FOR-A Diamind VOICE User manual

Owner’s Manual /
Manuel de l’utilisateur
Blood Glucose Monitoring System /
Système de contrôle de la glycémie
VOICE
For self-testing / Pour auto-mesure
ForaCare Suisse AG
Neugasse 55, 9000 St. Gallen, Switzerland
www.foracare.ch
FORA DM20a / FORA DM20b
0123 Version 4.0 2021/08 311-4282100-008
MedNet EC-REP GmbH
Borkstraβe 10, 48163, Mϋnster, Germany

1
Dear FORA Diamond VOICE
System Owner:
Thank you for purchasing the FORA Diamond VOICE Blood Glucose
Monitoring System. This manual provides important information to help
you use the system properly. Before using this product, please read the
following contents thoroughly and carefully.
Regular monitoring of your blood glucose levels can help you and your
doctor gain better control of your diabetes. Due to its compact size and
easy operation, you can use the FORA Diamond VOICE Blood Glucose
Monitoring System to easily monitor your blood glucose levels by
yourself anywhere, any time.
If you have other questions regarding this product, please contact the
place of purchase or call the Customer Care Line.
English

2
IMPORTANT SAFTY INSTRUCTIONS READ
BEFORE USE
1. Use this device ONLY for the intended use described in this manual.
2. Do NOT use accessories which are not specified by the
manufacturer.
3. Do NOT use the device if it is not working properly or if it is
damaged.
4. Do NOT use the equipment in places where aerosol sprays are
being used or where oxygen is being administered.
5. Do NOT under any circumstances use the device on newborns or
infants.
6. This device does NOT serve as a cure for any symptoms or diseases.
The data measured is for reference only.
7. Before using this device to test blood glucose, read all instructions
thoroughly and practice the test. Carry out all the quality control
checks as directed.
8. Keep the device and testing equipment away from young children.
Small items such as the battery cover, batteries, test strips, lancets
and vial caps are choking hazards.
9. Use of this instrument in a dry environment, especially if synthetic
materials are present (synthetic clothing, carpets etc.) may cause
damaging static discharges that may cause erroneous results.
10. Do NOT use this instrument in close proximity to sources of strong
electromagnetic radiation, as these may interfere with the accurate
operation.
KEEP THESE INSTRUCTIONS IN A SAFE PLACE

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TABLE OF CONTENTS
BEFORE YOU BEGIN 04
Important Information 04
Intended Use 05
Test Principle 05
Meter Overview 06
Display Screen 07
Test Strip 08
Setting the Meter 09
THE FOUR MEASURING MODES 13
Control Solution Testing 14
Performing a Control Solution Test 14
TESTING WITH BLOOD SAMPLE 17
Preparing the Puncture Site 17
Alternative Site Testing 19
Performing a Blood Glucose Test 21
METER MEMORY 24
Reviewing Test Results 24
Reviewing Blood Glucose Day Average Results 25
Downloading Results onto a Computer 26
MAINTENANCE 29
Battery 29
Caring for Your Meter 30
Caring for Your Test Strips 31
Important Control Solution Information 31
SYSTEM TROUBLESHOOTING 32
Result Readings 32
Error Messages 33
Troubleshooting 35
DETAILED INFORMATION 36
SYMBOL INFORMATION 37
SPECIFICATIONS 38

4
BEFORE YOU BEGIN
Important Information
●Severe dehydration and excessive water loss may cause readings
which are lower than actual values. If you believe you are suffering
from severe dehydration, consult a healthcare professional
immediately.
●If your blood glucose results are lower or higher than usual, and you
do not have any symptoms of illness, first repeat the test. If you have
symptoms or continue to get results which are higher or lower than
usual, follow the treatment advice of your healthcare professional.
●Use only fresh whole blood samples to test your blood glucose. Using
other substances will lead to incorrect results.
●If you are experiencing symptoms that are inconsistent with your blood
glucose test results and you have followed all the instructions given in
this ownerʼs manual, contact your healthcare professional.
●We do not recommend using this product on severely hypotensive
individuals or patients in shock. Readings which are lower than actual
values may occur for individuals experiencing a
hyperglycaemic-hyperosmolar state, with or without ketosis. Please
consult the healthcare professional before use.
●The measurement unit used for indicating the concentration of blood
or plasma glucose can either have a weight dimension (mg/dL) or a
molarity (mmol/L). The approximate calculation rule for conversion of
mg/dL in mmol/L is:
For example:
1) 120 mg/dL ÷18 = 6.6 mmol/L
2) 7.2 mmol/L x 18 = 129 mg/dL approximately.
mg/dL
mmol/L
Divided by 18
Times 18
= mmol/L
= mg/dL

5
Intended Use
This system is intended for use outside the body (in vitro diagnostic
use) by people with diabetes at home and by health care professionals
in clinical settings as an aid to monitoring the effectiveness of diabetes
control. It is intended to be used for the quantitative measurement of
glucose (sugar) in samples of venous whole blood and fresh capillary
whole blood (from the finger, palm, forearm or upper arm). It should not
be used for the diagnosis of diabetes, or testing on newborns.
Professionals may test with capillary and venous blood sample; home
use is limited to capillary whole blood testing. Use only heparin for
anticoagulation of whole blood.
Test Principle
Your system measures the amount of sugar (glucose) in whole blood.
The glucose testing is based on the measurement of electrical current
generated by the reaction of glucose with the reagent of the strip. The
meter measures the current, calculates the blood glucose level, and
displays the result. The strength of the current produced by the reaction
depends on the amount of glucose in the blood sample.

6
Meter Overview
Test Slot
Insert test strip here to turn the meter on for testing.
Test Strip Ejector
Eject the used strip by pushing up this button.
Main Button
Enter the meter memory and silence a reminder alarm.
Display Screen
Data Port/USB (for DM20a)
Download test results with a cable connection.
Bluetooth Switch (for DM20b)
Activating the Bluetooth function.
Bluetooth Indicator (for DM20b)
Download test results with a Bluetooth connection.
SET Button
Enter and confirm the meter settings.
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Display Screen
Volume Symbol
Test Result
Ketone Warning
Warning Symbol
Testing Mode Symbol
Memory Symbol
Control Solution Mode
Date
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Time
Day Average
Alarm Symbol
Face/Low/High Symbol
Measurement Unit
Low Battery Symbol
Test Strip Symbol
Blood Drop Symbol
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8
Test Strip
Test Strip Handle
Hold this part to
insert the test strip
into the slot.
Confirmation Window
This is where you confirm
if enough blood has been
applied to the absorbent
hole in the strip.
Contact Bars
Insert this end of the test
strip into the meter. Push
it in firmly until it will go
no further.
Absorbent Hole
Apply a drop of blood
here. The blood will be
automatically absorbed.
ATTENTION:
The front side of test strip should face up when
inserting test strip.
Test results might be wrong if the contact bar is not
fully inserted into the test slot.
NOTE:
The FORA Diamond VOICE meter should only be used with FORA Diamond
VOICE Test Strips. Using other test strips with this meter can produce
inaccurate results.