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  9. Gemalto magic3 X-8 Instruction manual

Gemalto magic3 X-8 Instruction manual

M
a
g
I
Q
u
i
k
c
U
s
C
3
X
8
s
e
r
G
u
i
d
e
I want to do a.
.
S
al
e
M
ail / Tele
p
hone O
r
..
T
o get started.
Insert Card
r
de
r
Enter Amount
.
.
F
or more in
f
orm
a
S
ee page 6
f
or
f
ull p
r
S
ee page 1 for full p
r
a
tion...
r
oces
s
r
oces
s
Refund
Reconciliation Re
p
D
u
p
licate Recei
p
C
om
p
letion
P
re-authorisatio
n
To
p
-u
p
Authorisat
i
p
ort
pt
n
/
i
on
S
ee page
3
f
or
f
u
ll
p
r
S
ee page
2
f
or
f
u
ll
p
r
S
ee page
4
f
or
f
ull p
S
ee page 5
f
or
f
u
ll
p
S
ee
p
a
g
e 5
f
or
f
ull
p
r
oces
s
r
oces
s
roces
s
roces
s
roces
s
Merchant ID
Z - End o
f
Day
X - End o
f
S
hi
ft
Enter / Exit Training
M
M
od
e
S
elect YE
S
or N
O
t
p
ress
pg p
Follo
w
the
o
n
sc
r
e
p
rom
p
ts
Follow the on scre
p
rom
pt
s
t
hen
ee
n
een
Merchant
ID
Terminal ID
(
TID
)
Other Ac
q
uirer
s
.................
ID
.................I
D
.................ID
T
E
R
M
I
N
A
D
I
SP
L
A
Y
P
rocessing a
A
L
Y
A
C
T
I
O
N
Inse
wit
h
C
hip and PIN
S
al
e
D
ES
C
R
I
P
T
I
O
ert the CARDHOLDER
’
S CARD
h
the chip
f
acin
g
towards the k
e
N
D into the reader
ey
board
.
K
e
y
pre
s
Pre
CAR
T
e
h
t
he
y in the
a
m
ou
n
t
in pence (i.e. 1
ss the key.
ss the key and hand the TER
RDHOLDER.
e
H
D
R
A
C
O
R
E
D
L
e
k
y
s
n
i
t
r
i
e
h
P
make a mistake
key (if they
again)
.
key and key
545 for £15.45) an
d
R
MINAL to th
e
PIN
and
p
resses
they can press the
f
I
th
MO
to
r
e
T
ea
t
he
E
T
R
to
y
rec
e
h
e
TERMINAL
s
h
ows
‘C
a
ll
A
ut
h
OI* and press the key, you w
e
m
o
v
e
t
he
ca
r
d.
r o
ff
the MER
C
HANT’
S
cop
y
.
P
C
ARDH
O
LDER’
S
cop
y.
M
R
I
N
A
L
i
d
s
a
l
p
y
s
‘
I
P
N
K
O
’
d
n
a
o
h
s
ou. Press the key and MERC
e
i
p
t will
p
rint
.
C
entre
’
re
f
er to you
r
w
ill be prompted
P
ress an
y
ke
y
to
p
rin
t
d
l
u
o
e
b
d
e
d
n
a
h
c
a
b
k
C
HANT’S cop
y
of
m
e
R
a
n
d
*
M
e
r
c
a
h
n
t
e
v
o
m
d
r
a
c
.
C
h
ec
k
t
r
a
n
sact
i
o
n
h
d
n
ot
dec
lin
ed
o
r
ca
n
ce
ll
ed
.
O
p
e
r
a
t
i
n
g
I
n
s
t
r
u
c
t
i
o
n
s
has
bee
n v
e
ri
f
i
ed
1
TERMINA
L
DISP
L
AY
P
roces
s
ACTION
s
ing a
n
o
i
t
e
l
p
m
o
C
(
whe
r
Press the k
DESCRIPTION
r
e functionalit
y
is confi
g
ured
)
k
ey to access the main menu.
Pr
e
ss
t
e
h
ke
th
en press t
h
e
Press the k
I
f
the cardholde
r
number at this
s
+
ey until COMPLETION is highlig
k
ey
.
k
ey to enter the TRAN
S
A
C
TI
ON
r
is not present ke
y
in the card
s
ta
g
e and
f
ollow the prompts
.
gh
te
d
NS
menu
.
Th
e co
d
e
y
o
u e
t
hi
s transact
i
on
.
t
h
e
l
ast co
d
e y
o
Key in the
a
m
ou
press the key
In
se
r
t
t
h
e
C
AR
D
with the chip
f
a
c
nter
i
s t
h
e
l
ast co
d
e
y
o
u
w
ere
g
ut
h
.
If
you
h
ave severa
l
top up-
a
o
u were g
i
ven.
u
n
t
in pence (i.e. 1545 for £15.
y.
D
H
O
LDER
’S
C
ARD in
to
t
h
e
r
ea
c
ing towards the keyboard
.
gi
ven
f
o
r
h
s, enter
45) and
ader
E
T
M
R
I
N
A
L
i
d
s
a
l
p
t
o
y
ou. Press th
e
recei
p
t will
p
rint
.
T
ear o
ff
t
h
e
MER
th
e
CARDHOLD
T
e
h
H
D
R
A
C
O
L
the key (if the
key and key
a
y
s
‘
I
P
N
K
O
’
d
n
a
d
l
u
o
h
s
e
b
e
d
n
a
h
e key and MERCHANT’S co
.
RCHANT’S
copy.
P
ress any
ke
DER’S
copy
.
R
E
D
e
k
y
s
n
i
t
r
i
e
h
PIN
an
d
p
re
s
ma
k
e a m
i
sta
k
e t
h
ey can pr
e
e
y
again)
.
y
d
e
c
a
b
k
o
p
y
o
f
ey
to pr
i
nt
s
se
s
e
ss t
h
e
2
e
v
o
m
e
R
d
r
a
c
.
C
a
n
d
n
ot
dec
lin
ed
C
h
ec
k
t
r
a
n
sact
i
o
n h
as
bee
n v
e
r
i
d
o
r
ca
n
ce
ll
ed.
if
i
ed
TERMINA
DISPLAY
Pr
AL
Y
ACTION
r
ocessing a
r
o
h
t
u
a
-
e
r
P
P
r
e
DESCRIPTIO
o
h
t
u
a
p
u
-
p
o
T
/
n
o
i
t
a
s
i
r
ess the key to access the m
ON
n
o
i
t
a
s
i
r
m
ain menu.
Pr
e
pr
e
P
r
e
+
If t
h
nu
m
w
il
l
e
ss
t
e
h
key so PRE AUTH is
ess the key. *
ess the key to enter the TRA
h
e cardholder is not present ke
y
m
ber at this sta
g
e and follow th
l
be asked for securit
y
code
)
.
s
hi
g
hli
g
hted then
A
NSACTIONS menu
.
y
in the car
d
e prompts
(
n.b.
y
o
u
e
r
P
CA
K
e
y
p
r
e
In
s
w
it
y
e
k
e
h
t
s
s
e
d
n
a
d
n
a
h
e
h
t
T
E
R
ARDHOLDER.
y in the
a
m
ou
n
t
in pence (i.e.
1
ess the key.
se
r
t
t
h
e
C
ARDH
O
LDER
’S
C
AR
D
h the chip
f
acing towards the k
e
L
A
N
I
M
R
to
the
1
545 for £15.45) an
d
D
in
to
t
h
e
r
eade
r
e
yboard.
T
e
h
t
h
e
T
e
a
th
e
E
T
R
t
o
y
re
c
e
H
D
R
A
C
O
R
E
D
L
e
k
y
s
n
i
t
r
i
e
h
P
make a mistake
e key (if they
a
g
ain
).
key and key
a
r o
ff
t
h
e
MERCHANT’S
copy.
P
CARDHOLDER’S
copy
.
M
R
I
N
A
L
i
d
s
a
l
p
y
s
‘
I
P
N
K
O
’
d
n
a
h
s
you. Press the key and MERC
c
ei
p
t will
p
rint.
PIN
and
p
resse
s
the
y
can press th
e
P
ress any
k
e
y
to
p
r
i
n
t
d
l
u
o
e
b
d
e
d
n
a
h
c
a
b
k
C
HANT’
S
cop
y
o
f
* Top Up Authorisation
must be selected an
d
m
e
R
a
n
d
3
is functionally the same, but T
o
d
will be shown on subse
q
uent
s
e
v
o
m
d
r
a
c
.
Check
t
r
a
n
sactio
n
h
d
n
ot
decli
n
ed
o
r
ca
n
celled.
A
ut
h
o
ri
sat
i
o
n
o
p Up
s
.
s
cree
n
has
bee
n v
e
r
ified
Pr
T
E
R
M
I
N
A
L
D
I
SP
L
AY
Y
A
r
ocess
i
ng a
Chi
p an
d
A
C
T
I
O
N
Press the k
PIN
ef
un
d
R
D
ES
C
R
I
P
T
I
O
N
k
e
y
then selec
t
5
n
i
h
t
i
w
(
s
e
e
c
s
d
n
o
).
Insert the CARD
w
ith the chip
f
a
c
Ke
y
in
y
our
acc
Key in the
a
m
o
press the key
DHOLDER
’
S CARD into the rea
c
ing towards the keyboard
.
cess code
and press the key
u
n
t
in pence (i.e. 1545 for £15.
y
.
ader
.
45) and
T
ear o
ff
t
h
e
ME
to sign. Verify C
key. Tear off
e
v
o
m
e
R
d
r
a
c
.
C
a
n
d
n
o
t
decli
n
ed
f
I
th
e
TERMINA
M
OI* and pres
s
to
r
e
m
o
v
e
t
he
c
ERCHANT’S
copy.
A
s
k
CARDHO
CARDHOLDER’S
s
i
gnature.
P
r
e
f
t
h
e
CARDHOLDER’S
copy
.
Check
tr
a
n
sac
t
io
n
has
bee
n v
er
d
o
r
ca
n
celled
.
AL
s
h
ows
‘C
a
ll
A
ut
h
C
entre
’
re
fe
s the key, you will be promp
ca
r
d
.
OLDER
e
ss t
h
e
rified
e
r to you
r
ted
*Merchant Operating In
struction
s
4
T
E
R
M
I
N
A
D
I
SP
L
AY
Y
A
A
L
Y
A
C
T
I
O
N
Processing a
e
R
Pres
D
ES
C
R
I
P
T
I
O
n
o
i
t
a
i
l
i
c
n
o
c
e
Report
ss the
ke
y
then select
N
5
n
i
h
t
i
w
(
s
e
c
s
d
n
o
)
.
K
e
y
Th
e
t
he
y
in
y
ou
r
access code
then pre
s
e
TERMINAL will
p
erform a Re
c
re
p
ort. Tear off and kee
p
the
R
ss the key.
c
onciliation and
p
rin
t
R
econciliation Re
p
ort
.
T
E
R
M
I
N
A
D
I
SP
L
A
Y
A
L
Y
A
C
T
I
O
N
P
rocessing a
D
ES
C
R
I
P
T
I
O
e
cei
pt
u
p
licate R
D
N
Pres
K
e
y
The
T
ea
r
t
he
C
ss the
ke
y
then select
y
i
n you
r
access
code
t
h
en pre
s
e
TERMINAL
w
ill
p
r
i
nt a
D
u
pli
c
a
r
off the MERCHANT’S cop
y
. P
C
ARDHOLDER’S cop
y.
5
n
i
h
t
i
w
(
s
e
c
s
d
n
o
)
.
ss the key.
a
te
R
ece
ip
t.
ress an
y
ke
y
to
p
rin
t
5
TERMINAL
DISPLAY
P
rocessin
g
ACTION
g
a
o
h
p
e
l
e
T
/
r
r/
e
d
r
O
l
i
a
M
K
ey in
f
irst digit
DESCRIPTION
e
l
a
S
r
e
d
r
O
e
n
o
Re
p
ort
o
f
the
amount
.
K
ey
i
n t
h
e rem
a
(i.e. 1545 for £1
K
e
y
in the
card
p
rom
p
ts
f
or mo
r
start date. Ke
y
d
(Delete mistake
Press the k
ai
n
d
er o
f
t
h
e
a
m
ou
n
t
i
n
p
ence
5.45) and press the key.
r
and press the key.
number
re information i.e. issue number
dates
in format MMYY.
s with the key = backspace
k
ey to se
l
ect
KEYED.
Follow
r
,
)
Ask the CARDH
K
e
y
in the last
3
K
e
y
in the num
b
p
ostcod
e
(
i.e.
7
Press the k
HOLDER for the
c
ard securit
y
c
3 or 4 numbers. Press the key
b
ers from the CARDHOLDER’
S
75
for SS
75
DE). Press the k
.
k
ey to select N
O.
c
od
e
.
y.
S
e
y.
K
ey
i
n t
h
e num
b
(i
.e.
412
fo
r
4
a
,
leave blank.) Pr
Results of the s
i
f
unsure o
f
res
u
transaction.
f
I
t
he TERMIN
A
MOI* and pres
s
b
ers
f
rom t
h
e
CARDHOLDER’S
12
Hi
g
h
S
t, w
h
en no
h
ouse nu
m
ess the key.
ecurity checks are displayed.
S
u
lts. Decide whether to acce
p
t
t
= cancel, = accept.
A
L shows
‘C
all Auth
C
entre’ re
fe
s the key.
S
add
r
ess
mb
er
S
ee MOI
*
t
he
e
r to
y
ou
r
6
T
ear o
ff
the ME
t
he
C
ARDH
O
L
D
s
n
a
r
t
e
h
t
k
c
e
h
C
not
d
ec
li
ne
d
or
c
Th
e transact
i
on
R
C
HANT
’S
copy. Press any k
e
D
ER
’S
copy
.
d
n
a
d
e
i
f
i
r
e
v
n
e
e
b
s
a
h
n
o
i
t
c
a
c
ance
ll
e
d
.
i
s now comp
l
ete
.
t
i
n
g
I
n
a
er
t
Op
chan
er
*M
e
yto
p
rin
t
tions
uc
n
str
TERMINA
DISP
L
AY
P
A
L
Y
ACTION
P
rocessing a
G
ratuity
o
Ins
wit
DESCRIPTIO
o
r
‘
Tip
’
it
y
is
c
(
where
f
unctional
sert the CARDHOLDER’S CARD
h the chip
f
acing towards the k
e
ON
c
on
f
i
g
ured
)
D into the reader
e
yboard.
K
e
y
p
r
e
P
r
e
CA
h
T
e
r
p
y in the
amount
in pence
(
i.e.
8
ess the key.
ess the key and hand the TE
ARDHOLDER.
e
h
t
s
m
r
i
f
n
o
c
R
E
D
L
O
H
D
R
A
C
e
.
y
e
k
e
h
t
g
n
i
s
s
e
8
510 for £85.10
)
an
d
E
RMINAL to th
e
y
b
t
n
u
o
m
a
T
h
e
le
a
T
h
e
pe
n
T
h
e
t
h
e
e
C
ARDH
O
LDER should pres
s
a
ve a gratuity
.
e
CARDHOLDER ke
y
s in the
g
nce and presses the key.
e
C
ARDH
O
LDER presses the
e
total and the
g
ratuit
y
amount.
s the key to
g
ratuit
y
amount
in
ke
y
to con
f
irm
E
T
R
to
y
re
c
T
e
a
th
e
T
e
h
th
e
M
R
I
N
A
L
i
d
s
a
l
p
y
s
‘
I
P
N
K
O
’
d
n
a
h
s
you. Press the key and MER
c
ei
p
t will
p
rint
.
a
r o
ff
the MER
C
HANT
’S
copy.
P
CARDHOLDER’S
copy
.
e
H
D
R
A
C
O
R
E
D
L
e
k
y
s
n
i
t
r
i
e
h
make a mistake
e key (if they
again).
key and key
d
l
u
o
e
b
d
e
d
n
a
h
c
a
b
k
RC
HANT
’S
copy o
f
P
ress any ke
y
to
p
rin
t
PIN and
p
resse
s
they can press th
e
e
R
an
d
7
e
v
o
m
e
d
r
a
c
.
Ch
ec
k
transact
i
on
h
d
not
d
ec
li
ne
d
or cance
ll
e
d.
h
as
b
een ver
ifi
e
d
P
lease keep your Acc
e
Be sure to have plent
y
app
roved su
pp
lier and
Keep your terminal pow
Important In
f
orm
a
e
ss
C
ode secret.
y
o
f
S
treamline terminal pap
e
can be contacted on 0800
2
wered and connected at all t
a
tio
n
e
r rolls in stock. N
C
R is a
S
t
r
2
89 666 or visi
t
streamline.c
times This is important as y
r
eamlin
e
com
our
Keep
your
terminal
pow
t
erminal so
f
tware is u
p
basis.
If the message “SECU
h
el
p
desk
.
I
f
you intend to chang
e
s
i
te, p
l
ease c
h
ec
k
w
i
t
h
Avoid pulling the pape
wered
and
connected
at
all
t
p
dated automaticall
y
b
y
us v
i
RITY ALERT CALL MAINT
E
e
your telephone system or t
o
h
us
fi
rst regar
di
ng compat
ibi
r roll from the printer. When
times
.
This
is
important
as
y
i
a
y
our phone line on a mon
E
NANCE” is displayed cont
a
o
move your terminal to ano
li
ty
.
at the idle screen always us
our
thl
y
a
ct th
e
ther
e
‘P
aper
f
ee
d’
-
b
y pres
s
Remember to change
of roll.
P
lease ensure you pe
r
r
egardless o
f
whether
y
sing the key.
the paper roll when the red
w
r
form a Reconciliation at the
y
ou have taken transaction
s
w
arning line appears, indica
t
end of every day’s trading,
s
or not
.
t
ing end
8
Keep the
d
mo
i
sture
c
D
o not us
e
lectronic
C
orrect care and mai
n
d
evice dr
y
. Precipitation,
h
c
an
d
amage t
h
e term
i
na
l
.
e or store the device in d
u
components can be da
m
n
tenance o
f
the Termi
n
h
umidit
y
, and all t
y
pes o
f
l
u
sty, dirty areas. Its movi
n
m
a
g
ed.
n
a
l
l
iquids o
r
n
g parts an
d
D
o not sto
of
electro
n
D
o not sto
t
emperatu
r
c
ir
cu
it
boa
D
o not att
e
Do not dro
re the device in hot area
s
n
ic devices, and war
p
or
m
re the device in cold area
r
e, moisture can
f
orm insi
r
ds.
e
m
p
t to o
p
en the device.
op knock or shake the de
s
. High temperatures can
s
m
elt certain
p
lastics
.
s. When the device retur
n
de the device, and dama
g
evice Rough handling can
s
horten the li
f
e
n
s to its norma
l
g
e electronic
n break internal
Do
not
dro
ci
rcu
i
t
b
oa
D
o not us
e
th
e
d
ev
i
ce
op
,
knock
,
or
shake
the
de
r
d
s an
d
fi
ne mec
h
an
i
cs.
e
h
ars
h
c
h
em
i
ca
l
s, c
l
ean
in
.
evice
.
Rough
handling
can
n
g so
l
vents, or strong
d
et
e
n
break
internal
e
rgents to c
l
ea
n
9
I want to do a..
S
al
e
Mail / Tele
p
hone O
r
C
om
p
letion
.
To get started.
.
I
nsert Card
r
der
Enter Amount
..
For more in
f
orma
t
S
ee page
2
f
or
f
u
ll
p
r
S
ee page
6
f
or
f
ull p
r
S
ee page 1 for full p
r
t
ion..
.
r
ocess
r
ocess
r
ocess
Refund
Reconciliation Re
po
Duplicate Receip
t
Pre-authorisatio
n
T
o
p
-u
p
Authorisati
o
o
r
t
t
n
/
o
n
S l t YES NO t
S
ee page
3
f
or
f
u
ll
p
r
S
ee page
4
f
or
f
ull p
r
S
ee page 5
f
or
f
u
ll
p
r
S
ee page 5
f
or
f
ull p
r
th
r
ocess
r
oces
s
r
oces
s
r
oces
s
Merchant ID
Z - End o
f
Da
y
X
- End o
f
S
hi
f
t
E
nter / Exit Training
M
M
od
e
S
e
l
ec
t
YES
or
NO
t
p
res
s
Follow the on scre
p
rom
p
t
s
Follow the on scre
promp
ts
th
en
een
een
o
F
r
t
h
e
f
u
l
l
v
e
r
s
i
n
o
w
w
w
.
s
t
r
a
e
m
l
M
E
C
R
H
A
N
T
T
erminal ID (TID)
o
f
t
h
i
s
u
e
s
r
u
g
i
d
e
o
g
n
i
l
e
.
c
o
m
H
E
L
P
D
ES
K
8
0
t
o
:
4
5
7
1
6
6
2
6
3
*
O
n
e
p
M
a
d
n
o
y
t
o
F
r
i
a
d
B
n
a
k
H
o
i
l
a
d
y
s
a
9
-
m
p
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M
a
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c
a
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a
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e
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p
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a
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l
s
m
a
y
e
b
m
n
o
i
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o
a
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a
8
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m
8
p
m
,
S
a
t
u
r
a
d
y
a
9
m
p
m
.
i
l
n
e
i
s
3
p
r
e
p
m
i
n
u
t
e
.
C
a
l
l
c
e
g
r
a
h
s
f
e
r
o
d
d
n
a
e
r
c
d
e
d
r
o
t
o
i
m
o
.
r
p
v
e
r
u
o
s
o
m
-
p
6
m
,
S
u
nday 10am-4
p
f
r
o
m
o
t
r
e
h
n
e
t
w
r
o
s
k
m
a
y
v
r
a
y
.
rv
e
v
r
i
c
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.
A
1
0
-
C
1
5
2
0
pm
l
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r
p
A
9
0
0
2

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