FLIR IP Series User manual

Instruction Manual
FLIR IP Series
Firmware v2.210

Instruction Manual
FLIR IP Series
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Table of contents
1 Overview............................................................................................1
2 Web Configuration Setup .....................................................................2
2.1 Supported Browsers.................................................................... 2
2.2 Internet Explorer Setup ................................................................2
2.3 Safari Setup...............................................................................2
2.4 Firefox Setup .............................................................................3
2.5 Google Chrome Setup ................................................................. 3
3 Live View............................................................................................5
3.1 PTZ Control Panel (PTZ Cameras Only)........................................... 7
3.1.1 PTZ Controls................................................................... 8
3.1.2 Scan .............................................................................8
3.1.3 Preset............................................................................8
3.1.4 Pattern...........................................................................9
3.1.5 Goto..............................................................................9
3.1.6 Pan ...............................................................................9
3.1.7 Tour ............................................................................ 10
4 Playback (Cameras with microSD only)................................................ 11
4.1 Playback Controls ..................................................................... 12
4.2 Backing up Video Files............................................................... 13
5 Setup ............................................................................................... 14
5.1 Camera .................................................................................. 14
5.1.1 Settings ....................................................................... 14
5.1.2 Profile Management........................................................ 17
5.1.3 Zoom and Focus (Motorized Lens Cameras Only) ................. 18
5.1.4 Video........................................................................... 19
5.1.5 Snapshot...................................................................... 20
5.1.6 Overlay ........................................................................ 21
5.1.7 Privacy Masking............................................................. 22
5.1.8 Path ............................................................................ 22
5.1.9 Audio........................................................................... 23
5.2 Network.................................................................................. 23
5.2.1 TCP-IP......................................................................... 23
5.2.2 Connection ................................................................... 24
5.2.3 PPPoE (Unsupported) ..................................................... 25
5.2.4 DDNS.......................................................................... 25
5.2.5 IP Filter ........................................................................ 25
5.2.6 SMTP (Email)................................................................ 26
5.2.7 UPnP........................................................................... 26
5.2.8 Bonjour........................................................................ 27
5.2.9 SNMP (Unsupported)...................................................... 28
5.2.10 Multicast (Unsupported) .................................................. 28
5.2.11 802.1x (Unsupported) ..................................................... 28
5.2.12 QoS (Unsupported) ........................................................ 28
5.2.13 RTSP Streaming (Advanced) ............................................ 28
5.3 PTZ ....................................................................................... 29
5.3.1 Preset.......................................................................... 29
5.3.2 Tour ............................................................................ 30
5.3.3 Scan ........................................................................... 31
5.3.4 Pattern......................................................................... 31
5.3.5 Pan ............................................................................. 32
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5.3.6 Privacy Mask................................................................. 32
5.3.7 PTZ Speed ................................................................... 33
5.3.8 Idle Motion.................................................................... 33
5.3.9 Power Up ..................................................................... 33
5.3.10 PTZ Restart .................................................................. 34
5.3.11 Default......................................................................... 34
5.4 Event ..................................................................................... 35
5.4.1 Motion Detect................................................................ 35
5.4.2 Video Masking (Unsupported)........................................... 38
5.4.3 Relay Activation (Cameras with Alarm I/O Only) .................... 38
5.4.4 No SD Card .................................................................. 38
5.4.5 Capacity Warning........................................................... 39
5.4.6 SD Card Error................................................................ 39
5.4.7 Disconnection ............................................................... 40
5.4.8 IP Conflict..................................................................... 41
5.4.9 Network ....................................................................... 41
5.5 Storage .................................................................................. 42
5.5.1 Record Schedule ........................................................... 42
5.5.2 Snapshot Schedule ........................................................ 43
5.5.3 Holiday Schedule ........................................................... 44
5.5.4 Path ............................................................................ 44
5.5.5 Local........................................................................... 45
5.5.6 FTP............................................................................. 45
5.5.7 Record Control .............................................................. 46
5.6 System................................................................................... 46
5.6.1 General........................................................................ 46
5.6.2 Date & Time .................................................................. 47
5.6.3 Account ....................................................................... 48
5.6.4 PTZ Settings ................................................................. 50
5.6.5 Default......................................................................... 51
5.6.6 Import / Export............................................................... 52
5.6.7 Auto Maintain ................................................................ 52
5.6.8 Upgrade....................................................................... 53
5.7 Information .............................................................................. 53
5.7.1 Version ........................................................................ 53
5.7.2 Log ............................................................................. 53
6 Firmware Upgrade Tool ...................................................................... 55
6.1 Installing a Firmware Upgrade Over the LAN................................... 55
6.2 Installing a Firmware Upgrade Over the Internet............................... 56
7 Connecting to Cameras with FLIR Cloud™ CMS.................................... 58
7.1 System Requirements................................................................ 58
7.2 Installing FLIR Cloud™ Client ...................................................... 58
7.3 Adding a Camera over the Local Network (LAN) .............................. 59
7.4 Adding a Camera over the Internet using a DDNS Address ................ 60
8 Using FLIR Cloud™ Client for PC or Mac .............................................. 63
8.1 Home Page ............................................................................. 63
8.2 Live View ................................................................................ 63
8.2.1 Live View Controls.......................................................... 64
8.2.2 Opening Live View in Multiple Monitors ............................... 65
8.3 Controlling PTZ Cameras ........................................................... 66
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8.3.1 PTZ Presets.................................................................. 67
8.3.2 PTZ Tours..................................................................... 68
8.3.3 PTZ Pattern .................................................................. 69
8.3.4 PTZ Scan..................................................................... 70
8.3.5 PTZ Pan....................................................................... 70
8.4 Playback................................................................................. 70
8.5 Playback Controls ..................................................................... 72
8.6 Downloading Video to your Computer Hard Drive............................. 73
8.7 Alarm ..................................................................................... 74
8.8 Log........................................................................................ 74
8.9 E-map .................................................................................... 75
8.10 Devices .................................................................................. 77
8.11 Device Config .......................................................................... 78
8.12 Alarm CFG .............................................................................. 79
8.13 Tour & Task ............................................................................. 82
8.14 Account.................................................................................. 83
8.14.1 Managing User Accounts ................................................. 83
8.14.2 Managing Roles............................................................. 85
8.15 General .................................................................................. 86
8.15.1 Basic........................................................................... 86
8.15.2 File ............................................................................. 86
8.15.3 Alarm Prompt ................................................................ 87
8.15.4 Version ........................................................................ 88
9 Smartphone and Tablet Apps .............................................................. 89
9.1 iPhone.................................................................................... 89
9.1.1 Prerequisites................................................................. 89
9.1.2 Connecting to your IP camera on an iPhone ......................... 89
9.1.3 Live View Interface ......................................................... 90
9.1.4 Controlling PTZ Cameras................................................. 91
9.1.5 Viewing Snapshots and Videos with Local Files .................... 92
9.1.6 Using Playback Mode on iPhone ....................................... 93
9.1.7 Enabling Push Notifications .............................................. 94
9.1.8 Using the Event List ........................................................ 96
9.1.9 Using Favorites.............................................................. 97
9.1.10 Using the E-Map ............................................................ 98
9.1.11 Device Manager........................................................... 100
9.2 iPad..................................................................................... 101
9.2.1 Prerequisites............................................................... 101
9.2.2 Connecting to your IP Camera on an iPad.......................... 101
9.2.3 Live View Interface ....................................................... 102
9.2.4 Controlling PTZ Cameras............................................... 103
9.2.5 Using Playback Mode on iPad......................................... 104
9.2.6 Using Local File to View Manual Recordings ...................... 106
9.2.7 Enabling Push Notifications ............................................ 107
9.2.8 Using the Event List ...................................................... 109
9.2.9 Using Favorites............................................................ 110
9.2.10 Using the E-Map .......................................................... 111
9.2.11 Using the Device Manager ............................................. 113
9.3 Android ................................................................................ 113
9.3.1 Prerequisites............................................................... 113
9.3.2 Connecting to your IP camera on Android .......................... 114
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9.3.3 Live View Interface ....................................................... 114
9.3.4 Controlling PTZ Cameras............................................... 115
9.3.5 Viewing Snapshots and Videos with Local Files .................. 116
9.3.6 Using Playback Mode on iPhone ..................................... 117
9.3.7 Enabling Push Notifications ............................................ 118
9.3.8 Using the Event List ...................................................... 120
9.3.9 Using Favorites............................................................ 121
9.3.10 Using the E-Map .......................................................... 122
9.3.11 Device Manager........................................................... 124
10 Appendix A — Camera Conditions (Select models only) ...................... 126
10.1 Image Sensor Setting .............................................................. 126
10.2 White Balance Setting.............................................................. 126
10.3 Exposure Setting .................................................................... 127
10.4 Noise Reduction Setting........................................................... 129
10.5 Day / Night Setting .................................................................. 130
10.6 Focus Setting......................................................................... 131
10.7 Zoom Setting ......................................................................... 132
10.8 Sharpness Setting .................................................................. 133
10.9 Picture Setting........................................................................ 133
10.10 Restore Default Settings........................................................... 134
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Overview
1
This manual covers the following topics related to your FLIR IP Series camera:
•Web browser configuration interface: See 2 Web Configuration Setup, page 2.
•Firmware upgrade tool: See 6 Firmware Upgrade Tool, page 55.
•Central Management Software for PC / Mac: See 7 Connecting to Cameras with
FLIR Cloud™ CMS, page 58.
•Smartphone / tablet apps: See 9 Smartphone and Tablet Apps, page 89.
Note
• For physical installation instructions, please refer to the Quick Connection Guide for your camera
model.
• Some settings described in this manual may not be available depending on the features supported by
your camera model.
• The following models have a different web interface and supporting software: DND13TL2, DNB14L2,
DNB13TL2, DNV14TL2, DNE14TL2, DNV14UX2, DNB14UX2. For instructions, please refer to the
respective manual for these cameras.
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Web Configuration Setup
2
The camera includes a built-in web interface that can be accessed using a web browser.
2.1 Supported Browsers
• Google Chrome™, Mozilla Firefox®, and Apple Safari® (via Webplugin)
• Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®)
2.2 Internet Explorer Setup
1. Open Internet Explorer® and enter the camera’s IP address in the address bar in the
following format: http://IP address:HTTP Port.
• For example: http://192.168.0.100:80
2. A notification bar appears asking if you would like to install ActiveX® plugins. Click In-
stall or Allow to install the plugins.
3. Enter the camera user name (default: admin) and password (default: admin) and click
Login.
2.3 Safari Setup
1. Open Safari® and enter the camera’s IP address in the address bar in the following
format: http://IP address:HTTP Port.
• For example: http://192.168.0.100:80
2. A notification appears asking if you want to use the NPMedia plug-in. Click Trust to
use the plug-in.
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Web Configuration Setup
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3. Enter the camera user name (default: admin) and password (default: admin) and click
Login.
Note
If video from the camera does not appear after installation, quit Safari® by right-clicking on the Sa-
fari® icon in the dock and then selecting Quit. Then restart Safari® and log back into your camera.
2.4 Firefox Setup
1. Open Firefox® and enter the camera’s IP address in the address bar in the following
format: http://IP address:HTTP Port.
• For example: http://192.168.0.100:80
2. A notification appears asking if you want to use the MMX plug-in. Click Allow... to use
the plug-in.
3. Enter the camera user name (default: admin) and password (default: admin) and click
Login.
Note
If video from the camera does not appear after installation, quit Firefox® by closing the browser win-
dow. Then restart Firefox® and log back into your camera.
2.5 Google Chrome Setup
1. Open Chrome™ and enter the camera’s IP address in the address bar in the following
format: http://IP address:HTTP Port.
• For example: http://192.168.0.100:80
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Web Configuration Setup
2
2. Click Please click here to download and install the plug-in.
3. The plug-in downloads automatically. When finished, double-click the plug-in in the
downloads bar at the bottom of the browser window.
4. Enter the camera user name (default: admin) and password (default: admin) and click
Login.
Note
If video from the camera does not appear after installation, quit Chrome™ by closing the browser
window. Then restart Chrome™ and log back into your camera.
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Live View
3
Upon login, the web interface opens to the Live View.
Note
Some functions are not available on all IP camera models, based on the features available.
1. Stream/Protocol Select: Allows you to select the video stream and protocol used in
Live View.
•Main Stream: Click to view the Main Stream. The Main Stream provides better pic-
ture quality and resolution, but requires higher bandwidth.
•Sub Stream: Click to view the Sub Stream. The Sub Stream is recommended for
better performance when viewing the camera over the Internet.
•Protocol: Select the protocol that will be used to stream video: TCP or UDP.
Note
Multicast is not supported.
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Live View3
2. Video Display Controls ()
•Color Settings: Click to open color settings.
1. Brightness; 2. Contrast; 3. Hue; 4. Saturation
•Original Size: Click to view the video in its original size. This depends on the
resolution and if you are viewing the Main Stream or Sub Stream.
•Full Screen: Click to view the video in full screen. Double-click or press ESC to
exit full screen mode.
•Width / Height Ratio: Click select Original to use the original proportions of
the image or Adaptive to adapt the image proportions to the size of the screen.
•Realtime / Fluency: Click to select Realtime,Normal, or Fluency.
•PTZ Controls (PTZ cameras only): Click to hide/show PTZ camera controls.
For details, see 3.1 PTZ Control Panel (PTZ Cameras Only), page 7.
3. Menu Tabs
•Live: Click to access Live View.
•PTZ: On micro PT cameras, the PTZ Control Panel is opened using the PTZ tab,
which replaces the button on the Video Display Controls panel.
•Playback: Click to playback video from the camera’s microSD card (cameras that
support microSD only).
•Setup: Click to setup camera functions.
•Alarm: Click to configure alarms.
•Logout: Log out of the camera.
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Live View3
4. Live View Functions ()
•Pen: Click the pen icon to activate the pen. Then, click-and-drag to draw lines
overtop of the video display. Click the arrow beside the pen icon to select the pen
color ( ).
•Alarm Output: Click to activate an alarm output device connected to the cam-
era (cameras with alarm I/O only).
•Digital Zoom: Click to activate digital zoom mode. Then, click-and-drag in the
video area to select an area to zoom in.
•Snapshot: Click to save a snapshot from the camera to your computer hard
drive. To configure the folder where snapshots are saved, see 5.1.8 Path, page 22.
Note
Depending on your computer’s security settings, you may need to run your browser as adminis-
trator to save snapshots or manual recordings.
•Triple Snapshot: Save the next three frames from the camera as snapshots.
•Manual Record: Click to start manually recording live video to your computer
hard drive. Click again to stop recording. To configure the folder where manual re-
cordings are saved, see 5.1.8 Path, page 22.
•Manual Focus (motorized lens cameras only): Click to display the AF Peak
and AF Max parameters for auto focus. The closer AF Peak and AF Max are, the
better the focus effect is. To configure auto focus, see 5.1.3 Zoom and Focus (Mo-
torized Lens Cameras Only), page 18.
•Audio Output: Click to mute / un-mute audio coming from the camera (audio-
enabled cameras only; must have self-powered microphone connected to the
camera).
•Intercom: Click to activate the intercom to the camera (audio-enabled cameras
only; must have amplifier or speakers connected to the camera.
•Help: Click to access the built-in help file.
3.1 PTZ Control Panel (PTZ Cameras Only)
From Live View, click to open the PTZ control panel.
Note
The PTZ control panel only allows you to call pre-configured actions. To configure PTZ actions such as
preset locations and tours, see 5.3 PTZ, page 29.
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3.1.1 PTZ Controls
1. Click the arrows to move the camera
2. Click middle button and then click and drag on the video to move the camera
3. Adjust the camera speed
4. Adjust the zoom
5. Adjust the focus
6. Adjust the iris
3.1.2 Scan
You can use the Scan function to have the camera move automatically between two points.
To configure scan function:
1. Select Scan from the dropdown menu under PTZ Function.
2. Click Start to begin the scan.
3.1.3 Preset
You can save preset positions in the camera to recall them later.
To go to a preset location:
1. Select Preset from the dropdown menu under PTZ Function.
2. Enter the number of the preset you would like to move the camera to.
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Live View3
3. Click Goto to move the camera to the preset location.
3.1.4 Pattern
You can use the pattern function to record a series of camera movements to recall later.
To run a pattern:
1. Select Pattern from the dropdown menu under PTZ Function.
2. Enter the number of the pattern you would like to move the camera to between 1~5.
3. Click Start to run the pattern.
3.1.5 Goto
The Goto function allows you to move the camera to a position with specified parameters.
To move the camera to a specified position:
1. Select Goto from the dropdown menu under PTZ Function.
2. Enter the Horizontal Angle you would like to move the camera to between 0~3600.
3. Enter the Vertical Angle you would like to move the camera to between 0~900.
4. Enter the Zoom level between 1~128.
5. Click Goto to go to the specified position.
3.1.6 Pan
You can use pan to have the camera move horizontally between two positions.
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To start a pan:
1. Select Pan from the dropdown menu under PTZ Function.
2. Click Start to begin panning.
3.1.7 Tour
Use tours to have the PTZ camera move automatically to several preset locations in a
cycle.
To start a tour:
1. Select Tour from the dropdown menu under PTZ Function.
2. Enter the number of the tour you would like to move the camera to between 1~8.
3. Click Start to begin the tour.
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Playback (Cameras with microSD
only)
4
Playback mode allows you to playback video from the camera’s SD / microSD card.
Note
Playback is only available if your camera supports on-board recording using an SD / microSD card.
To playback video from the microSD card:
1. Use the calendar to select a day to search for video. The bar on the bottom populates
with video recorded on that day.
2. Click in the time bar to start playback.
OR
1. Click in the calendar to select a day to search for video.
2. Click . A list appears with video files from the selected day.
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Playback (Cameras with microSD only)
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3. Click a time to select it.
4. Click then to start playback.
4.1 Playback Controls
1. Play
2. Stop
3. Next frame
4. Slow
5. Fast
6. Mute
7. Volume
8. Select playback time
9. Show / hide recording type in time bar
10. Zoom into time bar
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