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Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIESAND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THAT FOR A
PERIOD OF ONE (1) YEAR FROM THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY A
COPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT SHALL BE FREE FROM DEFECTS IN
MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE DAMAGE
DUETOACTSOFGOD,ACCIDENT,MISUSE,ABUSE,NEGLIGENCE,MODIFICATION,UNSUITABLE
ENVIRONMENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF
FRANKLIN,ANDYOUREXCLUSIVEREMEDYUNDERTHISLIMITEDWARRANTY,WILLBEREPAIR
OR REPLACEMENT WITH THE SAME OR AN EQUIVALENT PRODUCT OF THE DEFECTIVE
PORTIONOFTHEPRODUCT, ATTHESOLEOPTION OFFRANKLINIF ITDETERMINESTHATTHE
PRODUCTWASDEFECTIVEANDTHEDEFECTSAROSEWITHINTHE DURATIONOFTHE LIMITED
WARRANTY. THIS REMEDY ISYOUR EXCLUSIVE REMEDY FOR BREACH OFTHIS WARRANTY.
THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO HAVE OTHER LEGISLATED
RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED
WARRANTIESEXPRESSLYRECITEDABOVE,THISFRANKLINIS PROVIDEDONAN “AS IS” BASIS,
WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES ONLY TO PRODUCTS
MANUFACTURED BYFRANKLINANDDOESNOTINCLUDEBATTERIES,CORROSIONOFBATTERY
CONTACTS ORANY OTHER DAMAGE CAUSED BYBATTERIES. NEITHER FRANKLIN NOR OUR
DEALERS OR SUPPLIERS SHALLHAVE ANY LIABILITY TO YOU OR ANY OTHER PERSON OR
ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR
DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN
ADVISEDOFTHE POSSIBILITYOFSUCHDAMAGES,ORTHEYAREOTHERWISE FORESEEABLE.
WEAREALSONOTRESPONSIBLEFORCLAIMSBYATHIRDPARTY.OURMAXIMUMAGGREGATE
LIABILITY TO YOU, AND THAT OF OUR DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE
AMOUNT PAID BY YOU FOR THE FRANKLIN PRODUCTAS EVIDENCED BY YOUR PURCHASE
RECEIPT. YOU ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIALOR INCIDENTAL DAMAGES, SOTHE ABOVE LIMITATION MAY NOTAPPLY TO
YOU.IFTHELAWSOFTHERELEVANTJURISDICTIONDONOTPERMITFULLWAIVEROFIMPLIED
WARRANTIES,THENTHEDURATION OF IMPLIEDWARRANTIESAND CONDITIONSARELIMITED
TO THE DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU MUST CALL FRANKLIN’S
CUSTOMER SERVICE DESK, 1-800-266-5626, TO REQUEST A RETURN MERCHANDISE
AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE PRODUCT (TRANSPORTATION
CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE WITH THE RMA, YOUR
NAME,ADDRESS, TELEPHONE NUMBER,ABRIEF DESCRIPTION OF THE DEFECTANDACOPY
OF YOUR SALES RECEIPTAS PROOF OF YOUR ORIGINALDATE OF PURCHASE. YOU MUST
ALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU RETURN THE PRODUCT,
OTHERWISETHERE MAY BEA LENGTHYDELAY IN THE PROCESSING OFYOUR RETURN. WE
STRONGLY RECOMMEND USINGATRACKABLE FORM OF DELIVERYTO FRANKLIN FORYOUR
RETURN.