E-Payment MagIC3M-series Handset - MAINTENANCE MANUAL
INTRODUCTION
Ref: 22000-02-MAN-I-08010 August 2009 4/35
Copyright Gemalto – 2008 No disclosure to a third party without prior written consent of Gemalto
Table of contents
INTRODUCTION...................................................................................................................5
1. Scope.............................................................................................................................5
1.1 References.............................................................................................................. 5
1.2 MagIC3Diag software .............................................................................................5
1.3 Abbreviations used .................................................................................................5
I) - DESCRIPTION ................................................................................................................6
2. System Product Architecture design ..............................................................................6
2.1 Technical overview .................................................................................................6
2.2 Physical Architecture .............................................................................................. 8
3. Software Architecture...................................................................................................16
II) - TROUBLESHOOTING.................................................................................................. 18
1. Introduction ..................................................................................................................18
1.1 Methodology .........................................................................................................18
1.2 Safety regulation ...................................................................................................18
1.3 Special tools and test equipment .......................................................................... 18
1.4 Procedure ............................................................................................................. 19
2. Troubleshooting Instructions ........................................................................................20
2.1 BATTERY-PACK failure........................................................................................20
2.2 POWER SUPPLY failure.......................................................................................21
2.3 DISPLAY failure ....................................................................................................22
2.4 KEYBOARD failure ...............................................................................................22
2.5 PRINTER failure ...................................................................................................23
2.6 MAGNETIC READER failure ................................................................................24
2.7 CUSTOMER SMART CARD READER failure ......................................................25
2.8 SAM READER (SIM-sized) failure ........................................................................25
2.9 GSM INTERFACE failure...................................................................................... 26
2.10 USB failure............................................................................................................ 27
2.11 BASE CONTACT INTERFACE failure ..................................................................27
2.12 SECURITY ALERT / LITHIUM BATTERY failure.................................................. 28
3. SECURITY ALERT – How to interprete SP Status information.................................... 31
3.1 SP STATUS ticket information .............................................................................. 32
3.2 UKSR/SECIRQ values meanings ......................................................................... 33
3.3 Interpreting UKSR/SECIRQ values....................................................................... 33
III) - MAINTENANCE …………………………………………………………..……………. RI[01]
