Neopost IJ 80 User manual

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INTRODUCTION
Congratulations on choosing the Neopost IJ80/90/110 mailing
machine. The IJ80/90/110 is the result of the expertise and
innovativecapabilitiesofaworldwideNeopostgroupand,using
inkjettechnology,itwillintegrateintoyourworkingenvironmentto
enhanceyourmailprocessingoperation.
The IJ80/90/110 has many capabilities that will be important to
yourbusiness:
As well as being productive (up to 250 letters per minute for
machineonly,andupto125lettersperminuteindynamicscale
mode), the IJ80/90/110 is designed to be a user friendly ma-
chinethatcanfitintoanyworkingenvironmentwithitsinnovative
and attractive design, simple user settings and very low noise
level.Thehighvolumecapacityandsealedinksystemmakesit
easyandsafetohandle,andtheuserinterfaceisparticularlyclear
withagraphicinterface,popupmenusand10memoriestostore
favoritejobs.
The IJ80/90/110 is adaptable and as such can handle many
different types of mail. The optional feeder can be used to
process,in acontinuous cycle,items ofdifferent sizes(ranging
frompostcards tolargeflatsinportraitformat)andthickitems(up
to5/8inch),withautomaticimprintshift.Forthickermailitemsor
packages,adhesivelabelscanbeautomaticallydispensed..
The IJ80/90/110 is connectable. It can exchange data with
NeopostscalesprintersandPC'sinordertoprovideoptimalmail
processingandreporting.
Finally,theIJ80/90/110isauniquecommunicationtoolforyour
company. Its high quality printing combined with its integrated
library of advertisement messages, mail class dies and free
formattextwillaffordyouextratoolstoenhanceyourcompany’s
imageand theimpact ofyourmail.
YouwillverysoondiscoverforyourselfthattheIJ80/90/110isthe
ultimateinqualityandproductivityformailprocessingequipment.

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WARNING!
Do not remove any secured covers or attempt to repair the IJ80/90/
110, there are no user serviceable parts contained and the IJ80/90/
110productislicensedforuseundertheconditionsofthePostOffice.
Thislicenseisissuedsubjecttotheproductbeingsecureatalltimes.
Anyremovalofcoversordis-assemblyoftheproductwillresultinthe
license being revoked and may result in the Post Office requesting
Neopost to remove the product from use.
The inking system used within the IJ80/90/110 contains Post Office
approved ink. This cartridge should not be tampered with in any way
or the use of non approved inks be attempted. This will breach any
Post Office licence agreement on the product and may result in the
Post Office requesting Neopost to remove the product from use.
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmfulinterferencewhentheequipmentisoperatedinacommercial
environment.Thisequipmentgenerates,uses,andcan radiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththis
instruction manual, may cause harmful interferences to radio com-
munications.Operationofthisequipmentinaresidentialareaislikely
tocauseharmfulinterference,in which case the user will be required
to correct the interferences at his own expense.
The internal modem of this equipment complies with Part 68 of the
FCC rules.
INSTALLATION
The power plug on this equipment is intended to serve as the device
forisolationoftheelectricalsupply.Theequipmentshouldbeinstalled
in close proximity to easily accessible electrical outlet and telephone
wall connector.
No part of this document may be reproduced or transmitted in any
form or by means, electronic or mechanical, for any purpose without
the express written permission of Neopost.
Copyright© Neopost 2004

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TABLE OF CONTENTS
GETTING STARTED .............................................9
SECTION A: BASIC FUNCTIONS ......................11
1. OVERALL PRESENTATION ................................................13
1.1 Overview ................................................................ 13
1.1.1 Overallview (mailingmachine andoptional stan-
dardautomaticfeeder)................................... 13
1.1.2 Overallinside viewwithoptionalstandard
automaticfeeder............................................ 14
1.1.3 Mixed-mailfeeder(optional)........................... 15
1.1.4 Touchscreen andkeyboard........................... 16
1.2 Installation .............................................................. 18
1.2.1 Preparationofthemailingmachine ................ 18
1.2.2 Installationwiththefeedplatform .................... 18
1.2.3 Installationofthestandardautomaticfeeder
(optional:availableonIJ80only)..................... 19
1.2.4 Installationofthemixed-mailfeeder(optional) 20
1.2.5 Installationofthedynamicscale (optional) ...... 23
1.2.6 Connectionsat therearoftheunits................. 25
1.2.7 Inktankandprinthead .................................... 28
1.2.8 InstallationoftheWeighingPlatform ............... 31
1.3 Envelopefeeding ................................................... 36
1.3.1 Withthestandardautomaticfeeder................ 36
1.3.2 Withamixed-mail feeder ............................... 38
1.3.3 Withfeed platformalone ................................ 41
1.4 Label feeding ......................................................... 42
1.5 Fillingof theremovablewaterbottle........................ 43
1.5.1 Standardautomaticfeeder............................. 43
1.5.2 Mixed-mailfeeder .......................................... 44

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1.6 Envelope moistening .............................................. 44
1.6.1 Standardautomaticfeeder............................. 44
1.6.2 Mixed-mailfeeder .......................................... 45
1.7 Operationwith aninserter ....................................... 48
2. PROTECTION BY AN ACCESS PIN CODE .......................50
3. USINGASCALE ...................................................................51
3.1 Using dynamicscale .............................................. 53
3.1.1 Dynamic scale OFF mode ............................. 53
3.1.2 DynamicscaleON mode ............................... 53
3.1.3 Dynamicscalebatch mode ............................ 54
3.2 Operation withanexternalweighingplatform .......... 54
3.2.1 WP standard mode........................................ 54
3.2.2 DifferentialWeighingMode............................ 56
3.2.3 WP piece counting mode ............................... 61
3.2.4 Manualweightentrymode.............................. 63
3.3 Countryandinsurance ............................................ 65
4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 68
4.1 Enteringpostage value........................................... 68
4.1.1 Manually......................................................... 68
4.1.2 Withanexternalscale .................................... 68
4.1.3 Withadynamic scale ..................................... 68
4.2 Mail processing...................................................... 72
4.2.1 EnvelopeswithAutofeedSealer (exceptbatch
mode) ............................................................ 72
4.2.2 Envelopeswithdynamicscalein batchmode. 72
4.2.3 Withthe feedplatform alone........................... 73
4.2.4 Labels............................................................ 73
5. MODIFICATION OF THE IMPRINT.....................................74
6. USING DEPARTMENTS......................................................76
7. OPERATION WITH AN EXTERNAL PC REMOTE
CONTROL ............................................................................77

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8. POSTAGE-ON-CALL® CONNECTION ..............................78
8.1 Adding Postage ..................................................... 78
8.2 Clearinga POlockout ............................................ 79
8.3 Completing aninterruptedaddpostagetransaction 80
9. ONLINE SERVICES .............................................................80
10. OPERATION WITH A ROLL TAPE DISPENSER (RTD).....81
10.1 Overview ................................................................ 81
10.2 Connectionsat therearoftheunits ......................... 82
10.3 Loadinglabelroll .................................................... 82
10.4 Usingthe RTD........................................................ 84
10.5 Maintenance........................................................... 85
SECTION B: ADVANCED FUNCTIONS .............89
1. FURTHER FUNCTIONS......................................................91
1.1 Mode...................................................................... 91
1.1.1 Passthrough(sealonly,no postage)mode .... 91
1.1.2 Dating mode.................................................. 92
1.2 Mailingmachine generalconfiguration.................... 92
1.3 Configurationofthemainscreen display ................ 93
2. JOB MEMORY SAVING .......................................................95
2.1 Storinginuser memory"0" ..................................... 95
2.2 Recallingmemories................................................ 95
3. REPORT PRINTING ............................................................97
3.1 Operating mode: .................................................... 97
3.2 BatchRegisters.................................................... 100
3.3 AutomaticCall List ............................................... 101
3.4 ActiveFeature List ............................................... 102
3.5 Modules Details ................................................... 102
3.6 ActivityErrorList .................................................. 103
3.7 Activity HistoryReport .......................................... 105

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4. SUPERVISOR MODE ........................................................106
4.1 Enabling thesupervisor mode .............................. 106
4.2 Automaticdateadvance ....................................... 110
4.3 User setup(insupervisormode) ........................... 113
4.4 Supervisor setup .................................................. 113
4.4.1 Security........................................................ 114
4.4.2 Time ............................................................ 115
4.4.3 Timeout........................................................ 116
4.4.4 Load rate table............................................. 117
4.4.5 DynamicScaleTests.................................... 117
4.4.6 Touchscreencalibration................................ 118
4.4.7 Serialportsetup........................................... 119
4.5 Display setup ....................................................... 119
4.6 Departments ........................................................ 120
4.7 Printing inkerservicing ......................................... 122
4.8 Reports ................................................................ 123
4.9 Inkinformation ...................................................... 125
4.10 Postalservices..................................................... 125
4.10.1 Audit ............................................................ 128
4.10.2 Updateregisters .......................................... 129
4.11 Onlineservices..................................................... 129
4.12 Downloadinganadvertisementsloganoraminidie. 129
4.13 Rateconfiguration ................................................ 131
4.14 Dynamicscale highaccuracyconfigurationmode. 131
4.15 Programming memories 1 to 9 ............................. 133
4.16 Textmodification................................................... 135
4.17 Exitingthesupervisormode.................................. 136

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SECTION C: MAINTENANCE ADVICE ........... 137
1. TROUBLE SHOOTING .....................................................139
1.1 Misfeed ................................................................ 139
1.1.1 Inthestandardautomaticfeeder .................. 139
1.1.2 Inthemixed-mailfeeder ............................... 139
1.1.3 Inthemailingmachine.................................. 139
1.1.4 Inthedynamicscale ..................................... 141
1.2 Problemsmachineand feeder.............................. 142
1.3 Problemsroll tape dispenser ................................ 145
1.4 Problemdynamicscale ........................................ 149
2. GENERAL MAINTENANCE ...............................................150
2.1 Replacementof thebrushandmoisteningsponges150
2.2 Mixed-mailfeeder................................................. 151
2.3 Cleaningof therollers........................................... 153
2.4 Cleaningthe printhead.......................................... 154
2.5 Replacingtheenvelopepressureunits(dynamicscale). 155
2.6 Removal ofthe postagemeter .............................. 156
2.7 Touchscreenprecautions ...................................... 157
SECTION D: MAINTAINING YOUR DIGITAL
POSTAGE-ON-CALL® ACCOUNT............. 159
1. ACCOUNT NUMBER.........................................................161
2. ACCOUNT BALANCE ........................................................161
3. STATEMENTS....................................................................161
4. POST OFFICE REGULATIONS ........................................161
5. NO DEPOSIT POSTAGE-ON-CALL ACCOUNT ..............162
6. STANDARD DEPOSIT POSTAGE-ON-CALL ACCOUNT 162

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INTERNATIONAL LETTER POST COUNTRY
CODE CHART.............................................. 165
SPECIFICATIONS ............................................ 167
ORDERING SUPPLIES..................................... 170
CONTACTING NEOPOST................................ 171
INDEX ................................................................ 172

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GETTINGSTARTED
1 Switchonthemachine;
2 EnteryourPINnumberusingthenumerickeysandvalidateby
touching OK (see"Specifications"forinitialaccesscode);
3 Enterthepostageprintvalueusingthenumerickeys;
4 Placeanenvelopeonthefeedplatform;
5 Press START
STO P .
Congratulations!Youhavesucceededinmeteringanenvelope.

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Special icons
Signals an essential piece of information that cannot be
missed.
Signals an important issue.
Indicates an interesting idea or trick
Illustration through an example
According to the machine configuration, the menu lists
may change.

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SECTIONA:BASICFUNCTIONS
1. OVERALLPRESENTATION .............................................13
1.1 Overview 13
1.1.1 Overallview(mailingmachineand optional
standardautomaticfeeder) 13
1.1.2 Overallinside viewwithoptionalstandard
automaticfeeder 14
1.1.3 Mixed-mailfeeder(optional) 15
1.1.4 Touchscreenandkeyboard 16
1.2 Installation 18
1.2.1 Preparationofthemailing machine 18
1.2.2 Installationwiththefeedplatform 18
1.2.3 Installationofthestandardautomaticfeeder
(optional:available onIJ80only) 19
1.2.4 Installationof the mixed-mail feeder
(optional) 20
1.2.5 Installationofthe dynamic scale (optional) 23
1.2.6 Connections at the rear of the units 25
1.2.7 Inktankandprinthead 28
1.2.8 InstallationoftheWeighingPlatform 31
1.3 Envelopefeeding 36
1.3.1 Withthestandardautomatic feeder 36
1.3.2 Withamixed-mailfeeder 38
1.3.3 Withfeed platform alone 41
1.4 Labelfeeding 42
1.5 Fillingof the removable water bottle 43
1.5.1 Standardautomaticfeeder 43
1.5.2 Mixed-mailfeeder 44
1.6 Envelopemoistening 44
1.6.1 Standardautomaticfeeder 44
1.6.2 Mixed-mailfeeder 45
1.7 Operationwith an inserter 48
2. PROTECTIONBYAN ACCESS PIN CODE ......................50
3. USING A SCALE ..............................................................51
3.1 Using dynamic scale 53
3.1.1 Dynamic scale OFF mode 53
3.1.2 Dynamic scale ON mode 53
3.1.3 Dynamic scale batch mode 54

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3.2 Operationwith an externalweighingplatform 54
3.2.1 WPstandardmode 54
3.2.2 DifferentialWeighingMode 56
3.2.3 WP piece counting mode 61
3.2.4 Manualweightentrymode 63
3.3 Countryand insurance 65
4. ENTERING POSTAGE VALUEANDMAILPROCESSING 68
4.1 Enteringpostagevalue 68
4.1.1 Manually 68
4.1.2 With an external scale 68
4.1.3 With a dynamic scale 68
4.2 Mailprocessing 72
4.2.1 EnvelopeswithAutofeedSealer
(exceptbatchmode) 72
4.2.2 Envelopes with dynamic scale in batch
mode 72
4.2.3 Withthefeedplatformalone 73
4.2.4 Labels 73
5. MODIFICATION OF THE IMPRINT...................................74
6. USINGDEPARTMENTS ...................................................76
7. OPERATION WITHANEXTERNALPCREMOTE
CONTROL ........................................................................77
8. POSTAGE-ON-CALL®CONNECTION..............................78
8.1 AddingPostage 78
8.2 Clearing a PO lockout 79
8.3 Completinganinterrupted add postage transaction 80
9. ONLINESERVICES..........................................................80
10. OPERATION WITH AROLLTAPE DISPENSER (RTD)....81
10.1 Overview 81
10.2 Connections at the rear of the units 82
10.3 Loadinglabel roll 82
10.4 UsingtheRTD 84
10.5 Maintenance 85

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1. OVERALL PRESENTATION
1.1 Overview
1.1.1 Overallview(mailingmachineandoptionalstan-
dard automatic feeder)
cover
pre-cut
label
dispenser
touch
graphic
screen
keyboard
ON/OFF
switch
(rear)
memory
card
reader
adjustable
side
guide
conveyorfront
guide
cover
removable
rear
guide
accessories
and
documentation
area
feed
platform autofeed sealer mailing machine
table
modem
connector
(rear)

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1.1.2 Overall inside view with optional standard
automatic feeder
postage
meter
ink
tank
bluebuttonfor
conveyorrelease
device
removable
waterbottle
-A(left):upto3/8inch
-
B
(right):from3/8to5/8inchwithoutthedynamicscaleand
from3/8to1/2inchwiththedynamicscale
labeldispenser flap
thicknessadjustment
2positions bluebutton:
printhead

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1.1.3 Mixed-mailfeeder(optional)
cover
large
envelope
side guide
front
guide smalland medium
envelope
side guide
water
bottle anti-skew levers
tightening
knob
cover
release
handle
conveyor
sensor

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00.00
0
LOW CREDIT
XX-XX-XX
LABEL SCALE SEALER
RATE DEPT MARKETING
TOI XXXXXX
BTO XXXXX
TEXT
LOGINJOBSMENU
INFO
AD DIE MAIL D
RATE NAME USER RATE
WGH MAN 30 lb 0.8 oz
1.1.4 Touch screen and keyboard
advertisement
postage
value
date
menuselectionkeys,
or
touchkeys onthescreen
mail
class
die warning message
user
definable
parameter
toselect
sealing
dynamic
scale
toselect
RTDor
precutlabel
text

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:lockingandstandbymode
RESET :returntomainmenuwithdefaultsettings
:labelmode selection
C:inputvaluereset(includingpostage)
START
STO P :switchingon/offenvelopeorlabelfeed
0to 9:numericentrykeys
OK or OK :validatingaselection
ESCAPE :returntopreviousmenuwithnovalidation
HOME :returntomainmenuwithnovalidation(except
timeout)
LOGIN :accesstoSupervisormodeevery time
LOGOUT :returntoUsermode
:indicatesthatthereareotherchoicessettablein
thenextpage
:indicatesthatthereareotherchoicessettablein
thenextandpreviouspages
:indicatesthatthereareotherchoicessettablein
thepreviouspage

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1.2 Installation
1.2.1 Preparation of the mailing machine
The mailing machine should be installed on a flat horizontal
surface.
Allowsufficientfreespaceasfollows:
-abovethemachinetoenabletheopeningofthecovers
-attherearforthemachinecooling.
WiththeO/Iswitchinthe“ O ”(OFF)position,connectthepower
cordtotherearofthemachineandtoan110VACelectricaloutlet.
Insertoneendthetelephonecableintothemodemconnectorat
therearofthemachineandtheothertoananalogtelephonewall
jackforPostage-On-Call®resettingconnection.
Forsecuritypurposes,pleaseensurethatalltheitemsare
correctlyassembled prior to switch on the configuration.
1.2.2 Installation with the feed platform
Assemblethefeedplatformwiththemailingmachine.
Prior to moving the whole machine, you must separate
the mailing machine from the feed platform.

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1.2.3 Installation of the standard automatic feeder
(optional: available on IJ80 only)
- Alignthefeederwiththemailingmachine;
- Pushthefeedertowardsthemachine,takingcaretokeepthe
centeringpinaligned as indicated;
- Threadthefeederscrewinthe mailingmachine.Then,usingthe
knurled tightening knob, push and screw to lock (if the two
devicesarenotclosingproperly,slightlyrotatethegearprotruding
fromthefeederandrepeattheoperation).
centeringpin
tighteningknob
(ontheside)
(gear)
Prior to moving the whole machine, the mailing machine,
the feeder and the platform must be separated.
- Assemblethefeedplatformwiththefeederasindicated.

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1.2.4 Installationof themixed-mail feeder (optional)
The mixed-mail feeder operates with an optical sensor
next to the feed platform. Thus, it should not be installed
in an area exposed to any excessive light source.
- Alignasmuchaspossiblethefeederwiththemailingmachine;
- Pushthefeedertowardsthemailingmachine(orthedynamic
scale), taking care to keep the alignment using the centering
pin;
- Insertthefeederscrewintothemailingmachine(orthedynamic
scale),thenusingtheknob,tightenwhilepressingthescrewto
lockit(iftheunitsarenotproperlybroughtclosetogether,gently
turnthegearprotrudingfromthefeederandrepeattheprocedure):
centeringpin
tighteningknob (ontheside)
(gear)