Fujitsu DL3100 User manual

FUJITSU DL3100
DOT MATRIX PRINTER
USER'S MANUAL

IMPORTANT NOTE TO USERS
READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT.
INCORRECT USE OF THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO
USERS, BYSTANDERS OR PROPERTY.
While FUJITSU ISOTEC has sought to ensure the accuracy of all information in this manual,
FUJITSU ISOTEC assumes no liability to any party for any damage caused by any error or
omission contained in this manual, its updates or supplements, whether such errors or omissions
result from negligence, accident, or any other cause. In addition, FUJITSU ISOTEC assumes no
liability with respect to the application or use of any product or system in accordance with
descriptions or instructions contained herein; including any liability for incidental or
consequential damages arising therefrom. FUJITSU ISOTEC DISCLAIMS ALL WARRANTIES
REGARDING THE INFORMATION CONTAINED HEREIN, WHETHER EXPRESSED,
IMPLIED, OR STATUTOR.
FUJITSU ISOTEC reserves the right to make changes to any products described herein without
further notice and without obligation.
USING THIS PRODUCT IN HIGH-RISK SITUATIONS
This Product is designed, developed and manufactured as contemplated for general use, including
without limitation, general office use, personal use, household use, and ordinary industrial use, but is not
designed, developed and manufactured as contemplated for use accompanying fatal risks or dangers that,
unless extremely high safety is Secured, could lead directly to death, personal injury, severe physical
damage or other loss (hereinafter "High Safety Required Use"), including without limitation, nuclear
reaction control in nuclear facility, aircraft flight control, air traffic control, mass transport control,
medical life support system, missile launch control in weapon system. You shall not use this Product
without securing the sufficient safety required for the High Safety Required Use. If you wish to use this
Product for High Safety Required Use, please consult with our sales representatives in charge before
such use.
EXPORT CONTROL
This manual contains technology which is subject to the Foreign Exchange and Foreign Trade Law of
Japan. This manual should not be exported or transferred to foreign countries in any fromor method, or
released to anyone other than the residents of Japan prior obtaining applicablelicense from your local
government or authorities and/ or the Ministry of Economy, Trade and
Industry of Japan in accordance with the above law.

FUJITSU DL3100
Use’s Manual i
Following notes for United States are valid for
100-120V model only.
Federal Communications Commission
Radio Frequency Interference Statement
for United States Users
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15B of the FCC
Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measure:
·Reorient or relocate the receiving antenna.
·Increase the separation between the equipment and receiver.
·Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
·Consult the dealer or an experienced radio/TV technician for help.
FCC warning:
Changes or modifications not expressly
approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
NOTES
1. Testing of this equipment was performed on model number
M33342A.
2. The use of an unshielded a non-shielded interface cable with the
referenced device is prohibited. The length of the parallel interface
cable should not exceed 2 meters. The length of the optional serial
interface cable must be 15 meters (50 feet) or less.
3. The length of the power cord must be 3 meters (9.8 feet) or less.

FUJITSU DL3100
ii User’s Manual
Für den Anwender in Deutschland
Das Gerät ist nicht für die Benutzung im unmittelbaren
Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen.
Um störende Reflexionen am Bildschirmarbeitsplatz zu
vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert werden.

FUJITSU DL3100
User’s Manual iii
TRADEMARK
ACKNOWLEDGEME
NT
The contents of this manual may be revised without prior notice and
without obligation to incorporate changes and improvements into units
already shipped.
Every effort has been made to ensure that the information included here
is complete and accurate at the time of publication; however, Fujitsu
Isotec Limited cannot be held responsible for errors and omissions.
Printer model specifications differ with the power supply input voltage
(M33342A; 100-120 V or M33342B; 220-240 V) .
KA02100-Y890-01EN May 2018
© 2018 FUJITSU ISOTEC LIMITED
Printed in Japan. All rights reserved. No part of this manual may be
reproduced or translated, stored in a database or retrieval system, or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written
permission of Fujitsu Isotec Limited.
FUJITSU is a registered trademark and Fujitsu Creative Faces is a
trademark of Fujitsu Limited. Centronics is a trademark of Centronics
Data Computer Corporation. IBM PC and IBM 2390 are trademarks of
International Business Machines Corporation. ESC/P2 is a trademark of
Seiko Epson Corporation. Microsoft is a registered trademark and
Windows are trademarks of Microsoft Corporation.
Other product names mentioned in this manual may also be trademarks
of their respective companies.

FUJITSU DL3100
iv User’s Manual
PRINTER MODELS
AND OPTION
ABOUT THIS MANUAL
Thank you for buying the FUJITSU DL3100 dot matrix
printer. You can expect years of reliable service with very
little maintenance. This manual explains how to use your
printer to full advantage. It is written for both new and
experienced printer users.
This manual describes how to install, set up, and use your
printer and printer options. It also explains how to keep the
printer in good working condition and what to do should
something go wrong. Detailed procedures are provided for
first-time users. Experienced users can skip some of the
details, using the table of contents and chapter introductions
to locate information.
This manual has several chapters, a glossary, and an index.
CHAPTER A lists supplies and additional documentation and
information available from your dealer or authorized Fujitsu
representative. Fujitsu offices are listed at the end of the
manual.
This manual covers model DL3100, a 80-column printer. Each
model has a 100-120 (M33342A) & 220-240 (M33342B)
power supply.
A LAN card, a Centronics parallel, RS232CSerial, can be
installed only on printer models with the USB interfaces. You
must specify these when purchasing the printer.
DL3100
Basic specifications
Print line at 10 cpi: 80 columns (DL3100)
Control Panel: LED type
Interface: Standard model USB
Factory Option Parallel, Ethernet,
RS232CSerial
Alternative specification
Power supply:100-120 & 220-240
cpi: characters per inch

FUJITSU DL3100
User’s Manual v
ORGANIZATION
This manual is organized as follows:
Chapter 1, Unpacking Guide, introduces the good location for place
printer,unpacking the printer,the printer components, the explanation of
symbols on the printer.
Chapter 2, Setting Up Printer, gives step-by-step procedures for
setting up the printer for immediate use and identifies the main parts of
the printer. If this is your first printer, you should read the entire
chapter before attempting to use the printer.
Chapter 3, Paper Installation Guide, explains how to load and use
paper with your printer.
Chapter 4, Control Panel Operation, covers basic printing
operations. This chapter describes everyday operations from the
printer’s control panel, such as loading paper and selecting print
features, in detail.
Chapter 5, Printer Setting Changes, describes how to change the
printer’s optional settings, such as print features, hardware options, and
top-of-form. Most settings only affect print features such as the
typestyle and page format. Note that certain settings directly affect
hardware and software compatibility.
Chapter 6, Customized Form, explains the customization on the form
length, TOF, bottom margin and left margin for single sheets and
fanfold..
Chapter 7, Maintenance, explains basic maintenance procedures for
this printer.
Chapter 8, Trouble-Shooting, describes problem-solving techniques.
Before you contact your dealer for help, check the list of problems and
solutions provided in this chapter.
At the end of this manual, you will find several chapters, a glossary.
Chapter A gives order numbers for printer supplies.
Other chapters provide additional technical information about the
printer.

FUJITSU DL3100
vi User’s Manual
CONVENTIONS
Special information, such as warnings, cautions, and notes, are
indicated as follows:
WARNING
A WARNING indicates that personal injury may result if you do not follow
a procedure correctly.
CAUTION
A CAUTION indicates that damage to the printer may result if you do
notfollow a procedure correctly.
NOTE
A NOTE provides “how-to” tips or suggestions to help you
perform a procedure correctly. NOTEs are particularly useful for
first-time users.
For Experienced Users
If you are familiar with this printer or with dot matrix printers in general
this information will help you use the manual effectively.

FUJITSU DL3100
User’s Manual vii
Warning symbols
Various graphic symbols are used in this manual. They serve as signs to help users of this product use the product
safely and correctly as well as prevent damage and personal injury to the users or bystanders.The following tables
show and explain each symbol. Be sure that you understand the meaning of each symbol before reading the manual.
WARNING CAUTION
A WARNING indicates that death or serious
personal injury may result if you do not follow a
procedure correctly
A CAUTION indicates that personal injury or
property damage may result if you do not follow a
procedure correctly
Examples and explanations of graphic symbols
Indicates a warning or caution item. By itself, the image in this
symbol suggests the meaning of the warning or caution (the example
on the left is a caution of possible electric shock).
Indicates a prohibited action. The image in or beside this symbol
expresses the prohibited action (the example on the left indicates that
disassembly is prohibited).
Indicates a direction that must be observed. The image in this
symbol shows the direction (the example on the left shows the
direction in which a power plug is disconnected from an outlet).
Caution: Hot
This symbol and accompanying statement indicate a risk of injury from
a hot object.
Caution: Flammable
This symbol and accompanying statement indicate a risk of fire.
Do not touch
This symbol and accompanying statement indicate a risk of injury from
touching part of the equipment.
Do not disassemble
This symbol and accompanying statement indicate a risk of injury,
such as from electric shock, caused by disassembling the equipment.
General prohibited
action
This symbol and accompanying statement indicate a general prohibited
action.
General caution
This symbol and accompanying statement indicate a general caution.
Warning hands pinching
This symbol and accompanying statement indicate a risk of rolling your hands
into the equipment.

FUJITSU DL3100
viii User’s Manual
Notes on Safety
WARNING
WARNING
Do not place a container containing water, such as a vase, potted plant, and drinking glass,
or a metal object on or near the printer.
Otherwise, electric shock or fire may result.
Do not place the printer in a humid or dusty area, in an area with explosive fumes, an area
with poor ventilation or close to a fire.
Otherwise, electric shock or fire may result.
Use only one of the power cords included with this product, for this product. Do not use
any other power cord for this product.
Otherwise, electric shock or fire may result.
Do not use this product in an area exposed to a high level of moisture, such as a bathroom
and shower room.
Otherwise, electric shock or fire may result.

FUJITSU DL3100
User’s Manual ix
WARNING
When mounting or removing ribbon, turn off the power to the printer and personal computer and
disconnect their power plugs from the outlets beforeperforming the work.
Otherwise, electric shock may result.
Connect only Fujitsu-recommended ribbon.
Otherwise, electric shock or fire may result.
CAUTION
Do not block openings in the printer (e.g., ventilation openings)
If ventilation openings are blocked, heat accumulates inside the printer, possibly resulting in a fire.
Do not place a heavy object on the printer. Also, do not subject the printer to shocks.
Otherwise, the printer may become unbalanced, causing it to fall, and possibly resulting in personal
injury.
Do not place the printer in an area exposed to strong vibration or an unstable area such as on a
slope.
Otherwise, the printer may fall or topple, possibly resulting in personal injury.
Do not leave the printer in an area exposed to direct sunlight for a long time, such as inside a car
under the sun or any other area subjected to high temperatures.
Otherwise, the printer surface heats up, possibly melting covers or resulting in other deformities, or
the inside of the printer may become extremely hot, possibly resulting in fire.
Before moving the printer, be sure to disconnect the power plug from the outlet and disconnect all
connected cables from the printer.
Otherwise, the power cord may be damaged, possibly resulting in electric shock or fire, or the
printer may fall or topple, possibly resulting in personal injury.
Before connecting or disconnecting a printer cable, be sure to turn off the power to the printer and
personal computer.
Performing that and related work without the power turned off may result in a personal computer or
printer failure.

FUJITSU DL3100
x User’s Manual
Notes about the printer in operation
WARNING
If the printer is making a strange noise, which indicates a problem, discontinue printer operation.
Request your printer dealer to fix the problem.
Continued operation of the printer without repairs may result in electric shock or fire.
Do not use a power source whose voltage is other than that indicated. Also, an excessive number of
plugged-in power cords must not be connected to a single outlet.
Otherwise, electric shock or fire may result.
Do not spill any liquid, such as water, on the printer.
Otherwise, electric shock or fire may result.
Do not damage or modify the power cord.
The power cord may be damaged by placing a heavy object on it, stretching it excessively, forcibly
bending it, twisting it, or heating it, and this may result in electric shock or fire.
Do not use the power cord if it or the power plug is damaged or the plug does not fit securely in the
outlet receptacle.
Using the power cord in that condition may result in electric shock or fire.
Do not insert the power cord into an outlet or turn on the power to the printer when any of its covers
has been removed.
Otherwise, electric shock or fire may result.
Prevent foreign objects, such as metal shards and inflammable materials, from being inserted or
dropped into any openings in the printer (e.g., ventilation openings).
Otherwise, electric shock or fire may result.
Do not disconnect the power plug from the outlet while the power to the printer is turned on.
Otherwise, the plug becomes deformed, possibly resulting in fire
Do not remove the main printer cover or the cover for the cable connectors except as necessary.
To check and repair internal components, request your printer dealer to do so.
Some internal components use high voltage, and touching them may result in electric shock.
Do not modify the printer by yourself.
Otherwise, electric shock or fire may result.
Do not connect or disconnect the power plug with wet hands.
Otherwise, electric shock may result.

FUJITSU DL3100
User’s Manual xi
WARNING
If excessive heat, smoke, a strange odor, or a strange noise is coming the printer or any other
abnormality is observed, immediately turn off the power to the printer by using the power switch,
and be sure to disconnect the power plug from the outlet.
Then, after verifying the end of the abnormality (e.g., no more smoke is coming from the printer),
request your printer dealer to make repairs. Do not repair the printer by yourself as doing so is
dangerous.
Continued use of the printer when it is operating abnormally may result in electric shock or fire.
If a foreign object (e.g., water or other liquid, metal shard) has entered the printer, immediately turn
off the power to the printer by using the power switch, and disconnect the power plug from the
outlet. Then, contact your printer dealer.
Continued use of the printer in that condition may result in electric shock or fire.
Customers who use the printer near children should take especial care regarding this point.
If the printer is dropped or a cover is damaged, turn off the power to the printer by using the power
switch, and disconnect the power plug from the outlet. Then, contact your printer dealer.
Continued use of printer in that condition may result in electric shock or fire.
Before performing cleaning, maintenance, or troubleshooting work on the printer, switch off the
power switch, and be sure to disconnect the power plug from the outlet.
Performing that work on the printer without the power turned off may result in burns or electric
shock.
If dust accumulates on or near the metal parts of the power plug, so wipe away that dust with a dry
cloth.
Continued use of printer in that condition may result in fire.
Do not drop or strike the printer, such as by hitting it against something.
Otherwise, a failure may result

FUJITSU DL3100
xii User’s Manual
CAUTION
Insert the power plug completely into an outlet so that it is securely connected.
Otherwise, electric shock or fire may result.
Exercise caution to keep loose clothing, hair, neckties, etc. away from paper feed- or ejection
openings, and tractors while the printer is operating.
Otherwise, personal injury may result.
When disconnecting the power plug from the outlet, pull it out while grasping the plug, not the
cord.
If you pull it out while grasping the cord, the insulation may be damaged or the cable core may be
exposed or damaged, possibly resulting in electric shock or fire.
Do not cover or wrap the printer with a cloth or anything else while it is operating.
Otherwise, heat accumulates, possibly resulting in fire.
Do not use the power cord with it bunched together.
Otherwise, heat accumulates, possibly resulting in fire.
If the printer operates when the front cover is unclosed, immediately turn the printer off, and unplug
the power code from wall outlet.
Continued use of the printer in that condition, operation of the mechanism inside of the front cover
may become a cause of an injury.
If the printer is not to be used for a long time, disconnect the power plug from the outlet for safety
reasons.
Otherwise, electric shock or fire may result.
If a lightning storm is in nearby, disconnect the power plug from the outlet.
Leaving the plug connected to the outlet may result in damage to the printer or other property
damage

FUJITSU DL3100
User’s Manual xiii
CAUTION
The print head and internal frames become extremely hot during printer operation and remain so
immediately afterwards. Do not touch these parts until sufficient time has passed to allow them to
cool.
Otherwise, burns or personal injury may result.
Do not touch the paper feed- or ejection openings while the printer is operating.
Otherwise, personal injury may be result.
Do not touch the printer cable connectors or the metal part of the print head.
Otherwise, personal injury or a printer failure may result.
Do not touch the print head while it is moving.
Otherwise, burns or personal injury may result.
Note that continuous forms that are fed in the reverse direction continuously may come off the
paper feed tractors.
Operate the printer with the paper thickness set to the appropriate paper thickness.
Use only an original ribbon cassette that is specified as suitable by Fujitsu.
Textile fibers accumulate on components inside the printer and parts of the roller, so clean these
parts regularly.
Do not turn the ribbon feed knob in the reverse direction.
Otherwise, the ribbon may become jammed and stuck.
If printing is started with a slack ribbon, the ribbon may become tangled or the ribbon feed
mechanism may become locked.
The print head is extremely hot immediately after printing. When replacing the ribbon, verify that
the print head is sufficiently cool before setting the print head to the ribbon replacement position.

FUJITSU DL3100
xiv User’s Manual
TABLE OF CONTENTS
CHAPTER 1 UNPACKING GUIDE........................................................................ 1-1
Selecting a good location ............................................................................. 1-2
Unpacking the printer.................................................................................. 1-3
Printer components ..................................................................................... 1-6
The explanation of symbols on the printer.................................................. 1-8
CHAPTER 2 SETTING UP PRINTER..................................................................... 2-1
Install Ribbon ............................................................................................... 2-2
Install the single sheet feeder...................................................................... 2-5
Connecting the Interface Cable ................................................................... 2-6
Connecting the Power Supply...................................................................... 2-7
Installing the Printer Driver.......................................................................... 2-8
CHAPTER 3 PAPER INSTALLATION GUIDE .......................................................... 3-1
Adjusting the Print Gap Lever ...................................................................... 3-2
Friction Feed Handling ................................................................................. 3-3
Tractor Feed Handling.................................................................................. 3-4
Continuous Paper Placement....................................................................... 3-6
Tips on Paper Handling ................................................................................ 3-7
CHAPTER 4 CONTROL PANEL OPERATION......................................................... 4-1
LED Indicators .............................................................................................. 4-3
Control Panel Keys ....................................................................................... 4-4
Panel Operation ........................................................................................... 4-7
Online State ................................................................................................. 4-8
Setup State................................................................................................... 4-9
Power-on State .......................................................................................... 4-11
CHAPTER 5 PRINTER SETTING CHANGES .......................................................... 5-1
System Setup................................................................................................ 5-2
Paper Setup.................................................................................................. 5-4
Interface Setup........................................................................................... 5-10
Character Setup ......................................................................................... 5-12
Other Setup................................................................................................ 5-14
German (Deutsch) ................................................................................ 5-15
Russian (Россия)................................................................................... 5-18
Italian (Italiano) .................................................................................... 5-21
French (Français) .................................................................................. 5-24
Spanish (Español) ................................................................................. 5-27
Turkish (Türkce).................................................................................... 5-30
Portuguese (Português)........................................................................ 5-33
Black Mark Paramenters ................................................................................ 5-36
Bidirectional Alignment ............................................................................. 5-40
Restore Factory Default ............................................................................. 5-44

FUJITSU DL3100
User’s Manual xv
Hex Dump ............................................................................................. 5-45
Self Test / Status Page........................................................................... 5-45
DLMENU ............................................................................................... 5-46
CHAPTER 6 CUSTOMIZED FORM ...................................................................... 6-1
Customize Cut Sheet Form Length............................................................... 6-2
Customize Cut Sheet TOF............................................................................. 6-4
Customize Cut Sheet Bottom Margin........................................................... 6-5
Customize Cut Sheet Left Margin................................................................. 6-5
Customize Fanfold Page Formatting Parameters ......................................... 6-6
Customize Tear Position............................................................................... 6-7
CHAPTER 7 MAINTENANCE.............................................................................. 7-1
Cleaning ....................................................................................................... 7-2
Cleaning the Platen ( Paper Rollers )............................................................ 7-4
Replace the Ribbon...................................................................................... 7-5
CHAPTER 8 TROUBLE-SHOOTING ..................................................................... 8-1
Solving Problems.......................................................................................... 8-2
Print Quality Problems ........................................................................... 8-2
Paper Handling Problems and Solutions ................................................ 8-4
Operating Problems and Solutions......................................................... 8-6
Printer Failures ....................................................................................... 8-7
Diagnostic Functions.................................................................................... 8-8
Getting help ................................................................................................. 8-8
CHAPTER A SUPPLIES AND OPTIONS ................................................................ A-1
Supplies........................................................................................................A-1
CHAPTER B PRINTER AND PAPER SPECIFICATIONS ............................................ B-1
Physical Specifications ...................................................................................B-1
Functional Specifications .............................................................................B-2
Performance Specifications .........................................................................B-5
Paper Specifications.....................................................................................B-7
CHAPTER C COMMAND SETS ........................................................................... C-1
ESC/P2 Emulation Command List................................................................. C-2
IBM Emulation Command List .................................................................... C-27
CHAPTER D INTERFACE INFORMATION ............................................................. D-1
USB interface ...............................................................................................D-2
Parallel interface ..........................................................................................D-3
Serial interface .............................................................................................D-6
Ethernet interface........................................................................................D-9
CHAPTER E CHARACTER SETS & CODE PAGES ................................................... E-1
Character Sets.............................................................................................. E-1
Code Page Commands ................................................................................. E-6
Code Page Tables ......................................................................................... E-8
CHAPTER F RESIDENT FONTS ........................................................................... F-1
FUJITSU OFFICES

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xvi User’s Manual

FUJITSU DL3100
User’s Manual 1-1
1
CHAPTER 1 UNPACKING GUIDE
UNPACKING GUIDE
If this is your first printer, you should read the entire chapter before
attempting to use the printer.
In this chapter, you will learn how to:
- Select a good location for the printer
- Unpacking the Printer
- Know the name of the printer components

FUJITSU DL3100
1-2 User’s Manual
SELECTING A
GOOD
LOCATION
This printer is suitable for most business, office, and home
environments.
To obtain peak performance from the printer, select a
location that meets
the following guidelines:
- Place the printer on a sturdy, level surface.
- Place the printer near a well-grounded AC power
outlet.
- Ensure easy access to the front and rear of the printer
by leaving several inches of space around the printer.
Do not block the airvents on the front, left, and right
sides of the printer.
- Do not place the printer in direct sunlight or near
heaters.
- Make sure that the room is well-ventilated and free
from excessive dust.
- Do not expose the printer to extremes of temperature
and humidity.
- Use only the power cord supplied with the printer or
recommended by your dealer. Do not use an extension
cord.
- Do not plug the printer into a power outlet that is
hared with heavy industrial equipment, such as
motors, or appliances, or such as copiers or coffee
makers. Such equipment often emits electrical noise or
causes power degradation.