Live View Interface ....................................................... 142
17.3.4 Controlling PTZ Cameras............................................... 143
17.3.5 Viewing Snapshots and Videos with Local Files .................. 144
17.3.6 Using Playback Mode on Android .................................... 144
17.3.7 Enabling Push Notifications ............................................ 146
17.3.8 Using the Event List ...................................................... 147
17.3.9 Using Favorites............................................................ 147
17.3.10 Using the E-Map .......................................................... 149
17.3.11 Device Manager........................................................... 150
17.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 151
18 Remote Viewing On Internet Explorer ................................................ 153
18.1 Prerequisites ......................................................................... 153
18.1.1 IE Live Display Overview................................................ 154
18.1.2 Using Search Mode in IE (Playback)................................. 155
19 RTSP Streaming (Advanced)............................................................. 157
20 DDNS Setup (Advanced) .................................................................. 159
20.1 Accessing your System within a Local Network (LAN) ..................... 159
20.1.1 Step 1 of 3: Connect your System to Your Router ................ 159
20.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 160
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20.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 160
20.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 162
20.2.1 Step 1 of 4: Port Forwarding ........................................... 163
20.2.2 Step 2 of 4: Create a DDNS Account ................................ 163
20.2.3 Step 3 of 4: Enable DDNS on the System .......................... 164
20.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 165
21 Connecting a PTZ Camera (DNR800 Series)........................................ 169
21.1 Controlling a PTZ Camera (Local NVR) ....................................... 171
21.2 Advanced PTZ Controls ........................................................... 171
21.2.1 Presets ...................................................................... 172
21.2.2 Tours......................................................................... 173
21.2.3 Pattern....................................................................... 173
21.2.4 Auto Scan .................................................................. 174
22 DNR800 Series Hard Drive Installation ............................................... 175
22.1 Installing a Hard Drive.............................................................. 175
22.2 Removing the Hard Drive.......................................................... 176
22.3 Formatting Hard Drives ............................................................ 177
23 Troubleshooting .............................................................................. 179
24 DNR800 Series System Specifications ............................................... 181
24.1 System................................................................................. 181
24.2 Inputs/Outputs ....................................................................... 181
24.3 Display ................................................................................. 181
24.4 Recording ............................................................................. 181
24.5 Playback and Backup .............................................................. 182
24.6 Storage & Archive ................................................................... 182
24.7 Connectivity........................................................................... 182
24.8 General ................................................................................ 182
24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) ................................................................................ 183
25 Notices........................................................................................... 184
25.1 FCC Class A Notice ................................................................ 184
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