Fritz! Fritz! BOX FON Ata 1020 Quick guide

VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

2FRITZ!Box Fon ata
FRITZ!Box Fon ata
This manual and the software it describes are protected by copyright. The manual and
software as presented are the object of a license agreement and may be used only in accor-
dance with the license conditions. The licensee bears all risk in regard to hazards and
impairments of quality which may arise in connection with the use of this product.
This manual and the software it describes may not be transmitted, reproduced or altered in
whole or in part, in any form, by any means, nor may they be translated into any other natu-
ral or computer language. The creation of a backup copy for personal use is excepted. The
information hereby made available to the licensee may be communicated to third parties
only with the written permission of AVM.
This software and documentation have been produced with all due care and checked for
correctness in accordance with the best available technology. AVM disclaims all liability
and warranties, whether express or implied, relating to this product’s quality, performance
or suitability for any given purpose which deviates from the performance specifications con-
tained in the product description.
AVM will not be liable for damages arising directly or indirectly from the use of the manual
or related software, nor for incidental or consequential damages, except in case of intent or
gross negligence. AVM expressly disclaims all liability for loss of or damage to hardware,
software or data as a result of direct or indirect errors or destruction and for any costs, in-
cluding ISDN, GSM and DSL connection charges, related to the software and manual sup-
plied and due to incorrect installations not performed by AVM itself.
The information in this manual and the software it describes are subject to change without
notice for the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty
are contained in the WARRANTY.PDF file in the /INFO folder on the product CD included with
delivery.
© AVM GmbH 2005. All rights reserved.
Documentation release 06/2005
AVM in the Internet: www.avm.de/en
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected
trademarks owned by AVM GmbH. This is especially true for product names and logos.
Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation
in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed
to AVM GmbH. All other product and company names are trademarks of their respective
owners.
AVM Audiovisuelles Marketing
und Computersysteme
Alt-Moabit 95
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
10559 Berlin 10559 Berlin
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

FRITZ!Box Fon ata – Contents 3
Contents
1 This Is FRITZ!Box Fon ata 9
1.1 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3 FRITZ!Box Fon ata LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4 Technical Specifications of FRITZ!Box Fon ata . . . . . . . . . . . . . . . . . . . 13
1.5 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Starting FRITZ!Box Fon ata Operation 15
2.1 Mounting FRITZ!Box Fon ata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Connecting FRITZ!Box Fon ata to the Power Supply . . . . . . . . . . . . . . . 16
2.3 Connecting FRITZ!Box Fon ata to the Computer . . . . . . . . . . . . . . . . . . 17
2.4 Connecting FRITZ!Box Fon ata to the LAN Port . . . . . . . . . . . . . . . . . . . 18
2.5 Connecting FRITZ!Box Fon ata to the USB Port . . . . . . . . . . . . . . . . . . . 20
2.6 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.7 Connecting FRITZ!Box Fon ata to the DSL Modem,
the Cable Modem or the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.8 Connecting FRITZ!Box Fon ata to ISDN or the Analog Telephone Line 32
2.9 Connecting Analog Terminal Devices to FRITZ!Box Fon ata . . . . . . . . . 33
3 Configuring FRITZ!Box Fon ata for Internet Connections 34
3.1 Dialing an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 Making Calls with FRITZ!Box Fon ata 36
4.1 Entering Account Information and Internet Numbers for
Internet Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.2 Entering Numbers for Calls over Fixed Lines . . . . . . . . . . . . . . . . . . . . 37
4.3 Configuring Analog Terminal Devices at FRITZ!Box Fon ata . . . . . . . . . 37
4.4 Defining Dialing Rules for Internet Telephony and
Calls on Fixed Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.5 Selecting the Type of Connection Manually . . . . . . . . . . . . . . . . . . . . . 39
4.6 How Does Internet Telephony Work with FRITZ!Box Fon ata? . . . . . . . 40
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

4FRITZ!Box Fon ata – Contents
5 Removing the FRITZ!Box Fon ata 42
6 Guidebook 43
6.1 Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.2 Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.3 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
6.4 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7 Configuration and Operation by Telephone 51
7.1 Operating FRITZ!Box Fon ata by Phone . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2 Configuring FRITZ!Box Fon ata by Phone. . . . . . . . . . . . . . . . . . . . . . . . 58
7.3 Advanced Features of FRITZ!Box Fon ata. . . . . . . . . . . . . . . . . . . . . . . . 62
8 Information, Updates and Support 81
8.1 Sources of Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
8.2 Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
8.3 Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Index 85
Declaration of CE Conformity 87
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

FRITZ!Box Fon ata – Symbols and Highlighting 5
Symbols and Highlighting
This manual uses the following symbols for warnings and
tips:
The hand indicates important instructions that must be ob-
served to avoid malfunctions.
FRITZ! marks useful hints to assist you in working with the
product.
The table below explains the highlighting used in this manual.
Highlighting Function Example
Quotation marks Keys, buttons, icons,
tabs, menus, commands
“Start / Programs” or
“Enter”
Capital letters Path and file names in
running text
SOFTWARE\INFO.PDF
or README.DOC
Pointed brackets Variables <CD-ROM drive>
Typewriter font Information to be typed
in using the keyboard
a:\setup
Gray italics Tips, instructions and
warnings
... for more informa-
tion, see ...
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

6FRITZ!Box Fon ata – Symbols and Highlighting
The Telephone Keypad
Instructions for Operation at the Telephone
0...9Numeric keys
sAsterisk key
RHold or Flash key
rPound sign key
MDial a number.
NPick up the handset.
OHang up the handset.
PTalk.
Dthree-party conference call
QWait for the acknowledgement tone.
KYou hear the ring tone.
MSN Enter an ISDN number (MSN). In place of the abbrevia-
tion “MSN” used here, enter the complete MSN
desired, without any dialing prefix.
Ext. Enter an extension number (Ext.). In the place of the
abbreviation “Ext.” used here, enter the number “1”,
“2”, or a higher number, corresponding to the exten-
sion you would like to configure.
XNo. In the place of the abbreviation “XNo.”, enter the com-
plete number of the external line.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

FRITZ!Box Fon ata – Symbols and Highlighting 7
Icons Designating the Functions and Features
The functions and features can be used for analog and
ISDN fixed-line connections as well as for Internet tele-
phony (VoIP).
The functions and features can be used for analog and
ISDN fixed-line connections.
The functions and features can be used only for ISDN
fixed-line connections.
The functions and features can be used only for analog
fixed-line connections.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

8FRITZ!Box Fon ata – Safety Instructions
Safety Instructions
When working with FRITZ!Box Fon ata, follow the instruc-
tions below to protect yourself and the FRITZ!Box Fon ata
from injury.
zDo not install FRITZ!Box Fon ata during an electrical
storm. Disconnect FRITZ!Box Fon ata from the power
supply during electrical storms.
zNever let liquids get inside the FRITZ!Box Fon ata. Other-
wise, electric shocks or short circuits may result.
zFRITZ!Box Fon ata is intended for indoor use only.
zDo not open the FRITZ!Box Fon ata housing. The device
contains hazardous components and should only be
opened by authorized repair technicians.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

This Is FRITZ!Box Fon ata
FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata 9
1 This Is FRITZ!Box Fon ata
FRITZ!Box Fon ata is a Private Branch Exchange (PBX) for
making telephone calls via the Internet and the fixed-line
network. FRITZ!Box Fon ata is designed for operation with a
DSL modem or cable modem, or with a router. You can con-
nect one or several computers to FRITZ!Box Fon ata. Access
to the Internet is possible from every connected computer.
Possibilities for connecting FRITZ!Box Fon ata
Connecting to a DSL Modem or Cable Modem
FRITZ!Box Fon ata can be connected via the WAN port to a
DSL modem or a cable modem. In this operation mode Inter-
net connections are established by FRITZ!Box Fon ata. For
that purpose Internet account information must be regis-
tered in FRITZ!Box Fon ata. In this operation mode, FRITZ!Box
Fon ata works like a router and is configured as a DHCP serv-
er. All connected computers can then use this Internet con-
nection at the same time.
Connecting to a Router
FRITZ!Box Fon ata can be connected via the WAN port to a
DSL modem or a cable modem. In this operating mode Inter-
net connections are established by the router.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

This Is FRITZ!Box Fon ata
10 FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata
PBX for Internet and Fixed-Line Telephony
FRITZ!Box Fon ata is a PBX for the connection of analog termi-
nal devices. You can connect two analog telephones to
FRITZ!Box Fon ata. With the connected telephones you can
make telephone calls using the Internet, ISDN, or the analog
fixed-line network.
Connecting One or More Computers
Two computers can be connected to FRITZ!Box Fon ata at the
same time using the USB port and the network port.
You can also connect a network hub or switch to the network
port so that even more computers can be connected to
FRITZ!Box Fon ata.
All computers connected to FRITZ!Box Fon ata are networked
together and can access shared files and printers.
Protection by the Integrated Firewall
When FRITZ!Box Fon ata is operated as a router, the integrated
firewall protects your network from attacks from the Internet.
Port for Network Devices
Network devices can be connected to the FRITZ!Box Fon ata
network port along with network hubs or switches, including
game consoles.
Operating Systems Supported
FRITZ!Box Fon ata can be connected via USB to computers
with Windows operating systems, the Linux operating system
or Apple computers with the Mac OS X operating system.
FRITZ!Box Fon ata can be used with all operating systems via
the network port.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Package Contents
FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata 11
1.1 Package Contents
The package contains:
zFRITZ!Box Fon ata
zone AC power adapter with cable for connection to the
power mains
zone 4-meter ISDN/analog cable (black) for connecting
FRITZ!Box Fon ata to the ISDN network terminator (NT)
or the analog telephone line
zone USB cable (white) for connecting FRITZ!Box Fon ata
to a computer with a USB interface
zone network cable (red) for connecting FRITZ!Box Fon
ata to a computer or network hub
zone RJ45-RJ11 adapter (black) for the analog telephone
line
zone FRITZ!Box Fon ata CD with
–driver software for FRITZ!Box Fon ata
–documentation for all enclosed AVM components
zone FRITZ!Box Fon ata installation manual
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Operation Requirements
12 FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata
1.2 Operation Requirements
In order to operate FRITZ!Box Fon ata, you must have the fol-
lowing:
zan ISDN point-to-multipoint line in accordance with the
Euro ISDN protocol DSS1, or an analog telephone line
za DSL or cable line
(both line types are also called “broadband line”)
–a DSL access must be available: Standard ITU
G.992.1 Annex A or Annex B
–Cable line: support for backward channel with sock-
ets for multimedia lines
zIf you would like to operate FRITZ!Box Fon ata as a rout-
er, you will need:
–a standard DSL modem with Ethernet port
or
–a cable modem with Ethernet port.
zIf you do not want to use FRITZ!Box Fon ata as a router,
you will need a suitable router such as FRITZ!Box SL.
zIf you want to connect FRITZ!Box Fon ata over the com-
puter’s network adapter, a computer with the following
specifications is required:
–Standard Ethernet 10/100 Base-T network adapter
–To connect additional computers or a network, you
also need an Ethernet hub or switch.
zIf you want to connect FRITZ!Box Fon ata over the com-
puter’s USB port, a computer with the following specifi-
cations is required:
–USB port (USB version 1.1 or 2.0), hard drive and CD
drive
–Operating system: Microsoft Windows XP,
Windows Me, Windows 2000, Windows 98, Linux
(from SUSE 9.0 upwards) or Mac OS X (from version
10.3.3 upwards)
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

FRITZ!Box Fon ata LEDs
FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata 13
1.3 FRITZ!Box Fon ata LEDs
The LEDs on your FRITZ!Box Fon ata indicate the following con-
ditions:
1.4 Technical Specifications of FRITZ!Box Fon ata
zApproximate dimensions: 160 x 122 x 31 mm
zOne USB port (USB version 1.1)
zOne network port (WAN) for connection to the Internet
via RJ45 socket (standard Ethernet, 10/100 base-T); con-
nection via DSL modem, cable modem or router
zOne LAN port over RJ45 socket
(standard Ethernet, 10/100 base-T)
zTwo extensions over RJ12 sockets
zFive LEDs indicate the condition of the device
zSupply voltage: 230 V / 50 Hz
zMaximum power consumption: 9 W
zAverage power consumption: 6 W
zData transmission rate: max. 8 Mbit/s (downstream),
1 Mbit/s (upstream)
LED Event Type
Power shows the operation status of FRITZ!Box Fon ata
remains lit when power current is flowing
Internet remains lit when a telephone connection to the Inter-
net is active
Fixed
Line
remains lit when a telephone connection to the Inter-
net over the fixed-line network is active
Internet remains lit when the PBX is connected with the Inter-
net or the local network
INFO flashes when the system software is being updated
remains lit when phone calls are conducted complete-
ly over the Internet (this feature must be supported by
the Internet telephony provider)
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Audible Signals
14 FRITZ!Box Fon ata – 1 This Is FRITZ!Box Fon ata
zUpdatable firmware
zDHCP server and DHCP client
zRouter
zFirewall and packet filter
zIP masquerading/NAT
zConform to CE standards
1.5 Audible Signals
The following diagram illustrates the duration and intervals
of the various handset and ring signals.
Handset and ring patterns at FRITZ!Box Fon ata
Audible Signals
T
i
me
i
n secon
d
s
Ring
Busy signal
Internal dial tone
External dial tone
Positive confirmation
Neg. acknowledgment
Call waiting
Calls
External call
Internal call
Call back
0123456
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Starting FRITZ!Box Fon ata Operation
FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation 15
2 Starting FRITZ!Box Fon ata Operation
This chapter describes the various possibilities for connect-
ing and installing FRITZ!Box Fon ata. These include the
following steps:
zMounting FRITZ!Box Fon ata
zConnecting FRITZ!Box Fon ata to the power supply
zConnecting FRITZ!Box Fon ata to the computer
zConnecting FRITZ!Box Fon ata to the DSL modem, cable
modem or router, and to ISDN or the analog telephone
line
zConnecting analog terminal devices to FRITZ!Box Fon
ata
All steps required for connecting and installing the box are
described in the manual and in the Installation Help on the
FRITZ!Box Fon CD. Insert the FRITZ!Box Fon CD in your CD-
ROM drive so that you can follow the installation instruc-
tions on the screen. The Installation Help starts automatical-
ly. If the Installation Help is not displayed automatically,
open the INTRO.HTML file on the FRITZ!Box Fon CD. Follow
the instructions in the Installation Help to install FRITZ!Box
Fon at your computer’s USB port. As soon as you connect
FRITZ!Box Fon ata to a computer, its user interface is avail-
able.
2.1 Mounting FRITZ!Box Fon ata
Set or hang up FRITZ!Box Fon ata in a dry, dust-free location
shaded from any direct sunlight. If you would like to connect
the device using the USB or network cable supplied with the
package, remember to consider the length of the cable and
select a location close to your computer.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Connecting FRITZ!Box Fon ata to the Power Supply
16 FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation
2.2 Connecting FRITZ!Box Fon ata to the Power
Supply
Perform the following steps to connect FRITZ!Box Fon ata to
the power supply:
1. Position your FRITZ!Box Fon ata so that the sockets on
the back panel are facing you.
2. Remove the power supply unit from the package.
3. Connect the mains adapter to the socket labeled “Pow-
er”, located at the far right of the back panel of
FRITZ!Box Fon ata.
4. Plug the other end into an AC power outlet.
Connecting FRITZ!Box Fon ata to the power supply
5. The green “Power” LED will light up after a few seconds.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Connecting FRITZ!Box Fon ata to the Computer
FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation 17
2.3 Connecting FRITZ!Box Fon ata to the
Computer
FRITZ!Box Fon ata can be connected to a computer either via
the network port (LAN port) or the USB port. A computer can
be connected to FRITZ!Box Fon ata by only one of these
means.
If you would like to connect several computers to FRITZ!Box
Fon ata at the same time, you have the following possibilities:
zTwo computers can be connected to FRITZ!Box Fon ata
at the same time using the USB port and the network
port.
zA network hub or network switch can be connected to
the FRITZ!Box Fon ata LAN port to make all FRITZ!Box
Fon ata features available to several computers or an
entire network.
zBoth of the above possibilities for connecting one or
more computers to FRITZ!Box Fon ata can be combined
at will.
For example, you may connect one computer to the USB
port of FRITZ!Box Fon ata while connecting several com-
puters to the network port via a network hub or switch.
Please note:
zIf you would like to connect FRITZ!Box Fon ata to your
computer by means of the LAN port, first make sure that
your computer is equipped with a LAN port. A LAN port
is usually designated by the icon at left or labeled
“LAN”.
For more information, see the instructions in the sec-
tion “Connecting FRITZ!Box Fon ata to the LAN Port”
from page 18.
zIf your computer is not equipped with a network port,
connect FRITZ!Box Fon ata using the USB port.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Connecting FRITZ!Box Fon ata to the LAN Port
18 FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation
When you connect FRITZ!Box Fon ata with a USB cable
to a computer with the operating system Windows 98 or
Windows Me, you will need the FRITZ!Box Fon ata CD for
the driver installation.
An operating system version of 10.3.3 or higher is re-
quired to connect FRITZ!Box Fon ata to the USB port of
an Apple Macintosh computer. If your Apple Macintosh
computer works with an older version, connect
FRITZ!Box Fon ata via the LAN port of your computer.
2.4 Connecting FRITZ!Box Fon ata to the LAN
Port
FRITZ!Box Fon ata can be connected to a computer directly
via a network cable. If you would like to connect a network to
FRITZ!Box Fon ata in order to connect several computers with
a DSL connection, then connect FRITZ!Box Fon ata to a net-
work hub or switch using the LAN cable.
Connection via the LAN cable is identical for all operating
systems. All computers to be connected via the LAN port
must be equipped with a network adapter (Ethernet card).
Connecting FRITZ!Box Fon ata to the LAN Port
of a Computer
You will need the red LAN cable for this step.
1. First connect FRITZ!Box Fon ata to the power mains as
described in section “Connecting FRITZ!Box Fon ata to
the Power Supply” on page 16, and then turn on your
computer.
2. If you work with a Linux operating system, use YaST to
configure your network card with the setting “DHCP”, if
this setting is not already configured.
3. Insert one end of the red LAN cable to the computer’s
network adapter.
4. Connect the other end of the LAN cable to the socket on
FRITZ!Box Fon ata labeled “LAN”.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Connecting FRITZ!Box Fon ata to a Network Hub or Network Switch
FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation 19
Connecting FRITZ!Box Fon ata to a computer’s network adapter
5. Please see the instructions in the section “Opening the
User Interface” from page 27.
No additional driver installation is necessary on the computer.
Connecting FRITZ!Box Fon ata to a Network
Hub or Network Switch
1. First connect FRITZ!Box Fon ata to the power mains as
described in section “Connecting FRITZ!Box Fon ata to
the Power Supply” on page 16, and then turn on your
computer.
2. Connect one end of the red LAN cable to the uplink port
of the network hub or switch.
3. Connect the other end of the LAN cable to the socket on
FRITZ!Box Fon ata labeled “LAN”.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Connecting FRITZ!Box Fon ata to the USB Port
20 FRITZ!Box Fon ata – 2 Starting FRITZ!Box Fon ata Operation
Connecting FRITZ!Box Fon ata to a network hub
4. Please see the instructions in the section “Opening the
User Interface” from page 27.
2.5 Connecting FRITZ!Box Fon ata to the USB
Port
FRITZ!Box Fon ata can be connected to a computer with the
USB cable in a few easy steps. First read the instructions in
the next section, “Connecting the USB Cable”, and then see
the section describing installation in your operating system.
An operating system version of 10.3.3 or higher is required
to connect FRITZ!Box Fon ata to the USB port of an Apple Ma-
cintosh computer. If your Apple Macintosh computer works
with an older version, connect FRITZ!Box Fon ata via the LAN
port of your computer!
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]