Funkwerk FC4 Ex User manual

Business Handset FC4 / FC4 Ex (HS)
connected with Mobility Server Integral
Operating Manual
Order number.
50 0080 7211 EN
V 1.1
Own telephone number: Name of user / user group:

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FC4 / FC4 Ex (HS) connected with Mobility Server
Table Of Contents
General Safety Information ..................................................... 8
Introduction ........................................................................... 14
Putting the FC4 into operation .............................................. 18
Menu selection ...................................................................... 22
Display and softkeys ............................................................................22
Example of menu guidance and menu selection ..................................25
Display, symbols.................................................................... 26
Display layout ....................................................................................... 26
Symbols in the header line ...................................................................26
Messages in the status line .................................................................. 28
Content of text field in the display ........................................................29
Content of footer line ............................................................................30
Background picture of idle display ........................................................30
Basic rules for operation ....................................................... 31
Switching on the Business Handset .....................................................31
Switching off the Business Handset .....................................................31
Left and right softkey ............................................................................31
Number keys ........................................................................................ 31
Coloured number keys ......................................................................... 31
Selector ................................................................................................32
Double-assignment keys ...................................................................... 32
Changing to the basic condition ...........................................................32
Activating the key lock with a key sequence ........................................32
Deactivating the key lock......................................................................33
Automatic keyboard lock ...................................................................... 33
Unlocking a locked handset .................................................................33
Changing the earpiece volume temporarily during a conversation ....... 33
Editing texts, capitalisation, numbers ................................................... 34

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Table Of Contents
Phone calls as usual ............................................................. 36
Calling (block dialling) ..........................................................................36
Calling from the phonebook ................................................................. 36
Calling from the phonebook, quick access ........................................... 37
Calling from the Redial, Missed or Answered calls lists........................ 38
Automatic redialling of the last dialled calling number ..........................39
Terminating the conversation ............................................................... 39
Answering a call ...................................................................................39
Rejecting a call ..................................................................................... 40
Activating a callback on ”Busy” ............................................................ 40
Deactivating a callback on ”Busy” ........................................................40
Consultation, brokering, retransmission ................................ 42
Open listening, switching the microphone off ........................ 43
Releasing an emergency call with the emergency call button45
Making a phonebook entry .................................................... 46
Making an entry manually ....................................................................46
Transferring an entry from one of the call lists......................................47
Editing an existing entry in the phonebook ........................................... 48
Setting up functions as a phonebook entry .......................................... 48
Adapting the handset to your requirements .......................... 51
Phone settings ...................................................................... 52
Audio settings > ring tone melody ........................................................52
Audio settings > ring tone volume ........................................................52
Audio settings > earpiece volume ........................................................ 53
Audio settings > signalling .................................................................... 54
Audio settings > Headset (acoustic call signalling) ............................... 55
Audio settings > tones .......................................................................... 56
Display settings > illumination (setup) .................................................. 57
Display settings > illumination duration (setup) .................................... 57

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Table Of Contents
Display settings > brightness (setup) ................................................... 58
Display settings > colours.....................................................................59
Phone behaviour > silent charging ....................................................... 59
Phone behaviour > behaviour in charger.............................................. 60
Phone behaviour > automatic answer (automatic hook off)..................60
Language > handset language (handset menus) ................................. 60
Language > text input (character set)...................................................61
Date / time > time, date, date format .................................................... 61
Emergency number > I55 (setting up an emergency call number) .......62
Call charges > call charges .................................................................. 63
Call charges > active call...................................................................... 64
Call charges > show call charges .........................................................64
Call charges > delete call charges .......................................................65
PABX call list ........................................................................................ 65
Call waiting ........................................................................................... 66
Call diversion > set call diversion ......................................................... 66
Call diversion > cancel call diversion .................................................... 67
Call diversion > Follow Me: Authorise .................................................. 68
Call diversion > Follow Me: Setup ........................................................68
Call diversion > Follow Me: activate / deactivate ..................................68
Double call: initialise .............................................................................69
Double Call: activate / deactivate ......................................................... 69
Reset ....................................................................................................70
System Settings .................................................................... 71
Log in ...................................................................................................71
Selection mode ....................................................................................72
Select system ....................................................................................... 72
Edit system name .................................................................................72
Edit handset name (HS-Name) ............................................................ 73
Telephone IDs ......................................................................................73
Software Version .................................................................................. 74

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Table Of Contents
Security ................................................................................. 75
PIN (enter a new PIN) .......................................................................... 75
Key lock (automatic) ............................................................................. 75
Handset lock ........................................................................................ 76
Extras .................................................................................... 77
Alarm clock ........................................................................................... 77
Messaging ............................................................................. 79
Receiving a message ............................................................ 80
Message Lists And Call Lists................................................. 81
Transmitting a message ........................................................ 85
Transmitting a fixed text .......................................................................85
Transmitting a fixed text with added digits ............................................86
Transmitting a direct call....................................................................... 87
Technical data / accessories ................................................. 88
FC4 Ex (HS) – Explosion-proof versions............................... 90
FC4 Ex (HS) – Supplementary safety information ................ 92
FC4 Ex (HS) – Putting into operation .................................... 97
FC4 Ex (HS) – Technical data / accessories ......................... 99
Care, maintenance, ambient conditions .............................. 101
Annex .................................................................................. 102
Menu structure ................................................................................... 102
Glossary .............................................................................. 109
Warranty / Service ............................................................... 110
Imprint ..................................................................................111

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R
O K
Ü
1
4
G H I
7
P Q R S
0
2
A B C
5
J K L
8
T U V
#
3
D E F
6
M O
9
W X Y Z
FC4 / FC4 Ex (HS)
1Nicht für das FC4 Ex! Does not apply to FC4 Ex! N’est pas disponible
pour le combiné FC4 Ex!
8
13
11
9
6
5
3
1
14
21
4
7
12
10
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16

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Legende / legend / légende
DGBF
Notruftaste
Buchse 1 für
Hör- / Sprech-
garnitur
Hörer
Display
Lautsprecher
für das Frei-
sprechen
Softkey links
Softkey rechts
1.: Selector
2.: Pfeiltasten
zum Blättern
im Menü
1.: Taste ‘R’
2.: Freispre-
chen
Taste Hörer
1.: Taste ‘1’
2.: Stumm-
schaltung
Zifferntasten
1.: Taste ‘0’
2.: Telefon-
buch oder
Anruf- / Nach-
richtenliste
1.: Taste Stern
2.: Softkey
umschalten
3.: Klein- /
Großbuch-
staben
1.: Taste Raute
2.: Wahlwie-
derholung
Mikrofon
Emergency
call key
Socket 1 for
headset
Earpiece
Display
Loudspeaker
for handsfree
operation
Left softkey
Right softkey
1st: Selector
2nd: Arrow
keys for paging
through the
menu
1st: ‘R’ key
2nd:
Handsfree
operation
‘Hook on/off’
key
1st: ‘1’ key
2nd: Mute
Number keys
1st: ‘0’ key
2nd: Telepho-
ne book or
call / message
list
1st: ‘Star’ key
2nd: Switch
softkey
3rd: Shift
1st: ‘Hash’ key
2nd: Redial
Microphone
Touche d’appel
d’urgence
Prise 1 pour
l’écouteur /
microphone
capsule
d’écoute
Afficheur
Haut-parleur
mains libres
Touche
programmable
de gauche
Touche progr.
de droite
1.: Touche OK
2.: Touche
fléchée pour
feuilleter dans
le menu
1.: Touche ‘R’
2.: Mains libres
Raccrocher /
décrocher le
combiné
1.: Touche ‘1’
2.: Muet
Touches
numériques
1.: Touche ‘0’
2.: Annuaire ou
liste d’appels /
de messages
1.: Touche
‘étoile’
2.: basculer les
touches progr.
3.: majuscules
/ minuscules
1.: Touche
‘dièse’
2.: répétition de
la numérotation
Microphone
1
21
3
4
5
6
7
8
9
10
11
12
13
14
15
16

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General Safety Information
General safety information for all unit versions
Please read the following information prior to putting the unit and its
batteries into operation for the first time in order to ensure compliance with
the intended use and with environmental protection rules as well as safety,
reliability and system performance.
Approval and EC conformity
Funkwerk Enterprise Communications GmbH herewith declares
that the products FC4 / FC4 Ex (HS) meet the basic requirements
and other relevant regulations of Directive 1999/5/EC (Radio &
Telecommunication Terminal Equipment, R&TTE).
Explosion-proof units are provided with the CE mark of
conformity, followed by the identification no. of the Notified
Body supervising the quality assurance system and by the explosion
protection marking .
In hazardous areas with potentially explosive atmospheres, only
explosion-proof units may be used.
Observe and follow the special safety instructions for operating
explosion-proof units in hazardous areas with potentially explosive
atmospheres provided in chapter ‘FC4 Ex (HS) – Supplementary
safety instructions’!
The units are intended for being connected to radio interfaces (DECTTM)
of our Mobility Servers and, due to their design, are not suited for direct
connection to interfaces of public telecommunication networks.
Please contact your dealer or our service dept. first if there are problems in
operating your unit.
This equipment works according to the DECT TM system in the frequency
range between 1880 MHz and 1900 MHz.
You may request the EC Declaration of Conformity from our service
address or download it from the download section at
http://www.messaging.funkwerk-ec.com
  " "
DECT TM is a registered trademark of ETSI

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Protection against endangering of your hearing
The FC4 / FC4 Ex handsets are equipped with an additional loudspeaker
at the rear of the housing for handsfree talking.
Do not move this rear loudspeaker (call signal, open listening)
directly near your ear!
A level of more than 80 dB (A) as measured at the sound source can be
reached when signalling a call and in open listening (handsfree talking)
and may cause a permanent hearing defect when the distance between
the loudspeaker and the ear is too small or when this effect occurs very
often.
Protection against the influence of electronic body aids
• At present, there is no scientifically founded information about health
hazards caused by radiation from DECT handsets and DECT base
stations.
Still, we recommend that people who wear a pacemaker or other
electronic body aids to always wear the handset on the side of your body
that is away from the pacemaker or body aid.
• In Germany you can find further information in the internet on the web
page of the Federal Office for Radiation Protection. Follow the
regulations of your local authorities, please.
• If necessary, consult your doctor.
• Please contact your hearing aid specialist for questions regarding the
compatibility of the handset with a hearing aid.
Protection of business handset against intervention and environmen-
tal influences
• Never unscrew the unit housing screws! The housing may be damaged
and / or become leaky.
• Protect the unit against extreme environmental influences (e.g.
temperatures outside of the range specified in the technical data and
extended direct solar radiation).
• Do not expose the unit to extremely strong magnetic fields such as those
that may occur near induction furnaces and electric welding equipment!
General Safety Information

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Protection of other units against malfunctions caused by the
business handset
• Usually, other electronic devices are protected against high-frequency
irradiation. However, if such a unit is insufficiently screened,
malfunctions may result that can be removed by a sufficiently large
distance between both units.
• Switch off the handset wherever the operation of DECT TM telephone sets
is forbidden. The use of DECT TM telephone sets may be forbidden or
restricted near explosives, fuels and chemicals as well as near medical
facilities. Always observe local information and prohibitions.
Handling batteries, dispatch, storage, battery replacement
• Use batteries only in a proper way. Funkwerk Enterprise
Communications GmbH will not assume any liability for damage
resulting from improper handling of the battery. Observe the ‘Information
on the use of batteries’ in the ‘Putting into operation’ section!
• When batteries leak in extreme cases, liquids (electrolytes) or gases
may escape. Leaks are indicated by unusual deposits on the battery or
on the unit as well as unusual or pungent smell. In such a case, switch
off the unit and dispatch it to the service department.
• Protect yourself against adverse health effects from leaky batteries (e.g.
skin irritation, cauterisation or poisoning) by avoiding direct skin contact
with the escaped electrolyte and by not inhaling leaking gases. In case
of doubt, consult a doctor!
• Switch off the handset prior to dispatch or an extended storage period.
Store or dispatch the handset and the battery in suitable, non-conductive
packaging. Use the original packagings if possible. A battery charge of
roughly 30% is the optimum for storing the battery. During extended
storage periods, the handset battery should be recharged to around 30%
of its capacity every 6 to 24 months. The battery storage temperature for
extended storage periods should be below the usual indoor temperature,
e.g. between 0 °C and 15 °C.
• Do not throw the battery into the fire as it might explode.
• The contact surfaces of the battery must not be short-circuited by
touching them with conductive objects (metal, wire, tools, coins,
electrically conductive packaging material). Connecting the contact
General Safety Information

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surfaces of the battery with one another by a conductive material
involves a fire and explosion hazard to the battery.
• After two years of normal use or storage, a lithium ion battery will have
lost about half of its initial capacity due to ageing. The battery capacity is
also additionally reduced by frequent charge/unloading cycles. Such
capacity losses are normal and will not give rise to a warranty claim.
Care information for lithium ion batteries
This section contains information on how to obtain optimum service life
from your battery.
1 Use only the system-compatible charger for charging the batteries!
2 Half-charged batteries can be stored separately from the units for an
extended period (up to several months) at a storage temperature of
0 °C to 15 °C.
3 Batteries mounted on the unit become discharged during an extended
storage period due to the idling current consumption of the phone and
the battery. Charge the batteries in the unit once before the storage
period and then at regular 3-month intervals.
4 Charge flat batteries immediately by placing the unit into its charger.
Discharged batteries can be identified by the ‘Battery flat‘ message or by
the failing unit function. Discharged batteries can be identified by the
‘Battery flat‘ message or by the failing unit function.
5 If the service times of the unit are considerably shorter after extended
unit use, you should replace the battery by a new one.
6 The strongest adverse effect on battery service life for which we cannot
be held responsible is any heavy heating of the battery during storage or
operation. For this reason, never leave the handset or the batteries in
the blazing sun or near heat sources for an extended period.
General Safety Information

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Handling of chargers
• All socket-outlets supplying the plug-in power supply units of chargers
must be located near the chargers and be accessible at any time. The
socket-outlets must have been properly installed by qualified personnel.
Before connecting the plug-in power supply unit with the socket-
outlet:
Ensure that the available mains voltage is the same as specified on the
power supply unit (e.g. 230 V, 50 Hz).
• Chargers and their plug-in power supply units do not contain any
serviceable parts. Repairs must be made properly by trained personnel.
Have defective or damaged chargers and power supply units replaced
by original parts only, even if only the cord is damaged.
• Be careful when handling damaged plug-in power supply units!
Disconnect the socket-outlet from the supply (remove or switch off fuse
of respective circuit) before pulling a mechanically damaged plug-in
power supply unit out of the socket-outlet!
Touching live parts is life-threatening!
•The chargers and plug-in power supply units are designed for use in an
office-type environment. Protect them against heavy dirt, dust, moisture
and wetness as well as direct heat radiation.
• The chargers and plug-in power supply units are not explosion-
proof and therefore may be installed and used only outside of
hazardous areas with potentially explosive atmospheres.
End user information on the environmentally friendly disposal of old
units and empty batteries.
• The returning and the environmentally friendly disposal of old electric
and electronic units is governed by the Law on electric and electronic
devices, observe the regulations of your local authorities, please:
– All old electric and electronic devices marked with the
crossed-out rubbish bin as well as their components,
e.g. empty batteries, must not be disposed of together
with unsorted household waste, but must be collected
separately and returned to an environmentally friendly
disposal / reuse.
General Safety Information

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General Safety Information
– For this reason, return these units and components to a public
electronic scrap collecting point. All components of these old units
which contain hazardous substances will be collected separately and
disposed of in an environmentally friendly way, according to their
degree of harmfulness. All other components not containing any
hazardous substances are reused as secondary raw materials.
– Dispose of discharged batteries only.

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Introduction
Content of present operating manual
This operating manual explains how to put your handset into operation. All
basic rules for operating the functions and settings are described.
Shipping package of one set
Please check the shipping package immediately when you receive your
FC4 in a set.
• Business Handset FC4 or FC4 Ex or FC4 Ex HS
Explosion-proof FC4 Ex (HS) units are fitted with a clip ex works which
must not be removed!
An exception is described in section ‘FC4 Ex (HS) – Supplementary
safety instructions’, ‘Use of bags with explosion-proof units with and
without a clip’.
• MEM-Card
• Interchangeable battery. Explosion-proof units may be operated only with
the explosion-proof battery, part no. 50 1082 8000.
• Charger
Explosion-proof units may be used only with the Desktop Charger
DC4 Professional, part no. 50 1080 9200, and the appropriate plug-in
power supply unit part no. 59 0060 2814.
• Plug-in power supply unit, suitable for the charger. See the previous
item.
• The present Operating Manual
The components of this set are available separately.
Where to use your business handset
The FC4 handsets are suitable for use in an office or in dusty conditions
and for outdoor use. They meet the degree of protection IP 65 (dust-proof
and protected against water jets).

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Introduction
Advice on the place of installation
Use an anti-slip pad for your charger, especially on new or polish-treated
furniture. Varnishes or polishes may contain substances that soften the
base of your charger. The softened base can leave unwanted spots on
furniture surfaces. Funkwerk Enterprise Communications GmbH will not be
liable for such damage.
Information for operation
• Switch the unit off if the use of mobile phones is not allowed at your
whereabouts, e.g. near medical equipment and facilities. Observe
corresponding bans!
• Check the battery charge symbol from time to time. Place the handset
into the charger as soon as the empty battery charge indicator starts
flashing and indicates an exhausted battery.
• Observe and follow the safety instructions for the normal version and for
the explosion-proof version of the handset provided in this operating
manual.
Emission of radio signals
The unit meets EC requirements on the emission of radio signals.
As any mobile phone, your business handset is a transmitter and receiver
of radio signals.
The transmitter is designed so that the high-frequency (HF) energy
threshold values recommended by the Council of the European Union will
not be exceeded.
These threshold values are part of comprehensive guidelines defining
allowed HF energy values for the general public. These guidelines were
prepared by independent scientific organisations, using regular and
thorough evaluation of scientific studies.
These guidelines include a substantial safety margin that is to guarantee
the security of persons of any age and health condition.

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Conventions and information used in this manual
• Short form of a path
When we show you the way (the path) to a function or a setting, every
path starts from the idle display with the «Menu» entry. This is followed
by the further stations of the path, each separated by the ”>” character.
Example:
Set the date and time. The correct path for this is:
Menu > Setup > Phone settings > Date / Time > ...
• Designations of keys
Designations including the meanings of softkeys are provided in square
brackets.
Examples:
Key [0], key [Star], key [#], right softkey [Menu], selector [OK], selector
[Up arrow]
• Menu names, text entries, displays
Menu names, text entries in select lists and displays are provided in
double pointed quotation marks («...»).
Examples:
«Call lists», «Date / Time», «Calendar», ...
Exception: Menu names and entries in paths, see above.
• References to sections and to headings
Designations of sections and headings in the text are provided in raised
commas (‘...’).
Example:
Observe the ‘Information on the use of batteries’ in the ‘Putting into
operation’ section.
• Hint for an additional information
This symbol indicates useful additional information.
Introduction

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• Hint for a tip
6 1 2
This symbol indicates tips.
Example:
Quick access to functions using shortcuts.
Introduction

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Putting the FC4 into operation
If your business handset has not yet been assembled
If your handset comes partly unassembled, you have to
• insert the MEM card,
• install the battery and
• remove the protective film from the display if necessary.
• Finally, your service must log in your handset to your telephone system.
Now your handset is ready for operation.
• Now connect the charger
If your business handset comes completely assembled
If your handset comes completely assembled and has been logged into
your telephone system, you only need to connect the charger.
MEM card
You can make phone calls with your handset only when a MEM card has
been inserted. The MEM card is the storage medium for important data of
your handset, for your personal settings and your personal phonebook.
When changing the handset, please remove the MEM card from your
present handset and insert it into the new handset. You can use the new
handset immediately with this MEM card.
Do not use any pointed or sharp objects for changing the MEM card!
Attention !
Observe the safety instructions for handling explosion-proof units.

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Putting the FC4 into operation
Inserting the MEM card
• First press the small MEM card out of the larger frame with your finger
(see figure on the left).
• Slide the edge of the MEM card obliquely under the holding points a at
the narrow side of the MEM card compartment (1).
The gold-coloured contacts of the MEM card must face downwards!
• Press the MEM card down until the small lug b grips (2). The lug is
always located opposite of the holding points.
a
b
Inserting the battery
• Slide the battery into the housing (1).
• Push battery down on the locking side until a click is heard (2).

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Putting the FC4 into operation
Setting up the charger
Place the charger on a solid, level surface, e.g. on a table. Choose a
location that is protected against direct sunlight and moisture.
• Plug the small connector of the
connecting cord into the charger at the
rear.
• Connect the plug-in power supply unit with
a socket outlet.
The Desktop Charger DC4 Plus with
spare battery charging option may be
used only with a more powerful plug-
in power supply unit, part no.
59 0060 2814!
The charger is now ready for operation.
Charging the business handset
Place the handset into the charger. You hear a confirmation tone provided
this feature has been activated in the “Phone settings > Audio settings >
Tones > In charger”. The keyboard illumination lights up for a short time
provided this feature has been activated in the “Phone settings > Display
settings > Illumination > Keyboard”.
The handset switches itself on when it has been switched off before being
placed in the charger.
The battery symbol in the symbol line will be moving until the battery is
fully charged. The batteries heat up slightly during the charging process.
This is quite normal.
As soon as the battery is fully charged, charge retention starts. A fully
charged battery is indicated by a green ”Battery charged” symbol with a
flashing frame.
Charging the spare battery
A bay which can be closed with a cover and which is intended for charging
a spare battery is provided on the rear of the Desktop Charger DC4 Plus.
Place a battery with a contact faces facing the charger housing into the
bay and press it gently against the contact springs in the bay.
Charger