Freecom FHD-3 User manual

USB 2.0 / USB 2.0 & FireWire version
Rev. 426

Freecom FHD-3
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Warning !
All rights reserved. The products named in this manual are only used for identifi-
cation purposes and may be trademarks or registered trademarks of the respective
companies. This device was designed for home or office use.
Freecom cannot be made liable for any damages, loss of data or damage
following thereof -whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other
pecuniary loss) arising out of the use of or inability to use this Freecom product,
even if Freecom has been advised of the possibility of such damages.
We reserve the right to upgrade our products in keeping with technological
advances.
Dear user!
Thank you for choosing the Freecom FHD-3 external hard drive. For optimal use
and performance we advise you to read this manual carefully before using this
product.
Freecom Technologies  Germany
www.freecom.com
Contents of the box
Please check the contents of the box; the following items should be included:
 Freecom FHD-3 external hard drive
 Power Adapter
 Interface Cable
 Footstand
 CD-ROM with manual, driver and application software
 Quick Install Guide
 Warranty card + envelope

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Table of Contents
© 2004 Freecom Technologies
User manual
General Information ........................................................................... page 4
Precautionary measures ..................................................................... page 5
Freecom FHD-3 external hard drive ................................................... page 6
Chapter 1:
Installation of the Freecom Personal Media Suite
software .............................................................................................. page 8
Chapter 2:
Hardware installation ......................................................................... page 12
Chapter 3:
Driver installation
FHD-3 USB 2.0 version ........................................................................ page 15
FHD-3 USB 2.0 & FireWire version ..................................................... page 18
Chapter 4:
Daily use of the FHD-3 with
Freecom Personal Media Suite software ........................................... page 22
Chapter 5:
The User Interface of the Freecom Personal Media Suite ................ page 24
Chapter 6:
Partitioning your FHD-3 ..................................................................... page 39
Chapter 7:
Troubleshooting ................................................................................. page 53

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General Information
The following hardware and software requirements must be fulfilled to ensure
trouble-free operation.
Hardware Requirements
In order to use the Freecom FHD-3, following components are needed:
 Intel Pentium II 233MHz or higher
 64MB RAM or higher
 CD-ROM drive for installing drivers and/or software
USB-2 version: Available USB 2.0 or USB 1.1 port*
USB-2 & FireWire version: Available USB 2.0 or USB 1.1 port*
and/or FireWire interface
 Internet connection for online warranty registration and driver/software
updates and downloads
Software Requirements
 Windows 98 SE
 Windows ME
 Windows 2000
 WindowsXP
* USB 2.0 is downwards compatible to USB 1.1. To achieve optimal performance from the
Freecom FHD-3 your PC should be equipped with an USB 2.0 port.

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General Information
Precautionary measures
To ensure that your Freecom FHD-3 functions properly, please take note of the
following precautions. If these are not followed, you may void your warranty
and damage the FHD-3.
 Safely remove the FHD-3 via your operating system (the "unplug or eject
hardware" option in the Windows taskbar) before disconnecting the Cable
or the power cable. Failing to do so may result in data loss.
 Do not drop the Freecom FHD-3 or expose it to other kinds of sudden
mechanical shocks as this may result in data loss and damage to the hard
drive.
 Do not use the Freecom FHD-3 when the ambient temperature is below 10°C
or above 45°C.
 If the Freecom FHD-3 is moved from a cool environment to a warmer
environment, please allow the drive to acclimatize to the ambient tempera-
ture before operating the device. Failing to do so may lead to condensation
within the drive enclosure, which in turn may cause the drive to malfunction.
 Do not place liquids or drinks on the FHD-3. When liquids are spilled and get
in contact with the electronics within the drive enclosure, it will damage the
drive and will cause the drive to malfunction.
 Do not use the FHD-3 in a dusty environment. Dust inside the enclosure may
damage the internal electronics and result in drive malfunction.
 Only use the power adapter that was supplied with the FHD-3.
 Opening the FHD-3 will void the warranty.
Note: Since USB 2.0 is backwards compatible with USB 1.1, the
FHD-3 can be connected to all USB ports. When connected to a USB
1.1 port, however, the performance (data transfer rate) of the
FHD-3 will be much lower than when the drive is connected to a
USB 2.0 port.
IMPORTANT
The SYNC button on the FHD-3 is designed to work with the
Freecom SYNC software, which can be found on the Manual and
Software CD. Freecom SYNC uses the Microsoft Briefcase to
synchronize files.
When using the Freecom SYNC software, please be aware that all
files in the SYNC folder on the FHD-3 are linked to the original files
on your PC or network. If you delete a file in the SYNC folder, its
original will be deleted during the next synchronization, too! To
avoid this, you have to Split From Original the file prior to
deleting it. Please refer to chapter 4 for further information on
Freecom SYNC and Microsoft Briefcase.

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Freecom FHD-3 external hard drive
If you are looking for maximum performance, maximum storage capacity and
maximum reliability from an external hard drive, the Freecom FHD-3 is the right
choice. The hi-speed data transfer through the USB 2.0 and/or FireWire interface
makes it ideally suitable for data-storage, file sharing, backup, archiving, digital
video editing, audio playback and all applications that need fast file access.
For your convenience, the Freecom FHD-3 has been partitioned (1 partition) and
pre-formatted (FAT32 file system). The FAT32 format ensures maximum inter-
changeability of the FHD-3 between different computers. Should you choose to
format the FHD-3 in another file system (e.g. NTFS), please be aware of possible
problems when connecting the FHD-3 to another computer than the one you
used for formatting.
Note: do not cover the ventilation holes; these are essential for
maintaining the correct operating temperature for the FHD-3.

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Footstand
The FHD-3 can be positioned both horizontally and verti-
cally. If you want to position the drive vertically you have to
use the supplied footstand.
Please note that the footstand can only be attached in one
way to the drive. The hooks on the footstand and the
corresponding slots in the FHD-3 are designed in such a way
that the footstand will only fit easlily when attached in the
right orientation.
Kensington Lock
The FHD-3 has a Kensington Lock slot at the rear of the
drive, to secure the drive to a fixed object (your desk for
instance). The Kensington system is one of the worlds most
used anti-theft hardware-lock systems.
Options:
 FireWire Cable for FHD-3
 Additional Cable USB
 Additional Power Adapter
See www.freecom.com for these and other Freecom products, or contact your
local Freecom reseller/dealer.
Recommended sequence of installation
1. Install Freecom Personal Media Suite software.
2. Connect the interface cable and the power cable to the drive and plug the
power supply unit into the socket. Plug the interface Cable into the appro-
priate slot of your computer.
3. (Only Windows 98 SE:) Install all necessary drivers.
Please refer to chapters 1-3 for a detailed description of the hardware and
software installation.
General Information

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Chapter 1: Installation of the Freecom Personal
Media Suite software
If you want to use the SYNC button on the FHD-3, you need to install the Freecom
Personal Media Suite software first.
Note: To use the functions of the Freecom Personal Media Suite
described in this handbook, your Freecom FHD-3 has to be connected
to your PC.
1.1 Installation of the Freecom Personal Media Suite
1. Insert the FHD-3 Software & Manual CD into your CD drive. The Freecom start
menu opens:
In case the software does not open automatically, please click on "Start" in
the main directory of the CD.
2. Click on "Install Software" and select "Freecom Personal Media Suite". The
installation of the Freecom Personal Media Suite starts now. Follow the
instructions on the screen, confirm with "Next" in order to continue with the
installation.

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3. Please read the licencing agreement carefully. To accept the licencing
agreement, confirm with "Yes". Note: Clicking on "No" ends the installation.
Select the target folder and program folder in the start menu in which the
Freecom Personal Media Suite symbol is to appear.
4. Default target folder is C:\Programs\Freecom Personal Media Suite. You can
select a different target folder for the program files by selecting another
folder on your hard drive.
Installation of the Freecom Personal Media Suite software

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5. In the dialogue "Options" you can select whether to create a link to the
Freecom Personal Media Suite Software on the desktop and whether the
program should be started automatically when starting Windows. It is
recommended to select both options for better operation of the Freecom
Personal Media Suite.
6. Click on "Next" to start the installation. All necessary program files are now
written on the hard drive of your computer.
7. In the last window, you will be asked whether you want to start Freecom
Personal Media Suite now. It is recommended to select this option so that you
can configure the software for your FHD-3. Please click on "Finish".

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1.2 Deinstallation of the Freecom Personal Media Suite
In order to remove the Freecom Personal Media Suite from your computer,
please proceed as follows:
1. In the "Start" menu, please click on "Programs" - "Freecom Personal Media
Suite".
2. Select "Uninstall Freecom Personal Media Suite". The software is now
removed from your computer.
Installation of the Freecom Personal Media Suite software

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Chapter 2: Hardware Installation
1. Connecttheinterface cableto theFreecom
FHD-3.
2. Connect the cable of the power supply to
the FHD-3 and the power supply itself to
the socket.
3. Connect the interface cable to the inter-
face port of your computer.

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USB 2.0 version
Remark (if your drive is connected to the computer via USB): Since USB 2.0 is
backwards compatible with USB 1.1, the FHD-3 can be connected to all USB ports.
When connected to a USB 1.1 port, however, the performance (data transfer
rate) of the FHD-3 will be much lower than when the drive is connected to a USB
2.0 port.
Connect the FHD-3 to the computer only on the USB or FireWire
interface.
USB 2.0 & FireWire version
Remark (if your drive is connected to the computer via FireWire): You can
connect further devices on the second FireWire socket if your drive is connected
to the computer via FireWire.
For optimal performance, the FHD-3 should always be connected
to a USB 2.0 port or FireWire port.
Hardware Installation
Computer
(FireWire)
other device (FireWire)
USB Port AC adapter
USB Port AC adapter

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Recommended after Hardware installation
(only Windows 98:) After you connected the FHD-3, please start with the driver
installation, as in chapter 3 described.
(Windows ME / 2000 / XP:) Under Windows ME / 2000 / XP a separate Freecom
driver is not required. The drivers for Windows ME, Windows 2000 and Windows
XP will be installed automatically by the operating system after plugging in the
Freecom FHD-3 into the USB port of the computer.
Your Freecom FHD-3 is fully backwards compatible with USB 1.1.

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Chapter 3: Driver installation
Under Windows ME / 2000 / XP a separate Freecom driver is not required. The
drivers for Windows ME, Windows 2000 and Windows XP will be installed
automatically by the operating system after plugging in the Freecom FHD-3 into
the USB port of the computer.
3.1 FHD-3 USB 2.0 version
Driver installation USB under Windows 98 SE
Note: Your Freecom FHD-3 is fully backwards compatible with USB
1.1. The installation for USB 1.1 is the same as described below for
USB 2.0.
1. Insert the Freecom Manual and driver CD into the CD-ROM drive.
2. Connect your Freecom FHD-3 to the USB connector of your notebook or
computer.
3. The "Add New Hardware Wizard" opens and a "USB 2.0 Device" (USB 2.0 PCI
Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.
Click on "Next".
Driver installation

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4. In the next window select "Search for the best driver for your device.
(Recommended)". Click on "Next".
5. Make sure that the checkbox "CD-ROM drive" is activated in the next
window.
Continue by clicking on "Next".

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Driver Installation
6. The Hardware Wizard finds a "Freecom Freecom FHD-3".
By clicking on "Next" the necessary files will be installed. Afterwards click on
"Finish" to complete the installation. Congratulations! Youve just finished to
install the Freecom FHD-3 and the external hard drive is almost ready to use.

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3.2 FHD-3 USB 2.0 & FireWire version
Driver installation USB under Windows 98 SE
Connect the FHD-3 to the computer only on the USB or FireWire
interface.
Note: Your Freecom FHD-3 is fully backwards compatible with USB
1.1. The installation for USB 1.1 is the same as described below for
USB 2.0.
1. Insert the Freecom Manual and driver CD into the CD-ROM drive.
2. Connect your Freecom FHD-3 to the USB connector of your notebook or
computer.
3. The "Add New Hardware Wizard" opens and a "USB 2.0 Device" (USB 2.0 PCI
Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.
Click on "Next".

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Driver Installation
4. In the next window select "Search for the best driver for your device.
(Recommended)". Click on "Next".
5. Make sure that the checkbox "CD-ROM drive" is activated in the next
window.
Continue by clicking on "Next".

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6. The Hardware Wizard finds a "Freecom Freecom FHD-3".
By clicking on "Next" the necessary files will be installed. Afterwards click on
"Finish" to complete the installation. Congratulations! Youve just finished to
install the Freecom FHD-3 and the external hard drive is almost ready to use.
Driver installation FireWire under Windows 98 SE
The required driver for is automatically installed under Windows ME / 2000 / XP
once the FireWire cable has been inserted and it is immediately allocated a drive
letter.
Note: FireWire is only supported by Windows 98 SE (and above).
If you are using an older version, you must first update Windows.
1. The driver database is loaded automatically after you have connected the
FireWire cable to the PC.
2. (Only when you need) Now place the "Windows 98 Installation CD" in your
internal CD-ROM drive.
3. The "Hardware assistant" window appears on the screen. Click on "Next".
4. Select the item "Search for the best driver for the device" (Recommended)
and confirm with "Next".
5. The CD-ROM drive for the "Windows 98 Installation CD" driver installation
is selected in the next window. If the search in the CD-ROM drive has not yet
been activated, you should dial this point. Confirm with "Next".