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Contents
Read the “Pre-Installation” and “Installing the tape drive” sections if you have to install or
replace your Ultrium Generation 2 tape drive. If you have purchased your tape drive pre-
installed in a server, go directly to the operating and troubleshooting information commencing
on page 23.
Pre-Installation
Before you start page 3
Backup software and drivers page 5
Installing the tape drive
Step 1: Check the SCSI connection page 7
Step 2: Check the drive’s SCSI ID page 9
Step 3: Prepare the mounting bay page 11
Step 4: Attach mounting hardware page 13
Step 5: Install the drive page 15
Step 6: Attach power and SCSI cables page 17
Step 7: Secure the drive page 19
Step 8: Verify installation page 21
Using the tape drive
Your Ultrium Generation 2 tape drive page 23
Use the correct media page 25
Optimizing performance page 27
Troubleshooting page 29
Understanding the LEDs page 33
Problems with cartridges page 36
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Copyright © 2003 by Hewlett-Packard Limited.
February 2003
This document was produced for your tape drive or library vendor by Hewlett-Packard.
The information contained in this document is subject to change without notice.
This document contains proprietary information which is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced or translated to another
language without the prior written consent of Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages (including lost profits) in connection with the furnishing, performance,
or use of this material whether based on warranty, contract, or other legal theory.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are U.S. trademarks of HP, IBM
and Seagate.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390;
5,506,580; held by Hi/fn, Inc.
Windows is a U.S. registered trademark of Microsoft Corp.
UNIX is a registered trademark of X/Open Company in the U.S. and other countries.
Product Details
Write your tape drive details here so you can find them easily if you need them. The model name is on the
front of the drive and the product and serial numbers are on a label on the top of the drive.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:
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Before you start
Ultrium Generation 2 tape drives are high performance Ultra 3 SCSI devices designed to
operate on a low voltage differential SCSI bus (LVDS). The tape drive is installed into a spare
drive bay in your server. To get optimum performance from your tape drive you need a SCSI
bus that can transfer data at a rate that supports the tape drive’s maximum burst transfer
speed of 160 MB/second. We recommend an Ultra 3 (160) or Ultra 4 (320) SCSI bus.
Before starting to install your tape drive, you should consider the following:
How do I connect the tape drive to my server’s SCSI bus?
Your tape drive is attached to the SCSI bus of the host server via a spare connection on the
internal SCSI ribbon cable. The cable must be terminated, see “Where should the SCSI
terminator be?” on page 17.
Server connection
You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in
SCSI controller on your server. For optimum performance your tape drive should only be
connected to an Ultra 3 (160) or Ultra 4 (320) host bus adapter or SCSI controller using a
correctly terminated, LVDS-compatible ribbon cable with a spare 68-pin, high density (HD),
wide SCSI connector. We recommend that the drive is the only device on the SCSI bus. Do not
attach the drive to the same SCSI bus as your disk drive or RAID controller.
See also Table 1, “supported SCSI bus types,” on page 7.
What are the mounting requirements for the tape drive?
Mounting bay
You need one industry standard, 5¼-inch, full-height bay in which to install the Ultrium
Generation 2 tape drive. Power requirements are:
Mounting hardware
For many servers, no mounting tray or rails are required. Devices simply slide into the
computer’s chassis and are fixed with screws. Other servers have built-in trays or rails.
Some servers require a special mounting tray or rails to fix the drive into the empty bay. If this
is the case with your system, you will have to order these accessories from the computer
manufacturer before you can install the tape drive. Mounting hardware for HP servers may be
ordered separately through your tape drive supplier. (Not all HP servers require rails. Some
have a built-in mounting tray.)
Airflow requirements
The server must provide forced cooling and be capable of drawing 6 cfm (0.17 m3/minute
or 10.08 m3/hour) of air through the tape drive.
Voltage Typical Current Maximum Current
5 V 3.2 A 6.3 A
12 V 0.7 A 2.75 A
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Ensure that all fans in your server are in place and operational, and make sure that empty
bays have the appropriate blanking plates installed so that airflow is maintained.
Do I need additional items for installation?
• If you do not have a spare, suitably rated SCSI connector on your server, a new HBA (also
known as a SCSI card) will be required. You will need to purchase and install the new HBA
into an unused, 64-bit PCI expansion slot within your server before installing your tape drive.
Full installation instructions and all necessary cables and mounting hardware are normally
provided with the HBA.
• You may also need mounting hardware. See “What are the mounting requirements for the
tape drive?” on page 3.
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Backup software and drivers
Backup software
For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach configuration, where the tape drive is attached
to a standalone server, you can use backup software that is designed for a single server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Legato and Computer Associates all provide suitable products.
Further details about these products can be found on the software vendor’s web site.
Make sure you have a backup application that supports Ultrium Generation 2 tape drives and
download any upgrades or patches, if required.
Drivers
Windows users
Before you install the tape drive, download the driver from the manufacturer’s web site. Refer
to the accompanying README file for specific installation instructions for Windows NT and
Windows 2000/XP drivers. This will tell you whether you need to install the driver before or
after installing the tape drive.
UNIX users
The recommended backup applications use the operating system’s standard, built-in device
drivers. To upgrade drivers we recommend that you patch to the latest version of the operating
system or configure device files.
IA64 users
If you are installing on IA64, check the manufacturer’s web site for the latest information on
the availability of backup application upgrades and drivers.
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Figure 1: checking the SCSI connection
SCSI ribbon
cable
68-pin internal
LVD/SE connector
SCSI HBA
SCSI ribbon
cable
50-pin internal SE
connector
(Do not use)
68-pin internal
SE connector
(Do not use)
tape drive
The example shows an
Adaptec 29160 HBA
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Step 1: Check the SCSI connection
Use the following questions to help you check your SCSI connection. If you answer ‘Yes’ to all
these questions, you are ready to install your tape drive. If you answer ‘No’, you will probably
need to purchase and install additional items.
table 1: supported SCSI bus types
SCSI Bus Type Transfer Speed Supported
Ultra 3 (160) LVD Up to 160 MB/s Yes. This is the recommended configuration.
Ultra 4 (320) LVD Up to 320 MB/s Yes. This is the recommended configuration for more
than one drive per bus.
Ultra 2 LVD Up to 80 MB/s Yes, but this will not provide optimum performance.
Single-ended, wide Up to 40 MB/s Yes, but this is not recommended as it will severely
restrict performance.
Do not connect to a narrow SCSI bus.
High Voltage
Differential
Up to 40 MB/s No. The drive will not work and you may damage
the drive or controller
1Is there a spare SCSI port on
the server’s internal SCSI
bus?
3Will the drive be the only
device on the bus? This is the
recommended configuration.
Do not connect to a RAID
controller channel. This is for
disk drives only.
2Are the SCSI ribbon cable
and HBA card rated at Ultra
3 (160) or Ultra 4 (320)?
(Make sure the ribbon cable
is terminated. See page 19.)
If you have a spare PCI slot, install a
new Ultra 160 HBA to provide a
dedicated SCSI bus. If you have to
configure more than one drive on the
same bus, install an Ultra 4 (320)
HBA.
Performance may be impaired. See
table below. Consider replacing
your card with one of the
recommended HBAs.
Purchase and install one of the
recommended HBAs into an unused
64-bit PCI expansion slot. (The HBA
can also be installed in a 32-bit PCI
expansion slot, but performance may
be degraded.)
No?
Yes?
Yes?
No?
No?
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Figure 2: checking the SCSI ID
(Default)
Example SCSI IDs
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Step 2: Check the drive’s SCSI ID
1Determine whether you need to change the SCSI ID from the default of 3.
Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if
possible. If not, to equalize the electromagnetic charges, touch a bare metal part of the
computer (such as the back plate) before you remove the tape drive from its bag.
2Change the tape drive’s SCSI ID, if necessary.
The SCSI ID is set using jumpers on a set of pins at the rear of the drive. Move the jumpers
carefully to the pattern corresponding to the ID you want, see Figure 2.
Your Ultrium Generation 2 drive is shipped with a default SCSI ID of 3, but it can be
assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the
SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
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Figure 3b: preparing mounting bay in a
typical HP Proliant server
Figure 3d: preparing mounting bay in a
typical Dell server
Figure 3c: preparing mounting bay in a
typical IBM server
Figure 3a: preparing mounting bay in a
typical HP Netserver
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Step 3: Prepare the mounting bay
Warning To avoid personal injury or damage to the computer or tape drive, ensure that the
computer is disconnected from the mains power supply while you install the drive.
Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if
one is available. If not, after you have disconnected power from the computer and
removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal
part of the drive before installing it.
1Assemble the necessary tools and materials:
• Phillips screwdriver
• Flat-bladed screwdriver (if your computer uses slotted screws)
• Torx screwdriver (if your computer uses torx screws)
• Your computer manuals (for reference during installation)
2Perform a normal system shutdown and turn off the computer and any connected
peripherals.
3Remove the cover and front panel from the computer, as detailed in your computer’s
documentation.
As you work inside the computer, you may have to disconnect the SCSI cable or power
cable from other devices to maneuver the new drive into place. If you have to do this, make
a note of their position and connections so you can put them back correctly later.
4Remove the front filler panel from a full-height, 5¼-inch bay of your computer, as illustrated.
Keep any screws for use in step 7 on page 19.
The server must provide forced cooling and be capable of drawing 6 cfm (0.17 m3/minute
or 10.08 m3/hour) of air through the tape drive. Ensure that empty bays have the
appropriate blanking plates installed so that airflow is maintained.
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Figure 4b: attaching mounting rails
Figure 4a: attaching mounting tray
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Step 4: Attach mounting hardware
For many servers, no tray or rails are required. Devices simply slide into the computer’s
chassis and are fixed with screws. Other servers have built-in trays or rails.
If your computer does not require special mounting hardware, proceed to “Step 5: Install the
drive” on page 15 now.
If your computer requires special rails or other hardware to install the tape drive in the empty
bay, mount them on the tape drive in this step. Mounting hardware for HP servers may be
ordered separately through your tape drive supplier.
1Attach the appropriate rails using the four screws supplied with the rail kit.
• If you are installing in a server that requires a tray, place the tape drive in the mounting tray
supplied, as shown in Figure 4a. The tray design may not necessarily be as shown.
• If you are installing in a server that requires mounting rails, fasten the rails to the tape drive,
as shown in Figure 4b. The rail design may not necessarily be as shown.
• Some servers have snap-on mounting rails attached to the filler panel. These can be removed
and attached to the tape drive with screws.
• If your computer uses other mounting hardware, attach it to the tape drive as directed in your
computer documentation.
Note The mounting hardware supplied may not be exactly the same as shown in the illustrations.
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Figure 5: installing the drive
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Step 5: Install the drive
1Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as
shown in Figure 5.
If your computer does not use mounting hardware, check that the holes in the chassis are
aligned with the holes in the side of the tape drive.
Do not secure the drive with screws at this point because you may have to move the drive to
get the cables into place.
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2
SCSI
controller
connection
SCSI ribbon
cable
SCSI ribbon
cable (correctly
terminated)
2
1
Figure 6: attaching power and SCSI cables
tape drive
power
supply
power
cable
power
cable
1
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Step 6: Attach power and SCSI cables
1Attach a spare power cable from the computer's internal power supply to the power
connector, as shown in Figure 6, item 1.
2Attach a spare connector on the computer or HBA’s SCSI ribbon cable to the SCSI connector
of the drive, as shown in Figure 6, item 2.
3If the drive is the last device on the SCSI chain, make sure that the SCSI cable is terminated
correctly.
Where should the SCSI terminator be?
Termination must be present at two and ONLY two positions on the SCSI bus—at the
beginning of the SCSI bus and at the end of the SCSI bus. Termination is normally enabled
by default on the HBA and most internal SCSI cables have a terminator attached. This will
usually be a small, rectangular block of plastic attached to the cable end and marked
‘SCSI Terminator’.
Therefore, assuming the HBA is the first device on the bus, you should check that the second
terminator is placed after the last device, as shown in Figure 6, item 2.
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Figure 7a: securing drive to mounting hardware
Figure 7b: securing drive, no mounting hardware
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