GCC Technologies Elite XL 20ppm User manual

USER’S MANUAL
G CC
T ECHNOLOGIES
EliteTM XL20ppm

Contents
1: Introduction and Installation
Elite XL 20ppm highlights ................................................................1-2
Elite XL 20ppm Optional Accessories ..............................................1-3
Installing the Elite XL 20ppm........................................................... 1-5
Choosing a location for the printer ................................................ 1-5
Unpacking the Elite XL 20ppm ........................................................1-6
The Elite XL 20ppm Configuration Page......................................... 1-7
Elite XL 20ppm Main Features .........................................................1-7
Installing or replacing the toner cartridge ..................................... 1-8
Connecting power to the Elite XL 20ppm .................................... 1-10
Using the paper tray ...................................................................... 1-11
Using the MultiPurpose feeder ..................................................... 1-15
Elite XL 20ppm interface connections........................................... 1-17
Supported network protocols ....................................................... 1-22
2: Using a Macintosh
Software installation ........................................................................ 2-2
Selecting the LaserWriter 8 printer driver ......................................2-4
Printing documents using the LaserWriter 8 printer driver .......... 2-6
Selecting Page Setup options ..........................................................2-7
Page Attributes.................................................................................2-7
Selecting Print Options ....................................................................2-9
Manual feed printing ..................................................................... 2-14
Naming the Elite XL 20ppm ........................................................... 2-15

3: Using Windows 3.1
Setting Windows 3.1 printing options ............................................ 3-5
Advanced Options ............................................................................3-7
Port assignment- Windows 3.1 ........................................................ 3-8
Installing printer description files ................................................... 3-9
Printing from Windows 3.1 applications ...................................... 3-10
4: Using Windows 95
Windows 95 printing software overview .......................................4-2
Plug and Play installation ................................................................4-2
Using Add Printer .............................................................................4-3
Solutions to possible software installation problems .................. 4-11
Exploring the Properties dialog box ............................................. 4-14
The Device Options page ............................................................... 4-15
Updating printer memory.............................................................. 4-16
The Details page .............................................................................4-17
The Paper page ..............................................................................4-17
The Graphics page .......................................................................... 4-18
The Fonts page ...............................................................................4-19
The PostScript page ........................................................................ 4-19
Installing printer description files ................................................. 4-20
Installing printer description files using Windows Explorer ........ 4-20
Installing printer description files using an MS-DOS window ..... 4-22
Printing from Windows 95 applications ....................................... 4-23
Selecting print options ................................................................... 4-24
The Print Properties dialog box .................................................... 4-24

5: Using Windows NT 3.51
Windows NT 3.51 printing software overview ............................... 5-2
Select and configure a communications port ................................. 5-4
Selecting Page Setup and Print options .......................................... 5-7
Print Setup options ..........................................................................5-7
Print options .....................................................................................5-8
6: Using Windows NT 4.0
Windows NT 4.0 printing software overview ................................. 6-2
Exploring the Properties and Document Defaults dialog boxes ... 6-5
The Properties dialog box ................................................................6-6
The Device Settings page .................................................................6-6
Updating the printer driver .............................................................6-7
Other general items in the Device Settings .................................... 6-8
Other GCC-specific items in the Device Settings ............................ 6-8
The Document Defaults dialog box ................................................ 6-8
Opening the Document Defaults dialog box ................................. 6-9
GCC-specific items ............................................................................6-9
Other items in the Advanced page ............................................... 6-10
Installing printer description files ................................................. 6-10
Installing printer description files using Windows Explorer ........ 6-10
Installing printer description files using MS-DOS window .......... 6-13
Printing from Windows NT 4.0 applications ................................. 6-14
Selecting print options ................................................................... 6-14
The Print Properties dialog box ..................................................... 6-15

7: Using DOS
Overview of setup and printing from a DOS application .............. 7-2
Overview of setup and printing from DOS command line ............ 7-2
Port configuration – DOS .................................................................7-3
Selecting a printer driver .................................................................7-4
Using the Copy command ................................................................ 7-5
8: The Elite XL 20ppm control panel
Control panel (LCD) display window............................................... 8-2
Control panel status LEDs ................................................................8-2
Control panel function keys ............................................................8-3
The Elite XL 20ppm menu system.................................................... 8-6
Do I need to change control panel menus?.................................... 8-6
Language ..........................................................................................8-7
Print Help Page .................................................................................8-7
Print (1) Sample Page (s) ..................................................................8-7
Printer Info........................................................................................8-8
Paper Handling .................................................................................8-9
Emulations ......................................................................................8-10
Interfaces ........................................................................................ 8-13
Info Pages ....................................................................................... 8-14
Print Control ................................................................................... 8-14
Energy Save..................................................................................... 8-15

9: Fonts
Introduction ......................................................................................9-2
Resident PostScript fonts .................................................................9-2
PCL resident font catalog................................................................. 9-5
Font compatibility ............................................................................9-6
Downloading fonts from a Macintosh ............................................ 9-6
Additional LaserWriter Utility functions ......................................... 9-9
Downloading fonts from Windows............................................... 9-10
Using an external hard disk with the Elite XL 20ppm.................. 9-11
Initializing an external hard disk................................................... 9-12
10: Adobe Acrobat
Installing Adobe Acrobat Reader .................................................. 10-2
Opening Documents with Acrobat Reader................................... 10-3
Understanding the Acrobat Screen ............................................... 10-3
Moving Through Pages .................................................................. 10-3
Finding Text .................................................................................... 10-4
What is on this CD-ROM ................................................................ 10-4
11: Maintenance and Troubleshooting
Cleaning the rollers every 14,000 pages ....................................... 11-2
Handling and storing toner cartridges ......................................... 11-2
Toner spills ...................................................................................... 11-2
Packing the printer to transport it ................................................ 11-3
Printing Problems ........................................................................... 11-5
Detailed Troubleshooting .............................................................. 11-9

Diagnosing errors from print output .......................................... 11-15
Service and Support ..................................................................... 11-17
GCC’s World Wide Web site .........................................................11-17
Dealer and Service Center support.............................................. 11-17
Extended warranties .................................................................... 11-17
Software upgrades .......................................................................11-18
Transporting your printer ............................................................ 11-18
Consumables, accessories, and upgrades .................................... 11-18
Appendices
A: Printer specifications.................................................................. A-1
B: Paper specifications and recommendations ..............................B-1
C: Adding memory to your printer ................................................C-1
D: Adding and configuring optional paper trays ......................... D-1
E: PCL ...............................................................................................E-1
F: Interface connector pinouts ....................................................... F-1
G: Radio and television interference ............................................. G-1
H: Elite XL 20ppm consumables and optional accessories ........... H-1
I: Glossary.........................................................................................I-1
J: Warranties and Licenses ............................................................. J-1

• 1 - 1
1
CHAPTER
Introduction
and Installation
Contents
Elite XL 20ppm highlights 1-2
Elite XL 20ppm optional accessories 1-3
Installing the Elite XL 20ppm 1-5
Overview 1-5
Unpacking the Elite XL 20ppm 1-6
The Elite XL 20ppm Configuration Page 1-7
Elite XL 20ppm main features 1-7
Installing or replacing the toner cartridge 1-8
Connecting power to the Elite XL 20ppm 1-10
Using the paper tray 1-11
Using the MultiPurpose Feeder 1-15
Elite XL 20ppm interface connections 1-17

1 - 2 • Introduction and Installation
1: Introduction and Installation
Congratulations on your purchase of a GCC Technologies Elite XL 20ppm laser
printer. You now have a fast, high-quality, versatile solution for all your printing
needs.
This manual presents installation instructions, basic day-to-day user information,
troubleshooting tips, and reference materials for your Elite XL 20ppm printer. The
contents of this manual are presented to help you quickly setup and begin using your
printer. Networking instructions and the printer software are contained on the CD-
ROM provided with your printer.
Before you set up the printer, take a few minutes to understand its main features.
Elite XL 20ppm highlights
GCC offers several printers in the Elite XL 20ppm product family; the Elite XL 20/
600, the Elite XL 20/800 and the Elite XL 20/1200.
Razor sharp printing
•Depending on the model, Elite XL 20ppm printers can print at 1200, 800, 600,
400, and 300 dots per inch for high-quality images.
•GCC’s exclusive AccuGray software ensures that halftones reproduce with
consistent brightness, regardless of the screen frequencies used, giving you
more detailed photographs.
Large Format Printing/Exceptional Paper handling
•You can use paper up to 13 x 35 inches through the standard MultiPurpose
feeder or up to 13 x 18.5 inches using the standard paper cassette supplied with
the printer.
•The Elite XL 20ppm can print an area right up to the edge of the paper for full
bleeds or printing of documents with printer’s crop marks.
•The Elite XL 20ppm printer comes with a Universal Paper Cassette capable of
holding 500 sheets of all US and European paper sizes from Letter/A4 through
Tabloid/A3. You can also load 150 sheets of paper up to 13 x 35 inches (330.2 x
889 mm) in the MultiPurpose feeder.
•The Elite XL 20ppm printer has a total capacity of 1650 pages (using the
standard universal paper cassette and MultiPurpose feeder, and two optional
500 sheet lower paper tray assemblies).

• 1 - 3
Flexibility/Compatibility/Connectivity
• The Elite XL 20ppm accepts jobs in PostScript Level 2 and PCL 5 formats from
Macintosh, Windows, MS-DOS, and UNIX based computers.
•The Elite XL 20ppm comes with Ethernet to let you connect to an Ethernet
network. It also has LocalTalk as standard, and supports NetWare and TCP/IP.
•If you have an Ethernet network that supports TCP/IP, you can remotely view
and configure any Elite XL 20ppm using a World Wide Web browser and
GCC’s WebAdmin utility.
•The Elite XL 20ppm supports Novell’s NEST system which allows you to
connect an Elite XL 20ppm to a Novell network without needing to dedicate a
computer as a print server.
•The Elite XL 20ppm can accept print jobs from a Bidirectional Parallel port and
LocalTalk/Serial and Ethernet networks at the same time.
•The Elite XL 20ppm has a SCSI interface that allows you to connect multiple
external SCSI hard drives for additional font storage and faster printing.
Environmentally friendly
•The Elite XL 20ppm is an Energy Star compliant low power consumption
printer, and its one-piece microfine toner cartridge prints an average of 14,000
letter-size pages.
•The Elite XL 20ppm emits extremely small amounts of ozone, well within the
safety limits, and is engineered to reduce dust emissions for a healthier work
area.
Optional Accessories
GCC supplies optional accessories for the Elite XL 20ppm printer. Additional paper
trays, memory upgrades, lower paper tray assemblies, interface cables and replace-
ment toner cartridges (CRUs) can be purchased directly from GCC at 1-800-422-
7777. You can also order these items online at the GCC web store at
www.gccdirect.com.
There is more information in the Optional Accessories appendix in this manual.

1 - 4 • Introduction and Installation
500 sheet paper feeder
(includes cassette)
500 sheet universal
paper cassette
Envelope
cassette
OnLine Comm Paper Service
Toner
cartridge
Interface
cables
8 MB, 16 MB or 32 MB
memory expansion kit
Elite XL 20ppm Optional Accessories

• 1 - 5
Installing the Elite XL 20ppm
Overview
Carry out these steps to get your printer up and running:
• Select a location for the printer.
• Unpack the printer and connect it to a power outlet.
• Install the toner cartridge.
• Connect the printer to a computer or network.
The detailed instructions for these steps are in this section of the manual.
Once you have the printer physically set up, you have to install software on every
computer that will use it. This includes:
• Install the printer driver on each Macintosh or Windows computer.
• Install PPD (PostScript Printer Description) and other files, if necessary.
• Configure the control panel, driver, and ports, if necessary.
The detailed instructions for these steps are in the appropriate section of this manual,
according to which type of computer or operating system you use.
Choosing a location for the printer
Place the printer on a flat, level surface in a well ventilated area away from direct
sunlight and areas where the air temperature and humidity can vary. Do not obstruct
the fan vent on the left side of the printer, and make sure that the fan vent does not
blow air directly into someone’s face. Use the diagram below to determine where to
put your printer.
15.75”
400mm
12.59”
320mm
29.92”
760mm
29.92”
760mm
12.59”
320mm
3.94”
100mm
7.87”
200mm

1 - 6 • Introduction and Installation
Unpacking the Elite XL 20ppm
Warning: The printer must be carried by two people. It weighs approximately 60
pounds unpacked (approximately 27 kilograms).
Note: Save the packing materials inside the shipping box and put the box in a safe
place; you will be able to repack the printer should you need to move it again.
1. Unlock and remove the four locking handles by pulling the tab.
2. Lift off the top of the box, and take out the printer.
3. Take the printer out of the plastic bag.
4. Remove the three pieces of tape from the top of the printer.
5. Take the documentation and CD-ROM out of the plastic bag.
6. Check that you have all of the following:
Configuration
page
Toner cartridge
(in box)
Installation
Guide
Elite XL 20ppm
CD-ROM
AC power
cord
Universal paper
cassette
Elite XL 20ppm
printer
G
CC
T
ECHNOLOGIES
Elite
™
XL 20ppm
Configuration Page
Printer Information
Interfaces
Paper Handling
Language: English
AppleTalkName: Model
Page Count: 20
RAM Installed: 8MB
Hard disk: Nodisk
OS Version: 2.3
PostScript Level 2 Version:2.3
ROM Version:2.3
H/W Version:1.0
AccuGray: Enabled
Print Darkness: Normal
Default Source: UpperTray
Default Size: Letter
Jam Recovery: Disabled
Paper Reserve: Enabled
Manual FeedTimeoutt: 5 Minutes
8-pin Serial: LocalTalk
RS422 Serial (Inactive)
Baude Rate: 9600
Data Bits: 8
Stop Bits: 1
Parity: None
Flow Control: Xon/Xoff
RS232 Serial (Active)
Baude Rate: 9600
Data Bits: 8
Stop Bits: 1
Parity: None
Flow Control: Xon/Xoff
Parallel Port (Active)
PS/PCLSensing: PostScript Only
Port Emulation
Parallel Port: Auto Switch
RS232 Port: Auto Switch
RS422 Port: Auto Switch
LocalTalkPort: PostScript Only
PostScript
Default Resolution: 800
Job Cancel: Enabled
Start Page: Disabled
WaitTimeout: 300 Seconds
PCLResolution: 600
Copies: 1
Font Source: Internal
Font Number: 1
Pitch: 10.0
Point Size: 12.0
Orientation: Portrait
Page Length: 60
Symbol Set: Roman-8
WaitTimeout: 120 Seconds
Line Wrap: Disabled
LineTermination: Normal
Emulations
OnLineCommPaperService
EliteXL
20
ppm
G
CC
T
ECHNOLOGIES
USERS MANUAL
If any of these items
are missing, contact
your dealer or GCC
Technical Support
(781-276-8620)
immediately.
You will need to
provide a cable to
connect your com-
puter or network to
the printer.

• 1 - 7
The Elite XL 20ppm Configuration Page
Each Elite XL 20ppm package includes a configuration page. It was printed on your
printer, at GCC’s manufacturing facility. The page shows the hardware and software
versions of the printer, factory default settings, and the hardware configuration of
your Elite XL 20ppm. Please keep this page with the original documentation provided
with your product.
Elite XL 20ppm Main Features
The following diagrams show the main features of the Elite XL 20ppm printer. These
features are referenced throughout this manual.
OnLine Comm Paper Service
500-sheet
Universal
Paper Cassette
Multipurpose
Feeder
Output
Tray
Extension
Control
Panel with
LCD display
Paper Stop
LOCALTALK
RS-422
AAUI
10BASE-T
PARALLEL
SCSI
Top Output Tray Fan vent
(Do not block)
Power
connector Power
switch
FCC label
Product
Serial number
Interface
Connections

1 - 8 • Introduction and Installation
2. Gently pull up on the front cover until the latches engage and the cover
remains open.
Installing or replacing the toner cartridge
The toner cartridge contains a microfine plastic powder that is fused to paper during
the print process. If your pages have an average of five percent coverage, you should
expect to print about 14,000 pages with each toner cartridge; if you print graphics
images you should expect to change the cartridge more often.
Note: Because the toner cartridge also contains a replacement drum, it is known as a
CRU (Customer Replaceable Unit).
Warning: The drum in the toner cartridge is sensitive to light. When you remove
the toner cartridge from its packaging do not place it in bright light (such as direct
sunlight) and complete the installation as soon as you can.
Warning: Do not touch other parts inside the printer. They may be hot.
1. Press the release button on the front of the printer to open the top cover.
OnLine Comm Paper Service

• 1 - 9
3. If you are replacing a cartridge, remove the old cartridge by holding the
handles and sliding it out of the printer; otherwise, go to the next step.
4. Take the new toner cartridge out of its box and wrappings.
5. Distribute the toner evenly by gently rocking the cartridge a few times.
6. Pull the seal on the cartridge gently but firmly to remove it completely. Do
not tug sharply or pull the seal at an angle.
7. The pins on the sides of the toner cartridge fit in guide channels in the
printer (the channels have colored arrows pointing into the printer).
Locate the pins in the channels and slide the cartridge all the way into the
back of the printer.

1 - 10 • Introduction and Installation
8. Close the cover. If you have replaced a used toner cartridge, you can
resume printing when the printer warms up.
Connecting power to the Elite XL 20ppm
Plug the power cord into the socket located on the back of the printer, then plug the
cord into an AC power outlet. Switch on the printer using the ON/OFF switch
located on the left side of the printer.
Warning: Do not attempt to use an adapter to plug the power cord into a 2-pin
socket. The third pin is for your protection; it grounds the printer. If you use a
printer (or any electronic or electrical equipment) that has no ground connection,
you run the risk of electric shock. If necessary, have a licensed electrician replace the
socket.
Unpacking the paper tray
1. Remove the paper tray from its box.
2. Take the tray out of its plastic bag.
3. Remove the three pieces of cardboard packing material from the tray.
4. Remove the two pieces of tape on the sides of the paper tray.
On Line Comm Paper Service

• 1 - 11
Using the paper tray
The paper tray can hold paper either lengthways or sideways. These are referred to as
Long Edge Feed (LEF) or Short Edge Feed (SEF). Use LEF (sideways) wherever
possible; pages will print faster.
Long edge feed
Short edge feed
The universal (standard) paper tray holds up to 500 sheets of 20 lb. (75 g/m2) copier-
type paper. If your printer requires 110 volts, it uses the U.S. paper group. If your
printer requires 220 volts it uses the International paper group. It can handle the
following paper sizes:
Either paper group: A4 (long edge feed), Letter (long edge feed), A3, B4, Ledger
(Tabloid), Legal (13"and 14"), 13"x 18", and 13"x 18.5"(all short edge feed), DL,
Monarch, Comm10 (optional envelope cassette).
U.S. only: Letter (short edge feed), C5 (short edge feed)(optional envelope cassette),
Executive, and Statement (both long edge feed).
International only: A4 (short edge feed), B5 and A5 (both long edge feed).
You can use other sizes of paper and envelopes in the MultiPurpose feeder; see the
next section for details. The standard paper tray will also handle up to 50 transpar-
ency or label sheets in Letter or A4 size.
Loading paper into the tray
Note: Place letterhead paper face up and with the letterhead toward the left side of the
tray (LEF - sideways) or the rear of the tray (SEF - lengthways).

1 - 12 • Introduction and Installation
1. Remove the paper tray from the printer. Pull firmly using the handle at the
front of the tray. The tray will stop when it is partly removed - this is a
safety precaution.
Lift the tray and slide it toward you to remove it completely. Remove the paper tray
cover, if necessary.

• 1 - 13
2. If you need to change the length of paper, tilt the top of the center guide
away from you and move it to the front edge of the paper tray.
Note: The paper tray has three features that you can use when you install paper; the
Center guide (A), the Paper Width Guides (B) and the metal tab paper guides (C).
These features are explained below.
front
(handle) back
17”
B4
14”
A3
B4
14”
A3
17”
A
A4
8.5”
A
B
C
A3
17”
A5
B5
11”
14”
B4
A4