FP Mailing Solutions optimail 30 User manual

optimail 30
Postage meter
Operator Manual

2optimail 30 – Display and keyboard
Multifunction keys
(soft keys)
Display
Confirm input
Acknowledge messages
Press briefly
back to higher-level menu/window
Hold key pressed:
back to the Home menu
Call up menu for:
– Special functions
– Administration and Statistics
– System Settings
–…
TELESET / load postage
Show registers
Clear inputs
Quick select:
display/select
saved postage settings
Numeric keys
– Enter numbers
– Enterletters,punctuation
and special characters
Shift key:
Switch upper/lower
case letters
Arrow keys
– navigate
– scroll
– increase/decrease values

Contents 3
About this operator manual ______________________________________6
1 Safety tips ____________________________________________________7
2 A short description of the optimail 30 _____________________________8
3 The basics of operation ________________________________________11
3.1 Turning on/off __________________________________________11
3.2 Stand-by ______________________________________________12
3.3 Access control – MASTER / USER _________________________12
3.4 The user interface ______________________________________13
3.4.1 Key functions __________________________________________13
3.4.2 Display symbols ________________________________________14
3.4.3 Description of operating procedures and menu sequences
in the present Operator Manual ____________________________16
3.4.4 The Home menu _______________________________________17
3.4.5 The menu _____________________________________________18
3.4.6 Lists _________________________________________________19
3.4.7 Adjustment menus ______________________________________20
3.4.8 Popup windows ________________________________________20
3.5 Text input _____________________________________________21
3.6 Test imprint ___________________________________________22
4 Setting the meter imprint _______________________________________23
4.1 Postage value _________________________________________23
4.2 Endorsement __________________________________________25
4.3 Advert ________________________________________________26
4.4 Date _________________________________________________28
4.5 Imprint offset __________________________________________30
5 Metering _____________________________________________________31
5.1 Selecting / changing an account ___________________________31
5.2 Positioning and metering a letter ___________________________33
6 Postage calculation
(optional) _____________________________________36
6.1 The Postage calculation menu _____________________________36
6.2 Setting postal rates for postage calculation ___________________38
6.3 Weighing, postage calculation, metering _____________________41

optimail 30 Operator Manual
4
7 Special functions _____________________________________________ 43
7.1 Postage correction _____________________________________ 43
7.2 Redate _______________________________________________ 44
7.3 Reply Mail metering _____________________________________ 45
7.4 Stamping incoming mail _________________________________ 46
7.5 Moistening and sealing letters
(optional) ______________________ 47
7.6 Using an external postage calculator _______________________ 49
7.6.1 Connecting the postage calculator to the optimail 30 ___________ 49
7.6.2 Operating optimail 30 with an external postage calculator _______ 50
8 Memory _____________________________________________________ 51
8.1 Setting postage or postal rates for postage calculation
with memory items _____________________________________ 51
8.2 Saving memory items ___________________________________ 52
8.3 Renaming memory items ________________________________ 53
8.4 Deleting memory items __________________________________ 54
9 Displaying and printing registers ________________________________ 55
10 Loading postage – TELESET ___________________________________ 56
11 Account administration ________________________________________ 58
11.1 Setting up a new account ________________________________ 58
11.2 Assigning / blocking USER card(s) for an account _____________60
11.3 Viewing and printing account statistics ______________________ 61
11.4 Changing / clearing down / deleting an account _______________ 61
11.5 Clearing down all accounts _______________________________ 63
12 Imprint management __________________________________________ 64
12.1 Loading imprint data from cards ___________________________ 64
12.2 Using / renaming / deleting adverts _________________________ 65
12.3 Deleting endorsements __________________________________ 66
13 Advanced settings & system information _________________________ 67
13.1 Viewing / printing / sending system information _______________ 67
13.2 Displaying and clearing down the item counter ________________ 68
13.3 High postage value – setting the threshold ___________________ 68
13.4 Low postage warning – setting the threshold _________________ 69
13.5 Setting the access rights _________________________________ 69
13.6 Setting the display contrast _______________________________ 70
13.7 Setting audible signals __________________________________ 71
13.8 Clock ________________________________________________ 72

Contents 5
13.8.1 Correcting the time ______________________________________72
13.8.2 Summer time changeover ________________________________73
13.8.3 Setting the time zone ____________________________________74
13.9 Changing the stand-by time _______________________________74
13.10 Changing the user interface language _______________________75
13.11 Setting the meter type ___________________________________76
13.12 Modem settings – changing dialing parameters _______________77
13.13 Changing dialup numbers ________________________________79
13.14 Integrated scale
(optional) _________________________________81
13.14.1 Loading a new rate table _________________________________81
13.14.2 Deleting rate tables _____________________________________82
13.14.3 Turning automatic endorsement selection on/off _______________82
13.14.4 Taring ________________________________________________83
13.14.5 Setting the gravity ______________________________________84
13.15 Re-authorization ________________________________________84
14 Maintenance and care _________________________________________85
14.1 Cleaning the postage meter _______________________________85
14.2 Changing the ribbon cassette _____________________________86
14.3 Sealer
(optional) _________________________________________88
14.3.1 Cleaning ______________________________________________88
14.3.2 Checking the water level and topping up water ________________89
14.3.3 Replacing felts _________________________________________90
14.4 Changing the battery ____________________________________93
14.5 Warranty _____________________________________________95
15 Tips for troubleshooting _______________________________________96
Appendix
Access rights for selected functions _______________________________102
Menu (overview) ______________________________________________104
Country codes _______________________________________________105
Glossary ____________________________________________________109
Technical Data _______________________________________________111
Index _______________________________________________________114
Service _____________________________________________________119

optimail 30 Operator Manual
6
About this operator manual
Please read this operator manual before using the optimail 30
postage meter. Please keep themanual nearthe optimail 30 at
all times for reference.
This operator manual describes the optimail 30
– in its standard version
– with integrated scale and
– with sealer.
Functions which are only available with certain configurations
are recognizable by a suffix, e.g.
(optional) .
Quick Reference The Quick Reference gives you an overview of the operating
menu and metering with the optimail 30.
Installation Guide Pleasereadthe“InstallationGuide”tofindouthowtoinstalland
register the optimail 30.
The following keywords and symbols identify the safety tips in
this operator manual:
Warning! indicates a potential hazard which may result in
injury.
Caution! indicates a potential hazard that may result in dam-
age to the optimail 30 or impair the metering process.
The following symbols and text features are used in this
operator manual:
• Bullets precede instructions.
– Dashes precede list items.
REGISTER Menu names and options from the operating menu are written
in capital letters.
“Incorrect value.” Messages are highlighted by quotation marks in the text.
A tip offers advice or additional suggestions for improving the
operation.
Chapter “The basics of operation” on page 16 explains how
operating and menu sequences are described.

Safety tips 7
1 Safety tips
The optimail 30 is a digital postage meter with a thermal printer for metering letter
mail. The optimail 30 complies with the pertinent safety regulations for office
information equipment.
Please observe the following tips for your own safety:
• Install and commission the optimail 30 according to the instructions in the
installation guide.
• When you move the optimail 30 from a cold environment (i.e. below 50°F):
wait at least 24 hours before connecting the optimail 30. The optimail 30 requires
this period to adapt to the ambient conditions.
• Use only the power and modem cables provided or approved by Francotyp-
Postalia. Make sure that cables are not damaged.
• Connect the optimail 30 only to a grounded single-phase power socket.
• Make sure the socket for connecting the optimail 30 is close by and easily
accessible at all times.
• Do not remove any parts of the housing.
• Never cover the ventilation slots in the housing.
• Switch offthe optimail 30 before cleaningthe postagemeter or moving it to another
location.
• Make sure that no liquidsor foreign objects penetratethe interiorof the optimail 30.
If this happens, pull out the mains plug immediately. Have the optimail 30 checked
by a service technician before using it again.
• Pull out the power plug in the event of danger! Call the after-sales service.
• Only use original ribbon cassettes from Francotyp-Postalia.
Observe the information enclosed with every package.
• Only use the batteries provided by Francotyp-Postalia. Observe the instructions
enclosed with the battery for correct use and disposal.
• Maintenance and repair work should only be carried out by qualified personnel
authorized by Francotyp-Postalia. Otherwise your warranty will be voided.
You will be liable for any damages arising.

optimail 30 Operator Manual
8
2 A short description of the optimail 30
Scale with scale pan
(optional)
Power switch
Power connection
Modem socket
Sealer
(optional)
Serial interface (25-pin)
Display
Ventilation slots
Power switch
Letter guide
Letter receiving tray
Flap with ribbon
cassette behind
Card reader
with card
Catch tray
Flap release key
(ribbon cassette compartment)
Keyboard

A short description of the optimail 30 9
Things worth knowing about optimail 30
The optimail 30 is a postage meter for small and
medium-sized mail volumes. It meters letters up to a
thickness of 0.24" (6 mm) and self-adhesive FP labels.
With up to 30 meter imprints per minute you manage
your daily mail volume in virtually no time at all.
Menu-controlled operation No matter which function you need – from setting the
meter imprint to editing system parameters – with the
clearly structured user interface on the backlit display
you quickly and easily perform these tasks.
Metering The optimail 30 shows all major metering information at
a single glance. You only have to put the letter in place
–theoptimail 30feedstheletter,metersitandejectsthe
ready to send letter to the right.
Letters as advertising medium In addition to the meter imprint the optimail 30 can
simultaneously print an advert of your choice on the
envelope.
TELESET Load postage into the optimail 30 with the TELESET
process via a built-in modem – fast, comfortable and, if
need be, 24 hours a day.
Protection against
unauthorized use
Access cards in check card format protect the opti-
mail 30 against unauthorized use and allow individual
access rights to be assigned (MASTER/USER).
Flexible and always up to date New adverts, endorsements or new U.S. Postal Service
tariffs – simply load updated data into your optimail 30
with the chip card.
Thermal printing The thermal printing process provides a clean, smudge-
proof imprint. The solid ink on the ribbon is heated up as
it passes the thermal print head, the liquefied ink pene-
trates the paper of the envelope and remains perma-
nently bonded.
The ribbon cassette is simple to replace with just a few
actions.

optimail 30 Operator Manual
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Additional functions Theoptimail 30offersanumberofconvenientadditional
functions that will soon be among your favorites:
–Memory function for frequently used U.S. Postal
Service products.
–Accountfunction forseparateregistrationandbilling
of portage costs.
–Redate andpostage correction for correcting wrong
meter imprints.
–Reply Mail metering.
–Incoming mail stamp. Print date and time on incom-
ing mail.
–Print lists for account data, register states, system
information and other information.
– Variable print offset for changing the meter imprint
position on the envelope.
Catch tray The convenient catch tray with adjustable stop is ideal
for stacking the processed letters and provides addi-
tional storage space.
Options The following components are available to extend the
machine’s range of functions:
– Integrated scale. When the integrated scale is imple-
mented, the ‘Postage calculation’ function is avail-
able. Depending on the postal rates the optimail 30
fast and reliably calculates the postage value.
–Sealer. Manuallypass the open envelope through the
sealer. The moistened flap will be closed in the
optimail 30 during subsequent metering.

The basics of operation 11
3 The basics of operation
In this chapter you will learn about the basic optimail 30 functions and how to handle
the postage meter user interface.
3.1 Turning on/off
Push the power switch, the toggle switchon the left sideof the postage meter, to turn
the optimail 30 ON or OFF.
Caution! Wait for at least one minute before you turn the optimail 30 on
again.
Turning on
• Push I(= ON) on the power switch.
The display lights up and a start routine
starts. The optimail 30 tests and activates all
machine components. This procedure takes
some time and is accompanied by signal
tones and display messages.
Finally the Home menu appears.
The optimail 30 is ready and displays the
following metering options:
The home menu (example) – The postage and, if applicable, the
endorsement imprint are the settings
saved under MEM 1.
– Current date.
– An account has been set when an access
card (MASTER or USER) has been
plugged or access control was disabled.
– The advert is ruled by the current account.
Turning off
• Push O(= OFF) on the power switch.
Theoptimail 30switchesoff.Thedisplaylight
goes out.

optimail 30 Operator Manual
12
3.2 Stand-by
When in stand-by the optimail 30 displays a
clock. The display is dark.
Theoptimail 30goestostand-byifyoudonot
feed any letters or press any keys for some
time. You can reactivate the optimail 30 by
pressing any key.
Refer to Chapter 13.9 on page 74 on how to
set the stand-by period.
3.3 Access control – MASTER / USER
The MASTER and USER cards, commonly referred to as access cards, control the
access rights to the postage meter.
The card labeled MASTER allows access to all functions.
Cards labeled USER allows access to certain functions only.
– Billing metering to assigned accounts.
– Saving and editing memory items.
– Assigning an advert to the current account.
Access control with cards can also be disabled. Metering is then possible without
access card on all accounts.
For an overview of all access rights refer to page 102.
Inserting an access card
• Insert the access card in the card reader.
The chip on the card must face the rear.
• Push in the access card against a slight
resistance all the way to the stop. You can
feel the card snap in.
Removing an access card
• Simply pull the access card out of the card
reader.

The basics of operation 13
3.4 The user interface
This chapter covers theoptimail 30 user interface. You will be introduced to themenu
and window types, the used symbols, the modes of operation and how the present
manual presents menu/operating sequences.
3.4.1 Key functions
Multifunction keys
The keys to the right of the display are multifunction keys (also
called soft keys). These keys are assigned different functions.
Display text and symbols indicate the currently assigned func-
tion.
Arrow keys
– For scrolling in menus, lists…
– For cursor movement (e.g. when typing text).
– For increasing/decreasing values (when changing selected
system parameters).
Memory
Displays saved products and selects them for metering.
Enter key
– Confirm input.
– Acknowledge messages.
Clear
Special function when selecting postal rates in the postage
calculation menu:
– Pressing the key briefly clears one item each.
– Keeping the key pressed for longer (approx. 2 seconds)
clears all selected postal rates.
Opens the TELESET menu for:
– Loading postage.
– Calling up register values.

optimail 30 Operator Manual
14
3.4.2 Display symbols
Opens the MENU for system settings, administration, special
and service functions for the optimail 30.
Back key
– Key pressed briefly: back to last menu/window.
–Keeping the key pressed for longer (approx. 2 seconds):
Back to the Home menu.
Numeric keys
– For typing numbers.
– For typing text (account names, etc.).
To insert blanks: key .
Available special characters, key :
. , : !; ? % & ’ " ( ) * + - / < = > \ ^ _ @ # €$ £ ¥
Shift key
Switch upper/lower case letters during typing.
The letter symbol indicates: The optimail 30 is ready for metering.
You can feed and meter mail.
The letter box symbol indicates the Incoming mail stamp is enabled and
ready. You can load incoming mail.
The printer symbol indicates the Print lists function
A list, report, preview image… can be printed.
The text symbol indicates that text can be typed.
The numeric keys are released for text input.
MEM and the memory location number indicate the selected memory
item.
The hourglass symbolappears when the optimail 30 requires some more
time(e.g. whenupdating data). Please wait until the procedure is finished.
Arrows in the status bar indicate the presence of further options that you
can select.
Use the arrow keys to scroll forward or backward.

The basics of operation 15
The following symbols indicate the multifunction key assignment:
Set Postage.
Set advert.
Set Endorsement.
Change Account
Set Date.
Switch to Incoming mail stamp function.
Switch to Redate function.
Switch to Correction function.
Switch to Reply Mail function.
Adjust Imprint offset.
Return to the Meter function.
In lists: Select a setting saved in the displayed location (e.g. a memory
item, an advert, an endorsement).

optimail 30 Operator Manual
16
3.4.3 Description of operating procedures and menu sequences
in the present Operator Manual
Illustrations of display screens show current
settings and what to type.
Themultifunctionkey thatmust bepressedto
trigger an action/function is shown in black.
The ‘way’ through the menu to reach a func-
tionas wellasinputs/settingsforthisfunction
are indicated as follows:
• Press the key.
• Select in the menu:
SYSTEM SETTINGS STANDBY TIME.
• Type the desired time.
• SAVE the setting shown.
Standby Time
Type time: 5 min
System Settings
Save

The basics of operation 17
3.4.4 The Home menu
The home menu appears after the machine
was turned on and the start routine has been
successfully completed. It displays the cur-
rent metering settings (postage, advert,
endorsement…).
Dispatch data and weight only appear when
the postage calculation function is used
(optimail 30 with scale only) .
An account has been set and is indicated in
the home menu when an access card (MAS-
TER or USER) has been plugged or access
control was disabled.
Symbols indicate the multifunction key
assignment and inform about the current
settings. Chapter 3.4.2 explains the used
symbols.
The status bar informs of the current operat-
ing state and gives additional hints.
In the Home menu you can
– set the postage and
enter the Postage calculation menu
(optimail 30 with scale only)
– select an advertising imprint and an
endorsement imprint
– change the date for the meter
imprint.
–weigh (optimail 30 with scale only)
–meter.
You can also
– switch to the special functions
Incomingmailstamp ,Redate ,
Correction and Reply mail .
– define an imprint offset .
– change the account (when access
to this function is permitted).
Current account
Advert
Postal rate
Postage
Weight Selected
memory item
Ready for metering
Status bar
Imprint offset
Date in meter imprint
Endorsement

optimail 30 Operator Manual
18
3.4.5 The menu
Use key to open the MENU.
From this menu you can access the adminis-
tration functions, the system settings and ser-
vice functions.
Use the arrow keys to scroll to the next page
and back.
Use the multifunction keys to select the func-
tions.Dependingon thefunctionamenuwith
further options, an adjustment menu, a list…
appear.
Pressing the key always returns you to
the higher-level menu.
A quick overview of MENU has been pro-
vided on page 104.
Other functions:
scroll with arrow keys

The basics of operation 19
3.4.6 Lists
Lists(e.g. formemoryitems,adverts)offerall
available settings in list form. The assigned
number appears on the display right.
You can scroll the list with the arrow keys if
more than four memory items are available.
Use the multifunction keys to select one of
the available settings.
The caption displays the list’s title.
A symbol in thecaption can indicate acertain
operating state. In the example shown the
printer symbol indicates the list can be
printed.
The status bar indicates useful additional
functions.
For the advanced user:
Keeping the multifunction key pressed (for
approx. 2 seconds) in some lists displays a
preview and gives you access to a choice of
administrative functions.
For example: from the memory list you have
direct access to a menu where you can edit
the memory items.
Status bar
Caption
Possible settings
Symbolizes the
Print lists function
Next page: scroll
with arrow keys

optimail 30 Operator Manual
20
3.4.7 Adjustment menus
Theoptimail 30opensaseparatemenueach
for editing system parameters and for typing,
editing, clearing user-specific data.
Structure and function of these menus are
similar. On the display left the optimail 30
shows the current setting. To the right you
see other settings and functions you can
select with the multifunction keys.
Acursor,theflashingunderscore _indicates
a box where you can type text or numbers.
The caption displays the menu’s title. A sym-
bol in the caption can indicate a certain oper-
ating state.
The status bar informs of special features
and gives additional hints.
Adjustment menus can also comprise graph-
ical elements for visualization.
3.4.8 Popup windows
A popup window prompting for input opens
for some settings. Messages also appear as
a popup.
Confirm messages and popup input with the
key.
Some popup messages feature auto-confir-
mation, i.e. they automatically close after
some time.
Status bar
Caption
Possible settings
and functions
Text box
with cursor