GCC Technologies Elite 12ppm Series User manual

USER’S MANUAL
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EliteTM
12ppm

Contents
1: Introduction and Installation
Using this manual ...........................................................................1-1
Elite 12ppm highlights ...................................................................1-1
How to set up your Elite 12ppm ...................................................1-3
Overview .........................................................................................1-3
Why would I install PPD files or configure the control panel, printer
driver, or ports? ..............................................................................1-3
Setting up the Elite 12ppm .............................................................1-5
Choosing a location for the printer ..............................................1-5
Removing packing ..........................................................................1-6
The Elite 12ppm Configuration Page ............................................ 1-7
Installing or replacing the toner cartridge ................................... 1-7
Connecting power to the Elite 12ppm ........................................ 1-10
Using the paper tray .................................................................... 1-10
Using the Multipurpose feeder ................................................... 1-12
Elite 12ppm interface connections .............................................. 1-14
Supported network protocols ...................................................... 1-17
2: The Elite 12ppm control panel
Control panel (LCD) display window ............................................. 2-1
Control panel status LEDs .............................................................. 2-1
Control panel function keys ........................................................... 2-2
The Elite 12ppm menu system ........................................................2-5
Do I need to change control panel menus? .................................. 2-5

Language .........................................................................................2-5
Print Help Page .............................................................................. 2-6
Print (1) Sample Page (s) .................................................................2-6
Printer Info ......................................................................................2-6
Paper Handling .............................................................................. 2-7
Emulations .......................................................................................2-8
Interfaces .......................................................................................2-11
Info Pages ..................................................................................... 2-12
Print Control ..................................................................................2-12
3: Using a Macintosh
Software Installation ......................................................................3-1
Selecting the LaserWriter 8 printer driver .....................................3-3
Printing documents using the LaserWriter 8 printer driver .......... 3-5
Selecting Page Setup options .........................................................3-5
Page Attributes .............................................................................. 3-6
Selecting Print options .................................................................... 3-7
Manual feed printing ................................................................... 3-12
Naming the Elite 12ppm ............................................................... 3-13
4: Using Windows 3.1
Setting Windows 3.1 printing options ........................................... 4-3
Advanced Options ..........................................................................4-5
Port assignment- Windows 3.1 ...................................................... 4-5
Installing printer description files .................................................. 4-7
Printing from Windows 3.1 applications ...................................... 4-7

5: Using Windows 95
Windows 95 printing software overview ...................................... 5-1
Plug and Play installation .............................................................5-1
Using Add Printer ..........................................................................5-1
Solutions to possible software installation problems .................. 5-7
Exploring the Properties dialog box ............................................. 5-9
The Device Options page ..............................................................5-9
Updating printer memory ........................................................... 5-10
The Details page ............................................................................5-11
The Paper page ............................................................................5-11
The Graphics page ....................................................................... 5-12
The Fonts page ............................................................................5-12
The PostScript page ...................................................................... 5-12
Installing printer description files ............................................... 5-13
Installing printer description files using Windows Explorer ...... 5-13
Installing printer description files using an MS-DOS window .... 5-15
Printing from Windows 95 applications ..................................... 5-16
Selecting print options ................................................................ 5-16
The Print Properties dialog box ................................................... 5-17
6: Using Windows NT 3.51
Windows NT printing software overview ..................................... 6-1
Select and configure a communications port ............................... 6-4
Selecting Page Setup and Print options ......................................... 6-6
Print Setup options ........................................................................6-6
Print options ....................................................................................6-7

7: Using Windows NT 4.0
Windows NT 4.0 printing software overview .............................. 7-1
Exploring the Properties and Document Defaults dialog boxes 7-5
The Properties dialog box ..............................................................7-5
The Device Settings page ............................................................... 7-5
Updating the printer driver ........................................................... 7-6
Other general items in the Device Settings .................................... 7-7
Other GCC-specific items in the Device Settings ............................ 7-7
The Document Defaults dialog box ................................................ 7-7
Opening the Document Defaults dialog box ................................. 7-7
GCC-specific items ......................................................................... 7-8
Other items in the Advanced page ................................................. 7-8
Installing printer description files ................................................... 7-9
Installing printer description files using Windows Explorer .......... 7-9
Installing printer description files using MS-DOS window .......... 7-11
Printing from Windows 4.0 applications ...................................... 7-12
Selecting print options ................................................................ 7-13
The Print Properties dialog box ................................................... 7-13
8: Using DOS
Overview of setup and printing from a DOS application ............. 8-1
Overview and setup and printing from DOS command line ........ 8-1
Port configuration – DOS ................................................................ 8-2
Selecting a printer driver ................................................................ 8-3
Using the Copy command ..............................................................8-4

9: Fonts
Introduction ....................................................................................9-1
Resident PostScript fonts ................................................................ 9-1
PCL resident font catalog ..............................................................9-4
Font compatibility ..........................................................................9-5
Downloading fonts from a Macintosh .......................................... 9-6
Additional LaserWriter Utility functions ....................................... 9-8
Downloading fonts from Windows ............................................... 9-9
Using an external hard disk with the Elite 12ppm ....................... 9-9
Initializing an external hard disk ................................................. 9-11
10: Maintenance and Troubleshooting
Cleaning the rollers every 12,000 pages ..................................... 10-1
Handling and storing toner cartridges ......................................... 10-1
Toner spills ..................................................................................... 10-1
Packing the printer to transport it .............................................. 10-2
Printing Problems ........................................................................10-2
Detailed Troubleshooting ............................................................ 10-5
Diagnosing errors from print output ....................................... 10-11
Service and Support ...................................................................10-14
GCC’s World Wide Web site ....................................................... 10-14
Dealer and Service Center support ........................................... 10-14
Extended warranties ..................................................................10-14
Software upgrades ..................................................................... 10-14
Transporting your printer ........................................................... 10-14
Consumables, accessories, and upgrades .................................. 10-14

11: Adobe Acrobat
Installing Adobe Acrobat Reader ................................................. 11-1
Opening Documents with Acrobat Reader ................................. 11-2
Understanding the Acrobat Screen ............................................. 11-2
Moving Through Pages ................................................................ 11-2
Finding Text ................................................................................. 11-3
What’s on this CD-ROM ................................................................ 11-3
Appendices
A: Printer specifications ................................................................. A-1
B: Paper specifications and recommendations ..............................B-1
C: Adding memory to your printer ............................................. C-1
D: Adding and configuring optional paper trays ......................... D-1
E: QuickDraw GX ............................................................................E-1
F: PCL ............................................................................................... F-1
G: Interface connector pinouts .................................................... G-1
H: Radio and television interference ............................................ H-1
I: Elite 12ppm consumables and optional accessories .................. I-1
J: Glossary ....................................................................................... J-1
K: Warranties and Licenses ............................................................ K-1

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1: Introduction and Installation
Congratulations on your purchase of a GCC Technologies Elite 12ppm laser printer. You
now have a fast, high-quality, versatile solution for all your printing needs.
Using this manual
This manual has all the text of the Quick Install (printed) guide, along with further infor-
mation about configuring your printer and computer. To navigate around the manual, see
the section “Using Adobe Acrobat with the Elite 12ppm CD-ROM” either in this manual
or in the Quick Install guide. You’ll also find the Networking Guide, various installation
guides, and printer specifications. Elsewhere on this CD-ROM you’ll find printing software
for your computer.
Elite 12ppm highlights
Note: GCC makes several models of the Elite 12ppm. Your model may not incorporate all
these features.
True 1200 dots per inch printing
All Elite 12ppm models print at 600 or 300 dpi. The Elite 1212 also prints at a true 1200
dots per inch (dpi). All models give you razor-sharp text and detailed graphics.
Fast processing power
The AMD 29040 50 MHz RISC processor gives you faster printing of complex pages.
Full support for mixed-platform printing
The Elite 12ppm accepts jobs in PostScript Level 2 and PCL 5 formats from Macintosh,
Windows, MS-DOS, and UNIX based computers.
Low operational costs
The Elite 12ppm is an Energy Star compliant low power consumption printer, and its
one-piece microfine toner cartridge prints an average of 6,000 pages.
Full network capability
The Elite 12ppm comes with Ethernet to allow connection to an Ethernet network. It also
has LocalTalk as standard, and supports NetWare and TCP/IP.
WebAdmin remote printer management
If you have an Ethernet network that supports TCP/IP, you can remotely view and config-
ure any Elite 12ppm using a World Wide Web browser.

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Better halftones with AccuGray
GCC’s exclusive AccuGray software ensures that halftones reproduce with consistent
brightness, regardless of the screen frequencies used, making for more detailed photo-
graphs.
Edge to edge printing
The Elite 12ppm can print an area right up to the edge of the paper for full bleeds.
All ports active feature
The Elite 12ppm can accept print jobs from a Bidirectional Parallel port and LocalTalk/
Serial and Ethernet networks at the same time.
Flexible paper handling
The Elite 12ppm has a 250-sheet paper tray that can accept paper up to legal size (8.5 x 14
inch, 215.9 x 355.6 mm), and also includes an additional paper feed source for envelopes
and postcards.
Full featured front panel display
The font panel display of the Elite 12ppm displays messages that make it easy to configure
and control the printer; you get continuous information as jobs print.
SCSI interface (1200 dpi model only)
The Elite 1212 has a SCSI interface that allows you to connect an external SCSI hard drive
for additional font storage and faster printing.
Novell NEST Support (1200 dpi model only)
The Elite 1212 supports Novell’s NEST system which allows you to connect an Elite 12ppm
to a Novell network without needing to dedicate a computer as print server.
Environmentally friendly
The Elite 12ppm emits extremely small amounts of ozone, well within the safety limits, and
is engineered to reduce dust emissions for a healthier work area.
Optional equipment
A 500-sheet paper tray and an envelope feeder are available options to make the Elite
12ppm the printer you need.
Fast and easy ordering of upgrades and consumables
Replacement toner cartridges and optional equipment are available from your GCC dis-
tributor or direct from GCC at 1-800-422-7777. Visit our web store at www.gccdirect.com.

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How to set up your Elite 12ppm
Overview
You’ll carry out these steps to get your printer up and running:
• Selecting a location for the printer.
• Unpacking the printer and connecting it to a power outlet.
• Installing the toner cartridge.
• Connecting the printer to a computer or network.
The detailed instructions for these steps are in this section of the manual.
Once you have the printer physically set up, you’ll install software on every computer that
will use it. This includes:
• Installing the printer driver on a Macintosh or Windows computer.
• Installing PPD (PostScript Printer Description) and other files, if necessary.
• Configuring the control panel, driver, and ports, if necessary.
The detailed instructions for these steps are in the appropriate section of this manual,
according to which type of computer or operating system you use.
Why would I install PPD files or configure the control panel, printer
driver, or ports?
Installing PPD files
Although the standard software install gives the computer all the details of the printer, a
few software applications need you to install special files. If you don’t have any of these
applications on your computer, you don’t need to install the files. GCC supplies PPD files
for these applications:
• Adobe Illustrator® for Windows, versions 4.0 and 4.1.
• Adobe PageMaker® for Windows, versions 5.0 and 6.0.
• Aldus FreeHand® for Windows, all versions up to 4.0.
• MacroMedia FreeHand® for Windows, version 5.0.
• QuarkXPress® for Windows.
• Aldus FreeHand for Macintosh, versions 3.0 and 3.1.
• Aldus PageMaker for Macintosh, version 4.2.
• Adobe Separator for Macintosh, versions up to 3.2.

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• Deneba Canvas® for Macintosh, versions 3.0 and later.
• QuarkXPress for Macintosh, versions 3.1 and later.
• Ready, Set, Go!® for Macintosh, versions 5.0 or later.
You may need to install these files for certain other applications. If this is the case, you’ll
find details in your application’s manuals.
Instructions on how to install these files are in the sections for Macintosh or Windows.
Configuring the control panel, printer driver, and ports
Your Elite 12ppm printer has numerous settings you can adjust to make it meet your
printing needs. However, many users are satisfied with the settings as supplied.
The sections of this manual on Macintosh and Windows list the steps you must take to
configure the computer to print. The rest of each section covers the optional changes you
can make. If you’re not aware of any special circumstances in your printing it’s unlikely
that you’ll need to make any optional changes.
However, if you need to make changes, there are three ways you can do this:
• Using the printer’s control panel menus (or GCC’s WebAdmin tool).
• Using the Printer Setup dialog box on your computer.
• In the Page Setup and Print dialog boxes of many applications.
The place where you make changes affects how widespread those changes will be.
• If you change settings in the Elite 12ppm’s control panel, this sets the default for all
computers using the printer. If you don’t make any control panel changes, the factory
defaults will be the default settings. If you make changes with GCC’s WebAdmin
utility, this has the same effect as if you made them at the printer’s control panel.
• If you change settings in the Printer Setup dialog boxes on a computer, the new
settings are now the defaults for all applications on the computer. If you change
something from “Printer’s Default,” this overrides the printer control panel defaults
for this computer only.
• If you change settings in the Page Setup or Print dialog boxes in an application, this
overrides any other settings for that feature.
❏Some changes that you make revert to the defaults as soon as you’ve printed
the document.
❏Other changes become the defaults every time you print that document.
❏Some will become the defaults every time you print from that application.

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Different applications treat these changes in different ways.
GCC recommends that you make changes in the application’s Page Setup or Print dialog
boxes. If you find that you are making the same changes for every print job, use the Printer
Setup dialog boxes or the Elite 12ppm control panel menus to make these settings the
default.
You’ll find instructions on changing the settings through the control panel menus (or
GCC’s WebAdmin tool) elsewhere in the manual. The instructions for changing the set-
tings in the Printer Setup dialog boxes are in the sections on each type of computer or
operating system.
Page Setup and Print dialog boxes vary from application to application. You’ll find details
in your application’s manuals.
Setting up the Elite 12ppm
Choosing a location for the printer
Place the printer on a flat level surface in a well ventilated area away from direct sunlight
and areas where the air temperature and humidity can vary. Do not obstruct the fan vent
on the right side of the printer, and make sure that the fan vent does not blow air directly
onto someone’s face.
Use the diagram below to determine where to put your printer.
8 inches (200mm)
minimum overhead
clearance.
7.2 inches
(180mm)
1 inch
(25mm)
12.4 inches
(310mm)
without Duplex
10.8 inches
(270mm)
21.8 inches
(545mm)
with Duplex

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Removing the printer from the shipping box
Warning: The printer weighs about 30 pounds (about 14 kilograms).
Note: Save the packing materials inside the shipping box and put the box in a safe place;
you will be able to repack the printer should you need to move it again.
1. Take the printer out of the of the box and remove the packing material.
2. Take the printer out of the plastic bag.
3. Take the documentation and CD-ROM out of the plastic bag.
4. Check that you have all of the following:
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Elite
™
12ppm
Configuration Page
Printer Information
Interfaces
Paper Handling
Language: English
AppleTalkName: Model
Page Count: 20
RAM Installed: 8MB
Hard disk: No disk
OS Version: 2.3
PostScript Level 2 Version:2.3
ROM Version:2.3
H/W Version:1.0
AccuGray: Enabled
Print Darkness: Normal
Default Source: Upper Tray
Default Size: Letter
Jam Recovery: Disabled
Paper Reserve: Enabled
Manual Feed Timeoutt: 5 Minutes
8-pin Serial: LocalTalk
RS422 Serial (Inactive)
Baude Rate: 9600
Data Bits: 8
Stop Bits: 1
Parity: None
Flow Control: Xon/Xoff
RS232 Serial (Active)
Baude Rate: 9600
Data Bits: 8
Stop Bits: 1
Parity: None
Flow Control: Xon/Xoff
Parallel Port (Active)
PS/PCLSensing: PostScript Only
Port Emulation
Parallel Port: Auto Switch
RS232 Port: Auto Switch
RS422 Port: Auto Switch
LocalTalkPort: PostScript Only
PostScript
Default Resolution: 800
Job Cancel: Enabled
Start Page: Disabled
WaitTimeout: 300 Seconds
PCLResolution: 600
Copies: 1
Font Source: Internal
Font Number: 1
Pitch: 10.0
Point Size: 12.0
Orientation: Portrait
Page Length: 60
Symbol Set: Roman-8
WaitTimeout: 120 Seconds
Line Wrap: Disabled
Line Termination: Normal
Emulations
Configuration page
Toner cartridge
(in box)
Installation guide Elite12ppm CD-ROM Universal paper tray
AC power cord
Elite 12ppm
INSTALLATION GUIDE
If any of these items are missing, contact your dealer or GCC Technical Support (781-276-
8620) immediately.
You will need to provide a cable to connect your computer or network to the printer.
Warning: If you use the parallel port interface, the cable you use must be suitable for
bi-directional transmission (IEEE 1284). Standard (unidirectional) parallel cables can
cause errors in printing.
Removing additional packing
1. Remove the tape from the printer’s top cover.

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2. Press the release button on the top right of the printer.
3. Lift open the printer cover.
4. Remove the plastic foam block. Save it with the other packing materials.
The Elite 12ppm Configuration Page
Each Elite 12ppm package includes a configuration page. It was printed on your printer, at
GCC’s manufacturing facility. The page shows the hardware and software versions of the
printer, factory default settings, and the hardware configuration of your Elite 12ppm.
Installing or replacing the toner cartridge
The toner cartridge contains a microfine plastic powder that is fused to paper during the
print process. If your pages have an average of five percent coverage, you should expect to
print about 6,000 pages with each toner cartridge; if you print graphics images you should
expect to change the cartridge more often.
Warning: Do not touch the area toward the back of the inside of the printer (behind the
toner cartridge). This area has a yellow warning label. It’s unlikely that you would touch
this area when changing a toner cartridge, but you may want to leave the cover open for a
few minutes to let the area cool down.
1. Press the release button on the top of the printer to open it.
2. Lift open the printer cover.
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3. Move the yellow plastic slider from left to right a few times to remove dust and
toner from any previous cartridges.
4. If you are replacing a cartridge, remove the old cartridge by lifting it up and
out of the printer; otherwise, go to the next step.
5. Take the new toner cartridge out of its box and wrappings.
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6. Distribute the toner evenly by gently rocking the cartridge a few times.

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7. Pull the seal on the cartridge gently but
firmly to remove it completely. Do not
tug sharply or pull the seal at an angle.
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8. There is an arrow on the left side of the cartridge. There is a similar arrow on
the left side of the printer. Align these two arrows and insert the cartridge
down and into the printer completely.
9. Close the top cover so that it latches. If the top cover does not close and latch,
you may not have fully inserted the toner cartridge. Open the cover and carry
out step 8 again.
If you have replaced a used toner cartridge, you can resume printing when the
printer warms up.

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Connecting power to the Elite 12ppm
Plug the power cord into the socket located on the back of the printer, then plug the cord
into an AC power outlet. Switch on the printer using the ON/OFF switch located on the
right side of the printer.
Warning: Do not attempt to use an adapter to plug the power cord into a 2-pin socket.
The third pin is for your protection; it grounds the printer. If you use a printer (or any
electronic or electrical equipment) that has no ground connection, you run the risk of
electric shock. If necessary, have a licensed electrician replace the socket.
Using the paper tray
The universal (standard) paper tray holds up to 250 sheets of 20 lb. (75 g/m2) copier-type
paper up to 8.5 x 14 inches (215.9 x 355.6 mm). It can handle the following paper sizes:
• Letter
• Legal 13"
• Legal 14"
• Executive
•A4
•B5
You can use smaller sizes of paper and envelopes in the Multipurpose feeder—see the next
section for details. The standard paper tray will also handle up to 50 transparency or label
sheets in Letter or A4 size.

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Loading paper into the tray
Note: Place letterhead paper face down
and with the letterhead toward the front
of the tray.
1. Remove the paper tray from the
printer. Pull firmly using the
handle at the front of the tray.
2. Adjust the guides at the rear of
the paper tray to accommodate
the length of the paper you
intend to use. Adjust the smaller guide at the left (A) to accommodate paper up
to A4 size. For sizes larger than A4, extend both of the guides (B).
3. Make sure that the paper fits underneath the plastic tab at the rear of the tray
and under the metal bracket at the front (C).
4. Place the paper in the paper tray and move the paper width guide (D) so that it
lies next to the paper. Don’t move the guide so close that it holds the paper
tightly, because this may cause jams.
C
AB
D
A4
8.5 X 11"
7 1/4 X 10.5"
B5
A
8.5 X 13"
8.5 X 14"
B C
D

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5. Replace the tray in the printer. Make sure you push it all the way in, so that the
control panel displays the “ready” message.
Using the multipurpose feeder
The multipurpose feeder holds up to an extra 80 sheets of 20 lb. copier-style paper, 40
transparencies, 40 sheets of labels, 10 envelopes or 25 postcards. You can also manually
feed single sheets of paper or other media. The multipurpose feeder handles the following
paper and envelope sizes:
• Letter • Legal 13"• Legal 14"
• Executive • A4 • B5
• Postcard • Commercial #10 • Monarch
•DL • C5
Exact measurements of these paper sizes is in the appendix “Specifications.”
You have to select the multipurpose feeder from a computer’s Print dialog box (assuming
you specified the main paper tray as the default paper source). See “Paper Source” in the
sections on Macintosh and Windows for information on how to select the multipurpose
feeder.

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Loading Paper in the Multipurpose Feeder
1. Open the cover of the multipurpose feeder; it folds down to a 45º angle. If one
side of the cover doesn’t unlatch, push the cover gently toward that side.
2. Pull the tab to slide out the extension.
3. When the extension is fully extended, lift the tab up and toward you so that
the folding part of the extension is in place.
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4. Insert paper (or other
media). If necessary, slide
the paper guide so that it
lies against the edge of the
paper. Insert letterhead face
up with the top toward the
printer, and envelopes face
up with the flap down and
to the right.
Note: The Elite 12ppm does not check
the size of the media you insert in the
multipurpose feeder (unlike the paper
trays). Make sure you’re using the
paper size you specified in your application.
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A5 B5 A4