Neopost IJ-60 User manual

User Guide
IJ-35/40/45/50/60
Franking Machine

ORIG0118-1
1
WARNING!
Donotunderanycircumstancesattempttoremovethemachine
covers or attempt to repair the IJ-35/40/45/50/60. There are no
operatorserviceablepartsthereunder.
TheIJ-35/40/45/50/60productislicensedforuseunderthecondi-
tionsofP.O.Authority.Thislicenseisissuedsubjecttotheproduct
beingsecureatalltimes.Anyremovalofcoversordis-assembly
oftheproductwillresultinthelicensebeingrevokedandmayresult
inP.O.AuthorityrequestingNeoposttoremovetheproductfromuse.
TheinkcartridgesystemusedwithintheIJ-35/40/45/50/60contains
P.O.Authorityapprovedink.Thiscartridgeshouldnotbetampered
withinanywayortheuseofnonapprovedinksbeundertaken.This
willbreach anyP.O. Authoritylicence agreementon theproduct
andmayresultinP.O.AuthorityrequestingNeoposttoremovethe
productfromuse.
EC DIRECTIVE 1999/5/EC
NeopostdeclaresthatthisFrankingMachineisincompliancewith
the Essential Requirements and other provisions of Directive
1999/5/EC. A full copy of this Declaration may be found at
www.neopost.co.uk/docs/IJ35Compliance.htm
MODEM APPROVAL REQUIREMENTS
Thisequipmentcontainsamodemwhichhasbeenapproved
inaccordancewithCouncilDecision98/482/WC-CTR21for
pan-EuropeansingleterminalconnectiontothePublicSwitched
TelephoneNetwork(PSTN). However,duetodifferencesbetween
individual PSTNs provided in different countries, the approval
doesnot,ofitself,giveanunconditionalassuranceofsuccessful
operationoneveryPSTNnetworkterminationpoint.
Themodemisdesignedtoworkonanaloguetelephonelinesonly.
In the event of problems, you should contact your equipment
supplierinthefirstinstance.

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ORIG0118-2
INSTALLATION
Themainsplugonthisequipmentisintendedtoserveasthedevice
forisolationofthemainssupply. Theequipmentshouldbeinstalled
incloseproximitytoeasilyaccessiblepowersupplyandtelephone
sockets.
WARNING: FOR SAFETY THIS EQUIPMENT MUST BE
EARTHED
The IJ-35/40/45/50/60 Franking Machines have been
designed to meet the safety requirements of IEC EN60950.
The peripheral interfaces meet the SELV requirements of
thatstandard,thereforeinordertomaintainthelevelofsafety
provided by the IJ-35/40/45/50/60, the interface of any
equipment connected to the IJ-35/40/45/50/60 interfaces
must also meet the SELV requirements of IEC EN 60950.
Nopartofthisdocumentmaybereproducedortransmittedinany
formorbymeans,electronicormechanical,foranypurposewithout
theexpresswrittenpermissionofNeopost Limited.
Copyright©Neopost2004

ORIG0118-3
3
Copyright © Neopost 2004
INTRODUCTION
Congratulations on choosing the Neopost IJ-35/40/45/50/60
frankingsystem.TheIJ-35/40/45/50/60istheresultoftheexper-
tise and innovative capabilities of the worldwide Neopost group
and, using ink jet technology, it will integrate into your working
environmenttoenhanceyourmailprocessingoperation.
TheIJ-35/40/45/50/60hasmanycapabilitiesthatwillbeimportant
toyourbusiness:
Aswellasbeingproductive(upto6600itemsperhour),the
IJ-35/40/45/50/60isdesignedtobeauserfriendly machinethat
canfitintoanyworkingenvironmentwithitsinnovativeandattrac-
tivedesign,simpleusersettingsandverylownoiselevel.Thehigh
volume capacity and sealed inker makes it easy and safe to
handle,andtheuserinterfaceisparticularly clearwithagraphic
interfaceand5memories tostore favouritejobs.
TheIJ-35/40/45/50/60isadaptableandassuchcanhandlemany
differenttypesofmailupto10mmthick.Theoptionalfeedercan
beusedtoprocess,inacontinuouscycle,itemsofsizesranging
from DL to C5 size and up to 10 mm thickness. For thicker mail
items or packages, adhesive labels can be automatically
dispensed.
TheIJ-35/40/45/50/60isconnectable.Itcanexchangedatawith
Neopost scales and RS232 serial printers in order to provide
optimalmailprocessing andreporting.
Finally,theIIJ-35/40/45/50/60isauniquecommunicationtoolfor
yourcompany.Itshighqualityprintingcombinedwithitsintegrated
library of message/slogans, mini dies and free format text will
affordyouextratoolstoenhanceyourcompany’simageandthe
impactofyourmail.

4
ORIG0118-4

ORIG0118-5
5
CONTENTS
1. GENERAL SPECIFICATIONS ...............................................9
2. INSTALLATION.....................................................................10
2.1 Introduction............................................................. 10
2.2 Frankingmachine................................................... 10
2.2.1 AttachthePlatform InfilltotheHand Feed
Platform ......................................................... 10
2.2.2 AttachthePlatformInfilltotheAutofeed(Option) 11
2.2.3 Attachthe IJ-35/40/45/50/60tothe HandFeed
PlatformorAutofeed ...................................... 11
2.2.4 WeighPlatform .............................................. 12
2.2.5 MachineConnections .................................... 14
2.2.6 PositionReceivingTray.................................. 16
2.2.7 Fillthe LabelHopper...................................... 16
2.3 Enteringactivation codes ....................................... 17
3. CONTROLS AND FEATURES.............................................23
3.1 Introduction............................................................. 23
3.2 Machine ................................................................. 24
3.2.1 DisplayPanel................................................. 26
3.2.2 FunctionKeys ................................................ 27
4. FRANKING YOUR MAIL ......................................................28
4.1 Introduction............................................................. 28
4.2 Gettingstarted........................................................ 29
4.2.1 LogOn (EnteringUserMode) ........................ 29
4.2.2 DepartmentalOperation................................. 30
4.2.3 How To Select a Postage Value ..................... 31
4.2.4 Low Credit ..................................................... 32
4.2.5 InsufficientCredit ........................................... 32
4.2.6 HighValue Selection...................................... 33
4.2.7 Frankingan Envelope .................................... 34
4.2.8 ToChange aDepartment ............................... 34
4.2.9 ToLog Off ...................................................... 35
4.2.10 PCconnection forMailManagerII (PCMail
accounting) .................................................... 35

6
ORIG0118-6
5. FRANKING WITH AUTOFEED ............................................37
6. FRANKING LABELS ............................................................39
6.1 Filling the Label Dispenser ..................................... 39
6.2 Printing a Label ...................................................... 40
7. FRANKING WITH WEIGH PLATFORM...............................42
7.1 WeighPlatform Preparation ................................... 42
7.2 HowdoI calculatethecorrect postageand rate?.... 43
7.3 Usingdifferential weighing(optional) ...................... 46
8. PRINTING OPTIONS...........................................................48
8.1 WhatcanI print?..................................................... 48
8.2 Printmodeselection............................................... 49
8.3 Modifying theimprint .............................................. 50
8.3.1 Choosing a Slogan, Mini Die or Text............... 50
8.3.2 DateAdvance (for Pre Dated Mail)................. 51
9. MAINTAINING PRINT QUALITY..........................................53
9.1 Cleaningthe InkCartridge ...................................... 53
9.2 MakingaTest Print................................................. 54
9.3 LowInk ................................................................... 55
9.4 NoInk..................................................................... 55
9.5 Replacingan InkCartridge ..................................... 56
10. METER REGISTERS...........................................................59
10.1 Selection ................................................................ 59
10.2 Printinga Register.................................................. 60
10.3 PrintingwithExternal Printer ................................... 61
11. CLEARING MAIL PATH ........................................................62
12. SERVER RECREDITING.....................................................63
12.1 Remotecredit setting(formachine withServer
Connection)............................................................ 63
12.2 ‘INSPECTIONDUE- RECREDIT’CallServer
Procedure .............................................................. 65
12.3 Unusedor Spoilt Impressions ................................. 66
12.4 Applicationfor anew CreditPIN ............................. 66

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7
13. MEMORY FUNCTIONS .......................................................67
13.1 SavingaMemory Function ..................................... 67
13.2 RecallingaMemory Function.................................. 68
14. SUPERVISOR SETTINGS...................................................69
14.1 Introduction............................................................. 69
14.2 Entryto supervisormode ........................................ 70
14.3 Security & Dept ...................................................... 71
14.3.1 ChangingtheUserPIN ............................. 73
14.3.2 Settingthe UserStatus................................... 73
14.3.3 ToAssign aDepartment................................. 74
14.4 IJ-35/40/45/50/60machinesetup menu .................. 78
14.5 Texts....................................................................... 85
14.6 MemoryCards ....................................................... 87
14.6.1 How To Load Data Using a Memory Card ...... 87
14.6.2 How To Replace Data Using a Memory Card . 88
14.7 Reports .................................................................. 89
14.7.1 TypicalReports .............................................. 89
14.7.2 Printinga Report............................................ 89
14.7.3 Settingthe ReportDestination ....................... 91
14.7.4 PrintingwithExternal Printer........................... 91
14.8 PCconnection setup .............................................. 93
15. TROUBLE SHOOTING .......................................................96
15.1 Clearing amailjam fromthe autofeeder ................. 98
15.2 Clearing error messages........................................ 98
16. QUICK REFERENCE GUIDE ..............................................99

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ORIG0118-9
9Generalspecifications
Speed (Items/hr) - IJ-35 : 3,600
- IJ-40 : 3,900
- IJ-45 : 5,400
- IJ-50 : 5,700
- IJ-60 : 6,600
Thickness (mm) - Automatic 6
-Manual 10
Printer Type InkJet
Automatic Label Dispenser Yes
Automatic Feeder Optional
Weigh Platform 2 kg Optional
Easyweigh - IJ-35 : No
- IJ-40 : Optional
- IJ-45 : No
- IJ-50 : Optional
- IJ-60 : Optional
Scale Interface Optional
PC Connection - IJ-35 : No
- IJ-40 : No
- IJ-45 : No
- IJ-50 : Optional
- IJ-60 : Optional
Cost Centre Accounting - IJ-35 : 35
- IJ-40 : 35
- IJ-45 : 45
- IJ-50 : 45 or 100 (optional)
- IJ-60 : 50 or 150 (optional)
Job Memories 5
PreloadedMini-dies 8
Slogans 10
Texts 5
Information Printout (on labels or RS232 Serial Printers): Yes
RecreditingMethod Server only
Dimensions (w x d x h): -Franking Machine265 x 360 x 250 mm
-Autofeed 325 x 240 x 250 mm
- Feed - platform 120 x 240 x 160 mm
Envelope Size DL to C5
1. GENERAL SPECIFICATIONS

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ORIG0118-10
Installation
2. INSTALLATION
2.1 Introduction
Your IJ-35/40/45/50/60 should be installed on a flat horizontal
surface adjacent to easily accessible power and telephone line
outlets.
Allowsufficientfreespaceasfollows:
-abovethemachinetoenableopeningofthecovers.
-attherearof themachineforcooling.
The power plug on this equipment is intended to serve as the
device for isolation of the mains supply, where possible it is
advisabletoconnecttoaswitchedpoweroutlet.
PleasedonotconnectyourIJ-35/40/50FrankingMachinetothe
poweroutletuntilyouhaveattachedtheaccessories.
2.2 Franking machine
2.2.1 Attach the Platform Infill to the Hand Feed
Platform
When attaching the Platform Infill to the Hand Feed Platform,
ensurethattheTabsandSlotsinterlockasillustrated.

ORIG0118-11
11Installation
2.2.2 AttachthePlatformInfilltotheAutofeed(Option)
If an Autofeed is to be fitted, first attach the Platform Infill to the
AutofeedensuringthattheslotsontheAutofeedfittightlyoverthe
tabsontheInfillPlatformasillustrated.
2.2.3 Attach the IJ-35/40/45/50/60 to the Hand Feed
Platform or Autofeed
LowertheIJ-35/40/45/50/60intopositionsothattheslotsfitover
thetabsasillustrated.

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ORIG0118-12
Installation
2.2.4 WeighPlatform
Threeweigh platformranges maybeconnectedtothe franking
machine.Thebackmodelnumberallowstodistinguishthem.
WP5/10
(optionalsupport)
WP2
AttachtheWP2andWP5/10WeighPlatform&Support
(Option)
Sufficient cable has been provided with your weigh platform to
enabletheunittobeplacedonthedeskadjacenttothefranking
machineif thisis preferred.
Formachinemounting,positiontheweighplatformonitssupport.
Excesscablecanbelooselycoiledunderthesupport.
PositiontheSupportPlatformsothatthepinsontheundersidemate
withthelocatingpointsontherearcasingoftheIJ-35/40/45/50/60.

ORIG0118-13
13Installation
WP5/10type weighplatforminstallationprocedure
Take the weigh platform out of the packaging and remove the
screwwhichisunderneaththeweighplatform.
Keep this screw: it must be used when moving the weigh
platform.
WP5/10

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ORIG0118-14
Installation
2.2.5 Machine Connections
AutofeedConnection (Option)
WeighPlatform/ScaleConnection(Option)
Unplug the power lead from the base for the following
operations.
Connect the weigh platform to
the connector marked "COM 2"
at the back of the franking ma-
chine.

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15Installation
TelephoneConnection
PowerCordConnection

16
ORIG0118-16
Installation
2.2.6 Position Receiving Tray
2.2.7 Fill the Label Hopper
Tab Printing
Surface

ORIG0118-17
17Installation
2.3 Entering activation codes
A licence like the one below is in the packaging:
Itcontainstheactivationcodesnecessaryforthefollowingsteps.
Stick the label with the "AN1" (and "AN2" code if applica-
ble) activation codes at the back of the WP model and
below. Keep your codes in an easy to access document.
They will be useful in case of further upgrade of your
system. The self-adhesive label is at the bottom of the
document which is delivered with the WP (inserted in the
pouch outside of the box).
Stickthelabelhere

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ORIG0118-18
Installation
Process:
- RemoveanyitemsontheWP,thenreconnectthepowerleadat
thebackofthefrankingmachine.
- FromtheNeopostUSER/SUPERVISORscreen,gototheUser
modeasshowninthefollowingscreen:
75.55
USER
15/01/2002
IMPRINTMODE
0.00
- Thenpress on . Check that the numberdisplayed matches
withthe"WPserialnumber"whichisprintedonthelabel:
OK
NO ACTIVATION CODE FOR
410411001211
!
- Then press OK toescape.
- Press then select the SUPERVISOR mode by selecting
SUPERVIS (left sideonthedisplay).
ThemessageENTERSUPERVISORPINwillappear:
ESC
ENTER SUPERVISOR PIN
- - - -

ORIG0118-19
19Installation
- EnterthesupervisorPINcodebut
DO NOT validate the code with OK
- With the key , select the line "SETUP" and confirm
usingOK:
SUPERVISOR
1 SECURITY & DEPT
2REGISTERS
3TEXT
4 LOAD FROM MEMORY CARD
5SETUP OKESC
- With the key , select the line "WP FEATURE" and
confirmusing OK:
SETUP
6SERVER
7 LANGUAGE English
8 REPORT ON LABEL
9 PC CONNECTION
WP FEATURE OKESC 10
- Select the line "ACTIVATION CODE" and confirm using OK:
WP FEATURE
1 ACTIVATION CODE
2 GEODESIC CODE 00345
OKESC