Follett Horizon Elite series User manual

01113224R02
Order parts online
www.follettice.com
HMD/HCD710AHS,
HCC/HCE/HMC/HME: 1010AHS, 1010WHS, 1410AHS, 1410WHS
(See model number congurator on page 2 for details.)
self-contained
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Horizon Elite™Ice Machine with RIDE™Technology
Installation Instructions for Harmony™
Horizon ice machines with RIDE technology
to t most countertop dispensers manufactured by
Cornelius • Lancer • SerVend

2Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
CAUTION!
§This appliance should be connected by a qualied person in accordance with applicable codes.
§If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
§Connect to potable water supply only.
§This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children should be
supervised to ensure that they do not play with the appliance.
§This appliance is intended to be used for household and similar applications such as staff kitchen areas
in shops, offices and other working environments; farm houses and by clients in hotels, motels and other
residential type environments; bed and breakfast type environments; catering and similar non-retail
applications.
§WARNING! To avoid a hazard due to instability of the appliance, it must be xed in accordance with the
instructions.
ConfigurationApplication
S RIDE™
(RIDE remote
ice delivery
equipment)
T Top-mount
425 up to
425 lbs
(193 kg)
710 up to
675 lbs
(306 kg)
1010 up to
1061 lbs
(482 kg)
1410 up to
1466 lbs
(665 kg)
1810 up to
1790 lbs
(812 kg)
2110 up to
2039 lbs
(925 kg)
V Vision™
H Harmony™
B Ice storage bin
J Drop-in
M Ice Manager
diverter valve
system
P Cornelius Profile
PR150
CondenserSeriesVoltageIcemaker
C 208-230/60/1 (icemaking head)
Self-contained only.
D 115/60/1 (icemaking head)
Self-contained and remote. If remote
unit, high side is 208-230/60/1.
E 230/50/1 (icemaking head)
Self-contained only.
F 115/60/1 (icemaking head)
Remote only. High side is
208-230/60/3.
MC Maestro™
Chewblet®
(425 Series)
HC Horizon
Chewblet
(710, 1010,
1410, 1810,
2110 Series)
HM Horizon
Micro Chewblet
HC 1810D SVA
A Air-cooled, self-contained
W Water-cooled, self-contained
R Air-cooled, remote condensing unit
N Air-cooled, no condensing unit for
connection to parallel rack system
Chewblet®Ice Machine Model Number Configurations

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 3
Contents
Unpack ............................................................................................................................................................................4
Unpack Ice Machine..................................................................................................................................................4
Site Preparation..............................................................................................................................................................5
Installation site requirements.....................................................................................................................................5
Dispenser Top Preparation............................................................................................................................................6
Top preparation..........................................................................................................................................................6
Install shuttle actuator................................................................................................................................................6
Mount Ice Machine.........................................................................................................................................................7
Ice machine in cabinet...............................................................................................................................................7
External Connections ..................................................................................................................................................10
Transport tube installation .......................................................................................................................................10
Air-cooled ice machines only...................................................................................................................................12
Water-cooled ice machines only..............................................................................................................................12
Internal Connections ...................................................................................................................................................13
Ice transport tube ....................................................................................................................................................13
Potable water lines...................................................................................................................................................13
Power cord...............................................................................................................................................................13
Power cord...............................................................................................................................................................13
TDS switch...............................................................................................................................................................14
Cooling Lines...........................................................................................................................................................14
Ice transport tube ....................................................................................................................................................14
Potable Water Line...................................................................................................................................................15
Cooling lines and power ..........................................................................................................................................15
Power cord...............................................................................................................................................................15
Plate.........................................................................................................................................................................15
TDS switch...............................................................................................................................................................16
Front Cover ...................................................................................................................................................................17
Install cover - undercounter air-cooled application only ..........................................................................................17
Install front cover .....................................................................................................................................................17
Dispenser Agitation Adjustment.................................................................................................................................18
Agitation adjustments - CORNELIUS ..................................................................................................................18
Agitation adjustments – LANCER 4500 SERIES.................................................................................................... 18
Agitation adjustments – LANCER FS SERIES .......................................................................................................19
Agitation adjustments – SERVEND.........................................................................................................................19
Dispenser diverter plate overview – CORNELIUS, ED, DF AND DB SERIES
(installation on next page) ....................................................................................................................................20
Dispenser diverter plate installation – CORNELIUS, ED, DF AND DB SERIES ....................................................21
RIDE model ice machine start up procedure............................................................................................................22
Before turning on power ..........................................................................................................................................22
After turning on power .............................................................................................................................................22

4Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
1. Unpack
Carefully unpack and inspect the contents of your Follett ice machine.
1.1 Unpack Ice Machine
7/16"
7/16"
➊➋➌
➍➎
➏➐
DO NOT TILT ICE MACHINE
TO ACCESS BOLTS!
COMPRESSOR DAMAGE
WILL RESULT

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 5
2. Site Preparation
Provide drainage, potable water supply and electrical power to within 6 feet (2 m) of ice
machine in accordance with local and national codes. Outdoor installation is not recommended
and will void warranty.
2.1 Installation site requirements
NEMA
6-15
H_C1010
H_C1410
➋➌
➊
➍
6-20
NEMA
115 V ±5%, 208 V –5% to 230 V +5%
1" PVC Drain
2 ft. x 1" OD
silicone tubing 3/4" MPT x 1" slip
3/4" barb x 3/4" FPT
➍
1'
➍
1/4" per foot
(6,4 mm per 0,3 m)
NEMA
5-15
H_D710
Electrical ➊
WARNING!
§This appliance should be connected by a qualied person in accordance with applicable codes.
§If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
H_C1010/1410(A/W)HS 208-230/60 breaker
* Requires a 15A dedicated circuit.
H _ D710A HS 115 /6 0
Requires a 15A dedicated circuit.
H_E1010/1410(A/W)HS 230/50‡
(H_E1010A/W requires 15A circuit, 1.50 mm2wire, H_E1410A/W requires 20A circuit, 4.00 mm2wire)
‡ Plug must be provided by end user & must conform to standard EN 60 335-2-24 of the end destination.
Potable Water Supply ➋ (3/8" push-in internal connection, 3/8" OD tubing required)
10 psi to 70 psi (69 kpa to 483kpa) 45 F to 90 F (7 C to 32 C)
§This equipment is to be installed with adequate backow protection to comply with applicable federal, state, and
local codes
Condenser water supply for water-cooled systems ➌ (1/4" FPT inlet, 1/4" FPT outlet)
10 psi min.; 150 psi max. (69 kpa min.; 1034 kpa max.)
20 F to 90 F (–7 C to 32 C)
1.5 gallons (5.68 liters) per minute
Drain ➍ (3/4" Barb)
Minimum 8” radius on silicone drain line. The drain line from the ice machine must have at least 1/4 in. per foot
(6,4 mm/0,3 m) pitch

6Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
3. Dispenser Top Preparation
WARNING!
§Prior to installing the louvered docking assembly, ensure that the drain tting is oriented (right or left) correctly
for your installation.An optional straight drain tting is also supplied.You may need to remove the back panel
of the docking assembly in order to re-orient or change the drain tting. Replace back panel prior to mounting
the docking assembly.
§Docking station must be secured in accordance with these instructions to ensure ice machine stability.
§Ventilation openings in the louvered docking station should be clear of obstruction. Failure to do so could
result in damage to equipment.
§Plug must be accessible after nal installation.
3.1 Top preparation 3.2 Install shuttle actuator
5"
(12,7 cm)
2.75 to 3" ∅
(7 to 7,6 cm) ➋
➊
➌
➊
§Locate shuttle actuator hole 5" (127mm) from back
of dispenser top.
§Cut a 2.75" to 3" (7 to 7,6 cm) diameter hole in
dispenser top for shuttle actuator.
§Apply gaskets ➊.
§Install shuttle actuator ➋ through dispenser top
and secure with locking nut ➌.

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 7
4. Mount Ice Machine
Mounting options: Cabinet, Wall, Stand
In cabinet Wall bracket Stand
22.00"
(55.9 cm)
25.50"
(64.8 cm)
29.50"
(74.9 cm)
28.70"
(72.9 cm) 21.00"
(53.3 cm)
6.00"
(15.24 cm)
4.1 Ice machine in cabinet
Ice machines can be installed undercounter/in-cabinet to ll bins or dispensers using RIDE technology. Care
must be taken to ensure proper cabinet venting to avoid recirculation of hot air. Improper venting can cause ice
machine outages.
DOCKING STATION: Horizon
(See detail drawing on page 9)
§Position and screw louvered docking assembly to the bottom of counter inside of access panel/door 2" (51 mm)
from the front edge of the cross brace ➊
§The mounting surface for the louvered docking assembly must be solid.
Do not mount directly onto runners or channels.
§There must be no lip or edge that would hinder the ice machine from sliding in or out of the louvered docking
station ➋
INTAKE AND EXHAUST GRILLE PLACEMENT: Air-cooled models only
(See detail drawing on page 9)
§Position the intake grille cut out in the access panel/door
Note: Ice machine must be aligned with cut out and inside of access panel to provide a tight seal and prevent
recirculation of hot exhaust air.
§Left edge of cutout should be 2.25" (57 mm) from the left side of the ice machine ➌
§Bottom edge of cutout should be 2" (51 mm) from the bottom of the ice machine ➍
§Position supplied exhaust grille at least 18" (458mm) away from intake grille ➎.
Where possible, install exhaust grille to the rear or side of the base cabinet.
§If not using supplied grille, air circulation requirements below must be met:
250 sq. in (1613 sq cm) intake air, 250 sq. in (1613 sq. cm) exhaust air

8Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
Top View
Access panel/
door on counter
➊2" (51 mm)
➍
➌2.25"
(57 mm)
2"
(51 mm)
Front View
24" x 15" cutout (610 mm x 381 mm)
bottom of ice machine
side of ice machine
3D Counter View
18" min.
(458mm)
➎15"
(381 mm)
24" min.
(610 mm)
23.5" min.
(597 mm)
31" min.
(787 mm)
31.25" min. (794 mm)
➋
No Lip
CAUTION
• Keep ventilation openings in the appliance enclosure clear of obstruction. Failure to do so could result in damage
to equipment.
• To ensure proper ventilation (if not using supplied grille) carefully review air circulation specications on previous
page (4.1)

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 9
air
in
exhaust
must mate directly
to air intake gasket
12.00" (30.4 cm) minimum
between ice machine
and dispenser
see dispenser
specification
sheet for
installation
requirements
18.00"
(45.7 cm) min.
electric
water
ice transport tube
minimum 1/4" per foot
(2 cm per meter)
pitch toward ice
machine
secure to prevent dips
and traps from forming
supplied
grilles Horizon
ice machine
cabinet door
drain
23.55"
(59.9 cm)
min.
24.50"
(62.2 cm)
min.
door & gasket
must mate
directly
cabinet door
2.00"
(5.08 cm)
2.25"
(5.7 cm)
cutout
side of
ice machine
bottom of
ice machine
24.00" W x 15.00" H (60.96 cm x 38.1 cm)
supplied air
intake grille cutout for supplied air intake grille
23.55"
(59.9 cm)
minimum
25.25" (64.1 cm) min.
locating
cutout
Front
completed installation with
gasket and door in place –
side view
Horizon ice machine
§The supplied exhaust grille must be located at
least 18"(46cm) from the supplied air intake grille
(exhaust air must notrecirculate with intake air).
§Cabinet interior must be open to allow for
unrestricted exhaust air ow.
§Ice transport tube needs minimum 1/4" per foot (2
cm per meter) pitch toward ice machine and should
be secured to prevent dips and traps from forming.
§Cabinet door must mate directly to air intake
gasket.
§Cabinet interior must provide a minimum clear
space of 24.5" deep (62.2 cm) by 23.5" high
(59.9cm).
§Cutout for supplied grilles must meet minimum
size requirements shown above.
§Utilities should be conveniently located as shown.

10 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
5. External Connections
5.1 Transport tube installation
1/4"
1'
➌
➋
➑
➒
➓
➊
➍
➏
➐
➎
Hot Water
160 F (71 C)
Ice transport tube tips
§Insulate entire length of ice transport tube ➊
§Secure ice transport tube ➋as needed to prevent dips and traps from forming. For long tube runs see next
page.
§Pitch ice transport tube at least 1/4" per foot (6,4mm/0.3m) ➌
§Ice transport tube must drain towards ice machine
Ice transport tube to dispenser
§Be sure tube ends are square ➍
§Heat end of transport tube in cup of 160 F (71 C) hot water to soften and spread with pliers ➎before making
connection to ease assembly
§Push ice transport tube onto ice machine nipple ➏
§Install hose clamp ➐
Ice transport tube to Ice machine
§Be sure tube ends are square ➑
§Heat end of transport tube in cup of 160 F (71 C) hot water to soften and spread with pliers ➎before making
connection to ease assembly
§Push ice transport tube onto ice machine nipple ➒
§Install hose clamp ➓

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 11
5.1.1 Long tube run recommendations
1'
1/4"
➋➊
max. 2 ft (.6m)
§Pitch ice transport tube to allow melt water to drain towards ice machine ➊
§Secure insulated ice transport tube at least every 2 ft (.6m) to prevent dips or traps ➋
§Maximum length of transport tube is 75’ (22.5 m).
§Maximum rise is 20’ (7.5 m).
§Maximum length of transport tube for Micro Chewblet applications is 10’ (3 m).

12 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
5.2 Air-cooled ice machines only 5.3 Water-cooled ice machines only
➌
➊
3/4" barb x 3/4" FPT
1" Stand pipe/Drain
2 ft. x 1" OD
silicone tubing
Minimum 8"
radius
➍
3/4" MPT x 1" slip
➎
➋
➏
➊
➏
➌
➋
➐
➑
3/4" barb x 3/4" FPT
1" Stand pipe/Drain
2 ft. x 1" OD
silicone tubing
Minimum 8"
radius
3/4" MPT x 1" slip
➍
➎
§Rough-in ice machine potable water supply ➊.
3/8" push-in connection will be made at shut-off
valve inside machine
§Remove access panel if necessary ➋.
§Connect the silicone tubing to the ice machine 3/4"
drain barb ➌.
§Assemble the 3/4" barb x 3/4" FPT to the 3/4" MPT
x 1" slip. Connect the other end of the silicone
tubing to the 3/4" barb ➍.
§Connect the 1" slip tting to the 1" stand pipe/drain
➎.
Note: Minimum 8" radius on silicone drain line.
Drain line from the ice machine must have
at least 1/4" per foot pitch (6,4mm/0,3m).
§Apply Petrol-gel to barbed drain tting ➏
§Replace access panel.
§Rough-in ice machine potable water supply ➊.
3/8" push-in connection will be made at shut-off
valve inside machine
§Remove access panel if necessary ➋.
§Connect the silicone tubing to the ice machine
3/4" drain barb ➌.
§Assemble the 3/4" barb x 3/4" FPT to the 3/4"
MPT x 1" slip. Connect the other end of the
silicone tubing to the 3/4" barb ➍.
§Connect the 1" slip tting to the 1" stand pipe/
drain ➎.
Note: Minimum 8" radius on silicone drain
line. Drain line from the ice machine
must have at least 1/4" per foot pitch
(6,4mm/0,3m).
§Connect cooling water supply ➏and return ➐
§Apply Petrol-gel to barbed drain tting ➑
§Replace access panel.

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 13
6. Internal Connections
Air-cooled ice machines – follow steps 6.1 and 6.4.
6.1 Ice transport tube 6.2 Potable water lines
➊
➋
➊
§Slide ice machine into louvered docking
assembly ensuring that drain tube is fully
seated on barbed drain tting ➊.
§Insert ice transport tube all the way into coupling
and tighten nut rmly ➋.
§Insert potable water line into valve ➊.
6.3 Power cord 6.4 Power cord
§Remove twist tie.
§Carefully pass cord thru opening and plug into wall
outlet.
§For H_E units, install a suitable plug.
§Position plate into opening and secure with
supplied screw.
WARNING!
Plate must be securely installed to ensure proper
equipment ground.

14 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
6.5 TDS switch
CLEANER FULL DRAIN CLOG HIGH PRES HIGH AMPS SERVICE MAINT/CLEAN LOW WATER
TIME DELAY SLEEP CYCLE MAKING ICE LOW BIN POWER ON
CLEAN
TDS
HIGH
LOW
§Set the TDS switch on the electrical box:
–HIGH: for extended service life
–LOW: for low-scale water
Water-cooled ice machines – follow steps 6.6 through 6.11.
6.6 Cooling Lines 6.7 Ice transport tube
In Out
➊
➋
§Install ice machine cooling water lines to louvered
docking assembly.
§Slide ice machine into louvered docking
assembly ensuring that drain tube is fully
seated on barbed drain tting ➊.
§Insert ice transport tube into coupling and tighten
nut rmly ➋.

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 15
6.8 Potable Water Line 6.9 Cooling lines and power
➊
➊
➋
§Insert potable water line into valve ➊. §Connect cooling water lines to ice machine ➊.
(Water "Out" connects to water regulator.)
§Water valve is set at the factory. DO NOT remove
seal or adjust water valve ➋.
6.10 Power cord 6.11 Plate
§Remove twist tie.
§Carefully pass cord thru opening and plug into wall
outlet.
§For H_E units, install a suitable plug.
§Position plate into opening and secure with
supplied screw.
WARNING!
Plate must be securely installed to ensure proper
equipment ground.

16 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
6.12 TDS switch
CLEANER FULL DRAIN CLOG HIGH PRES HIGH AMPS SERVICE MAINT/CLEAN LOW WATER
TIME DELAY SLEEP CYCLE MAKING ICE LOW BIN POWER ON
CLEAN
TDS
HIGH
LOW
§Set the TDS switch on the electrical box:
–HIGH: for extended service life
–LOW: for low-scale water

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 17
7. Front Cover
Install front cover to ice machine.
7.1 Install cover - undercounter air-cooled
application only
7.2 Install front cover
➋
➌
➊
➋
➊
➌
NOTICE!
§Keep ventilation openings in the appliance
enclosure clear of obstruction. Failure to do so
could result in damage to equipment.
§To ensure proper ventilation (if not using
supplied grille) carefully review air circulation
specications in section 4.1
§Remove and discard plastic grille ➊.
§Apply supplied gasket material on at surface of
stainless steel portion of front panel to prevent air
recirculation ➋.
§Attach supplied metal grille to opening in counter
door (see section 4.1) ➌.
§Slide ice machine cover over machine, ensuring
that tabs on back of cover slip under louvers
on back of louvered docking assembly ➊, then
tighten two screws through cover.
§Place louvered front cover on machine ➋.
§For air-cooled machines only, install plastic grill
➌.
NOTICE!
§Ice machine MUST be sanitized prior to operation!
§Consult Operation and Service Manual provided with ice machine for sanitizing instructions.

18 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
8. Dispenser Agitation Adjustment
8.1 Agitation adjustments
- CORNELIUS
54.543.5
3
2.5
21. 5 1
.5
3
HRS
2.5
HRS
2
HRS
1. 5
HRS
1
HR
30
MIN
MOTOR ON TIME:
SET TO 1 SECOND
MOTOR OFF TIME:
SET TO 1 HOUR
10
MIN
ON
TIME
OFF
TIME
E-BOARD AGITATOR TIMER
Cornelius models ED, DB, DF, IDC
and Flavor Fusion
§Adjust the agitation tier located on the Cornelius PC board to 1 second on, 1 hour off.
Note: See Cornelius manual or call Cornelius Technical Service at 1-800-238-3600 for more information.
8.2 Agitation adjustments – LANCER 4500 SERIES
PRESS IN ON
THIS SIDE TO
TURN SWITCH
ON.
PRESS IN ON
THIS SIDE TO
TURN SWITCH
OFF.
ROCKER
SWITCHES
(VIEW LOOKING
DOWN)
SWITCH
NUMBER
5
6
7
8
SWITCH
NUMBER
1 SECOND
3
4
OFF
OFF
150 MINS
ON
ON
ON
ON
AGITATION TIME
AGITATION FREQUENCY
OFF OFF OFF OFF OFF OFF OFF
SWITCH
OFF
SIDE VIEW
SWITCH
ON
SIDE VIEW
OFF
Lancer 4500 series only
Adjust the agitation time to 1 second, and the agitation frequency to 150 minutes. See Lancer manual or call
Lancer Customer Service at 1-888-846-6729 for more information

HARMONY • RIDE Technology Horizon Elite 710/1010/1410 19
8.3 Agitation adjustments – LANCER FS SERIES
Initialization Screen
(Boot Up Only)
Lancer FS-16
Ver. 0.200
Enter
Cancel
Main Menu Sub-Catagory
FS-16 Setup
Reset Defaults
Reload Defaults?
No Ye s
FS-16 Setup
Number of Valve
1 2 3 4
On On On On
FS-16 Setup
Valve Code Version
12 0.104 0.104
34 0.104 0.104
FS-16 Setup
Ice Bin Sensor
Ice Bin Optic
1000
FS-16 Setup
Carb Sensors
Upper Lower
1000 500
Selection Sold #1
V:1 B:1
FS-16 Setup
Sold Out
Selection Sold Out
Sold Out #1
Sold Out #1
Off
2nd Sub-Category
FS-16 Setup
Ice Stir On
On Time (MSEC)
01000
FS-16 Setup
Ice Stir Off
OFF Time (MIN)
00150
FS-16 Setup
PC Time
On Time (MSEC)
05000
FS-16 Setup
PC Mode
Set PC Mode Menu
Off On
FS-16 Setup
Config Dispense Only
Dispense Delay
V:1 B1 DLY1
FS-16 Setup
Soda/Plain Water
Soda/Plain Water
V:2 1:S 2:W 3:S 4:W
FS-16 Setup
Config Bonus Key
Bonus Key Setup
V:1 T:F M:S B:W
FS-16 Setup
Major/Minor
Brands Per Side
V:1 L:2 R:1
➊
Press "Cancel" to exit menu
Press "Enter" to enter save changes
Changes value (number/letter)
Moves curser to right or left
Press "Enter" to enter sub-catagory
Scrolls through
Main Menu
Lancer FS series only
§Hold down “cancel” and “left button” to get to hidden menu ➊.
§Type in code 6655.
§Type in 150 minutes of off time and 1000 milliseconds (1 second of time) as the preferred setting.
Note: See Lancer manual or call Lancer Customer Service at 1-888-846-6729 for more information.
8.4 Agitation adjustments – SERVEND
Lancer 4500 series only
No agitation adjustment required.

20 Horizon Elite 710/1010/1410 HARMONY • RIDE Technology
8.5 Dispenser diverter plate overview – CORNELIUS, ED, DF AND DB SERIES
(installation on next page)
P/N 307277 — Diverter plate
(single agitator Cornelius
dispensers and left-hand
dispense chute on dual-agitator
Cornelius dispensers)
P/N 307277 — Diverter plate
(single agitator Cornelius
dispensers and left-hand
dispense chute on dual-agitator
Cornelius dispensers)
Single Agitator
Dual Agitator
P/N 00996207 — Diverter plate
(right-hand dispense chute on
dual-agitator dispensers)