Funkwerk FC1 User manual

Funkwerk
Enterprise Communications
Business Handset FC1 (Ex)
connected to
Mobility Server I 33 / CS I55
Operating
instructions
Order no.
50 1010 7402
V 1.7
FC-1_BA_GB.book Seite 1 Dienstag, 13. Februar 2007 1:04 13

2
FC1 (Ex)
Copyright
© All rights reserved by Funkwerk Enterprise Communications GmbH, also for
the case of trademark right notices. Every publication authority, such as copy
and transmission rights, remains with us.
V
ersion
V 1.2 (11/2002)
V 1.3 (02/2004)
V 1.4 (04/2004)
V 1.5 (29.04.2004)
V 1.6 (23.09.2005)
V 1.7 (06.02.2007)
FC-1_BA_GB.book Seite 2 Dienstag, 13. Februar 2007 1:04 13

3
FC1 Table of Contents
Table of Contents
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting to know your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Putting into operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Basic rules of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Telephoning as usual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Callback if busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Double Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Refer back call and call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching between lines (call partners). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Second Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Code dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Local telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Call list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Message Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Call diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Call diversion when busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call diversion when cannot be reached . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
(Delayed) call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Follow me (call diversion from) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
DTMF post-dialling (digits as tone signals) . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Call charge display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Changing call diversions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . 75
Telephoning with the system while away . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
FC-1_BA_GB.book Seite 3 Dienstag, 13. Februar 2007 1:04 13

4
Table of Contents FC1
Muting the microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Hear conversation via speaker (Handsfree operation). . . . . . . . . . . . . . . . . . 79
Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Emergency call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Personal Identification Number (PIN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Locking the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Receiving a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Message list and call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the handset in more than one system . . . . . . . . . . . . . . . . . . . . . . . . 112
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
List of the message defined texts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Codes for your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Technical specifications and accessories for the business handset FC1 . . 121
Table of characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
FC-1_BA_GB.book Seite 4 Dienstag, 13. Februar 2007 1:04 13

5
FC1 Getting to know your handset
Getting to know your handset
Important information
Where you can use your handset
The FC1 handset is suitable for use in the office, outdoors or in a dusty envi-
ronment. It complies with protection class IP 65 and is dust-proof and pro-
tected against water jets as long as the connection socket for the headset is
plugged by the original plastic seal. It can be used with an appropriate headset
from the available range of accessories. (V 1.7 - 02/2007)
The FC1 Ex handset is an explosion-proof version with protection against gas
explosions and dust explosions. It complies with protection class IP 65 and is
dust-proof and protected against water jets. It must not be operated with any
headset.
The FC1 Ex HS handset is an explosion-proof version with protection against
gas explosions only. It complies with protection class IP 65 and is dust-proof
and protected against water jets as long as the connection socket for the
headset is plugged by the original plastic seal. It may be operated with a spe-
cial approved headset. (V 1.7 - 02/2007)
There are still other handset versions available featuring personal emergency
functions.
You will find the safety instructions and some further information about han-
dling an explosion-proof handset version in the "Quick Guides" with the order
numbers 50 1010 7101 and 50 1010 7142. (V 1.4 - 04/2004)
Protecting against interference
Other electronic units are usually protected from high-frequency irradiation.
However, a device of this kind which is insufficiently protected may lead to
malfunctions.
FC-1_BA_GB.book Seite 5 Dienstag, 13. Februar 2007 1:04 13

6
Getting to know your handset FC1
ATTENTION
Never unscrew the handset housing!
The housing could be damaged as a result. It does not contain any
components that you can repair.
Where to install
Put your charger on a non-slip surface, especially if furniture is new or has
been treated with care materials. Varnishes or care materials may contain sub-
stances that can soften the feet of the charger, and the softened feet may
leave undesirable marks on the surface of the furniture. The Funkwerk Enter-
prise Communications GmbH is not liable for damage of this kind. (V 1.7 - 02/2007)
FC-1_BA_GB.book Seite 6 Dienstag, 13. Februar 2007 1:04 13

7
FC1 Getting to know your handset
Product package
Please check the contents of your FC1 product package immediately:
FC1 (Ex / Ex HS) business handset or any other handset version with
"Hints On Operation" (V 1.4 - 04/2004)
Changeable battery pack
MEM-Card
Charger
Plug-in power supply
Short operating instructions (V 1.7 - 02/2007)
CD-ROM with detailed operating instructions about the telephone features
(V 1.4 - 04/2004)
Putting the battery into operation
First, charge the battery to full capacity. Then, during the first week of opera-
tion, always return the handset to the charger cradle. New battery cells will in
general reach full capacity only after several days of normal use. See also the
information on page 20 about using the battery.
Only use batteries in an appropriate manner. The Funkwerk Enterprise Com-
munications GmbH is not liable for damage which occurs due to inappropriate
handling of the battery. (V 1.7 - 02/2007)
When the batteries are exhausted – Consumer information
Do not throw exhausted batteries into the dustbin! Take them to a municipal
collection centre or to your dealer where they can be disposed of in an envi-
ronmentally responsible fashion.
Please dispose of discharged batteries only.
FC-1_BA_GB.book Seite 7 Dienstag, 13. Februar 2007 1:04 13

8
Getting to know your handset FC1
Authorisation and conformity
The Funkwerk Enterprise Communications GmbH declares that the products
FC1, FC1 Ex and FC1 Ex HS as well as all other handset versions comply
with the basic requirements and other relevant provisions of guideline 1999/5/
EU (R&TTE). (V 1.7 - 02/2007)
This device is suitable for connection to radio interfaces (DECT™) of the Mo-
bility Server from Funkwerk Enterprise Communications GmbH and defines
and fulfils the basic requirements according EU guideline 1999/5/EG (Radio
and Telecommunication Terminal Equipment, R&TTE). (V 1.7 - 02/2007)
In the unlikely event of any problems occurring during operation, please con-
tact your dealer or the Funkwerk Enterprise Communications GmbH service
organisation for support. (V 1.7 - 02/2007)
Due to its design this device is not suitable for direct operation on interfaces to
public telecommunications networks.
The declaration of conformity can be ordered using the following Internet ad-
dress: www.funkwerk-ec.com. (V 1.7 - 02/2007)
This device operates in accordance with the DECT™ system with a frequency
range of 1880 to 1900 MHz. The allocation of this frequency range in the fre-
quency utilisation plan is initially valid until 2008 and will be extended in ac-
cordance with European harmonisation.
NOTE
DECT™ is a registered trademark of ETSI.
Retricted use of some functions
These instructions describe all handset functions which you can use with the
latest system software. Some functions cannot be performed with older soft-
ware. Please contact the Funkwerk Enterprise Communications GmbH service
organisation for more detailed information. (V 1.7 - 02/2007)
FC-1_BA_GB.book Seite 8 Dienstag, 13. Februar 2007 1:04 13

9
FC1 Getting to know your handset
Overview
ABC
2
D E F
3
G H I
4
J K L
5
M N O
6
P Q R S
7
T U V
8
W X Y Z
9
0
1
R
O K
F U N K T E L
3
12
4
7
10
6
8
9
11
14
13
16
15
21
5
FC-1_BA_GB.book Seite 9 Dienstag, 13. Februar 2007 1:04 13

10
Getting to know your handset FC1
Legend
No. Name Meaning
1 Emergency call key Keep key depressed until a deep confir-
mation tone sounds!
2 Headset socket
3 Handset
4 Display indicates call numbers and settings
5 Handsfree loudspeaker on rear of casing
6
LEFT SOFTKEY Functions depend on status (shown in
display) and for switching OFF
7 RIGHT SOFTKEY Functions depend on status (shown in
display) and for switching
ON
8
SELECTOR key 1st function: confirm settings (press
upon the centre of the key)
2nd function: arrow-up-down key to
scroll in the menu or in the lists (press
upon the upper or lower end of the key)
9
R key 1st function: Signal button for functions
in a telephone system
2nd function: handsfree operation
10
HANDSET HOOK ON/OFF key corresponds to lifting and replacing the
handset
11
1 key 1st function: digit and letters
2nd function: mute
12 Digit keys for digits and letters
13
0 key 1st function: digit and letters
2nd function: telephone book, call list,
message list
14
STAR key 1st function: ’star’
2nd function: switch over softkeys
3rd function: ’shift’ (capitals, lower case
letters)
15
HASH key 1st function: ’hash’
2nd function: redialling
16 Microphone
FC-1_BA_GB.book Seite 10 Dienstag, 13. Februar 2007 1:04 13

11
FC1 Getting to know your handset
Display
Text and symbols in the display facilitate operation of the handset. They guide
you through the menus and provide information on the status of your handset.
The functions of the right and left softkeys change according to the current sta-
tus. The functions are shown in the display directly above the softkeys.
The lines in the display
Meaning of symbols
Symbol Name Meaning
Battery full
Battery nearly full
Battery nearly
empty
Battery empty
Battery symbol
flashing
Capacity for less than five minutes When you first load
a new battery, the handset does not ”know” its charging
status. So no battery signal is shown. The display first
appears when it has been loaded once into the handset,
as described on page 20.
Smith
7442
Clrdown Menu
Symbol line indicates the status of the handset.
Two text lines, e.g. for name and call number.
Function of the right softkey, e.g. Menu.
Function of the left softkey, e.g. Clrdown.
FC-1_BA_GB.book Seite 11 Dienstag, 13. Februar 2007 1:04 13

12
Getting to know your handset FC1
Mute The microphone is off. Your call partner cannot hear
you.
No call signal The call signal has been set to mute.
Lock The handset is locked.
Handset The handset has a telephone connection.
Multifrequency
code
Each push of the button is transferred to the connection
subscriber (MFC post-dialling) as an (audible) DTMF
tone.
Headset You are making a call using the headset. The housing
microphone and loudspeaker are automatically
switched off.
Special functions
activated
STAR button is pressed for a long period.
Pressing a key for a long period: Keep key depressed
until a deep confirmation tone sounds.
Loudspeaker The loudspeaker for handsfree operation on the rear
side of the housing is switched on.
Within range of
system
Your handset is within range of a base station.
You may make a call.
Connection to
system
Your handset has a radio connection.
Meaning of symbols (cont.)
Symbol Name Meaning
FC-1_BA_GB.book Seite 12 Dienstag, 13. Februar 2007 1:04 13

13
FC1 Getting to know your handset
The display on your handset can show two text lines comprising up to 16 char-
acters on each line. The layout of the display contents depends on the status
of your handset.
The display shows the current connection status. The following abbreviations
are used:
Bus. Busy
End End of connection
Free The called number is free
FM Follow-me is switched on
Conf. Conference
In basic state
The display shows the number and the first 16 letters
of your name.
Name display
If you are calling a subscriber, the display shows the
subscriber’s call number and/or name.
When making a call
The display shows the number (and the last 16 numbers)
the name.
When you are called
The display shows the number (and the last 16 numbers)
and, if available, the name.
If a call has been diverted to you
The display shows the number and the call diversion.
7442
Smith
Menu
2492
Miller
Clrdown Menu
0004434758739124
Free
Clrdown Menu
7442
Smith
Clrdown Menu
2942
Miller –>6382
Clrdown Menu
FC-1_BA_GB.book Seite 13 Dienstag, 13. Februar 2007 1:04 13

14
Getting to know your handset FC1
LIST Unread entry in the call list
Mail No text message
MAIL Unread text message waiting
MW Not yet heard message waiting on a voice mail
NR The called number cannot be reached
CCBS Call back entered
Conn. Connection
Dial Dialing procedure
FC-1_BA_GB.book Seite 14 Dienstag, 13. Februar 2007 1:04 13

15
FC1 Getting to know your handset
Putting into operation
If your handset is not yet mounted
If the handset is not completely assembled when you receive it, you must:
Insert the Mem-Card (see page 16),
Install the battery (see page 17) and
Remove the protective film from the display, if necessary.
Your service team must register the handset with your telephone system.
Your handset is then ready for operation.
Now connect the charger (see page 18).
If your handset is already completely mounted
If the handset is already completely assembled and registered with your tele-
phone system when you receive it, you need only connect the charger (see
page 18).
MEM-Card
You can only use your handset to make and receive telephone calls if a MEM-
Card has been inserted. It saves important data for your handset, such as per-
sonal settings and your personal telephone book. If you switch handsets, you
can use the MEM-Card to make and receive telephone calls immediately.
-
räg unter die
FC-1_BA_GB.book Seite 15 Dienstag, 13. Februar 2007 1:04 13

16
Getting to know your handset FC1
Inserting the MEM-Card
First use a finger to press the small MEM-Card out of the larger frame (see
preceding illustration).
With the short edge at an angle under the holding crescents a, push the
MEM-Card into the MEM-Card compartment (1). The golden contact sur-
face of the MEM-Card must face downwards!
Press the MEM-Card downwards until the small tag b locks (2).
Taking out the MEM-Card
You only need to remove the MEM-Card if you intend to give the handset to
someone else or you need the MEM-Card for a new handset.
Remove the battery out of the handset (see page 17).
Press the small tag b upwards and lift the MEM-Card a bit at the same
time.
Now remove the MEM-Card.
ausnehmen
1
2
a
b
FC-1_BA_GB.book Seite 16 Dienstag, 13. Februar 2007 1:04 13

17
FC1 Getting to know your handset
Inserting the battery
For information about handling explosion-proof handset versions see the
"Quick Guides" with the order numbers 50 1010 7101 and 50 1010 7142. (V 1.4 -
04/2004)
Push the battery into the casing (1).
Press the battery downwards on the lever side until you hear it lock (2).
Removing the battery
For more information about explosion-proof handset versions see the "Quick
Guides" with the order numbers 50 1010 7101 and 50 1010 7142. (V 1.4 - 04/2004)
Place the handset with the display downwards on the table.
Depress the red lever (1) and lift up the battery at the same time (2).
2
1
2
FC-1_BA_GB.book Seite 17 Dienstag, 13. Februar 2007 1:04 13

18
Getting to know your handset FC1
Placement of the charger
Place the charger on a stable, even surface, e.g. a table. Choose a location
that is protected from direct sunlight and dampness.
ATTENTION
The plug-in-mains units for the basic charger and for the
charger plus differ from each other by the pin designation of the
small low-voltage connector and by the power capability.
Please, use the basic charger (named charger) with the basic plug-in-
mains unit (named plug-in-mains unit) and the charger plus with the
plug-in-mains unit plus only.
CAUTION
For charging explosion-proof handsets, e.g. type FC1 Ex, use the
charger type FC1 S Ex only.
The order number of the charger FC1 S Ex is 50 1018 1001. (V 1.4 - 04/
2004)
Plug the plug-in mains unit into a socket.
Insert the small connecting cord plug into the back of the charging device.
The charger is ready for operation.
Charging the handset
Simply place the handset into the charger. You will hear an acknowledgement
tone. The display light will switch on briefly. The handset remains switched on
or off.
The battery symbol in the symbol row moves until the battery is completely
charged.
When the batteries are being charged, they will become slightly warm. This is
perfectly normal.
FC-1_BA_GB.book Seite 18 Dienstag, 13. Februar 2007 1:04 13

19
FC1 Getting to know your handset
Charging the spare battery
If you own a Charger Plus (accessory), you can also use it to charge a spare
battery. You can load the spare battery at the same time as your handset.
For information about handling explosion-proof handsets see the "Quick
Guides" with the order numbers 50 1010 7101 and 50 1010 7142. (V 1.4 - 04/2004)
Flip open the Charger Plus (1).
Place the spare battery into the
intended slot the right way round
(2).
The LED in the lower part of the
charger changes from green to
red, showing that the spare bat-
tery is correctly positioned and is
charging.
The charging process ends when
the spare battery is full. Then the
LED shows green again.
Charger (basic) Charger Plus
1
2
FC-1_BA_GB.book Seite 19 Dienstag, 13. Februar 2007 1:04 13

20
Getting to know your handset FC1
Information on using the battery
ATTENTION
Do not throw the battery into a fire as it might explode.
To avoid injury and fire damage, do not allow the contacts of the bat-
tery to come into contact with conductive objects or to be short-
circuited.
When you first load a new battery, the handset does not at first ”know” its
charging status. Therefore the battery symbol first appears after the first com-
plete charging for at least 14 hours in the handset! Every time you insert a
battery pack into your handset, you must charge the battery to full capacity
for at least 14 hours.
You can leave your handset in the charger cradle for extended periods. The
battery cannot be over-charged.
It is a good idea to take the battery out of the handset when you are not going
to be using the handset for a long time, e.g. when you go on holiday. The bat-
tery will have lost very little of its charge when you use it the next time.
Do not leave the battery in direct sunlight. Proper care of the battery is re-
warded with a long service life.
Headset (combined handset / headset)
A headset is available for the handset FC1. The headset permits hands-free
operation. The handset automatically recognizes whether a headset has been
connected. The microphone and loudspeaker in the handset will then be
switched off. To listen, you can switch on the loudspeaker for handsfree oper-
ation.
The explosion-proof handsets FC1 Ex or FC1 S Ex must not be used to-
gether with a headset! (V 1.4 - 04/2004)
The explosion-proof handset FC1ExHSmay only be used with the headset
order number 50 1010 5101. If the handset FC1 Ex HS is used without a
FC-1_BA_GB.book Seite 20 Dienstag, 13. Februar 2007 1:04 13