GCC Technologies Elite 21DN+ User manual

GCC Elite 21 Series
Getting Started Guide
Elite 21N+
Elite 21DN+

Elite 21N+ A high-resolution, networkable 1200 dpi laser
printer with USB, Parallel and Ethernet ports.
Comes with 64MB of RAM.
Elite 21DN+ Same features as the Elite 21N+ with the pre-
installed Duplex Unit for double-sided printing.
Getting Started Guide
What is this Guide?
This guide provides easy-to-follow instructions for unpacking, setting up and installing your
new GCC printer.
Where is the User’s Manual?
The comprehensive Elite 21 Series User’s Guide is located in Adobe Acrobat .pdf format
on your Elite 21 Series CD.
Can I access information from the GCC web site?
GCC product manuals, software installation instructions, the most current printer drivers,
FAQs, technology updates and a searchable database for technical questions are all located
in the Support Central section of GCC’s web site. Support Central can be accessed
directly at:
http://www.gccprinters.com/support
Which models are covered by this guide?
This Getting Started Guide applies to the following Elite 21 Series models:

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Installation Checklist
For proper installation, please complete each section in order:
Step 1 Check Package Contents
Step 2 Prepare Printer Location
Step 3 Locate Printer Parts
Step 4 Remove Tape
Step 5 Install Toner Cartridge
Step 6 Load Paper Tray
Step 7 Connect Printer Cables
Step 8 Attach Power Cord
Step 9 Configure Network Settings
Step 10 Install Printing Software
Step 11 Verify Printer Setup

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Note: No printer cables are included with the printer. For information on ordering cables, contact GCC
Direct Sales at 800-422-7777 (North America only, outside of North America refer to the User’s Manual on
the CD-ROM) or visit our web site at: http://www.gccprinters.com
Step 1. Check Package Contents
Elite 21 Laser Printer 550-sheet Universal Paper Tray
Power Cord Toner Cartridge
Customer Kit:
Elite 21 Series CD-ROM
Elite 21 Series Getting Started Guide
Elite 21 Series User’s Manual (On CD-ROM)
GCC Warranty Registration Card

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Step 2. Prepare Printer Location
Place the printer on a flat, level surface in a well-ventilated area away from direct
sunlight or areas where the air temperature and humidity can vary widely. Do not
obstruct the fan vent on the left side of the printer.
7.87”(200mm)
23.62”(600mm)
Minimum Recommended Clearances:
23.62”(600mm)
11.81”(300mm)
Top View
19.68”(500mm)
(with all options
installed)
23.62”(600mm)
23.62”(600mm)
Side View

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Step 3. Locate Printer Parts
Front View
Rear View
Paper Output Tray Paper Exit Slot
Top Cover
Ventilation Slots
Control Panel
Front Cover
Multi-Purpose Feeder
(Tray 1)
Tray Extension
Power Switch
550-sheet Universal Paper
Tray (Tray 2)
Rear Cover
Power Cord Receptacle
Connectivity Ports
(see next page for details)

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Connectivity Ports
With the printer’s all ports active
feature, all the interfaces are
simultaneously active. This means you
can connect more than one interface
at a time. You don’t have to select a
port; this feature works automatically.
Ethernet 10/100BaseT
Bi-directional Parallel
Universal Serial Bus (USB)

6
Step 4. Remove Tape
1. Remove packaging tape from the front
and rear covers of the printer.

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Step 5. Install Toner Cartridge
1. Press down on the release button at the
top of the printer to open the front cover.
2. Remove the two orange plastic spacers
inserted in the printer by pulling them out
of the printer as shown.
Note: The toner cartridge contains a microfine plastic powder that is fused to the paper during the
printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and
rinse with cold water. Hot water can fuse the toner and cause staining.

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3. Unwrap the toner cartridge and remove
the protective sheet of paper from under
the front flap of the cartridge. Shake the
cartridge from side to side several times
as shown to distribute the toner.
4. Place the toner cartridge on a flat surface
and hold the cartridge securely with one
hand. Grasp and pull the sealing tape
straight out from the side of the cartridge,
as shown. Pulling the tape out at an angle
may cause it to break.
Do not shake the cartridge or subject it
to shocks once the tape is removed, as
this may result in toner leakage.
5. Position the toner cartridge as shown.
Match up the tabs on the left and right of
the cartridge with the channels within the
printer. Gently slide the cartridge into the
printer as far as it will go.

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6. Close the front cover. Press on the
center part of the front cover until the
cover locks securely.

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Smaller sizes can be fed through the Multi-Purpose feeder (Tray 1). The standard
paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size.
The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can
handle the following sizes of paper:
•US Letter •US Legal 13”•A4 •A5
•US Executive •US Legal •JIS B5
Step 6. Load Paper Tray
1. Place the paper tray on a desk or other
flat surface.
2. Squeeze the rear length guide tab as
shown and slide the tab all the way to the
back of the paper tray.

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3. For sizes larger than Letter/A4, press
down on the grey square at the bottom of
the tray. This will release the rear section
of the tray and the section can be adjusted
outward to extend the tray’s length.
The rear section of the tray adjusts to
three different positions. Choose the
position that most closely matches the
paper size being loaded.
4. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it
all the way to the side of the tray.
5. Place the paper in the center of the paper
tray, being sure not to overfill the tray.
The paper should be placed in the tray
with the side to be printed on facing
down.

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6. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it
towards the paper stack until it touches
the paper. Do not set the guide too
tightly against the paper stack, as this
could cause paper feed jams.
7. Squeeze the paper length guide at the rear
of the tray as shown. Lift the guide
slightly and slide it towards the paper
stack until the guide matches up with the
indentation in the bottom of the paper
tray which corresponds with the paper
size being used.
8. Grasp the paper tray with both hands at
the left and right, as shown.

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9. Gently slide the paper tray all the way into
the printer.
10. The paper level indicator on the front of
the tray will rise to show the remaining
level of paper in the tray. Replenish paper
as necessary.

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Connecting Cables Correctly
Most cables come with some kind of locking device to insure that the connection is
made. Be sure to use these locking devices, otherwise you may experience intermit-
tent errors or the printer will fail to operate altogether.
•USB cables are keyed and can only be inserted one way.
•When you have inserted a Parallel port connector, lock the connector by lifting up the wire
clips at either end of the socket so that they fit into the slots on the sides of the connector.
•Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on telephone cords.
When the plug is fully inserted, the tab clicks into place.
Improperly inserted cables are the cause of many networking and printer-related
problems.
Universal Serial Bus (USB) Connection
USB connection ports can be found on nearly all new computers. USB technology
allows faster communication than traditional serial connections and is easily expandable
through interconnected hubs. All USB cables are the same. One end of the cable fits
into the computer or hub only and the other end fits into the printer only. You cannot
connect the cable incorrectly.
Bi-directional Parallel Connection
The bi-directional parallel connection between the printer and a PC requires a
standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable
can be up to 6.5 feet (2 meters).
Ethernet Network Connection
The Ethernet interface on your printer lets you connect to an Ethernet network via
standard 10 BaseT or 100 BaseT cabling.
Step 7. Connect Printer Cables

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Step 8. Attach Power Cord
1. Insert the power cord into the AC power
connector on the back of the printer as
shown.
2. Check the power switch at the front of
the printer to confirm that it is in the Off
(O) position.
3. Plug the power cord into a grounded wall
outlet or power strip.
4. Switch the power switch to the On (I)
position. After the printer warms up, the
“Ready”message should be visible on the
control panel’s LCD display and the Ready
light will remain on.

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Users wishing to access their printer using TCP/IP should configure the network
settings on their printer before installing software. Users connecting via a local port
or non-TCP/IP network can skip to Step 10.
Assigning an IP address
In order to access the printer over most networks and also to access printer
management controls such as WebAdmin, the printer should be assigned an IP address.
The printer can be assigned an IP address through the front panel, or also using
Dynamic Host Configuration Protocol (DHCP). Instructions for each method are
provided on the following pages.
Front Panel vs. DHCP:
There are some differences in the way the printer handles TCP/IP settings set through
the front panel as opposed to those set using DHCP. You should take these into
consideration when deciding which method to use.
Front Panel: TCP/IP parameters (including the IP address) assigned via the front panel
are stored in the printer’s non-volatile memory (NVRAM) and are retained during
power cycling. The IP address configured using this method is referred to as a “static
IP address,”meaning that it will always remain the same.
DHCP: TCP/IP parameters assigned via DHCP are also stored in NVRAM, with the
exception of the IP address. By default, the IP address acquired via DHCP is not saved
in NVRAM with the other parameters, and the printer will request an address from
the DHCP server at each power cycle. In the case of a disturbance with the DHCP
server, the printer may be left temporarily without an IP address, or may have its IP
address unexpectedly changed, making the printer unavailable to some users.
To avoid these scenarios, the printer can be configured via WebAdmin to store its
DHCP-assigned IP address in NVRAM with the other TCP/IP parameters. This also has
the potential for problems, however, since a DHCP server disturbance (such as a
power failure) may result in the printer’s address being re-assigned to another
network device and causing conflicts.
Instructions for configuring DHCP settings via WebAdmin, as well as suggestions for
Step 9. Configure Network Settings

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obtaining best results using DHCP can be found in the “Assigning TCP/IP Parameters
Using DHCP”section of this section, starting on Page 8-4.
Assigning TCP/IP address and parameters through the printer’s front panel:
•Turn on the printer and press either Menu key until Input/Output appears.
•Press either Item key until TCP/IP appears.
•Press either Value key to set TCP/IP to Enabled. Press Select to confirm.
•Press Item down to proceed to the IP Address setting. Press Value + or - to change
each bank of numbers in the same way that the Gateway Address and Subnet Mask
settings were changed. Press Select when the IP Address is set to the desired value.
•Press Item down to proceed to the Subnet Mask setting. Press Value + or - to
change each bank of numbers in the same way that the Gateway Address was
changed. The Subnet Mask on the printer should match the setting for all the
computers and other devices on the same network. Press Select when the Subnet
Mask is set to the desired value, then select Restart Later once again.
•Press the Item down key to advance to Gateway Address. Press Value to set the
Gateway Address setting. This is the default router address on the network. If
using a router, enter its IP address here, otherwise leave this field at its default
(0.0.0.0). To change this setting, press Value + or - to change each bank of numbers,
then Select to confirm the selection and go to the next bank of numbers.
•Press Select once again when the correct Gateway Address is entered. This change
requires a printer restart, so the LCD will prompt to Restart Now or Restart Later.
Press either Item key to select Restart Later, and press Select. All TCP/IP menu
settings should be changed before restarting the printer.
•The LCD window will once again prompt to Restart Now or Restart Later. Use
either Item key to select Restart Now, then press Select. The printer will reboot
and the TCP/IP settings you selected will become active.
Installation Tip: If you have a DHCP server on your network, you may wish to allow
the printer to get its IP address from the server the first time, even if you want to
assign a static IP address directly through the front panel. The advantage of this
method is that the printer will obtain all the other TCP/IP parameters, such as
Subnet Mask, Gateway Address, etc. from the DHCP server, eliminating potential
errors that could arise when manually entering these settings. You can then go in
and assign an IP address using the instructions above.

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Assigning TCP/IP Parameters Using DHCP:
The Elite 21 printer also supports IP configuration via a Dynamic Host Configuration
Protocol (DHCP) server. DHCP is a protocol which delivers IP address configuration
information to devices on a network. A DHCP server manages a pool of available IP
addresses and grants requests for addresses from devices on the network.
DHCP is active by default on the printer. At power-up, unless a static IP address has
been assigned via the front panel, the printer broadcasts a DHCP request for an IP
address. If a DHCP server is present the request will be processed, and an IP address
will be returned to the printer. You can print a network status page, which will list the
new IP address and other IP settings (Subnet Mask, Default Gateway, etc.)
The printer does not retain the IP address permanently by default, so it will request an
address at each startup. Provided the DHCP server is properly configured and all
equipment is working correctly, the printer should be assigned the same address each
time.
The DHCP server may grant a temporary IP address, called a temporary lease or
temporary reservation, which expires after a period, or may grant a permanent or
unlimited lease or reservation which does not expire.
Devices that are granted a temporary lease will be notified before the lease expires
and asked if they would like to extend the lease. The printer will continue extending
its lease indefinitely (unless prohibited by your DHCP server configuration) and thus
maintain a consistent IP address. If the printer is not turned on or is not connected
to the network during the period when the DHCP server is sending requests to
extend the lease, however, the lease will not be extended. The DHCP server will
cancel the lease and may assign the IP address to another device.
In cases like this, you may wish to set the printer to retain the address permanently in
its NVRAM settings. This option can be accessed through Web Admin. To access this
setting, do the following: