Freecom TOUGH DRIVE PINK User manual

TOUGH DRIVE PINK
EXTERNAL MOBILE HARD DRIVE / 2.5" / USB 2.0
WIN & MAc
Rev. 848
USER MANUAL

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Freecom ToughDrive Pink
Dear user!
Thank you for choosing the Freecom ToughDrive Pink as an external hard drive. For
optimal use and performance we advise you to read this manual carefully before using
this product.
Freecom Technologies • Germany
www.freecom.com
Contents of the box
Please check the contents of the box; the following items should be included:
• external Freecom ToughDrive Pink*
•Manual, safety manual and application software pre-installed on the hard drive
•Quick Install Guide
* Operation without power pack possible, power supply occurs over the USB port.
When the power provided by the USB port is not sufficient, visit www.freecom.com/support for an optional
AC adapter.
Warning !
All rights reserved. The products named in this manual are only used for identification
purposes and may be trademarks or registered trademarks of the respective companies.
This device was designed for home or office use.
Warning! This device is equipment complying with EN55022 class A. This equipment can
cause radio disturbances in a residential area. If this is the case, the user has to take ap-
propriate measures and assume all responsibility and costs for. It may not be used near
or with any life-sustaining systems.
Freecom cannot be made liable for any damages, loss of data or damage following thereof
-whatsoever (including, without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising out of the use
of or inability to use this Freecom product, even if Freecom has been advised of the pos-
sibility of such damages.
We reserve the right to upgrade our products in keeping with technological advances.

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User manual
General Information ...........................................................................................................page 4
Precautionary measures....................................................................................................page 5
Freecom ToughDrive Pink ...............................................................................................page 6
Chapter 1:
Hardware Installation.........................................................................................................page 7
Chapter 2:
Driver Installation ................................................................................................................page 7
Chapter 3:
Installation of the application software ......................................................................page 8
Chapter 4:
Freecom Hard Drive Protection Tool ...........................................................................page 10
Chapter 5:
Using Freecom Turbo USB 2.0 (only PC) .....................................................................page 19
Chapter 6:
Partitioning your Freecom ToughDrive Pink ............................................................page 20
Table of Contents
© 2008 Freecom Technologies

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Freecom ToughDrive Pink
* To achieve optimal performance from the Freecom ToughDrive Pink your PC should be equipped with an
USB 2.0 port.
General Information
The following hardware and software requirements must be fulfilled to ensure trouble-
free operation.
System requirements
In order to use the Freecom ToughDrive Pink, following components are needed:
PC:
•Intel Pentium III / AMD Duron 900 MHz or higher
• 256 MB RAM (Vista: 512 MB RAM) or higher
• Available USB 2.0 or USB 1.1 port*
• Internet connection for online warranty registration and software updates and
downloads
• Operating system: Windows 2000, Windows XP, Windows Vista
Mac:
• PowerPC G3/G4/G5, Mac Book Pro or Intel Mac
• 256 MB RAM or higher
• Available USB 2.0 or USB 1.1 port*
• Internet connection for online warranty registration and software updates and
downloads
• Operating system: Mac OS X v10.4 or higher

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General Information
Precautionary measures
To ensure that your Freecom ToughDrive Pink functions properly, please take note of
the following precautions. If these are not followed, you may void your warranty and
damage the Freecom ToughDrive Pink.
• Safely remove the Freecom ToughDrive Pink via your operating system (the "unplug
or eject hardware" option in the Windows taskbar) before disconnecting the USB cable
or power cable and before switching off the device. Failing to do so may result in data
loss.
• Do not drop the Freecom ToughDrive Pink (more than 2 m) or expose it to other
kinds of sudden mechanical shocks as this may result in data loss and damage to the
Freecom ToughDrive Pink.
• Do not use the Freecom ToughDrive Pink when the ambient temperature is below
10°C or above 35°C.
• If the Freecom ToughDrive Pink is moved from a cool environment to a warmer en-
vironment, please allow the drive to acclimatize to the ambient temperature before
operating the device. Failing to do so may lead to condensation within the drive
enclosure, which in turn may cause the drive to malfunction.
• Do not place liquids or drinks on the Freecom ToughDrive Pink. When liquids are
spilled and get in contact with the electronics within the drive enclosure, it will dam-
age the drive and will cause the drive to malfunction.
• Do not use the Freecom ToughDrive Pink in a dusty environment. Dust inside the
enclosure may damage the internal electronics and result in drive malfunction.
• Opening the Freecom ToughDrive Pink will void the warranty.
• Since USB 2.0 is backwards compatible with USB 1.1, the Freecom ToughDrive Pink
can be connected to all USB ports. When connected to a USB 1.1 port, however, the
performance (data transfer rate) of the Freecom ToughDrive Pink will be much lower
than when the drive is connected to a USB 2.0 port.
On some computers it might occur that the USB port does not deliver enough
power to the ToughDrive Pink. In that case, you need to use an external power
supply.
For safety reasons you must only use Freecom’s Power Supply Part.No. 30921.
Don’t use any other power supply!

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Freecom ToughDrive Pink
Freecom ToughDrive Pink
The hi-speed data transfer through the USB 2.0 interface makes it ideally suitable for
data-storage, file sharing, backup, archiving, audio playback and all applications that
need fast file access.
For your convenience, the Freecom ToughDrive Pink has been partitioned (1 partition)
andpre-formatted (FAT32filesystem).TheFAT32formatensuresmaximuminterchange-
abilityoftheFreecomToughDrivePink betweendifferentcomputers.Shouldyouchoose
to format the Freecom ToughDrive Pink in another file system (e.g. NTFS), please be
aware of possible problems when connecting the Freecom ToughDrive Pink to another
computer than the one you used for formatting.

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1
Hardware Installation
Chapter 1: Hardware Installation
Connect the interface cable to the
Freecom ToughDrive Pink.
Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Tough-
Drive Pink can be connected to all USB ports. When connected to a USB
1.1 port, however, the performance (data transfer rate) of the Freecom
ToughDrive Pink will be much lower than when the drive is connected to
a USB 2.0 port.
On some computers it might occur that the USB port does not deliver
enough power to the ToughDrive Pink. In that case, you need to use an
external power supply.
For safety reasons you must only use Freecom’s Power Supply Part.No.
30921. Don’t use any other power supply!
Chapter 2: Driver Installation
Under Windows 2000 / XP / Vista and Mac OS X a separate Freecom driver is not required.
The drivers will be installed automatically by the operating system after plugging in the
Freecom ToughDrive Pink into the USB port of the computer.

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Freecom ToughDrive Pink
Chapter 3: Installation of the application software
3.1 Installation software PC
1. Click on"StartPC.exe" in the maindirectory of the hard drive. The Freecom startmenu
opens.
2. Click on "Software Installation" -> "NTI Shadow", "NTI Ripper" or other software. The
installation starts now. Follow the instructions on the screen, confirm with "Next" in
order to continue with the installation.
3.1.1 Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded
onto the hard drive. We recommend that you save these files to your computer ("My
Documents"/"Freecom"),to always have a backup of these files in caseyou (accidentally)
reformat the drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on the button „Save Freecom files“.
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"My Documents".

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Installation of the application software
3.2 Installation software Mac
1. Click on "Start MAC" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on "Install NTI Shadow". The installation starts now. Follow the instructions on
the screen, confirm with "Next" in order to continue with the installation.
3.2.1 Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded onto
thehard drive. Werecommend thatyou save these filestoyour computer("Documents"/
"Freecom"), to always have a backup of these files in case you (accidentally) reformat
the drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on the button "Save Freecom files".
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"Documents".

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4
Freecom ToughDrive Pink
Chapter 4: Freecom Hard Drive Protection Tool
4.1 Using the Freecom Hard Drive Protection Tool (PC)
Your Freecom ToughDrive Pink is equipped with a password protection feature. This
provides the best possible protection. Your data is always protected, even if the internal
hard drive is taken out of the enclosure and connected to a computer, you still will not
be able to access the data.
IfyourPCisshutdownorsenttohibernation,werecommendtocompletelydisconnecting
the ToughDrive Pink from your PC in order to reactivate the password protection. Some
PCs keep USB devices supplied with power when being in hibernation mode, therefore
you remain logged in with your password.
4.1.1 Configuring the password protection
1. Connect your Freecom ToughDrive Pink to your PC. A Hard Disk Drive (“FREECOM
HDD”) and a Virtual CD-ROM Drive (“Password”) will appear in “My Computer”.
The Virtual CD-ROM Drive is an undeletable partition on your ToughDrive Pink on
which the Freecom Hard Drive Protection software is stored. This ensures that you
always have the password protection application available when needed, it can not
be accidentally deleted.
2. If the virtual CD-ROM drive does not automatically open after the hard drive has been
connected, double-click on the virtual CD ROM drive icon (“Password”) to open it.

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Freecom Hard Drive Protection Tool
3. Double-clickonthe„Password.exe“symboltoruntheFreecomHardDriveProtection
software. The Hard Drive Protection Wizard will open. Click “Next” to proceed.
4. Enter a password. This password will be required to access the protected partition.
Confirm the password in the second field and click “Next”.
5. Your hard drive is now protected with a password. Click “Finish” to exit the wizard.

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Freecom ToughDrive Pink
Accessing the password-encrypted hard drive
1. Open the virtual CD-ROM Drive and double-click on “Password.exe”. The Freecom
Hard Drive Protection tool opens.
2. Enter your password and click “Finish”. Your password-protected hard drive will now
be accessible in “My Computer”.
I lost my password, what can I do now?
If you lose your password, you will not be able to access your data anymore. The only way
to continue using your ToughDrive Pink is to erase and format the hard drive.
Attention!Whenerasingandformattingtheharddrive,alldatapreviously
stored on the drive will be erased. All data on the drive will be deleted!
Follow these steps to erase and format your hard drive:
1. Run “Password.exe” from the virtual CD-ROM Drive.

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Freecom Hard Drive Protection Tool
2. Click on “Lost your password?” and confirm that you want to start the “Erase and
Format Hard Disk Wizard”.
3. To continue, you have to confirm that all data on your hard disk will be deleted. Click
on “Next” to continue.
4. In a final step, you have to confirm once again that you want to erase and format
the hard disk. Clicking on “Yes” in this step will irreversibly delete all your data. This
might take up to two hours.

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4
Freecom ToughDrive Pink
Removing the password encryption
It is possible to remove the password protection feature, meaning that the data on the
drive will always be visible when you connect the drive.
1. Make sure you already run the “Password.exe” to have access to your protected data.
2. Onceyouhaveaccesstoyourprotecteddata,runthe“Password.exe”againandselect
“Remove password encryption”. Click on “Next” to continue.
3. Enter your password and click on “Next”.
4. The password protection will now be removed and you will always have access to
your data.

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4
Freecom Hard Drive Protection Tool
4.2 Using the Freecom Hard Drive Protection Tool (Mac)
Your Freecom ToughDrive Pink is equipped with a password protection feature. This
provides the best possible protection. Your data is always protected, even if the internal
hard drive is taken out of the enclosure and connected to a computer, you still will not
be able to access the data.
IfyourMacisshutdownorsenttohibernation,werecommendtocompletelydisconnect-
ing the ToughDrive Pink from your Mac in order to reactivate the password protection.
Some Macs keep USB devices supplied with power when being in hibernation mode,
therefore you remain logged in with your password.
4.2.1 Configuring the password protection
1. Connect your Freecom ToughDrive Pink to your Mac. A Hard Disk Drive (“FREECOM
HDD”) and a Virtual CD-ROM Drive (“Password”) will appear.
The Virtual CD-ROM Drive is an undeletable partition on your ToughDrive Pink on
which the Freecom Hard Drive Protection software is stored. This ensures that you
always have the password protection application available when needed, it can not
be accidentally deleted.
2. Open the CD-ROM drive and double-click on “Password”.

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Freecom ToughDrive Pink
3. Enter a password. This password will be required to access the protected partition.
Confirm the password in the second field and click on “OK”.
Accessing the password-encrypted hard disk
1. Connect your Freecom ToughDrive Pink to your Mac. A window will open, stating
that the inserted disk is not readable. Click on “Ignore”.
2. Run“Password”fromtheCD-ROMdrive.Youwillbepromptedtoenteryourpassword
to access the hard drive. Enter your password and click on “OK”. You will have full
access to your ToughDrive Pink now.

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Freecom Hard Drive Protection Tool
I lost my password, what can I do now?
If you lose your password, you will not be able to access your data anymore. The only way
to continue using your ToughDrive Pink is to erase and format the hard drive.
Attention!Whenerasingandformattingtheharddrive,alldatapreviously
stored on the drive will be erased. All data on the drive will be deleted!
Follow these steps to erase and format your hard drive:
1. Run “Password” from the virtual CD-ROM Drive and click on “Lost password”. You
will be asked if you want to erase and format your hard drive. Click on “Continue”.
2. Check the box to confirm that all data on your hard disk will be deleted and click
on “Erase”. Your hard disk will be erased and formatted, this might take up to two
hours.

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4
Freecom ToughDrive Pink
Removing the password encryption
It is possible to remove the password protection feature, meaning that the data on the
drive will always be visible when you connect the drive.
1. Make sure you already run “Password” to have access to your protected data.
2. Once you have access to your protected data, run “Password” again and select “Re-
move password protection”.
3. Enter your password and click on “OK”.
4. The password protection will now be removed and you will always have access to
your data.

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Using Freecom Turbo USB 2.0 (only PC)
Chapter 5: Using Freecom Turbo USB 2.0 (only PC)
By installing the Turbo USB 2.0 driver for your ToughDrive Pink, the data transfer rate
can be significantly increased (up to 40% faster transfer speed compared to standard
High-Speed USB).
Enabling the Turbo USB 2.0 driver
1. Connect the Freecom ToughDrive Pink to your PC.
2. Run“Start.exe”fromyourToughDrivePinkandgotoSoftwareInstallation->Freecom
Turbo USB 2.0.
3. The Freecom Turbo USB 2.0 Wizard will open.
4. Check the drive and click on “Configure” to enable the Turbo USB2.0 driver for the
Freecom ToughDrive Pink.
Disabling the Turbo USB 2.0 driver
5. Connect the Freecom ToughDrive Pink to your PC.
6. Run“Start.exe”fromyourToughDrivePinkandgotoSoftwareInstallation->Freecom
Turbo USB 2.0.
7. TheFreecomTurboUSB2.0Wizardwillopen.Uncheckthedriveandclickon“Configure”
to disable the Freecom Turbo USB 2.0 driver for the Freecom ToughDrive Pink.

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6
Freecom ToughDrive Pink
Chapter 6: Partitioning your Freecom ToughDrive Pink
6.1 General information
Your Freecom ToughDrive Pink was partitioned and formatted to provide you with the
maximum availablecapacityand compatibility.FAT32waschosen as file systemtoassure
that you will be able to read your files on any PC. It is recommended not to change the
current configuration of your Freecom ToughDrive Pink.
For some users another file system might fit better for their needs. This manual describes
current limitations of most common file systems and Instructions to enable you to adapt
the Freecom ToughDrive Pink to your needs.
6.2 File System features
Please refer to the tables below for an overview:
File systems supported by different operating systems
File system
Operating system
FAT FAT32 NTFS HFS+
Windows 2000 yes yes yes no
Windows XP / Vista yes yes yes no
Mac OS X yes yes yes (only read) yes
Maximum size of a partition
File system
Operating system
FAT FAT32 NTFS HFS+
Windows 2000 4 GB* 32 GB 16 TB -
Windows XP / Vista 4 GB* 32 GB 16 TB -
Mac OS X 10.1.x - 128 GB - 2 TB
Mac OS X 10.2.x - 128 GB - 8 TB
Mac OS X 10.3.x - ( -> 128 GB) - 16 TB
Mac OS X 10.4.x - ( -> 128 GB) - 16 TB
Mac OS X 10.5.x - ( -> 128 GB) - 16 TB
* FAT partitions larger than 2 GB can only be administrated by Windows 2000 / XP / Vista.