Florence Versatile 4C16D-20 User manual

MAINTENANCE MANUAL
All Recessed-Mount Modules
© 2017 Florence Corporation. All rights reserved.
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Page 2 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Open Master Door(s) of a Tenant or Tenant-With-Parcel Module 8
General Information and Advisories 3
Technical References 3
Product Information 4
Security Tool Requirements 6
Care and Cleaning 7
Removal of Module from Wall or Enclosure 14
Open Access Door of a Trash/Recycling-Bin Module 12
Open Master Door(s) of a Parcel-Only Module 10
TABLE OF CONTENTS
Replacement of Top and/or Bottom Trim 18
Replacement of Master-Door Hook 20
Replacement of Access-Door Latch Bracket and Master-Door Latch-Release Handle 22
Replacement of Parcel-Door Spring 44
Replacement of Master Door 24
Replacement of Number Decal and Parcel-Key Tags 62
Replacement of Master Door Hold-open Device 16
Replacement of Left and/or Right Trim 26
Replacement of Master-Door Latch-Slide Mechanism 28
Replacement of Master-Door Outer Hinge 30
Replacement of Hinge Rod 32
Replacement of Single-High-Compartment Standard Tenant Lock 34
Replacement of Multi-High Compartment Standard Tenant Lock 36
Replacement of Tenant Compartment Door 38
Replacement of Master Lock in Access Door 40
Replacement of Access Door 42
Replacement of Parcel Master Lock 48
Replacement of Parcel Door 50
Replacement of Trash/Recycling-Bin Access-Door Lock—Standard Cam Lock 52
Replacement of Parcel-Lock Assembly 46
Replacement of Trash/Recycling-Bin Access-Door Lock—Slotted Keyless Lock 54
Replacement of Trash/Recycling-Bin Flap 56
Replacement of Center or Bottom Shelf 58
Replacement of Top Shelf 60
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www.orencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 3 of 64
General Information and Advisories
ATTENTION!
CAUTION—Transportation and Handling
• Florence 4C units are heavy. Use caution when lifting and carrying to avoid injury.
• Lay boxes flat. Do not stand on end as box could fall over and cause injury.
CAUTION—Servicing and Installation
• Florence 4C units are heavy. Do not stand 4C units up without support to prevent tipping.
• Mailboxes may tip out of rough opening until secured, possibly resulting in the mailbox colliding with
a person and causing serious injury.
• Florence 4C units are also front-heavy when the master doors are open. Units must be braced or held
in place until secured to the framing. Maintenance personnel should support unit or have assistance
holding the unit in place before opening the master doors. Failure to do so could result in serious
injury.
• Pinch hazard exists when placing the unit in the rough opening. Keep fingers and hands clear to
avoid injury.
versatile™ 4C mailbox suites
Technical References
Downloadable product information, brochures, and technical specifications can be found at
www.florencemailboxes.com.
• 206362—versatile™ 4C Installation Manual
• 206363—versatile™ 4C Surface-Mount Collar Installation Manual
• 206366—versatile™ 4C Pedestal-Mount Installation Instructions
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Page 4 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Product Information
versatile™ 4C mailbox suites
LETTERS
LETTER BOX
56
12
"
ACTUAL
4C16D-20 4C16S-09 4C16S-044C16S-034C16S-144C16S-HOP 4C16S-BIN 4C16S-3P4C16D-19 4C16D-09 4C16D-07 4C16D-29 4C16D-8P 4C16D-6P
LETTERS
LETTER BOX
54
34
"
ACTUAL
4C15D-184C15S-084C15D-174C15D-164C15D-094C15D-28 4C15D-134C15S-074C15S-044C15S-13 4C15S-06 4C15S-HOP4C15S-BIN4C15S-3P
LETTERS
LETTER BOX
4C14D-164C14S-074C14D-154C14D-144C14D-074C14D-264C14D-134C14S-03 4C14S-12 4C14S-06 4C14S-HOP4C14S-BIN4C14S-3P 4C14S-2P
LETTERS
LETTER BOX
4C13 D-16 4C13 S-064C13 D-15 4C13 D-14 4C13 D-13 4C13 D-12 4C13 D-07 4C13 D-24 4C13 D-114C13 S-05 4C13 S-03 4C13 S-11 4C13 S-HOP4C13S-BIN4C13S-2P
LETTERS
LETTER BOX
4C12D-12 4C12S-104C12D-114C12D-104C12D-05 4C12D-224C12D-4P4C12 S-HOP 4C12 S-BIN 4C12 S-2P4C12S-02
51
14
"
ACTUAL
47
34
"
ACTUAL
44
14
"
ACTUAL
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LETTERS
LETTER BOX
4C11 D-20 4C11 S-09 4C11 D-19 4C11 D-15 4C11 D-10 4C11 D-09 4C11 D-05 4C11 S-04 4C11 S-02 4C11 S-HOP4C11S-BIN 4C11 S-2P4C11 D-4P
LETTERS
LETTER BOX
4C10D-18 4C10S-084C10D-09 4C10D-06 4C10D-4P4C10S-04 4C10S-HOP 4C10S-BIN
4CADD-10 4CADS-04 4CADD-09 4CADD-08 4CADD-07 4CADS-03 4CADS-01 4CADS-2P
LETTERS
LETTER BOX
4C09D-16 4C09S-07 4C09S-02 4C09S-HOP4C09S-BIN 4C09S-2P4C09D-15 4C09D-10 4C09D-06 4C09D-04 4C09D-4P
LETTER BOX
LETTERS
4C08D-14 4C08S-064C08D-13 4C08D-09 4C08D-07 4C08D-04 4C08S-03 4C08S-01 4C08S-HOP4C08S-BIN4C08S-2P
4C07D-12 4C07S-05 4C07S-1P 4C07D-06 4C07D-05 4C07D-03
4C06S-02 4C06D-2P 4C06S-1P4C06D-10 4C06D-09 4C06D-05 4C06D-05X 4C06D-04 4C06D-02 4C06S-04
40
34
"
ACTUAL
37
14
"
ACTUAL
37
14
"
ACTUAL
33
34
"
ACTUAL
30
14
"
ACTUAL
26
34
"
ACTUAL
23
14
"
ACTUAL
Product Information
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Page 6 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Security Tool Requirements
versatile™ 4C mailbox suites
IMPORTANT NOTICE FOR USPS
USPS personnel must have a McGard Screwdriver to install and service the
postal Arrow-lock cover on the Florence versatile™ 4C mailbox suites.
Note: Florence Corporation does not provide or sell the McGard Screwdriver.
McGard Screwdrivers can be ordered by USPS personnel on the eBuy2 ordering system.
(For #10-32 x 0.312” button head McGard security screws used on the postal Arrow-lock cover.
NOTE:
For USPS applications:
A. Arrow lock is installed by USPS personnel only. Contact your local Post Office to arrange access
through the Arrow lock if service is necessary.
For Non-USPS applications:
A. Please disregard instructions related to the Arrow lock throughout this manual.
B. The master-access door and parcel-door private-lock mechanisms were installed at the factory so
the property owner may need to be contacted prior to servicing the unit.
C. McGard Screwdriver and fasteners are not necessary for Non-USPS (private delivery) applications.
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Care and Cleaning
The surface of all Florence Corporation clear-aluminum or powder-coated products may be cleaned of dirt or grime
with a soft cloth dampened with any mild detergent or properly-diluted biodegradable, water-based cleaner, such
as Simple Green™1. Wipe from top to bottom to avoid run-down. Avoid the use of abrasives, which might damage
the product surface. Rinse with plain water and dry2. Avoid cleaning during extreme temperature conditions.
To varying extents, depending upon the color, it may be possible to remove some spray-paint or marker-applied
graffiti from powder-coated surfaces by using a stronger cleaner such as Krud Kutter3or a mild petroleum-based
solvent, such as mineral spirits. Test-clean a small area first, a few seconds at a time. Do not allow the chemical to
remain on the surface for an indefinite period, as this may damage the surface of the product. Remove any residue
left with a mild cleaner, followed by water rinse as noted above.
Matching paint products may be available from an Authorized Florence Dealer for products which utilize powder
coating.
If a mailbox lock in outdoor equipment becomes clogged with ice due to extreme winter weather conditions, the lock
manufacturer suggests using “Tri-Flow® Superior Lubricant Aerosol”4. Spray the Tri-Flow® Lubricant5directly into
the keyhole and onto the key. Slide the key in and out of the lock several times to spread the lubricant. Do not apply
too much product, as a small amount is sufficient. Wipe off any excess lubricant from the lock and key.
1 Simple Green™, product #13102, is manufactured by Sunshine Makers, Inc. of California, 800-228-0709, [email protected].
2 In foggy coastal regions, frequent cycles of condensation and drying can create a heavy buildup of atmospheric salts and dirt that may
adhere tenaciously. This requires that cleaning be done more frequently than in other metropolitan areas where rainfall is more frequent
(AAMA Standard 609 & 610-02).
3 Krud Kutter™, product #GR32, is manufactured by Supreme Chemicals of Georgia, 800-466-7126, [e-mail].
4 Tri-Flow® Superior Lubricant Aerosol, product #TF20009, is manufactured by The Sherwin-Williams Company of Ohio, 800-474-3794.
5 This product is a light-viscosity lube that allows for deep penetration into hard-to-reach moving parts, providing optimum lubrication under
extreme temperatures (-60 to 475° F) and humidity. Product includes formulated solvents that soften and remove dirt and contaminants, and
special additives that displace moisture and prevent rust and corrosion.
versatile™ 4C mailbox suites
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Page 8 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Open Master Door(s) of a Tenant or
Tenant-With-Parcel Module
versatile™ 4C mailbox suites
1. Have the local postal official unlock the
master-access door (units serviced by the
USPS), or contact the property owner for
access (private-delivery units).
2. Lift up on the master-door latch-release
handle.
3. Open the master door(s) until the hold-open
arm(s) engage(s).
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
4. Complete all necessary repairs to the
module.
5. Lift up on the hold-open arm(s) and close the
master door(s).
6. Lock the master-access door.
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Open Master Door(s) of a Tenant or Tenant-With-Parcel Module
STEPS
3&5
MASTER-DOOR
LATCH-RELEASE
HANDLE
STEPS
1&6
MASTER-ACCESS
DOOR
STEP
2
HOLD-OPEN
ARM
STEPS
3&5
MASTER-DOOR
LATCH-RELEASE
HANDLE
STEPS
1&6
MASTER-ACCESS
DOOR
STEP
2
HOLD-OPEN
ARM
Model #4CADS-04 & #4CADD-09 shown in illustration
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Page 10 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Open Master Door(s) of a Parcel-Only Module
versatile™ 4C mailbox suites
PART # DESCRIPTION
64256 SLIDE LOCK
84994 #10-32 X 0.375” ONE-WAY SS SCREW
REQUIRED TOOLS
ONE-WAY REMOVAL SCREWDRIVER
SMALL ALLEN WRENCH (HEX KEY)
SLOTTED SCREWDRIVER
1. Open all parcel-locker doors.
2. Remove all #10-32 x 0.375” one-way SS
screw(s) (84994) and slide lock(s) (64256)
in each parcel locker in the module.
3. Place a small allen wrench (hex key) through
the slide-lock slot and lift up on the slide
member, which will disengage the slide
assembly, and allow the master door(s) to
be pulled open.
4. Complete all necessary repairs to the
module.
NOTE: Contact local postal officials to gain access to units serviced by the USPS. This
procedure will require opening all of the parcel-locker door(s). If any of the
parcel doors are locked, they will need to be unlocked.
5. Close the master door(s).
6. Reinstall all slide lock(s) (64256) and
secure with #10-32 x 0.375” one-way SS
screw(s) (84994) in each parcel locker in
the module.
7. Close the parcel-locker door(s).
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Open Master Door(s) of a Parcel-Only Module
Model #4C10S-2P shown in illustration
STEPS
2&6
STEP
3
64256
84994
SLIDE-
LOCK
SLOT
STEPS
2&6
REAR VIEW
SLIDE
ASSEMBLY
SLIDE
ASSEMBLY
FRONT VIEW
SLIDE
MEMBER
STEP
3
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Page 12 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Open Access Door of a Trash/Recycling-Bin Module
REQUIRED TOOLS
SLOTTED SCREWDRIVER
1. Unlock the access door:
• Use the key for a standard cam lock.
• Use a slotted screwdriver for a slotted
keyless lock.
2. Open the access door.
3. Complete all necessary repairs to the
module.
versatile™ 4C mailbox suites
4. Close the access door.
5. Lock the access door.
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Open Master Door of a Trash/Recycling Bin Module
SLOTTED KEYLESS LOCK
STANDARD CAM LOCK
Model #4C09S-BIN shown in illustration
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Page 14 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
PART # DESCRIPTION
K64225 #8 X 2” TORX PAN-HEAD WOOD SCREW
64635 #8-32 X 1” TORX+ BHMS TAPTITE SS SCREW (INCLUDED IN K64493)
65734 #8-18 X 1.25” TORX PAN-HEAD SELF-TAPPING SCREW
K206551 #8-18 x 1-1/4” HEX-HEAD SELF-DRILLING SCREW
REQUIRED TOOLS
CORDLESS DRILL
1/4” NUT DRIVER
15IP TORX+ SCREWDRIVER / BIT
T20 TORX SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Removal of Module from Wall or Enclosure
1. Open the master door(s) using procedures
on pp. 8–13.
2. Remove screws from the top, bottom, and
vertical side frame members. Note where
different fasteners were used, and save the
fasteners for reuse.
• #8 x 2” Torx pan-head wood screws
(K64225) in wood frame rough
opening.
• #8-18 x 1-1/4” hex-head self-drilling
screws (K206551) in Florence’s multi-
unit connector.
• #8-32 x 1” Torx+ BHMS Taptite SS
screws (64635) in surface-mount collar.
• #8-18 x 1.25” Torx pan-head self-
tapping screws (65734) in vario™
Depot, and pedestal-mount cabinet.
3. Remove the 4C mailbox module from the
wall or enclosure, and lay it flat on its back
on a non-abrasive surface to make repairs
or replacements.
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
4. After all necessary repairs are complete,
reinstall the module in the wall or enclosure.
5. Reuse existing hardware, if applicable,
along the top, bottom, and vertical side
frame members. Adjust screws until they just
make contact with the frame. Make sure to
use the different fasteners in their original
locations.
6. Close the master door(s) and lock the
master-access door using procedures on
pp. 8–13.
NOTE: Overtightening screws beyond
initial contact with the frame
could hinder functionality. If
overtightening occurs, simply
back out each overtightened
mounting screw.
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Removal of Module from Wall or Enclosure
STEP
3
TYPICAL WALL MOUNTING
STEPS
2&5
K64225
(WOOD FRAME)
K206551
(MULTI-UNIT CONNECTOR)
OR
64635
(4C COLLAR)
OR
65734
(vario™ DEPOT, PEDESTAL MOUNT)
STEP
4
Model #4CADS-04 & #4CADD-09 shown in illustration
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Page 16 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Replacement of Master Door Hold-open Device
1. Open the master door(s) using procedures
on pp. 8–9.
2. Disengage the left- or right-side hold-open
arm(s) (91067) by removing one (1) #6-32
x 0.187” Torx+ Taptite SS shoulder screw
(86231) attaching the hold-open arm(s) to
the master door(s).
3. Push upward on the hold-open arm
(91067) and slide it toward the back of
the module. Maneuver the hold-open arm
through the hold-open latch bracket and the
slot at the top back of the hold-open guard,
and remove it from the module.
versatile™ 4C mailbox suites
REQUIRED TOOLS
15IP TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
PART # DESCRIPTION
86231 #6-32 X 0.187” TORX+ TAPTITE SS SHOULDER SCREW (incl in K91067)
910 67 HOLD-OPEN ARM (incl in K91067)
K91067 HOLD-OPEN DEVICE KIT FOR FRONT MASTER DOOR
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
4. Insert the new hold-open arm (91067)
through the slot at the top back of the hold-
open guard and through the hold-open
latch bracket.
5. Put the master door at a 90° angle and
reattach the hold-open arm(s) (91067)
to the master door(s) with one(1) #6-32
x 0.187” Torx+ Taptite SS shoulder screw
(86231).
6. Close the master door(s) and lock the
master-access door using procedures on
pp. 8–9.
NOTE: If the hold-open latch bracket or the hold-open guard has been
damaged, the top shelf assembly should be replaced using the
procedures on pp. 60–61.
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Replacement of Master Door Hold-open Device
STEPS
3&4
HOLD-OPEN
GUARD
HOLD-OPEN
LATCH BRACKET
Model #4CADD-09 shown in illustration
STEPS
2&5
86231
91067
91067
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Page 18 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Replacement of Top and/or Bottom Trim
PART # DESCRIPTION
64224 TOP/BOTTOM TRIM DBL COLUMN (incl in K64238)
64238 TOP/BOTTOM TRIM SGL COLUMN (incl in K64238)
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW (incl in K64238)
91038 BUSHING
K64238 TOP OR BOTTOM TRIM KIT
1. Open the master door(s) using procedures
on pp. 8–13.
2. Remove the 4C mailbox module from the
wall or enclosure using procedures on
pp. 14–15.
3. Remove four (4) #8-32 x 0.75” Torx+
BHMS Taptite SS screws (86229) from the
top and/or bottom trim piece(s). Be careful
not to lose the master-door bushing(s)
(91038). Remove the top and/or bottom
trim piece(s).
4. Replace the top and/or bottom trim piece(s)
and secure each with four (4) #8-32 x
0.75” Torx+ BHMS Taptite SS screws
(86229).
• When replacing the bottom trim, be sure
to reinstall the master-door bushing(s)
(91038).
versatile™ 4C mailbox suites
REQUIRED TOOLS
15IP TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
5. Reinstall the module in the wall or enclosure
using procedures on pp. 14–15.
6. Close the master door(s) and lock the
master-access door using procedures on
pp. 8–13.
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Replacement of Top and/or Bottom Trim
64224 (DBL COLUMN)
64238 (SGL COLUMN)
STEPS
3&4
86229
STEPS
3&4
Model #4CADD-09 shown in illustration
86229
64224 (DBL COLUMN)
64238 (SGL COLUMN)
91038
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Page 20 of 64 versatile™ 4C Maintenance Manual—206367—Rev A www.orencemailboxes.com
Replacement of Master-Door Hook
PART # DESCRIPTION
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW (incl in K91035)
91035 MASTER DOOR HOOK (FOR USE WITH 2 RIVETS) (incl in K91035)
910 57 3/16” DIA X 0.55” SS BLIND RIVET (incl in K91035)
K91035 MASTER DOOR LOCKING HOOK KIT
1. Open the master door(s) using procedures
on pp. 8–13.
2. Drill out one (1) or two (2) 3/16” dia x
0.55” SS blind rivet(s) (91057) securing the
hook to the master door.
3. If only one rivet, remove one (1) #8-32
x 0.75” Torx+ BHMS Taptite SS screw
(86229) from the crossbar.
4. Remove and replace the master-door hook
(91035), ensuring the proper orientation.
versatile™ 4C mailbox suites
REQUIRED TOOLS
3/16” DRILL BIT
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
T15 TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
5. If only one rivet, install one (1) #8-32
x 0.75” Torx+ BHMS Taptite SS screw
(86229) into the crossbar.
6. Install one (1) or two (2) 3/16” dia x 0.55”
SS blind rivet(s) (91057) to finish securing
the hook to the master door.
7. Close the master door(s) and lock the
master-access door using procedures on
pp. 8–13.
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