
Before YouCallForService...
TrOubleshooting tips
Save time and money! Review the charts on the following
ages first and you may not need to call for service.
Problem Possible Causes What To Do
Zoneline does The refit is *Make sure the Zoneline plug is pushed completely
not start unplugged, into the outlet.
The fuse is blown/drcuit *(_he('k the house fllse/circuit breaker box and replace
breaker is tripped, the fllse or reset the breaker:
The refit is waiting for •This is nomml. The Zoneline will start again after
the compressor overload it resets.
protector to reset.
Power failure. •If power tailure occm_, set the mode control to STOP.
\_]_en power is restored, set the mode control to the
desired setting.
•There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor ove_toad. For this
reason, the unit may not start nomml heating or cooling
tot 3 minums after it is turned back on.
Zoneline does not cool Indoor airflow • Make sure there are no curtains, blinds or flu'niture
orheatas it should is restricted, blocking the ti'ont oI the Zoneline.
Outdoor airflow is
restricted or recireulated. • Make sure the rear grille is not restricted. This can cause
the unit to cycle off due to the compressor overload.
• Outdoor grille must have a minimum ot 65% fl'ee area.
Non-GE grilles may be too restrictive fi)r proper
pe_timnance. Consult your salesperson fiw assistance.
The temp control may •Turn the control to a lower or higher settin ,
not be set high enough. NOTE:Thetemperaturellmitermaybe llmitlW thetemperaturerange.
The air Fdter is dirty. • Clean the filter at least every 30 da):s.
See the Operating Instructions section.
The room may have •\,_]_en the Zoneline is fi_t turned on vou need to
been hot or cold. allow [iu/e tor the I'OOUl to COO1 down oi" _v;IY/l/ Ill).
Outdoor air is • Set the vent control to the CLOSEposition.
entering the room,
Burning odoratthe start Dust is on the surface • This can cause a "burning" odor at the beginning of
ofheating operation of the heating element, the heating operation. This odor should quickly lade.
The air is notalwags The heat pump is not • This is nomml. The heat i)ump will produce w:mn air
cool or hot during producing hot air. but not as hot as air produced when the highe>cost
operation electric heat is used.
The fan switch may be •This causes the fan to blow room teml)erature air
set at continuous fan even when the compressor or heater cvcles off.
The continuous air movement provides better
overall temperattu'e control.
Thea# doesnotfeel
warm enoughduring
heating operation
The heat pump alone
produces air that feels
cooler than desired.
• Use the Electric Heat Option. This turns off the
heat pure I) and wam_s with electric heat only.
NOTE: Use of this option will result in increased energy
consumption.
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