GCC Technologies 16 User manual

GCC Elite Color 16 Series Printer
User’s Guide

ii GCC Elite Color 16 Series User’s Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in
this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are
registered in the United States Patent and Trademark Office; some trademarks may also be registered in other
countries. GCC, the GCC Printers logo, are registered trademarks of GCC Technologies. PostScript is a trademark of
Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions.
Throughout this manual, “PostScript Level 3” (PS-3) is used to refer to a set of capabilities defined by Adobe
Systems for its PostScript Level 3 page description language. Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe
Systems Incorporated. Apple, AppleTalk, EtherTalk, LaserWriter, Macintosh, TrueType/Apple Computer, Inc.
Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International
Business Machines Corporation. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation.
Novell and NetWare/Novell, Inc. The ENERGY STAR logo/United States Environmental Protection Agency. The
ENERGY STAR emblem does not represent EPA endorsement of any product or service. UNIX/UNIX Systems
Laboratories. Ethernet/Xerox Corporation.
Proprietary Statement
The digitally encoded software included with your GCC Elite Color 16 Laser Printer is Copyrighted © 2003 by GCC
Technologies, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or
copied in any form or in any manner or on any media, in whole or in part, without the express written permission of
GCC Technologies.
Copyright Notice
This manual is Copyrighted © 2003 by GCC Technologies. All Rights Reserved. This manual may not be copied in
whole or in part without the express written permission of GCC Technologies.
The specifications of your printer and the content of this publication are subject to change without prior notice. Every
attempt has been made to verify the accuracy of the content herein.
◆ ◆ ◆

Contents
Contents
Preface 1
About this Manual 2
Scope 2
Overview 2
Printer Orientation 3
About the Printer 3
Features 3
Available Configuration 4
Safety Precautions 4
Conventions 5
Installing and Relocating Your Printer 5
Other Precautions 7
Precautions for Power and Ground Connections 7
Cautions 8
Other Precautions 9
Operating Precautions 9
Notes on Handling Consumables 11

iv GCC Elite Color 16 Series User’s Guide
Chapter 1 Unpacking and Installing the Printer 1-1
Positioning the Printer 1-2
Installation Environment 1-2
Minimum Installation Clearances 1-3
Accessories 1-4
Transporting the Printer 1-7
Installation Procedure 1-8
Removing the Packing Tape 1-8
Removing the Spacers 1-9
Installing the Drum Cartridge 1-12
Installing the Toner Cartridges 1-15
Loading Paper 1-19
Installing the Tray Cover 1-23
Connecting the Power Cord 1-23
Turning the Printer On 1-24
Selecting a Display Language 1-25
Adjusting Color Registration 1-26
Adjusting Printer Alignment Settings 1-27
Installing Printer Drivers and Locating User Documentation 1-28
Installing Printer Drivers and Other Software for Windows 1-28
Installing Printer Drivers for MacOS 1-28
Locating User Documentation 1-29
Printing a Configuration Summary 1-30
Printing PCL and PostScript Font Lists 1-32
Turning the Printer Off 1-33
Chapter 2 Maintenance 2-1
Names and Functions of the Printer’s Parts 2-2
Front View 2-2
Control Panel 2-3
Rear View 2-4
Internal View 2-5
Selecting Print Media 2-6
Print Media Weight, Type, and Size 2-7
Suitable Paper Types 2-8
Unsuitable Paper Types 2-9
Storing Paper 2-10

GCC Elite Color 16 Series User’s Guide v
Loading Paper 2-10
Loading Paper in the Paper Tray (Tray 2) 2-10
Loading Paper in the Multi Purpose Tray (Tray 1) 2-15
Loading Transparency Sheets in the Multi Purpose Tray (Tray 1) 2-17
Loading Postcards in the Multi Purpose Tray (Tray 1) 2-19
Loading Envelopes in the Multi Purpose Tray (Tray 1) 2-19
Cleaning 2-21
Storing the Printer 2-22
Transporting the Printer 2-24
Chapter 3 Dealing with Problems 3-1
Troubleshooting 3-2
Power Problems 3-2
Print Quality Problems 3-3
Paper Transport Problems 3-7
Other Problems 3-8
Cleaning the Density Sensor 3-8
Solving Printer Power-on Problems 3-11
Control Panel LCD Messages 3-12
Ethernet Network Interface Troubleshooting 3-14
Power-Up Troubleshooting 3-14
Printing Problems 3-14
DHCP Troubleshooting 3-14
Bitmap Graphics 3-14
Technical Support 3-15
Chapter 4 Paper Jams 4-1
Clearing Paper Jams 4-2
Paper Jams in the Multi Purpose Tray (Tray 1) 4-3
Paper Jams in the Paper Tray (Tray 2) 4-4
Paper Jams Between the Drum Cartridge and Fuser Unit 4-7
Paper Jams in the Paper Rotator 4-9
Paper Jams in the High Capacity Feeder (Trays 3/4) 4-10
Chapter 5 Consumables 5-1
Consumables Overview 5-2
Toner Cartridges 5-2
Drum Cartridge 5-2

vi GCC Elite Color 16 Series User’s Guide
Transfer Roller Cartridge 5-3
Fuser Unit 5-3
Paper Feed Roller 5-4
Toner Cartridges 5-4
Toner Cartridge Handling Precautions 5-4
Replacing Toner Cartridges 5-5
Drum Cartridge 5-8
Drum Cartridge Handling Precautions 5-8
Replacing the Drum Cartridge 5-9
Transfer Roller Cartridge 5-13
Transfer Roller Cartridge Handling Precautions 5-13
Replacing the Transfer Roller Cartridge 5-14
Fuser Unit 5-16
Replacing the Fuser Unit 5-16
Paper Feed Roller 5-21
Replacing the Paper Feed Roller 5-21
Chapter 6 Options 6-1
Options Overview 6-2
High Capacity Feeder 6-2
High Capacity Feeder 6-2
Installing the High Capacity Feeder 6-3
Removing the High Capacity Feeder 6-9
Chapter 7 Understanding and Navigating the Control Panel
Menus 7-1
Control Panel Features 7-2
LCD Display 7-2
LED Indicators 7-3
Pushbuttons 7-3
Navigating the Control Panel Menus 7-5
Menu Structure 7-7
Paper Menu 7-9
Interface Menu 7-11
PS Menu 7-14
PCL Menu 7-15
System Menu 7-18
Quality Menu 7-20

GCC Elite Color 16 Series User’s Guide vii
Color Menu 7-21
Functions Menu 7-23
Chapter 8 Installing Additional Memory 8-1
Installing DRAM Memory DIMMS 8-2
Appendix A General Information A-1
Sources of Support A-2
Your GCC Vendor A-2
Your Application Vendor A-2
Internet A-2
GCC Technical Support A-2
GCC Service A-3
GCC Sales A-3
GCC Worldwide Offices A-3
GCC Part Numbers A-4
Printers A-4
Paper Handling Options A-4
Consumables A-4
Appendix B Safety Notes and Regulatory Compliance B-1
Safety Notes B-2
Regulatory Compliance B-2
Safety Compliance B-2
EMC Compliance B-3

viii GCC Elite Color 16 Series User’s Guide
Appendix C Printing Font Summaries C-1
Printing a Font Summary C-2
PostScript Font Summary C-3
PCL Font Summary C-7
Appendix D Notes on Matching Printed Colors with Display
Colors D-1
Printed Colors vs. Display Colors D-2
Options for Color Matching D-2
Appendix E Warramties and Licenses E-1
Software License E-2
Limited Hardware/Software Warranty E-3

Preface
In this Chapter . . .
•“Welcome” on page 2
•“About this Manual” on page 2
•“About the Printer” on page 3
•“Safety Precautions” on page 5

2 GCC Elite Color 16 Series User’s Guide
About this Manual
Welcome
Thank you for selecting the GCC Elite Color 16 Series laser printer. This User Guide contains
important information about the operation and care of your printer. Please read this manual in
its entirety and keep it at hand for later reference. You may find it helpful to print out a copy of
this document and/or keep a copy on your computer’s hard drive.
About this Manual
Scope
This User Guide contains all of the information necessary to operate and care for your printer
and accessories. It is intended to be used with the pictorial unpacking instructions and the
Installation Guide, both included in the printer packaging. If you have not already unpacked
and installed the printer, please refer to these documents.
Overview
This manual contains nine chapters and four appendices:
Preface
The Preface contains information about this guide and about the features and available configu-
rations of the printer. This chapter also describes precautions for the safe use and preservation
of the printer. In order to avoid serious injury or accident, all users should read this chapter.
Chapter 1: Unpacking and Installing the Printer
This chapter describes how to select an appropriate installation location, how to upack the
printer, what accessories are provided with the printer, and the installation procedures required
once you have chosen a location for your printer.
Chapter 2: Maintenance
This chapter explains any necessary maintenance procedures, such as feeding paper, cleaning,
and other procedures required for normal operation.
Chapter 3: Dealing with Problems
This chapter describes solutions to any problems that might occur when using the printer. Read
this chapter to determine the nature of the problem and the best method of dealing with it.
Chapter 4: Paper Jams
This chapter explains procedures for dealing with paper jams.
Chapter 5: Consumables
This chapter provides information about the expendables used with the printer, and also
describes handling and replacement procedures.
Chapter 6: Options
This chapter describes any available options and the procedures for their installation and
removal.

GCC Elite Color 16 Series User’s Guide 3
About the Printer
Chapter 7: Understanding and Navigating the Control Panel Menu
This chapter explains the control panel and its functions, and also demonstrates how to navigate
through the control panel menus and submenus that allow you to view and change the printer
settings.
Chapter 8: Installing Additional Memory
This chapter describes procedures for installation of DRAM memory DIMMs.
Appendix A: General Information
This appendix provides information on how to contact GCC for technical support, service, and
repair issues, and also provides part numbers for the printer, options, and consumables.
Appendix B: Safety Notes and Regulatory Compliances
This appendix describes cautions to take when installing, transporting, or operating the printer,
and also includes the applicable regulatory compliances.
Appendix C: Printing Font Summaries
This appendix explains the procedure for printing summaries of PCL or PostScript fonts
installed in your printer.
Appendix D: Notes on Matching Printed Colors and Display Colors
This appendix contains information and advice related to differences between the output from a
color laser printer and the output from a display device, such as a monitor or projector.
Printer Orientation
Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left.
The front of the printer is the side near the control panel, and the rear of the printer is opposite
the front. The left and right sides of the printer are defined as the sides to the left and right,
respectively, of a person who is facing the front of the printer.
About the Printer
Features
Your laser printer has the following features:
• High-quality, high-resolution full-color laser printing at 600 or 1,200 dots per inch (dpi)
with duplex printing capabilities.
• High-speed 600 dpi monochrome/color output at 16 pages per minute and 1,200 dpi
monochrome/color output at 8 pages per minute.
• Printing on a wide variety of sizes such as letter, legal, postcards, A5 through A4.

4 GCC Elite Color 16 Series User’s Guide
About the Printer
• With the optional High Capacity Feeder (HCF) installed, you can increase printing effi-
ciency by using both paper trays. You can set up to 1,600 sheets with this option. The
illustration below shows the printer with the optional HCF installed.
• Easy operation: the easy-to-read control panel display clearly shows the status of printer
operation. Control panel pushbuttons allow you to access and view printer menus, sub-
menus, and status messages.
• Network-readiness: the standard configuration of the printer includes an Ethernet Net-
work Interface Card.
Available Configuration
The Elite Color 16 Series printer is available in the following configuration:
Standard Configuration (Elite Color 16DN)
• Memory: 128 MB
• Resolutions: 600 x 600 dpi and 1200 x 1200 dpi
• Paper Input: One 500-sheet A4/letter paper tray and one 100-sheet front tray for paper,
transparencies, envelopes, and other non-standard print media
• Paper Output: One 250-sheet face-down tray
• Interfaces: IEEE 1284 Parallel, USB 2.0, Ethernet (10/100BaseT)
• Printer Languages: PCL6, Adobe PostScript 3
• The illustration below shows the printer with the optional High Capacity Feeder installed.
NOTE: Various optional accessories are also available for the printer. Please see Appendix A “GCC Part
Numbers” to order optional accessories.

GCC Elite Color 16 Series User’s Guide 5
Safety Precautions
Safety Precautions
To ensure safe operation of your printer, make sure you read this section thoroughly before use.
Conventions
This following conventions are used throughout this manual to emphasize certain procedures or
information:
NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.
This symbol alerts you to procedures that require close attention. Make sure you read and
follow the instructions carefully.
This symbol alerts you to prohibited procedures. Make sure you read the instructions
carefully.
This symbol alerts you to procedures that should be performed. Make sure you perform
the procedure after reading the instructions carefully.
Installing and Relocating Your Printer
Do not place the printer in a hot, humid, dusty, or poorly ventilated environment. Pro-
longed exposure to these adverse conditions can cause fire or electric shocks.
Do not place the printer near heaters or near volatile, flammable, or combustible mate-
rials, such as curtains, that may catch fire.
Place the printer on a level and sturdy surface that can withstand a good weight. If
tilted, the printer may fall and cause injuries.
Because the printer weighs 76 lbs. (34.5 kg) fully assembled, make sure that at least
two people carry it.
To lift the printer, face the front and back of the printer and, with both pairs of hands,
grip the recessed areas at the bottom left and right. Never try to lift the printer by grip-
ping any other areas. Lifting the printer by gripping other areas can cause the printer to
fall, resulting in injury.
CAUTION: A caution message provides information that may help you avoid equipment dam-
age, process failure, or inconvenience. Read all caution messages carefully. GCC will not be
responsible for damage that results from improper use of the printer.
WARNING! A warning message indicates the possibility of personal injury if a specific proce-
dure is not performed exactly as described in the guide. Pay close attention to these sections and
read them fully to prevent possible injury. GCC will not be responsible for damage that results
from improper use of the printer.

6 GCC Elite Color 16 Series User’s Guide
Safety Precautions
When lifting the printer, get a firm footing and bend your knees to avoid possible inju-
ries to your back.
The printer has ventilation holes on the rear panel. Ensure that the printer is installed no
less than 6 inches (150 mm) from the wall on the right, 4 inches (100 mm) from the
wall on the left, and 8 inches (200 mm) from the wall at the back. A poorly ventilated
printer can cause excessive internal heat and fire. The accompanying diagram shows
the minimum clearances required for normal operation, consumables replacement, and
maintenance to ensure your printer operates at peak performance.
When moving the printer, be sure to unplug the power cord from the outlet. If the
printer is moved with the power cord connected, it can cause damage to the cord, which
could result in fire or electric shocks.
When moving the printer, do not tilt it more than 10 degrees. If tilted excessively, the
printer may fall over and cause injuries.
OK
√NO
There is danger of the printer falling.
4” (100mm)8” (200mm)
6” (150mm)
24” (600mm)

GCC Elite Color 16 Series User’s Guide 7
Safety Precautions
After installing the High Capacity Feeder, lock down the brakes on the casters at the
front of the High Capacity Feeder. Failure to lock down the brakes can cause the printer
to move unexpectedly, resulting in injury.
Other Precautions
• Operate the printer in a location that meets the following conditions:
Ambient temperature range of 50-90˚F (10 to 32˚C), relative humidity of 15 to 85% (no
condensation)
If operating the printer with an ambient temperature of 90˚F (32˚C), the relative humidity
should not exceed 65%. If the relative humidity reaches 85%, the ambient temperature
should not exceed 82˚F (28˚C).
NOTE: Do not place the printer in a room where there are sudden fluctuations in temperature, and do not
move the printer from a cold place to a warm humid place. If you do, condensation may occur
within the printer and print quality may deteriorate.
• Do not place the printer in direct sunlight, as this may damage the printer.
• To prevent trays or consumables from falling out, do not tilt the printer more than 10
degrees in any direction.
• When moving the printer, remove the toner cartridges. Do not reuse toner cartridges once
you have removed them from the printer. Loose toner can spill inside the printer and dete-
riorate print quality.
• Do not place the printer directly next to an air conditioner or heater, as this affects the
temperature inside the printer and can cause damage.
Precautions for Power and Ground Connections
Three power specifications are listed below. The specifications that apply to your
printer depend on its configuration. Connect the power plug only to a properly rated
power outlet. Otherwise, it can cause fire or electric shocks. If in doubt, contact your
GCC Customer Support Center.
• North American (110v) models:
Rated voltage:110-127 V
Rated frequency:60 Hz
• European (220v) models:
Rated voltage:220-240 V
Rated frequency:50/60 Hz

8 GCC Elite Color 16 Series User’s Guide
Safety Precautions
Ensure that the plug connection is dustless. In a damp environment, a contaminated
connector can draw a non-negligible amount of current that can generate heat and even-
tually cause fire over an extended period of time.
Always use the power cord provided with your printer. When an extension power cord
is required, always use a properly rated cord.
If you use a cord with an unspecified current rating, the printer or plug may emit smoke
or become hot to the touch.
Do not attempt to modify, pull, bend, chafe, or otherwise damage the power cord. Do
not place a heavy object on the cord. A damaged cord can cause fire or electric shocks.
Never touch a power cord with wet hands. This constitutes an electric shock hazard.
Stop operation immediately if your printer emits smoke, excessive heat, unusual noise
or smell, or if water is spilled onto the printer. These conditions can cause fire. Immedi-
ately turn off and unplug the printer, and contact your GCC Customer Support Center.
To prevent fire or electric shocks, follow the instructions below based on your printer’s
configuration. If in doubt, contact your GCC Customer Support Center.
If the power cord is broken or insulated wires are exposed, ask your GCC Customer
Support Center for a replacement. Using a damaged cord can cause fire or electric
shocks.
Cautions
Do not unplug or replug the printer while it is on. Unplugging a live connector can
deform the plug and cause fire.
When unplugging the printer, grasp the plug instead of the cord. Forcibly pulling on a
cord can damage it and cause fire or electric shocks.
Be sure to switch off and unplug the printer before accessing the interior of the printer
for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can
cause electric shocks.
Once a month, unplug the printer and check the power cord for the following:
•The power cord is plugged firmly into a receptacle.
•The plug is not excessively heated, rusted, or bent.
•The plug and receptacle are free of dust.
•The cord is not cracked or frayed.
If you notice any unusual conditions, contact your GCC Customer Support Center.

GCC Elite Color 16 Series User’s Guide 9
Safety Precautions
When the printer is not used over an extended period of time, switch it off and unplug
it. If an unused printer is left connected to a power source for a long period, degraded
insulation can cause electric shocks, current leakages, or fire.
Switch off the printer before connecting the interface cable or options. Connecting the
cable or card with a live printer can cause electric shocks.
Other Precautions
• This printer may interfere with radio or television reception, causing flickering or distor-
tion. This can be determined by turning the printer off and on. To correct interference,
perform one, or a combination of the following procedures:
• Move the printer away from TV and/or radio.
• Reposition the printer, TV and/or radio.
• If the printer, TV and/or radio are plugged into the same outlet, unplug them, then plug
them into different outlets.
• Reposition the TV and/or radio antennas and cables until the interference stops. For exter-
nal antennas, consult your local electrician.
• Use coaxial cable with the antennas.
Operating Precautions
Do not place any liquid containers such as vases or coffee cups on the printer.
Liquids spilled on the printer constitue a fire and electrical shock hazard.
Do not place any metal parts such as staples or clips on the printer. If metal and flam-
mable parts get into the printer, they can short-circuit internal components, and cause
fire or electric shocks.
If debris (metal or liquid) gets into the printer, turn off and unplug the printer. Contact
your GCC Customer Support Center. Operating a debris-contaminated printer can
cause fire or electric shocks.
Never open or remove printer covers that are secured with screws unless specifically
instructed to do so in the this manual. A high-voltage component can cause electric
shocks.
Do not try to alter the printer’s configuration or modify any parts. An unauthorized
modification can cause smoke or fire.
This printer complies with the IEC60825 (Class 1) international laser standard. This
means that the printer does not present any risk of injury to persons from laser radia-
tion. Various covers confine the laser radiation to the inside of the printer; hence, users
cannot incur injury from the laser under normal operating conditions. Removing cov-
ers, unless instructed to do so in this manual, can cause injury from laser radiation.

10 GCC Elite Color 16 Series User’s Guide
Safety Precautions
Never touch a labeled area found on or near the fuser unit. You can burn yourself. If a
sheet of paper is wrapped around the fuser roller, do not try to remove it by yourself, as
this may cause injuries or burns. Turn off the printer immediately and contact your
GCC Customer Support Center.
Do not place any heavy objects on the printer. An off-balance printer can fall over or the
heavy object can fall, causing injuries.
Do not use highly flammable sprays or solvents in or around the printer, as this can
result in fire.
When removing paper jams, make sure no pieces of paper are left inside the printer, as
this can cause fire. If the paper is wrapped around the fuser or roller, or you cannot see
the jam you are trying to clear, do not attempt to remove the paper by yourself, as this
may cause injury or burns.Turn off the printer immediately, and contact the place of
purchase or a GCC Customer Support Center.
Do not place magnets near the printer. Magnets can activate the printer accidentally,
resulting in injuries.
Refer to this manual for procedures on clearing paper jams and how to resolve any
other troubles that may occur.

GCC Elite Color 16 Series User’s Guide 11
Safety Precautions
Notes on Handling Consumables
Never throw a toner cartridge into an open flame. It can cause an explosion and injuries.
Never throw a transfer roller cartridge into an open flame. It can cause an explosion and
injuries.
Never throw a drum cartridge into an open flame. It can cause an explosion and inju-
ries.

12 GCC Elite Color 16 Series User’s Guide
Safety Precautions
• Do not open consumables until you are ready to use them. Do not store consumables in
the following conditions:
• In high temperature or humidity
• Near an open flame
• Exposed to direct sunlight
• Dusty areas
• Before using consumables, read the operating instructions and precautions on the packag-
ing.
• Administer emergency first aid as follows:
• If you get toner in your eyes, rinse them well with plenty of clean water. Consult a
physician if necessary.
• If you get toner on your skin, wash it with soap and water and rinse well.
• If you inhale toner, leave the area of exposure immediately and gargle with plenty of
water.
• If you swallow toner, induce vomiting and consult your physician immediately.
• When you remove the transfer roller cartridge from the printer because the waste toner
collection box is full, do not attempt to empty the waste toner box and reuse the cartridge,
as toner may spill inside the printer and cause damage.
• Do not tilt or shake drum cartridges or transfer roller cartridges that have been removed
temporarily. The toner may leak and cause damage.
◆ ◆ ◆