Fujitsu Oracle M10-1 User manual

Fujitsu M10-1/SPARC M10-1
Service Manual
Manual Code: C120-E681-19EN
June 2021

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Contents
Preface xi
Chapter 1 Before Starting Maintenance Work 1
1.1 Warning/Caution Indications 1
1.2 Labels/Tags 2
1.3 Safety Precautions 3
1.4 Precautions on Static Electricity 4
1. Other Precautions 6
1.6 Emergency Power Off 6
Chapter 2 Understanding the System Components 9
2.1 Identifying the Names and Locations of Components 9
2.2 Checking the Memory Configuration
Rules 12
2.2.1 Memory installation rules 12
2.2.2 Checking memory information 13
2.3 Confirming the Functions of the Operation Panel 14
2.3.1 Display function of the operation panel 1
2.3.2 Control function of the operation panel 16
2.4 Checking the LED Indications 18
2.4.1 Operation panel LEDs 18
2.4.2 LEDs on the rear panel
(System locator) 20
2.4.3 LEDs on each component 20
Chapter 3 Types of Maintenance 2
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3.1 Types of Maintenance Supported in the SPARC M10-1 2
3.2 Active Maintenance 26
3.3 System-stopped Maintenance (Inactive Maintenance) 27
Chapter 4 Preparation and Precautions for Maintenance 29
4.1 Confirming the System Configuration 29
4.1.1 Confirming the hardware configuration 29
4.1.2 Confirming the software and firmware configurations 30
4.1.3 Confirming the FRU information and
resource information 33
4.2 Troubleshooting 34
4.2.1 Confirming whether there is a failure 34
4.2.2 Identifying a failure 3
4.2.3 Downloading error log information 40
4.3 Maintenance Precautions 41
4.3.1 Precautions for replacement 41
4.3.2 Precautions for expansion 43
4.3.3 Precautions for reduction 44
Chapter Preparations Required for Maintenance 4
.1 Preparing Tools Required for
Maintenance 4
.2 Switching the Mode Switch to Service Mode 46
.3 Checking the Operating Condition and Resource Usage Status 46
.3.1 Checking the operating condition of the physical partition or
logical domain 46
.3.2 Checking the assignment status of I/O devices 47
.3.3 Checking the usage status of the internal disk 48
.4 Enabling the Removal of an Internal Disk 48
.4.1 How to identify a disk slot 49
.4.2 Releasing an internal disk from the system 1
. Stopping the Entire System 2
. .1 Stopping the system with the XSCF command 2
. .2 Stopping the system from the operation panel 3
.6 Saving Setting Information
and Configuration Information 4
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.6.1 Saving XSCF setting information 4
.6.2 Setting recovery mode 4
.6.3 Saving the logical domain configuration information and
OpenBoot PROM environment variables
.7 Releasing a FRU from the System with the replacefru Command 7
.8 Accessing a FRU 8
.8.1 Removing the power cords 8
.8.2 Removing the cables 60
.8.3 Pulling
the chassis out from the rack 60
.8.4 Opening the fan cover 61
.8. Removing the upper cover 63
.8.6 Removing the air duct and PSU backplane cover 63
.8.7 Releasing the cable guide lock 6
Chapter 6 Understanding the Preparations for Restoring the System 67
6.1 Restoring the Chassis 67
6.1.1 Locking the
cable guide 67
6.1.2 Installing the air duct and PSU backplane cover 69
6.1.3 Installing the upper cover 71
6.1.4 Closing the fan cover 71
6.1. Putting the chassis into the rack 73
6.1.6 Installing the power cords 74
6.2 Incorporating a FRU into the System with the replacefru Command
77
6.3 After Replacing
the Motherboard Unit/PSU Backplane 78
6.3.1 Setting the time 79
6.3.2 Confirming the firmware version 79
6.3.3 When the system is configured with a hardware RAID 80
6.4 Diagnosing a Replacement FRU 80
6. Restoring Setting Information and Configuration Information 82
6. .1 Restoring XSCF setting information 82
Contents v

6. .2 Confirming that the logical domain configuration is the same as
that before memory was installed 82
6. .3 Restoring the logical domain configuration information and
OpenBoot PROM environment variables 83
6.6 Incorporating an Internal Disk 86
6.7 Checking the FRU Status after Maintenance 87
6.8 Returning the Mode Switch to Locked Mode 88
6.9 Starting the System 89
6.9.1 Starting the system with an XSCF command 89
6.9.2 Starting the system from the operation panel 89
Chapter 7 Maintenance Flow 91
7.1 Maintenance Workflow 91
7.2 FRU Replacement Workflow 93
7.2.1 Active replacement 93
7.2.2 System-stopped replacement 97
7.3 FRU Installation Workflow 104
7.3.1 Active addition 104
7.3.2 System-stopped
addition 10
7.4 FRU Removal Workflow 111
7.4.1 Active removal 111
7.4.2 System-stopped removal 113
Chapter 8 Maintaining the PCI Express Cards 121
8.1 Before Maintaining a PCI Express Card 121
8.2 PCI Express Card Configuration 121
8.3 Removing a PCI Express Card 122
8.3.1 Accessing a PCIe card 123
8.3.2 Removing a PCI Express
riser 123
8.3.3 Removing a PCIe card 124
8.4 Installing a PCI Express Card 12
8.4.1 Installing a PCI Express card 12
8.4.2 Installing a PCIe riser 126
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8.4.3 Restoring the chassis 126
Chapter 9 Maintaining the Internal Disks 129
9.1 Before Maintaining an Internal Disk 129
9.2 Configuration of the Internal Disks 129
9.3 Removing an Internal Disk 130
9.4 Installing an Internal Disk 132
Chapter 10 Maintaining the HDD Backplane 13
10.1 Before Maintaining the HDD Backplane 13
10.2 HDD Backplane
Location 13
10.3 Removing the HDD Backplane 136
10.3.1 Accessing the HDD backplane 137
10.3.2 Removing the HDD backplane 137
10.4 Installing the HDD Backplane 140
10.4.1 Installing the HDD backplane 140
10.4.2 Restoring the chassis 143
Chapter 11 Maintaining the Power Supply Units 14
11.1 Before Maintaining a Power Supply Unit 14
11.2 Configuration
of the Power Supply Units 14
11.3 Removing a Power Supply Unit 146
11.3.1 Accessing a power supply unit 146
11.3.2 Removing a power supply unit 147
11.4 Installing a Power Supply Unit 148
11.4.1 Installing a power supply unit 148
11.4.2 Restoring the chassis 149
Chapter 12 Maintaining the PSU Backplane 1 1
12.1 Before
Maintaining the PSU Backplane 1 1
12.2 PSU Backplane Location 1 1
12.3 Precautions for Maintaining the PSU Backplane 1 2
12.4 Removing the PSU Backplane 1 3
12.4.1 Accessing the PSU backplane 1 3
12.4.2 Removing the PSU backplane 1 3
Contents vii

12. Installing the PSU Backplane 1 8
12. .1 Installing the PSU backplane 1 8
12. .2 Restoring the chassis 161
Chapter 13 Maintaining the Cable Kit 163
13.1 Before Maintaining the Cable Kit 163
13.2 Cable Kit Location 163
13.3 Removing the Cable Kit 164
13.3.1 Accessing the cable kit 16
13.3.2 Removing the cable kit 16
13.4 Installing
the Cable Kit 170
13.4.1 Installing the cable kit 170
13.4.2 Restoring the chassis 173
Chapter 14 Maintaining the Operation Panel 17
14.1 Before Maintaining the Operation Panel 17
14.2 Operation Panel Location 17
14.3 Removing the Operation Panel 176
14.3.1 Accessing the operation panel 176
14.3.2 Removing the operation panel 177
14.4 Installing
the Operation Panel 178
14.4.1 Installing the operation panel 179
14.4.2 Restoring the chassis 179
Chapter 1 Maintaining the Fan Units 181
1 .1 Before Maintaining a Fan Unit 181
1 .2 Configuration of the Fan Units 181
1 .3 Removing a Fan Unit 182
1 .3.1 Accessing a fan unit 183
1 .3.2 Removing a fan unit 183
1 .4 Installing
a Fan Unit 184
1 .4.1 Installing a fan unit 184
1 .4.2 Restoring the chassis 18
Chapter 16 Maintaining the Motherboard Unit/Memory 187
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16.1 Before Maintaining the Motherboard Unit/Memory 187
16.2 Motherboard Unit Location 187
16.3 Memory Locations 188
16.4 Precautions for Motherboard Unit Replacement 190
16. Removing the Motherboard Unit and Memory 191
16. .1 Accessing the motherboard unit 191
16. .2 Removing memory 192
16. .3 Removing the motherboard unit 193
16. .4 Switching the microSD card 198
16.6 Installing
the Motherboard Unit and Memory 203
16.6.1 Installing the motherboard unit 203
16.6.2 Installing memory 210
16.6.3 Restoring the chassis 210
Appendix A Component List 213
Appendix B Component Specifications 21
B.1 Motherboard Unit 21
B.2 Power Supply Unit 216
B.3 Fan Unit 216
B.4 Internal Disk 217
B. PCI Express Card 217
B.6 Backplanes 218
B.7 Operation
Panel 219
Appendix C Oracle Solaris Troubleshooting Commands 221
C.1 iostat Command 221
C.2 prtdiag Command 223
C.3 prtconf Command 22
C.4 netstat Command 228
C. ping Command 229
C.6 ps Command 231
C.7 prstat Command 232
Appendix D External Interface Specifications 23
Contents ix

D.1 Serial Port 23
D.1.1 Wire connection chart for serial cables 236
D.2 USB Port 236
D.3 SAS Port 236
D.4 RESET Switch 237
Appendix E Removing the Lithium Battery 239
E.1 Location of the Lithium Battery 239
E.2 Removing the Lithium Battery 240
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