Gecko In.Touch 0608-521012 User manual

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Table of contents
Warnings ...................................................................................................... 2
Compatibility requirements ................................................................................. 2
Overview ...................................................................................................... 3
OEM installation .............................................................................................. 3
Connections .................................................................................................. 4
Set up the in.touch system ................................................................................... 4
Connect your iDevice with your spa ........................................................................ 5
Download application ....................................................................................... 5
Set the connection ........................................................................................... 5
Start the in.touch application ................................................................................ 6
Home page ................................................................................................... 6
Spa section .................................................................................................... 7
Spa Experiences .............................................................................................. 8
Start accessories .............................................................................................. 9
Stop accessories .............................................................................................. 9
Water temperature ........................................................................................... 9
Water Care ................................................................................................... 10
Maintenance ................................................................................................. 12
Error Management .......................................................................................... 12
Updating in.touch ........................................................................................... 14
Troubleshooting ............................................................................................. 16
Specifications ................................................................................................ 18
Regulatory Compliance Information ....................................................................... 18

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WARNINGS:
Before installing or connecting the unit, please read the following.
* FOR OPTIMUM PERFORMANCE PLEASE CAREFULLY READ THE MANUAL BEFORE INSTALLATION.
* INSTALL THE MODULE AT LEAST 12 INCHES (30 CM) AWAY FROM ANY METAL PART OR
ANY METAL FOIL.
* THE MODULE SHOULD BE INSTALLED SO IT CAN BE RELOCATED UNDER THE SPA TO OBTAIN THE
OPTIMUM RECEPTION SPECIFIC FOR FINAL INSTALLATION OF THE SPA IN THE YARD.
* TO SATISFY FCC RF EXPOSURE REQUIREMENTS FOR MOBILE AND BASE STATION TRANSMISSION
DEVICES, A SEPARATION DISTANCE OF 8 INCHS (20 CM) OR MORE SHOULD BE MAINTAINED
BETWEEN THE IN.TOUCH MODULE AND PERSONS DURING OPERATION. TO ENSURE
COMPLIANCE, OPERATION AT CLOSER THAN THIS DISTANCE IS NOT RECOMMENDED.
* THE ANTENNA(S) USED FOR THIS TRANSMITTER MUST NOT BE CO-LOCATED OR OPERATING IN
CONJUNCTION WITH ANY OTHER ANTENNA OR TRANSMITTER.
Warnings
Compatible with:
iPod touch 3g - 4g
iPad - iPad 2
iPhone 3G - 3GS - 4 - 4S
Compatibility requirements
In.touch module:
Model: 0608-521012 IN.TR-IT-P1-P2-P3-P4-CO
Model: 0608-521011 IN.TR-IT-P1-P2-P3-P4-P5
Spa controller compatible:
Aeware in.pac with compatible software revision
In.touch application:
Aeware®, Gecko®, and their respective logos are Registered Trademarks of Gecko Alliance Group.
in.touch™, in.xm2™, and in.therm™, and their respective logos are Trademarks of Gecko Alliance Group.
All other product or company names that may be mentioned in this publication are tradenames, trademarks or
registered trademarks of their respective owners.

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Model: 0608-521011
IN.TR-IT-P1-P2-P3-P4-P5
Model: 0608-521012
IN.TR-IT-P1-P2-P3-P4-CO
To spa pack
Antenna area Antenna area
To spa pack
Fastening
bracket
Fastening
bracket
"AC" enclosure keyings
Overview
OEM installation
The unit must be installed under the skirt, at least 12 inches (30 cm) away from any metal component or structure.
This is necessary to ensure the proper transmission.
In some cases, it will be necesssary to relocate the unit once the spa is installed in the yard, to ensure the proper
signal transmission and distance. Install the in.touch so the module can be repositioned by spa owners to optimize
the signal strength in their yard.
We recommend that you install the unit with #8 PAN head screws.
Here are suggestions for a successful installation:
• Install the unit as high as possible in the spa skirt, but keep it away from the spa frame if its metal.
• Route the cable and leave some loose, so the in.touch can be moved in case of reception problems.
• Installing the in.touch in a corner of the spa may help to avoid metalic components in proximity of
the in.touch.
• The in.touch module should be installed as close as possible to the house to optimize the signal strength. It is
recommended to install the side of the spa with the in.touch module facing the house, to increase the signal.
"AC" enclosure keyings
"CO" enclosure keyings
LD

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Connections
There are two different models of the in.touch module; one model has 5 ports to connect auxiliary keys “AC” and the
other has 4 ports for auxiliary keys plus a communication port “CO”. Those switches will turn the
corresponding accessories on and off.
Set up the in.touch system
Turn off the power before connecting the in.touch to the Aeware spa pack (in.xm2 or other compatible model).
Simply connect the in.touch to the Aeware spa pack (See the illustration). The cable of the in.touch module shoud be
connected to the CO port of the spa pack.
Note: Before powering the Aeware spa pack, make sure all accessories are linked to the bonding connector and
connected to the spa pack. Make sure that the spa pack door is closed, then turn on the breaker.
For more details, please refer to the techbook for your Aeware spa pack. Please refer to the web site in the section
in.touch to see the list of Aeware spa packs compatible with the in.touch module.
P1
in.xm2
(or any Aeware spa pack)
or "CO" Communication
Port expansion
"AC" Auxiliary switch ports
P2 P4P3
P5/Blower

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Connect your iDevice with your spa
The in.touch module has a built-in Wi-Fi transeiver that allows you to communicate with your favorite iOS devices.
The connection will be point-to-point (ad hoc mode) with your spa.
The following steps will show you how to connect with your spa.
in.touch module
Download application
The in.touch application has been designed to enhance your interaction with your spa. This app is waiting for you at
the App store — search for in.touch then click on it to install it.
Set the connection
On your iDevice, go to the Wi-Fi section of Settings.
The network named in.touch should appear on the list.
Press on it to select the in.touch network.
Once you've selected it, wait until the Wi-Fi icon appears on the top left
corner of the screen. This icon shows that your iDevice is now connected
to the network.
Please note that with some iDevices and different versions of the iOS,
the icon may not appear as connected even if it is connected.
After 30 seconds if it does not appear, make sure that the in.touch network
is checked and proceed to the next step.
Wi-Fi icon

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Home page
The in.touch home page is your portal to warm water
therapy.
On this page, you have access to the popular spa
features you want: spa experiences for any mood,
easy access to each device on your tub, the industry’s
easiest water care management, temperature setting,
maintenance reminders, and new products and features
from your spa manufacturer.
When all accessories appear, your app and your in.touch
are ready to be used.
Start the in.touch application
Find the newly downloaded in.touch application, then tap on it to open it.
The page Configuring a Spa will then appear. Once you are connected to
the in.touch (described in the previous step), tap Done. You're now ready
to control your spa!
Spa section
Spa Experience section
Accessories section
Water Temperature section
Water Care section
Maintenance section
News section

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Spa section
The first section indicates your spa name. If you are in Demo Mode,
it displays Demo.
Tapping on this section opens a spa menu.
The spa menu lists all available spas. Each spa is displayed with its MAC
address and its name. You can select the spa that you want to control
from the list or tap on Demo to open the spa page in Demo Mode.
You can change the spa name by tapping on the blue arrow to open its
spa configuration page.
In the spa details page,
• you can rename your spa
• you have information about system software releases
(in.xm, in.therm)
• you can rename all spa accessories

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Spa Experiences
Choose one of the pre-set experiences by tapping on it: Beach Party
(all on), Gentle Movement (pumps, blower and lights on low), Kids (the
perfect mood for youngsters) or Relaxation (a silent soak). To customize
your favorite setting, choose His or Hers, adjust the settings to your needs,
and save. Your customized profile will be ready to use every time, and
can be changed as needed.
Each accessory will start as it is configured in the spa experience that is
selected. For safety reasons, all accessories start with a delay to prevent
from overcharging the system. You will see the accessory icons turn on
one after another.
Save spa experience:
If you change the accessories programmed in a spa experience by
tapping on an accessory icon, a Save key appears and you have the
option to save the new program.
Save key

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Start accessories
To start an accessory, tap on the icon. The icon will be grey and inactive
for few seconds before turning on and becoming animated. Icons on the
in.touch screen will reflect the speed or state of the devices running on
your spa.
When an accessory is started, a runtime icon appears on the upper right
hand side of your screen. It indicates the remaining running time of
the accessory. When several accessories are running, the first selected
accessory fixes the runtime.
Stop accessories
You can stop an activated accessory by tapping on the accessory icon
one more time. For multi-speed accessories, tap again until the device
turns off.
You can tap on the large button Tap here to turn all accessories off to turn
off all accessories at the same time.
Water temperature
The temperature screen allows you to modify the temperature of your
spa. It is also posible to override the water care by activating the Manual
Economy Mode. In economy mode the temperature setting will be
maintained 20°F* less than the set point.
*Default pack value
Runtime icon

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Water Care
The Water Care section will help you set up your filtration and heating
settings. Choose from Away from Home, Beginner, Energy Savings, Super
Energy Savings, and Weekender, depending on your need.
To modify a Water Care setting just tap on the blue arrow. It will open the
selected Water Care menu.
In Energy Savings mode, the set point will be reduced by 20°F*, which
means that the heating system will not be engaged unless the temperature
falls to 20°F below the spa's set temperature.
The filtration schedule shown on the screen will apply to the main
filtration pump, most likely pump 1. If your spa uses a circulation pump
configured to run 24 hours, the screen will show you the purge setting
instead of filtration. The purges are pre-programmed for a fixed number
of minutes, therefore the duration time will not appear on the screen, and
only the start time can be modified.
You can return to the manufacturer settings by tapping on Factory
Settings key.
*Default pack value

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You can modify the programmed schedules by selecting one and
adjusting the schedule using the scroll wheel that appears.
You have several possibilities to set the schedule (Mon-Fri, weekend only,
all week, or single days). The schedules are recurrent and will be repeated
every week. The time and duration are set in 30 minute increments.
You can also add or delete a schedule by tapping the Edit button. Use the
heating and filtration buttons to add a new corresponding schedule that
you can configure as you wish.
The Water Care key returns you to the Water Care menu.
Filtration schedule icon
Heating schedule icon

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Error Management
If an error occurs in the spa, the error message will appear in the
maintenance area of the main screen.
Tap on the error to see the details.
Maintenance
The in.touch will remind you to perform the required maintenance tasks
on your spa, such as rinse filter, clean filter. Each task has its own reminder
duration based on normal usage. The period can be changed by the
owner.
Once the task is completed, the owner should press Completed to reset
the count down.

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The next screen shows you the list of errors that are present in your spa.
Note that more than one error can occur at the same time and some
errors can be linked together. Solving one may resolve another.
Start at the top of the list, if there is more than one, and tap the error to get
details about how to troubleshoot it.
Once you tap the error, a screen will show you the detailed explanation of
how to solve the problem.

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For a successful update, keep your in.touch app connected to your spa
during the entire download cycle.
The update could take several minutes.
Updating in.touch
Updating your in.touch app will provide you with the latest features for controlling and using your spa.
When your iDevice alerts you that your in.touch app needs to be updated, install it on your iDevice.
The latest version of in.touch will directly update the in.touch system. Follow instructions on the display
to complete the download.
Upon opening, the app will alert you if your spa needs to be updated.
You can select Update for an immediate start, or select Later. If you choose
to update at a later time, the app will remind you each time you open
in.touch, until it is up-to-date.
Note: Update your app each time you receive an update prompt from the
App store.

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Please let the update run until the Update Success alert appears.
Tapping on Done will complete the update process and the app will
return to the spa control page. Your spa is now ready to use.
If the update fails, the app will automatically try again several times.
If the update consistently fails, the Update Failure message will appear.
See troubleshooting section for more information.

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Troubleshooting
Wi-Fi Alert
If your iDevice has communication issues with your in.touch module,
the in.touch app will display an alert message. Make sure you are within
range of the in.touch system before attempting to solve the problem.
Network error:
The in.touch app has difficulty communicating with your in.touch. Don’t
do anything, it will try to connect to your in.touch again.
If the alert does not disappear after 2 or 3 minutes, or if a Wi-Fi Alert
appears during this delay, please close your in.touch app.
Open the app again.
Wi-Fi Alert :
Your iDevice is not connected to the in.touch network anymore.
Please close your app, go to Settings on your iDevice to reconnect it to
the in.touch network. If the in.touch network isn’t available anymore,
please restart your in.touch module, reconnect your iDevice on the
in.touch network when it becomes available, and you will be able to
enjoy your spa with your iDevice again.
If the problem persists, please contact Gecko Alliance for support.

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Situation Sequence Orange Red Green
Normal use
At start-up, waiting for the in.touch
network availability. ON OFF OFF
In.touch network available Flashes twice/sec OFF OFF
Update Updating in.touch software (Phase 1) Flashes very fast OFF OFF
Updating in.touch software (Phase 2) OFF OFF Flashes very fast
Error
In.touch network not available,
restart your in.touch(1).OFF OFF OFF
Firmware not loaded in in.touch,
return unit for replacement Flashes (2) Flashes (2) Flashes (2)
Failure of the in.touch,
return unit for replacement OFF ON OFF
Update Failure reason Action to resolve the issue
The iDevice isn't connected to
in.touch network
Get out of the in.touch application and completely close your app(3). Go in the
Settings of your iDevice, Wi-Fi menu, select the in.touch network and wait 30
seconds, then re-launch the in.touch application. If the in.touch network does
not apear in the Wi-Fi list, power down and power up the spa, wait 2 minutes(1)
and check again. If problem persists change the in.touch module.
Your iDevice closes due to low battery power Close your app, recharge your iDevice and try again.
You close or put in background your app
during the update
Completely close your app. Open it again. Do not close your app during
an update.
You moved too far from the in.touch module,
your iDevice lost the in.touch connection
Return near your spa, connect your iDevice to the in.touch network again and
re-open your app.
An error occurs in files transfer and the max
retry count is reached
Completely close your app and restart your spa before trying again.
The following table shows the different states of the in.touch module and the LED states for each condition.
LED
The in.touch module has three LEDs that can be used for troubleshooting purposes. The LEDs are located behind the
accessible cover on the front of the unit. The cover must removed in order to see the LEDs.
Update failure
LED location
Note (1): Please, wait 2 minutes to let the Wi-Fi module re-established the in.touch network.
If the problem persists, please contact your spa dealer.
Note (2): The three LEDs are flashing one after each other, in the order orange, red then green.
Note (3): To close it: double press the main key of your iDevice to pull up the open applications. Press and hold the icon until it jiggles, then tap on the x in the corner
If the problem persists, please contact Gecko Alliance support for a unit replacement.

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Environmental ratings:
Humidity: Up to 85% non condensing
Operating temp.: -20˚C (-4˚F) to +60˚C (-140˚F)
Storage temp.: -30˚C (-22˚F) to + 85˚C (185 ˚F)
Specications and design are subject to change without prior notice.
Specifications
Regulatory Compliance Information
United States
Contains FCC ID: W7OZG2100-ZG2101
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy,
and if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
To satisfy FCC RF Exposure requirements for mobile and
base station transmission devices, a separation distance
of 20 cm or more should be maintained between the
antenna of this device and persons during operation.
To ensure compliance, operation at closer than this
distance is not recommended. The antenna(s) used for
this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Canada
Contains IC: 8248A-G21ZEROG
Europe
The MRF24WB0MA/MRF24WB0MB module has been
certified for use in European countries. The following
testing has been completed:
Test standard ETSI EN 300 328 V1.7.1 (2006-10):
• Maximum Transmit Power
• Maximum EIRP Spectral Density
• Frequency Range
• Radiated Emissions
Test standards ETSI EN 301 489-1:2008 and
ETSI EN 301 489-17:2008:
• Radiated Emissions
• Electro-Static Discharge
• Radiated RF Susceptibility
The modules are fully compliant with
• Radiated Emissions EN 55022
• Electrostatic Discharge EN 61000-4-2
• Radiated Immunity EN 61000-4-3
• EN 60950-1
• CE-Mark
• RoHS
RoHS
COMPLIANT
The product must be disposed of separately
in accordance with the local waste disposal
legislation in force.