Fujitsu DL-3750+ User manual

FUJITSU DL3750+/3850+
DOT MATRIX PRINTER
USER'S MANUAL

IMPORTANT NOTE TO USERS
READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. INCORRECT USE OF
THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO USERS, BYSTANDERS OR PROPERTY.
While FUJITSU ISOTEC has sought to ensure the accuracy of all information in this manual, FUJITSU ISOTEC
assumes no liability to any party for any damage caused by any error or omission contained in this manual, its
updates or supplements, whether such errors or omissions result from negligence, accident, or any other cause. In
addition, FUJITSU ISOTEC assumes no liability with respect to the application or use of any product or system
in accordance with descriptions or instructions contained herein; including any liability for incidental or conse-
quential damages arising therefrom. FUJITSU ISOTEC DISCLAIMS ALL WARRANTIES REGARDING THE
INFORMATION CONTAINED HEREIN, WHETHER EXPRESSED, IMPLIED, OR STATUTORY.
FUJITSU ISOTEC reserves the right to make changes to any products described herein without further notice and
without obligation.
Using This Product in High-risk Situations
This product is designed and manufactured for use in standard applications such as office work, personal devices,
household appliances, and general industrial use. This product is not intended for special uses (nuclear-reactor
control in atomic energy facilities, aeronautic and space systems, air traffic control, operation control in mass
transit systems, medical devices for life support, or missile firing controls in weapons facilities) where particu-
larly high reliability requirements exist, where the pertinent levels of safety are not guaranteed, or where a failure
or operational error could threaten a life or cause a physical injury (hereafter referred to as "high-risk" use).
Customers considering the use of this product for high-risk applications must have safety-assurance measures in
place beforehand. Moreover, they are requested to consult our sales representative before embarking on such
specialized use.

User's Manual i
Federal Communications Commission
Radio Frequency Interference Statement
for United States Users
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15B of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measure:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC warning: Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
NOTES
1. Testing of this equipment was performed on model number M33331A or
M33333A.
2. The use of a nonshielded interface cable with the referenced device is
prohibited. The length of the parallel interface cable must be 3 meters (10
feet) or less. The length of the optional serial interface cable must be 15
meters (50 feet) or less. The length of the LAN cable must be 100 meters
(330feet) or less.
3. The length of the power cord must be 2 meters (6.6 feet) or less.
Following notes for United States
are valid for 100-120V model only.

User's Manual
ii
Hiermit wird bescheinigt, daß der/die/das
• M33330B
• M33331B
• M33332B
• M33333B
in Übereinstimmung mit den Bestimmungen der EN 45014 (CE)
funk-entstört ist.
Der Deutschen Bundesport wurde das inverkehrbringen dieses Gerätes
angezeigt und die Berechtigung zur Überprüfung der Serie auf Einhaltung der
Bestimmungen eingeräumt.
Maschinenlärminformationsverordnung 3. GSGV, 06.01.2004:
Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß
EN ISO 7779
Importer / Distributor in EU:
Fujitsu Europe Ltd.,
Hayes Park Central, Hayes End Road, Hayes, Middlesex UB4 8FE, U.K.
Notice for European Users
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

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User's Manual v
ABOUT THIS MANUAL
Thank you for buying the Fujitsu DL3750+/3850+ dot matrix printer. You
can expect years of reliable service with very little maintenance. This manual
explains how to use your printer to full advantage. It is written for both new
and experienced printer users.
This manual describes how to install, set up, and use your printer and printer
options. It also explains how to keep the printer in good working condition
and what to do should something go wrong. Detailed procedures are provided
for first-time users. Experienced users can skip some of the details, using the
table of contents and chapter introductions to locate information.
This manual has several appendixes, a glossary, and an index. Appendix A
lists supplies and additional documentation and information available from
your dealer or authorized Fujitsu representative. Fujitsu offices are listed at
the end of the manual.
This manual covers model DL3750+, an 80-column printer and model
DL3850+, a 136-column printer. Each model has a 100-120 VAC or 220-240
VAC power supply. A serial interface is a factory option. A LAN card, a user
add-on option, can be installed only on printer models with the Centronics
parallel+USB interfaces. You must specify these when purchasing the printer.
Other options include a cut sheet feeder can be added by yourself after
purchasing the printer.
DL3750+/3850+
Basic specifications
Print line at 10 cpi: 80 columns (DL3750+)
136 columns (DL3850+)
Interface: Centronics parallel
Centronics parallel + RS-232C
Centronics parallel + USB + LAN (LAN:user option)
Alternative specification
Power supply: 100–120 VAC or 220–240 VAC
Factory option
RS-232C serial interface (for Centronics parallel model only.
It must be installed by a field engineer.)
User add-on option
LAN card
Cut sheet feeder
(The cut sheet feeder is available only for the DL3850+ printer.)
cpi: characters per inch
PRINTER MODELS AND
OPTIONS This manual covers model DL3750+, an 80-column printer and model
DL3850+, a 136-column printer. Each model has a 100-120 V or 220-240 V
p
ower supply. A serial interface is a factory option. A LAN card, a user
add-on option, can be installed only on printer models with the Centronics
p
arallel+USB interfaces. You must specify these when purchasing the printer.
Other options include a cut sheet feeder can be added by yourself after
p
urchasing the printer.
See Appendix A to check if your printer supports CSF option.
100-120 V or 220-240 V

User's Manual
vi
ORGANIZATION This manual is organized as follows:
Quick Reference summarizes everyday printer operations. After you become
familiar with the printer, use this section as a memory aid.
Chapter 1, Introduction, introduces the printer and identifies key features
and options that enhance the printer’s capabilities.
Chapter 2, Setting Up, gives step-by-step procedures for setting up the
printer for immediate use and identifies the main parts of the printer. If this is
your first printer, you should read the entire chapter before attempting to use
the printer.
Chapter 3, Paper Handling, explains how to load and use paper with your
printer.
Chapter 4, Printing, covers basic printing operations. This chapter describes
everyday operations from the printer’s control panel, such as loading paper
and selecting print features, in detail. After you become more familiar with
the printer, use Quick Reference at the beginning of the manual to refresh
your memory as needed.
Chapter 5, Using Setup Mode, describes how to change the printer’s optional
settings, such as print features, hardware options, and top-of-form. Most
settings only affect print features such as the typestyle and page format. Note
that certain settings directly affect hardware and software compatibility. Refer
to this chapter as indicated in Chapter 2 or as required.
Chapter 6, Maintenance, explains basic maintenance procedures for this
printer.
Chapter 7, Trouble-Shooting, describes problem-solving techniques. Before
you contact your dealer for help, check the list of problems and solutions
provided in this chapter.
Chapter 8, Installing Options, describes the options available for the printer
and explains how to install them.

User's Manual vii
At the end of this manual, you will find several appendixes, a glossary, and an
index. Appendix A gives order numbers for printer supplies, options, and
publications. Other appendixes provide additional technical information about
the printer.
Special information, such as warnings, cautions, and notes, are indicated as
follows:
WARNING
A WARNING indicates that personal injury may result if you do not follow a
procedure correctly.
CAUTION
A CAUTION indicates that damage to the printer may result if you do not
follow a procedure correctly.
NOTE
A NOTE provides “how-to” tips or suggestions to help you perform a
procedure correctly. NOTEs are particularly useful for first-time users.
For Experienced Users:
If you are familiar with this printer or with dot matrix printers in general, this
information will help you use the manual effectively.
CONVENTIONS

User's Manual
viii
TABLE OF CONTENTS
QuickReference.................................................. QR–1
CHAPTER1NTRODUCTION .................................................................... 1–1
Features...................................................................... 1–1
Options ....................................................................... 1–2
CHAPTER2SETTINGUP......................................................................... 2–1
Selectinga Good Location .......................................... 2–1
UnpackingTHE PRINTER............................................ 2–3
CheckingOptions and Supplies.............................. 2–5
Assemblingthe Printer ................................................ 2–6
Installing the Cut SheetStand ................................ 2–6
InstallingtheRibbonCartridge ................................ 2–7
GettingAcquainted With Your Printer ........................ 2–10
ConnectingthePowerCord ........................................2–11
Testingthe Printer(Offline) ........................................ 2–13
LoadingPaperforthe Self-Test ............................. 2–13
Printingthe Self-Test ............................................ 2–14
Connectingthe Printer toYour Computer................... 2–19
SelectingaParallel Interface Cable ...................... 2–19
SelectingaSerial Interface Cable ......................... 2–19
Selecting a USB Cable......................................... 2–20
Selecting a LAN cable .......................................... 2–20
ConnectingtheInterfaceCable ............................. 2–20
Selectingan Emulation.............................................. 2–23
Printinga Sample Page(Online)................................ 2–26
InstallingthePrinterDriver ......................................... 2–29
CHAPTER3PAPER HANDLING .............................................................. 3–1
SelectingPaper........................................................... 3–1
OverviewofPaperOperations ...................................... 3–2
Adjustingfor Paper Thickness ..................................... 3–4
Using Single Sheets .................................................... 3–5
Loadinga Single SheetofPaper............................. 3–5
Adjusting the left margin ......................................... 3–6
Ejecting Single Sheets ........................................... 3–8

Maintenance
User's Manual ix
LoadingPaper in theCutSheet Feeder
(DL3850+Option) .................................................... 3–8
Adjusting the left margin ....................................... 3–10
UsingContinuousForms ........................................... 3–12
Positioning the Paper Stack ................................. 3–12
LoadingContinuousForms ................................... 3–13
Adjusting the left margin ....................................... 3–14
Adjusting the TEAR OFF position......................... 3–16
UnloadingContinuousForms................................ 3–17
Installingthe Tractor Unit ...................................... 3–17
TearingOffContinuous Forms............................... 3–18
FeedingandPositioning Paper .................................. 3–19
LineFeed/FormFeed ........................................... 3–19
MicroFeed ........................................................... 3–19
Load PositionAdjust............................................. 3–19
SwitchingPaperTypes .............................................. 3–20
Switching to Single Sheets................................... 3–20
Switchingto Continuous Forms ............................ 3–21
TipsonPaperHandling.............................................. 3–21
GeneralTips ......................................................... 3–21
MultipartForms .................................................... 3–21
Envelopes............................................................. 3–22
Labels .................................................................. 3–22
CHAPTER4PRINTING ............................................................................. 4–1
SelectingPrint Features .............................................. 4–1
UsingCommercialSoftware.................................... 4–2
Usingthe Control Panel.......................................... 4–2
SelectingMENU1 or MENU2.................................. 4–3
StartingorStopping Printing ........................................ 4–5
StartingPrinting ...................................................... 4–5
StoppingPrinting .................................................... 4–5
ResumingfromaPaper-Out ................................... 4–5
Printingthe remaining lineson apage .................... 4–6
Continuingprintingaftersupplyingpaper................. 4–6
ResumingafteranArea Over warning ..................... 4–7
RemovingPrintedPages ............................................. 4–8
RemovingSingleSheets......................................... 4–8
RemovingContinuous Forms .................................. 4–8
ClearingthePrintBuffer............................................... 4–8

User's Manual
x
CHAPTER5USING SETUPMODE .......................................................... 5–1
How toUse This Chapter ............................................. 5–1
EnteringSetupMode ................................................... 5–2
OverviewofSetupMode............................................... 5–4
SetupMode Example ............................................. 5–6
Pointsto Remember............................................... 5–9
Printing a List of Selected Options ............................ 5–10
DecidingWhich Options toChange ........................... 5–12
ChangingMENU1andMENU2Options ..................... 5–14
Procedure............................................................. 5–28
ResettingMENU1and MENU2............................. 5–29
ChangingHardware Options ...................................... 5–30
Procedure............................................................. 5–35
ChangingPrint PositionAdjustmentOptions ............. 5–36
Procedure............................................................. 5–40
ChangingConfiguration Options................................. 5–41
Procedure............................................................. 5–48
ExitingandSaving ..................................................... 5–49
Procedure............................................................. 5–49
ResettingDefaults ..................................................... 5–50
ResettingPower-OnDefaults................................ 5–50
ResettingFactory Defaults ................................... 5–50
ResettingFactory Defaults in
MENU1andMENU2............................................. 5–50
Using the Diagnostic Functions ................................. 5–51
Printingthe Self-Test ............................................ 5–52
Procedure............................................................. 5–52
PrintingHex Dumps ............................................. 5–53
Procedure............................................................. 5–54
CheckingVertical PrintAlignment (V-ALMNT)....... 5–56
Procedure............................................................. 5–56
SetupModeReference .............................................. 5–58
DPL24C PlusOrganization ................................... 5–59
DifferencesinIBMProprinterXL24E Emulation..... 5–61
Differencesin Epson ESC/P2Emulation .............. 5–62
OnlineSetupMode.................................................... 5–63
CHAPTER6MAINTENANCE.................................................................... 6–1
Cleaning ...................................................................... 6–1
CleaningandVacuumingthePrinter ....................... 6–1
Cleaning the Platen and Exit Rollers ...................... 6–3

Maintenance
User's Manual xi
ReplacingtheRibbon................................................... 6–3
Replacing thePrint Head ............................................. 6–7
CHAPTER7TROUBLE-SHOOTING ......................................................... 7–1
SolvingProblems......................................................... 7–1
Print Quality Problems ........................................... 7–1
PaperHandlingProblems ....................................... 7–4
Tipsfor Clearing aJammedSheet from thePrinter . 7–7
OperatingProblems................................................ 7–8
PrinterFailures ......................................................7–11
Diagnosticfunctions .................................................. 7–12
GettingHelp .............................................................. 7–12
CHAPTER8INSTALLINGOPTIONS ......................................................... 8–1
Installingthe cut sheetfeeder ...................................... 8–1
APPENDIXASUPPLIESAND OPTIONS .................................................A–1
OptionS .......................................................................A–1
Supplies ......................................................................A–1
APPENDIXB PRINTERANDPAPER SPECIFICATIONS.........................B–1
Physical Specifications................................................B–1
Functional Specifications .............................................B–2
PerformanceSpecifications .........................................B–4
PaperSpecifications ....................................................B–6
PrintArea ...............................................................B–6
PaperThickness ....................................................B–8
APPENDIX C COMMAND SETS ............................................................ C–1
FujitsuDPL24C PLUS .................................................C–2
Factory Default Settings .......................................C–15
IBMProprinterXL24EEmulation................................C–18
Epson ESC/P2 Emulation ......................................... C–23
APPENDIXDINTERFACEINFORMATION ............................................. D–1
ParallelInterface..........................................................D–1
CompatibleMode ...................................................D–2
NibbleMode ...........................................................D–4
DataTransmissionTiming ......................................D–6

User's Manual
xii
SerialInterface ............................................................D–7
SerialOptions ........................................................D–8
CableWiring...........................................................D–8
SerialProtocols.................................................... D–10
USBInterface ............................................................ D–11
Specification........................................................ D–11
LANInterface.............................................................D–12
APPENDIX E CHARACTER SETS ..........................................................E–1
Character Sets 1 and 2
(DPL24CPLUSandIBM XL24EEmulation).................E–1
Italicand Graphics CharacterSets
(ESC/P2Emulation) ....................................................E–2
NationalCharacter Sets (AllEmulations).....................E–4
NationalCharacterSets
(DPL24CPLUSandIBMXL24E Emulation)............... E–15
NationalCharacter Sets (ESC/P2Emulation) ............E–16
NationalCharacter Sets andSupportedResident Fonts
(AllEmulations)......................................................... E–20
APPENDIXF RESIDENTFONTS.............................................................F–1
GLOSSARYOF TERMS........................................................................ GL–1
INDEX ................................................................................................... GL–1

QUICK REFERENCE
User's Manual QR-1
Quick
Reference Introduction Setting Up Paper
Handling Printing Setup Mode
QUICK REFERENCE
Quick Reference is written for experienced users —
users who are familiar with how the printer works,
but who may need to refresh their memory
occasionally. Only the printer’s normal (non-setup)
mode is covered. For details on setup mode, see Chapter 5.
Normal mode operation includes everyday operations, such as paper handling
and font selection. The printer comes up in normal mode when turned on. To
enter setup mode, press the TEAR OFF and ONLINE buttons at the same time
while the ONLINE indicator is off (not lit).
Control panel
The table on the next page lists normal mode operations with online
and offline conditions and gives the required user response.
Operations are listed alphabetically.
Q

QUICK REFERENCE
QR-2 User's Manual
Printer Operations (Normal Mode)
√: Operation can be performed when the printer is in this state.
— : Operation cannot be performed when the printer is in this state.
N/A : Does not apply.
Operation
Clear print buffer
Eject single sheets
Enter normal mode
Enter setup mode
Exit to normal mode
Form feed (forward)
Line feed (forward)
Load paper
Micro feed (backward)
Micro feed (forward)
Place printer offline
Place printer online
Reset power-on defaults
Resume printing after paper end
Save adjusted load positions
Select MENU1 or MENU2
Start/stop/resumeprinting
Self-testprinting
Tear off forms
(Continuous forms only)
Unload paper to park position
(Continuous forms only)
Required Response
Press MENU and TEAR OFF.
Press LF/FF.
Turn printer on. (Press | on the power switch.)
Press TEAR OFF and ONLINE.
Press ONLINE, then press TEAR OFF or MENU.
Press and hold LF/FF until the operation starts.
Press LF/FF within three seconds.
Press LOAD.
Press ONLINE and LOAD.
Press ONLINE and LF/FF.
Press ONLINE.
Press ONLINE.
Turn printer off, then on.
Press ONLINE.
Press ONLINE and MENU.
Press MENU.
Start: Send print command.
Stop/resume: Press ONLINE.
Start: Turn printer off. Press LF/FF while
turning printer on.
Pause/resume: Press TEAR OFF .
Exit: Press ONLINE.
Press TEAR OFF. Tear off forms, then
press any button to retract forms.
Press LOAD.
Online
—
√
N/A
—
—
√
√
√
—
—
√
—
√
—
—
—
√
√
√
√
Offline
√
√
N/A
√
√
√
√
√
√
√
—
√
√
√
√
√
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INTRODUCTION
User's Manual
Quick
Reference Introduction Setting Up Paper
Handling Printing Setup Mode
1
INTRODUCTION
Congratulations on purchasing this printer. This
printer is a compact, versatile printer that offers
maximum compatibility with today’s software
packages and personal computers.
The 24-wire print head provides crisp, clear printing for business, office, and
home environments. This printer is also easy to install and use.
Dot matrix printer
Key printer features and options are listed in the next two sections.
•Software compatibility. This printer, which operates primarily
with the Fujitsu DPL24C PLUS command set, is compatible with the IBM
Proprinter XL24E command set and the Epson ESC/P2 command set.
•Various character sets. As basic character sets, IBM PC character sets 1
and 2 are available for the Fujitsu DPL24C PLUS command set and the
IBM Proprinter XL24E emulation, and the italic character set and graphics
character sets 1 and 2 are available for the Epson ESC/P2 emulation. As
national character sets, a total of 57 or 61 national character sets
(depending on the emulation), including IBM PS/2 character sets, are
available.
FEATURES

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INTRODUCTION
User's Manual
•Multiple fonts. The printer has nineteen resident fonts: Ten bit-map
fonts -- Courier 10, Pica 10, Prestige Elite 12, Boldface PS, OCR-B 10,
OCR-A 10, Correspondence, Compressed, Draft, and High-speed Draft
and nine outline fonts -- Timeless, Nimbus Sans, and Courier, each in
upright, italic, and bold.
•High-speed printing. At 10 cpi, print speed ranges from 113 cps
for letter quality to 400 cps (80-column printer) or 448cps (136-column
printer) for high-speed draft quality.
•Large print buffer. 128K bytes are available in total for storing input
data and downloading fonts. A large input data buffer allows you to send
files to the printer and return quickly to work in your application. A large
download buffer allows you to use custom fonts.
•80-column or 136-column print line. 80-column printers are the most
suitable for printing in landscape mode using letter- or A4- size paper.
136-column printers are the most suitable for printing in landscpe mode
using legal- or standard-size computer forms.
•Simple switching of paper types. The ability to "park" continuous
forms makes it easy to switch between continuous forms and single sheets.
•Auto tearoff. Continuous forms are fed automatically up to the tear-off
position at the end of each job.
•Maintenance-free. The printer only requires periodic cleaning and
changing of the ribbon cartridge.
•LAN card
A LAN card is available as a printer add-on option. A user installable
function, the LAN card can be installed only on printer models with the
Centronics parallel + USB interfaces.
For details, see Chapter 8.
•Cut sheet feeder
The cut sheet feeder is available only for the DL3850+ printer.
The ASF300 single-bin feeder and double-binadapter are available for the
136-column printer.
A cut sheet feeder allows single sheets to be fed automatically.
The optional cut sheet feeder can be used with printers with the following
product numbers:
• KA02010-B111/KA02014-B111
• KA02010-B211/KA02014-B211
• KA02010-B311/KA02014-B311
• KA02010-B115/KA02014-B115
• KA02010-B315/KA02014-B315
OPTIONS