Welcome
Congratulations on selecting FOCUS Enhancements MediaConverter.
Enjoy the high quality bi-directional DV/SDI to analog video conversion for flexible
integration with your existing sources and processing equipment. Please take a few
moments to read the following material so you can take full advantage of all the
FOCUS MediaConverter benefits.
Limited Warranty Statement
FOCUS Enhancements, Inc. warrants this product against defects in materials or
workmanship as follows:
For a period of two years from the date of purchase, FOCUS Enhancements will
repair or replace the unit, at our option, without charge for parts or labor. After said
warranty period you must pay all parts and labor charges.
The limited warranty is extended only to the original purchaser and is valid only to
consumers in the United States and Canada. It does not cover damage or failure
caused by or attributable to Acts of God, abuse, misuse, improper or abnormal
usage, faulty installation, improper maintenance, lighting, or other incidences of
excessive voltage, or any repairs or tampering by other than FOCUS Enhancements
authorized repair facility. It does not cover replacement of batteries or other
consumable parts, transportation costs, or damage in transit. This warranty will
become void if the serial number or model number identification has been wholly or
partially removed or erased. Repair or replacement under the terms of this warranty
do not extend the terms of this warranty. This warranty cannot be modified by any
agent of FOCUS Enhancements, Inc. unless in writing and signed by an officer of
FOCUS Enhancements, Inc.
Should this product prove defective in workmanship or material, the consumer’s sole
remedies shall be such repairs or replacement as provided by the terms of this
warranty. Under no circumstances shall FOCUS Enhancements, Inc. be liable for any
loss or damage, direct, consequential, or incidental, arising out of the use of or
inability to use this product. Some states do not allow limitations on how long an
implied warranty lasts or the exclusions or limitations of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights. You may also have other rights, which vary from state
to state.
To obtain warranty service, call or write FOCUS Enhancements HelpLine for a
Return Material Authorization (RMA) number. Please mark the RMA number clearly
on the outside of the package. Include a copy of your sales receipt, a brief
description of the symptoms, your name, address, phone number and any special
shipping instructions. Then deliver or ship the product, postage or shipping costs
prepaid, to a FOCUS Enhancements-authorized repair facility. For the name of the
nearest repair facility, Contact FOCUS Enhancements, Inc. Helpline.