GeoVision GV-FER12700 User manual

Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
User's Manual
GV-Fisheye IP Camera
FE-UM-B

© 2019GeoVision, Inc. All rights reserved.
Under the copyright laws, thismanual may not be copied, inwhole or inpart,
without the written consent of GeoVision.
Every effort has been made to ensure that the information in this manual is
accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind
and assumes no responsibility for errors or omissions. No liability is assumed
for incidental or consequential damages arising from the use of the information
or products contained herein. Features and specifications are subject to
change without notice.
Note: No memory card slot or local storage function for Argentina.
GeoVision, Inc.
9F, No. 246, Sec. 1, Neihu Rd.,
Neihu District, Taipei, Taiwan
Tel: [phone]
Fax: [phone]
http://www.geovision.com.tw
Trademarks used inthis manual: GeoVision, the GeoVision logo and GV
series products are trademarks of GeoVision, Inc. Windows is the registered
trademark of Microsoft Corporation.
December 2019

Preface
Welcome to the GV-Fisheye IP Camera User’s Manual.
The GV-Fisheye IP Camera has the following models with different resolutions. This Manual
is designed for the following models:
Model Model Number
GV-FE2301
GV-FE4301
GV-FE3402 / 3403
GV-FE5302 / 5303
Fisheye Camera
GV-UNFE2502
GV-FER3402 / 3403
GV-EFER3700 Series
GV-FER5302 / 5303
GV-FER5700
GV-FER5701
GV-FER12203
Fisheye Rugged Camera
GV-FER12700
IR Fisheye Camera GV-UNFE2503
Note:
1. To upgrade the camera firmware from V2.07 or earlier to the latest version, back up the
files in the camera’s memory card before the upgrade and it is required to re-format the
memory card after the upgrade.
2. Starting from V3.0, GV-Fisheye IP Camera (except GV-FER5700 / 5701 / 12203 and
GV-EFER3700 Series) supports recording to NAS devices using the Network
Neighborhood settings.
i

Contents
Naming and Definition ...........................................................vii
Caution....................................................................................vii
Creating GV-IP Camera’s Login Credentials ......................viii
Note for Connecting to GV-DVR / NVR / VMS.......................ix
Note for USB Storage and WiFi Adapter...............................ix
Note for Recording...................................................................x
Note for Installing Camera......................................................xi
Chapter 1 Introduction ..........................................................1
1.1 Key Features ......................................................................................................... 2
1.2 Packing List........................................................................................................... 5
1.3 System Requirement ............................................................................................13
1.4 Optional Accessories............................................................................................14
1.5 Physical Description..............................................................................................15
1.5.1 GV-FE2301 / 4301....................................................................................15
1.5.2 GV-FE3402 / 3403 / 5302 / 5303..............................................................16
1.5.3 GV-FER3402 / 3403 / 5302 / 5303............................................................17
1.5.4 GV-EFER3700 / EFER3700-W.................................................................20
1.5.5 GV-FER5700 / 5701 / 12700.....................................................................22
1.5.6 GV-FER12203..........................................................................................23
1.5.7 GV-UNFE2503 / 2502...............................................................................24
1.6 Installation ............................................................................................................26
1.6.1 Hard Ceiling Mount..................................................................................27
1.6.1.1 General Hard-Ceiling Mount......................................................27
1.6.1.2 GV-FER5700 / 5701 / 12203 / 12700........................................31
1.6.1.3 GV-EFER3700 / EFER3700-W .................................................35
1.6.1.4 Waterproofing the Cable ...........................................................37
1.6.2 In-Ceiling Mount ......................................................................................38
1.6.2.1 General In-Ceiling Mount ..........................................................38
1.6.2.2 GV-UNFE2503 / 2502...............................................................41
1.6.3 Standard Wall Mount and Ground Mount..................................................47
1.6.4 Ground Mount...........................................................................................47
ii

1.7 Connecting GV-Fisheye Camera..........................................................................48
1.7.1 GV-FE2301 / 4301....................................................................................48
1.7.2 GV-FE3402 / 3403 / 5302 / 5303..............................................................50
1.7.3 Connecting PoE Converter and IR LED Ring for GV-FE3403 / 5303 ........51
1.7.4 GV-FER3402 / 3403 / 5302 / 5303............................................................53
1.7.5 GV-FER5700 / 5701 / 12203 / 12700........................................................55
1.7.6 GV-EFER3700 / EFER3700-W.................................................................56
Chapter 2 Getting Started ...................................................58
2.1 Installing on a Network..........................................................................................58
2.1.1 Checking the Dynamic IP Address............................................................59
2.1.2 Assigning an IP Address...........................................................................60
2.1.3 Configuring the Wireless Connection........................................................62
2.2 Configuring the Basics..........................................................................................64
Chapter 3 Accessing the Camera.......................................65
3.1 Accessing Your Surveillance Images....................................................................65
3.2 Functions Featured on the Main Page..................................................................66
3.2.1 The Live View Window..............................................................................67
3.2.2 Fisheye View............................................................................................70
3.2.3 The Control Panel of the Live View Window .............................................74
3.2.4 Snapshot of a Live Video..........................................................................78
3.2.5 Video Recording.......................................................................................78
3.2.6 Wide Angle Lens Dewarping.....................................................................79
3.2.7 Picture-in-Picture and Picture-and-Picture View........................................80
3.2.8 Object Tracking.........................................................................................82
3.2.9 Alarm Notification......................................................................................84
3.2.10 Video and Audio Configuration ...............................................................86
3.2.11 Remote Configuration.............................................................................87
3.2.12 Camera Name Display............................................................................87
3.2.13 Image Enhancement...............................................................................87
3.2.14 I/O Control..............................................................................................88
3.2.15 Visual Automation...................................................................................89
3.2.16 Network Status .......................................................................................89
iii

Chapter 4 Administrator Mode ...........................................90
4.1 Video & Motion .....................................................................................................92
4.1.1 Video Settings ..........................................................................................93
4.1.2 Motion Detection.....................................................................................100
4.1.3 Privacy Mask ..........................................................................................102
4.1.4 Text Overlay...........................................................................................103
4.1.5 Tampering Alarm....................................................................................104
4.1.6 Visual Automation...................................................................................106
4.2 I/O Control..........................................................................................................107
4.2.1 Input Settings..........................................................................................107
4.2.2 Output Settings.......................................................................................108
4.3 Events & Alerts...................................................................................................109
4.3.1 E-mail.....................................................................................................109
4.3.2 FTP.........................................................................................................111
4.3.3 Center V2 ...............................................................................................114
4.3.4 Vital Sign Monitor....................................................................................116
4.3.5 Backup Center........................................................................................118
4.3.6 Video Gateway / Recording Server.........................................................120
4.3.7 ViewLog Server ......................................................................................122
4.3.8 RTSP/ONVIF..........................................................................................123
4.4 Monitoring...........................................................................................................125
4.5 Recording Schedule............................................................................................127
4.5.1 Recording Schedule Settings..................................................................127
4.5.2 I/O Monitoring Settings ...........................................................................128
4.6 Remote ViewLog ................................................................................................129
4.7 Network ..............................................................................................................130
4.7.1 LAN........................................................................................................130
4.7.2 Wireless Client Mode..............................................................................132
4.7.3 Advanced TCP/IP...................................................................................134
4.7.4 IEEE 802.1x............................................................................................137
4.7.5 UMTS Settings........................................................................................138
4.7.6 IP Filtering ..............................................................................................140
4.7.7 SNMP Setting.........................................................................................141
4.8 Management.......................................................................................................142
4.8.1 Date and Time Settings ..........................................................................142
4.8.2 Storage Settings.....................................................................................144
4.8.3 User Account..........................................................................................149
4.8.4 Log Information.......................................................................................150
iv

4.8.5 Tools.......................................................................................................150
4.8.6 Language................................................................................................151
Chapter 5 Recording and Playback .................................152
5.1 Recording...........................................................................................................152
5.2 Playback.............................................................................................................153
5.2.1 Playback from the Memory Card.............................................................153
5.2.2 Playback over Network...........................................................................157
5.2.3 Accessing the Recorded Files through FTP Server.................................158
5.2.4 Playing Back Daylight Saving Time Events.............................................159
Chapter 6 Advanced Applications ...................................160
6.1 Upgrading System Firmware...............................................................................160
6.1.1 Using the Web Interface .........................................................................161
6.1.2 Using GV-IP Device Utility......................................................................162
6.2 Backing Up and Restoring Settings.....................................................................163
6.3 Restoring Factory Default Settings......................................................................165
6.3.1 Using the Web Interface .........................................................................165
6.3.2 Directly on the Camera...........................................................................165
6.4 Verifying Watermark ...........................................................................................169
6.4.1 Accessing AVI Files................................................................................169
6.4.2 Running Watermark Proof ......................................................................169
6.4.3 The Watermark Proof Window................................................................170
6.5 Downloading Videos from the Micro SD Card.....................................................171
6.5.1 Installing GV-SDCardSync Utility............................................................171
6.5.2 The GV-SDCardSync Utility Window ......................................................174
v

vi
Chapter 7 DVR/NVR/VMS Configurations........................175
7.1 Setting Up IP Cameras on GV-DVR / NVR.........................................................177
7.1.1 Customizing the Basic Settings on GV-DVR / NVR.................................179
7.2 Setting Up IP Cameras on GV-VMS ...................................................................180
7.3 Remote Monitoring with Multi View.....................................................................182
7.3.1 Connecting to the IP Camera..................................................................182
7.4 Remote Monitoring with E-Map...........................................................................183
7.4.1 Creating an E-Map for the IP Camera.....................................................183
7.4.2 Connecting to the IP Camera..................................................................184
Chapter 8 CMS Configurations.........................................185
8.1 Center V2 ...........................................................................................................185
8.2 Vital Sign Monitor................................................................................................188
8.3 Dispatch Server..................................................................................................189
Appendix...............................................................................190
A. Settings for Internet Explorer 8 or later....................................................................190
B. RTSP Protocol Support...........................................................................................191
C. Supported Mobile Broadband Devices....................................................................192
D. The CGI Command.................................................................................................192
E. Supported Firmware for Flash Memory...................................................................193
F. How to Remotely Reboot IP Cameras via FTP........................................................194
G. Compatible SD Cards for GV-FER12700................................................................195

Naming and Definition
GV-DVR / NVR GeoVision Analog and Digital Video Recording Software. The GV-
DVR also refers to GV-Multicam System, or GV-Hybrid DVR.
GV-VMS GeoVision Video Management System for IP cameras.
Caution
This caution is only for GV-EFER3700-W.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation
vii

Creating GV-IP Camera’s Login
Credentials
The default Administrator and Guest accounts are not supported by the latest firmware
anymore. After purchasing a new camera or applying factory defaults, you need to set up a
login username and password for that camera.
1. Download and install GV-IP Device Utility from the company website.
2. On the GV-IP Device Utility window, click to search for your GV-IP camera.
3. Double-click your GV-IP camera in the GV-IP Device Utility list. This dialog box appears.
4. Click the Create User Account tab to type a username and password. Note that the new
password must meet the password strength requirements.
5. Optionally click Upgrade all devices to use the same username and password on all
other devices that do not yet have login credentials.
viii

Note for Connecting to GV-DVR /
NVR / VMS
The GV-Fisheye IP Camera is designed to work with GV-DVR / NVR / VMS, a video
management system. Note the following when the camera is connected to GV-DVR / NVR /
VMS:
1. By default, the images are recorded to the memory card inserted in the GV-Fisheye IP
Camera.
2. Once the camera is connected to the GV-DVR / NVR / VMS, the resolution set on the
GV-DVR / NVR / VMS will override the resolution set on the camera’s Web interface. You
can only change the resolution settings through the Web interface when the connection
to the GV-DVR / NVR / VMS is interrupted.
Note for USB Storage and WiFi Adapter
Mind the following limitations and requirements for using USB storage and GV-WiFi Adapter:
1. The USB hard drive must be of 2.5’’ or 3.5’’, version 2.0 or above.
2. The USB hard drive’s storage capacity must not exceed 2TB.
3. USB flash drives and USB hubs are not supported.
4. External power supply is required for the USB hard drive.
5. To connect a GV-WiFi Adapter, make sure it is connected before the camera is powered
on.
ix

Note for Recording
1. By default, the images are recorded to the memory card inserted in the GV-Fisheye IP
Camera. Make sure the Write recording data into local storage option (see 4.1.1 Video
Settings) is enabled. If this option is disabled, the camera will stop recording to the
memory card while the live view is accessed through Web browsers or other applications.
2. Mind the following when using a memory card for recording:
Recorded data on the memory card can be damaged or lost if the data are accessed
while the camera is under physical shock, power interruption, memory card
detachment or when the memory card reaches the end of its lifespan. No guarantee
is provided for such causes.
The stored data can be lost if the memory card is not accessed for a long period of
time. Back up your data periodically if you seldom access the memory card.
Memory cards are expendable and their durability varies according to the conditions
of the installed site and how they are used. Back up your data regularly and replace
the memory card annually.
To avoid power outage, it is highly suggested to apply a battery backup (UPS).
For better performance, it is highly suggested to use Micro SD card of MLC NAND
flash, Class 10.
Replace the memory card when its read/write speed is lower than 6 MB/s or when the
memory card is frequently undetected by the camera.
3. It is recommended to use memory cards of the following setting and specifications:
Apply a battery backup (UPS) to avoid power outage.
Use Micro SD card of MLC NAND flash, Class 10 for better performance.
x

Note for Installing Camera
When installing GV-FER outdoor models, be sure that:
1. The camera is set up above the junction box to prevent water from entering the camera
along the cables.
2. Any PoE, power, audio and I/O cables are waterproofed using waterproof silicon rubber
or the like.
3. The screws are tightened and the cover is in place after opening the camera cover.
xi

xii
4. The silica gel bag loses its effectiveness when the dry camera is opened. To prevent the
lens from fogging up, use the supplied silica gel bag for replacement every time you open
the camera, and conceal the gel bag into camera within 2 minutes of air exposure.
When installing GV-FE indoor models, be sure to:
Keep the indoor camera shielded from rain and moisture.
When installing GV-FE or GV-FER models with IR LED rings, be sure that:
An operating IR LED ring may reach high temperatures of up to 60°C (140°F).
Disconnect the power supply and allow the IR LED ring to cool down before handling
the device.

Introduction
1
Chapter 1 Introduction
The fisheye camera allows you to monitor all angles of a location using just one camera. It
can be installed to the ceiling, wall, wall corner and pole. The distorted hemispherical image
of the fisheye camera can be converted into the conventional rectilinear projection.
Without installing any software, you can watch live view and utilize functions such as motion
detection, privacy mask and alert notification through the Web interface. In addition, GV-
Fisheye IP Camera seamlessly integrates with the GV-DVR / NVR / VMS, providing
advanced monitoring and video management features.
The following GV-Fisheye Cameras are available:
Models Type Description
GV-FE2301 / 4301 2 MP / 4 MP
GV-FE3402 / 5302 3 MP WDR Pro / 5 MP
GV-FE3403 / 5303
Indoor
3 MP WDR Pro / 5 MP, IR LED ring
GV-FER3402 / 5302 3 MP WDR Pro / 5 MP, IP67, IK10+ for
metal casing
GV-FER3403 / 5303 3 MP WDR Pro / 5 MP, IR LED ring, IP67,
IK10+ for metal casing
GV-EFER3700 / EFER3700-W 3 MP, H.265, WDR Pro, Super Low Lux, IR
LED, IP67, IK8
GV-FER5700 5MP, H.265, WDR, Low Lux, IR LED, IP 67,
IK10+ for metal casing
GV-FER5701 5MP, H.265, WDR Pro, Low Lux, IR LED,
IP 67, IK10+ for metal casing
GV-FER12203 / 12700 12 MP, IR LED, IP 67, IK10+ for metal
casing
GV-UNFE2503 2 MP Super Low Lux, IR LED ring, IP67
GV-UNFE2502
Outdoor
2 MP Super Low Lux, IP67
1

1.1 Key Features
Image sensor
Camera Model Image Sensor
GV-FE2301
GV-FE4301
GV-FE5302 / 5303
GV-FER5302 / 5303
1/2.5’’ progressive scan CMOS
GV-FE3402 / 3403
GV-FER3402 / 3403 1/3.2’’ progressive scan CMOS
GV-EFER3700 / EFER3700-W 1/2.8” progressive scan super low lux CMOS
GV-FER5700 1/1.8’’ progressive scan CMOS
GV-FER5701 1/2.5’’ progressive scan low lux CMOS
GV-FER12203 /12700 1/1.7’’ progressive scan CMOS
GV-UNFE2503 / 2502 1/2.8" progressive scan super low lux CMOS
Dual streams from H.264 or MJPEG
- Triple streams from H.265, H.264 or MJPEG for GV-FER5700 / 5701 / 12700 / GV-
EFER3700 / EFER3700-W only
Frame rate
Camera Model Frame Rate
GV-FE2301 Up to 15 fps at 1440 x1376
GV-FE3402 / 3403
GV-FER3402 / 3403 Up to 15 fps at 2048 x 1536
GV-FE4301 Up to 15 fps at 2048 x 1944
GV-FE5302 / 5303
GV-FER5302 / 5303 Up to 10 fps at 2560 x 1920
GV-EFER3700 / EFER3700-W Up to 30 fps at 2048 x1536
GV-FER5700 Up to 30 fps at 2560 x 2048
GV-FER5701 Up to 30 fps at 2560 x 1944
GV-FER12203 Up to 15 fps at 4000 x 3000
GV-FER12700 Up to 30 fps at 4000 x 3000
2

Introduction
1
Camera Model Frame Rate
GV-UNFE2503 / 2502 Up to 30 fps at 1920 x 1080
Day and night function
Camera Model Day / Night function
GV-FE2301 / 4301 Electronic
GV-FE3402 / 3403
GV-FE5302 / 5303
GV-FER3402 / 3403
GV-FER5302 / 5303
GV-EFER3700 / EFER3700-W
GV-FER5700 / 5701 / 12203 /
12700
GV-UNFE2503 / 2502
Removable IR-cut filter
Effective IR distance
- Up to 10 m / 35 ft (GV-FE3403 / 5303, GV-FER3403 / 5303 and GV-UNFE2503)
- Up to 30 m / 100 ft (GV-FER5700 / 5701 / 12203 / 12700)
- Up to 20 m / 65 ft (GV-EFER3700 / EFER3700-W)
Wide Dynamic Range
- WDR for GV-FE5302 / 5303,GV-FER5302 / 5303 / 5700 / 12700 and GV-UNFE2503 /
2502
- WDR Pro for GV-FE3402 / 3403, GV-FER3402 / 3403 / 5701 and GV-EFER3700 /
EFER3700-W
Ingress protection
- IP67 rating (GV-FER3402 / 3403 / 5302 / 5303 / 5700 / 5701 / 12203 / 12700, GV-
UNFE2503 / 2502 and GV-EFER3700 / EFER3700-W)
Vandal Resistance Rating
- IK10+ for metal casing (GV-FE3402 / 3403 / 5302 / 5303 and GV-FER3402 / 3403 /
5302 / 5303 / 5700 / 5701 / 12203 / 12700)
- IK8 (GV-EFER3700 / EFER3700-W)
Intelligent IR (GV-FER5700 / 5701 / 12203 / 12700, GV-UNFE2503 and GV-EFER3700 /
EFER3700-W)
Low lux enhancement (GV-FER5700 / 5701 / 12203 / 12700, GV-UNFE2503 / 2502 and
GV-EFER3700 / EFER3700-W)
3

Built-in micro SD card slot for local storage
Audio
- Two-way audio
- One-way audio (GV-UNFE2503 / 2502)
Mini USB slot for WiFi adapter or USB hard drive (GV-FE3402 / 3403 / 5302 / 5303)
USB slot for WiFi adapter or USB hard drive (GV-FER5700 / 5701 / 12700)
One sensor input and alarm output (GV-FE2301 / 4301, GV-FER5700 / 5701 / 12203 /
12700 and GV-EFER3700 / EFER3700-W)
No mechanical moving parts
Provides 360° and 180° panorama view
Stereographic projection to reduce the distortion of the image (GV-FER5701 / 12700)
Different angle of view controllable by multiple users at the same time
Playback from any view angle and zoom level
Digital Object Tracking
Virtual PTZ function
Auto Pan function
2D noise reduction
3D noise reduction (GV-FER5700 / 5701 / 12700, GV-UNFE2503 / 2502 and GV-
EFER3700 / EFER3700-W)
Defog (Except for GV-FER12203)
Privacy mask
Visual automation
Tampering alarm
Text overlay
31 languages on Web interface
ONVIF (Profile S) conformant
Recording assigned by GV-Edge Recording Manager
More storage option - NAS
Note: GV-FER5700 / 5701 / 12203 / 12700 and GV-EFER3700 / EFER3700-W do not
support connection with NAS servers.
4

Introduction
1
1.2 Packing List
GV-FE2301 / 4301
Fisheye Camera
Support Bracket x 3
Camera Cover (Hard Ceiling Mount)
Camera Cover (In-Ceiling Mount)
Screw (Hard Ceiling Mount) x 3
Screw (In-Ceiling Mount) x 3
Torx Wrench
Plastic Screw Anchor x 3
Installation Sticker
For GV-FE2301 / 4301 only:
- 3-Pin or 2-Pin Terminal Block
- DC 12V Power Adapter
GV-IPCAM H.264 Software DVD
GV-NVR Software DVD
Warranty Card
5

GV-FE3402 / 5302 and GV-FE3403 / 5303
Fisheye Camera
Support Bracket x 3
Camera Cover (Hard Ceiling Mount)
Camera Cover (In-Ceiling Mount)
Screw (Hard Ceiling Mount) x 3 Screw (In-Ceiling Mount) x 3
Torx Wrench
Plastic Screw Anchor x 3
Mini USB Extension Cable
IR LED Ring (GV-FE3403 / 5303 only)
6