Freecom Mobile Drive Secure User manual

USER MANUAL
HARD DRIVE SECURE
EXTERNAL HARD DRIVE /3.5" /USB 2.0 /RFID
Rev. 924

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Freecom Hard Drive Secure
Dear user!
Thank you for selecting the Freecom Hard Drive Secure as your external hard drive.
The Freecom Hard Drive Secure provides a new definition of data security. Your data is
protected by using a keycard (in credit card format) to unlock the drive. For optimal use and
performance we advise you to read this manual carefully before using this product.
Freecom Technologies • Germany
www.freecom.com
Contents of the box
Please check the contents of the box; the following items should be included:
•Freecom Hard Drive Secure (external hard drive)
• Power adapter
• Connection cable (USB 2.0)
• 2 keycards (credit card size) using RFID technology
• 2 rubber footstands for positioning the drive upright
•Manual, safety manual and application software pre-installed on the hard drive
•Quick Install Guide
Need assistance? Have questions?
In case you have a question about the use of this product, need information about other
Freecomproductsorneedtechnical assistance,please contact theFreecomServiceCenter
for your country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.
Warning !
All rights reserved. The products named in this manual are only used for identification
purposes and may be trademarks or registered trademarks of the respective companies.
This device was designed for home or office use.
Warning! This device is equipment complying with EN55022 class A. This equipment
can cause radio disturbances in a residential area. If this is the case, the user has to take
appropriate measures and assume all responsibility and costs for. It may not be used near
or with any life-sustaining systems.
Freecom cannot be made liable for any damages, loss of data or damage following
thereof -whatsoever (including, without limitation, damages for loss of business profits,
business interruption, loss of business information, or other pecuniary loss) arising out
of the use of or inability to use this Freecom product, even if Freecom has been advised
of the possibility of such damages.
We reserve the right to upgrade our products in keeping with technological advances.

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User manual
General Information ...........................................................................................................page 4
Precautionary measures....................................................................................................page 5
Freecom Hard Drive Secure ............................................................................................page 6
Chapter 1:
Hardware Installation.........................................................................................................page 7
Chapter 2:
Driver Installation ................................................................................................................page 10
Chapter 3:
Installation of the application software ......................................................................page 11
Chapter 4:
Enabling data protection by keycard –
using the Freecom Hard Drive Keycard Protection software tool.....................page 13
Chapter 5:
Using Freecom Turbo USB 2.0 (only PC) .....................................................................page 25
Chapter 6:
Partitioning your Freecom Hard Drive Secure .........................................................page 26
Table of Contents
© 2009 Freecom Technologies

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Freecom Hard Drive Secure
* To achieve optimal performance from the Freecom Hard Drive Secure your computer should be equipped
with an USB 2.0 port.
General Information
The following hardware and software requirements must be fulfilled to ensure trouble-
free operation.
System requirements
In order to use the Freecom Hard Drive Secure, following components are needed:
PC:
• Intel Pentium III / AMD Duron 900 MHz or higher
• 256 MB RAM (Vista: 512 MB RAM) or higher
• Available USB 2.0 or USB 1.1 port*
• Internet connection for online warranty registration, software updates and downloads
• Operating system: Windows XP, Windows Vista
Mac:
• PowerPC G3/G4/G5, Mac Book Pro or Intel Mac
• 256 MB RAM or higher
• Available USB 2.0 or USB 1.1 port*
• Internet connection for online warranty registration, software updates and downloads
• Operating system: Mac OS X v10.4 or higher

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General Information
Precautionary measures
To ensure that your Freecom Hard Drive Secure functions properly, please take note of
the following precautions. If these are not followed, you may void your warranty and
damage the Freecom Hard Drive Secure.
• Safely remove the Freecom Hard Drive Secure via your operating system (the "unplug
or eject hardware" option in the Windows taskbar) before disconnecting the USB cable
or power cable and before switching off the device. Failing to do so may result in data
loss.
•Do not drop the Freecom Hard Drive Secure or expose it to other kinds of sudden
mechanical shocks as this may result in data loss and damage to the Freecom Hard
Drive Secure.
•Do not use the Freecom Hard Drive Secure when the ambient temperature is below
10°C or above 35°C.
•If the Freecom Hard Drive Secure is moved from a cool environment to a warmer
environment, please allow the drive to acclimatize to the ambient temperature
before operating the device. Failing to do so may lead to condensation within the
drive enclosure, which in turn may cause the drive to malfunction.
•Do not place liquids or drinks on the Freecom Hard Drive Secure. When liquids are
spilled and get in contact withtheelectronicswithinthedriveenclosure,it will damage
the drive and will cause the drive to malfunction.
•Do not use the Freecom Hard Drive Secure in a dusty environment. Dust inside the
enclosure may damage the internal electronics and result in drive malfunction.
•Opening the Freecom Hard Drive Secure will void the warranty.
• Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Hard Drive Secure
can be connected to all USB ports. When connected to a USB 1.1 port, however, the
performance (data transfer rate) of the Freecom Hard Drive Secure will be much lower
than when the drive is connected to a USB 2.0 port.
•Only use the power adapter that was supplied with the Freecom Hard Drive Secure.

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Freecom Hard Drive Secure
Freecom Hard Drive Secure
The hi-speed data transfer through the USB 2.0 interface makes it ideally suitable for
data-storage, file sharing, backup, archiving, audio playback and all applications that
need fast file access.
Foryourconvenience,theFreecomHardDriveSecurehasbeenpartitioned(1partition)and
pre-formatted (FAT32 file system). The FAT32 format ensures maximum interchangeability
of the Freecom Hard Drive Secure between different computers. Should you choose to
format the Freecom Hard Drive Secure in another file system (e.g. NTFS), please be aware of
possible problems when connecting the Freecom Hard Drive Secure to another computer
than the one you used for formatting.

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1
Hardware Installation
Chapter 1: Hardware Installation
Remove the plastic protective cover sheets from the front and rear of the drive. Before
connecting the cables make sure the Freecom Hard Drive Secure is switched off.
1. Connect the interface cable (USB) to the Freecom Hard Drive
Secure.
2. Connect the cable of the power supply to the Freecom
Hard Drive Secure and the power supply itself to the mains
socket.
3. Connect the interface cable (USB) to the interface port (USB)
of your computer.
4. Switch on the Freecom Hard Drive Secure.
Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Hard Drive
Secure can be connected to all USB ports. When connected to a USB 1.1 port,
however,theperformance(datatransferrate)oftheFreecomHardDriveSecure
will be much lower than when the drive is connected to a USB 2.0 port.
For optimum performance the Freecom Hard Drive Secure should always be
connected to a USB 2.0 interface.

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1
Freecom Hard Drive Secure
1.1 Power Switch
The hard drive inside the Freecom Hard Drive Secure is always powered, even if the cable
is disconnected from your computer. Therefore, please turn off the Freecom Hard Drive
Secure if it is not used. This saves power and increases the lifetime of the hard drive. The
power switch is on the rear of the Freecom Hard Drive Secure.
Attention! Before switching off the Freecom Hard Drive Secure
manually, make sure to safely remove the Freecom Hard Drive Secure
via your operating system (the "unplug or eject hardware" option in the
Windows taskbar). Failing to do so may result in loss of data.
1.2 Data protection by keycard (using RFID technology)
The data on the Hard Drive Secure can be protected from unwanted access by using a
keycard to unlock the drive. This keycard is placed over a sensor inside the Hard Drive
Secure, when the Hard Drive Secure recognizes the keycard it will unlock the drive for
use.
The technology inside the keycard and the Hard Drive Secure is called RFID. RFID stands
for Radio Frequency Identification. The same technology can be found for example
in office buildings, where people need to present a keycard if they want access to the
building or to a certain floor / department / room.
Your Hard Drive Secure comes with 2 Keycards, in credit card size. This card fits easily
in your wallet so you always will carry it with you. The default setting of the drive is "no
protection". When starting to use the Hard Drive Secure for the first time, you need to
configure the 2 supplied keycards with the drive. The Hard Drive Secure can identify
maximum 2 keycards. We suggest that – after configuring – you use one keycard (labeled
"Security Key") and store the other keycard (labeled "Master Key") in a safe place, in case
your Security Key gets lost.
Of course you can also use the drive without the keycards. In that case you do not need
to run the configuration wizard – you can immediately start using your Hard Drive after
unpacking it from the box. Please note that your data is not protected against unwanted
access then.
You can also decide to use the keycard protection at a later stage, however please note
that the drive needs to be reformatted then and all data on the drive will be lost. See
chapter 4.

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1
Hardware Installation
How the keycard protection works:
Hard Drive
Secure locked
unlock Hard Drive
Secure with keycard
over the sensor in the
front side of the drive
Hard Drive Secure
unlocked
Move keycard over
the sensor
Hard Drive Secure
locked
To configure the 2 keycards using the "Freecom Hard Drive Keycard Protection" software
assistant, see chapter 4.
1.3 Front view
1. RFID sensor (invisible, is placed behind the black front bezel)
2. Left LED (green/red)
3. Right LED (white)
1. RFID sensor
This is the position where the keycard needs to be held to unlock the drive.
2. Left LED (green/red)
LED off: keycard protection not configured
LED red, flashing quickly: waiting for initial recognition of the first
Keycard
1. 2. 3.

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1
Freecom Hard Drive Secure
LED green, flashing quickly: waiting for initial recognition of the second
Keycard
LED red, flashing slowly (1 second gap): delay of error detection
LED red, bright: hard drive locked, can not be accessed
LED green, bright: hard drive unlocked, ready for use (read data
from / write data to the hard drive)
LED red, flashing quickly: erasing data on the hard drive
3. Right LED (white)
LED white: device on
LED white blinking: data transfer
Chapter 2: Driver Installation
Under Windows XP / Vista and Mac OS X a separate Freecom driver is not required. The
drivers will be installed automatically by the operating system after plugging in the
Freecom Hard Drive Secure into the USB port of the computer.

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3
Installation of the application software
Chapter 3: Installation of the application software
3.1 Installation software PC
1. Click on "StartPC.exe" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on "Software Installation" -> "NTI Shadow", "NTI Ripper", "RFID HD Protection"
or other software. The installation starts now. Follow the instructions on the screen,
confirm with "Next" in order to continue with the installation.
3.1.1 Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded
onto the hard drive. We recommend that you save these files to your computer ("My
Documents"/"Freecom"), to always have a backup of these files in case you (accidentally)
reformat the drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on the button "Save Freecom files".
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"My Documents".

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3
Freecom Hard Drive Secure
3.2 Installation software Mac
1. Click on "Start MAC" in the main directory of the hard drive. The Freecom start menu
opens.
2. Click on "Software Installation" -> "Install NTI Shadow" or "RFID HD Protection". The
installation starts now. Follow the instructions on the screen, confirm with "Next" in
order to continue with the installation.
3.2.1 Saving Freecom data
The user manuals and complementary software (when applicable) are pre-loaded onto
the hard drive. We recommend that you save these files to your computer ("Documents"/
"Freecom"), to always have a backup of these files in case you (accidentally) reformat
the drive or delete these files from the drive.
Saving these files from the external hard drive to your computer is easy:
1. Click on the button "Save Freecom files".
2. All provided data on the Freecom hard drive will be saved to the folder "Freecom" in
"Documents".

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4
Enabling data protection by keycard
Chapter 4: Enabling data protection by keycard – using the
Freecom Hard Drive Keycard Protection software
tool
4.1 Freecom Hard Drive Keycard Protection (Windows)
You can protect your Hard Drive Secure from unwanted access by enabling the RFID
protection. RFID stands for Radio Frequency Identification, and this technology is used
in the 2 keycards shipped with the drive and in the drive itself.
When starting to use the Hard Drive Secure for the first time, you need to configure
the 2 supplied keycards with the drive. The Hard Drive Secure can identify maximum 2
keycards. We suggest that – after configuring – you use one keycard (labeled "Security
Key") and store the other keycard (labeled "Master Key") in a safe place, in case your
Security Key gets lost.
The use of the RFID protection with the keycards is purely optional. If you don’t want to
use this security option, you can immediately use your Hard Drive Secure out of the box,
without any configuration steps necessary, just as any standard USB hard drive. You can
also decide to use the keycard protection at a later stage, however please note that the
drive needs to be reformatted then and all data on the drive will be lost.
The default setting of the Hard Drive Secure is "No Keycard protection".
Attention: When setting up the security option, all data will be deleted
on your hard drive. You have the possibility to backup all Freecom data
(manuals, software etc.) to your local hard drive during the setup. This
optionwillbackupONLYFreecomdata!Ifyoualreadyhavesomepersonal
data on the hard drive, this will not be saved.

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4
Freecom Hard Drive Secure
4.1.1 Initial setup of RFID protection
In MyComputer, select the Freecom Hard Drive secure. Click "StartPC.exe".
A menu screen will appear. Select "Software Installation" and then select "RFID HD
Protection".
Please make sure to have the two supplied Keycards (labeled "Security Key" and "Master
Key" at hand, these are required for setup.
Run the Freecom Hard Drive Keycard Protection software.
Confirm that all data on your hard drive will be deleted and click on "Next".
Confirm once again that you really want to format the hard drive.
After that, a window with a progress bar will be shown and the device LED will blink red.

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4
Enabling data protection by keycard
Move the first keycard over the sensor on the drive, which is located at the front of the
drive, in the middle (see page 9). If it was successfully recognized, the LED will start
blinking green.Movethesecondkeycardoverthesensor.Ifitwassuccessfullyrecognized,
the LED will be constantly green. RFID protection is now enabled. The next time you
connect your Freecom Hard Drive Secure, you have to identify with one of the keycard
to access your data.

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4
Freecom Hard Drive Secure
4.1.2 Using your Freecom Hard Drive Secure with RFID protection
After configuring the two keycards, every time you connect your Freecom Hard Drive
Secure to your computer or switch it on, the left LED will be red indicating the drive is
lockedandcan notbeused. Thedrivewill notappear asadriveletter in WindowsExplorer.
In order to use the drive, you need to identify yourself by holding one of the keycards in
front of the sensor on the drive. The left LED will change from red to green, indicating
that your Hard Drive Secure is now unlocked and can be used. You will now also see the
Hard Drive Secure appear as a drive letter in Windows Explorer.
IMPORTANT: If the Keycard security is enabled, the only way to access the
Hard Drive Secure is by presenting the keycard to the drive. Without the
keycard there is no possibility to access the data on the drive.
After having configured the two keycards, when running the Freecom RFID protection
tool it will give you three options to choose from:
1. Safely remove hard drive
Thisoptionallowsyoutosafelyremovetheharddrivefromyoursystem.Afterusingthedrive
we recommend you use this option to remove the drive, in order to prevent data loss.
After use, we recommend you switch off the power of the Hard Drive Secure. Next time
you switch the drive back on, you will need to present one of the keycards to the drive
in order to use the drive.

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4
Enabling data protection by keycard
2. Add new keycard
Incase youhavelostoneorbothof thekeycards, youcanalwaysconfigure 2new keycards
for use with your Hard Drive Secure.
ATTENTION: You have to configure again with 2 keycards. Make sure to
have 2 keycards at hand.
This setup procedure is exactly the same as described in paragraph 4.1.1.
3. Remove keycard protection
You may always decide to not use the keycard security option anymore. To remove the
keycard protection, select this option. After this procedure, you can use the Hard Drive
Secure as any other (unprotected) external USB hard drive.
ATTENTION: when removing the RFID protection, the hard drive will be
formattedandallyourdatawillbelost.Makesureyouhavemadeabackup
of your important files before using this removal option.

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4
Freecom Hard Drive Secure
4.1.3 I have lost my keycards – what can I do now?
If you have lost both your keycards, you will not be able to get access to your data on the
Freecom Hard Drive Secure anymore.
To use your Freecom Hard Drive Secure again, the RFID protection has to be removed.
When removing the RFID protection, the hard drive will be formatted and all your data
will be lost. Make sure you always regularly make a backup of your important files.
Run the Freecom Hard Drive Keycard Protection software and confirm that all data on
the hard drive will be deleted. Click on "Next" and confirm again that all data will be
deleted.
The RFID protection will now be removed and the hard drive will be formatted. This
might take up to two hours.
After the hard drive has successfully been formatted, you can either use the drive without
keycard protection or set up two new keycards as described in paragraph 4.1.1.
New keycards are available via www.freecom.com or your local Freecom reseller.
Ifatanypointduringinstallingand/orconfiguringyourHardDriveSecure
youneedassistanceorhavequestions,pleasecontacttheFreecomSupport
Center for your country. See www.freecom.com for details.
Freecom offers free unlimited helpdesk support.

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4
Enabling data protection by keycard
4.2 Freecom Hard Drive Keycard Protection (Mac)
You can protect your Hard Drive Secure from unwanted access by enabling the RFID
protection. RFID stands for Radio Frequency Identification, and this technology is used
in the 2 keycards shipped with the drive and in the drive itself.
When starting to use the Hard Drive Secure for the first time, you need to configure
the 2 supplied keycards with the drive. The Hard Drive Secure can identify maximum 2
keycards. We suggest that – after configuring – you use one keycard (labeled "Security
Key") and store the other keycard (labeled "Master Key") in a safe place, in case your
Security Key gets lost.
The use of the RFID protection with the keycards is purely optional. If you don’t want to
use this security option, you can immediately use your Hard Drive Secure out of the box,
without any configuration steps necessary, just as any standard USB hard drive.
The default setting of the Hard Drive Secure is "No Keycard protection".
Attention: When setting up the security option, all data will be deleted
on your hard drive. You have the possibility to backup all Freecom data
(manuals, software etc.) to your local hard drive during the setup. This
optionwillbackupONLYFreecomdata!Ifyoualreadyhavesomepersonal
data on the hard drive, this will not be saved.

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4
Freecom Hard Drive Secure
4.2.1 Initial setup of RFID protection
Click on "Start MAC" in the main directory of the hard drive. A menu screen will appear.
Select "Software Installation" and then select "RFID HD Protection".
Please make sure to have the two supplied Keycards (labeled "Security Key" and "Master
Key" at hand, these are required for setup.
Run the "Freecom RFID" software. This can be found in "Applications" —> "Utilities".
Confirm that all data on your hard drive will be deleted and click on "OK".