Getac B300 User manual

Rugged Mobile Computing Solutions
B300
USER MANUAL

May 2018
TRADEMARKS
TRADEMARKSTRADEMARKS
TRADEMARKS
The Bluetooth® word mark and logo are regi tered trademark owned by Bluetooth
SIG, Inc.
All brand and product name are trademark or regi tered trademark of their
re pective companie .
NOTE
NOTENOTE
NOTE
The information in thi manual i ubject to change without notice.
For the late t ver ion of the manual, plea e vi it the Getac web ite at
www.getac.com.

i
Table of Contents
Table of ContentsTable of Contents
Table of Contents
Chapter 1 Getting Started .............................................................. 1
Getting the Computer Running ..................................................... 2
Unpacking ............................................................................... 2
U ing the Tether (Optional) ...................................................... 3
Connecting to AC Power .......................................................... 4
Turning On and Off the Computer ........................................... 5
Taking a Look at the Computer ..................................................... 7
Front Component .................................................................... 7
Rear Component ..................................................................... 8
Right-Side Component .......................................................... 10
Left-Side Component ............................................................ 11
Top-open Component ........................................................... 12
Bottom Component .............................................................. 14
Chapter 2 Operating Your Computer ............................................ 15
U ing the Keyboard .................................................................... 16
Typewriter Key ..................................................................... 16
Cur or-Control Key ............................................................... 16
Numeric Keypad .................................................................... 17
Function Key ......................................................................... 18
Fn Key .................................................................................... 18
Hot Key ................................................................................ 18
Window Key ....................................................................... 19
U ing the Touchpad ................................................................... 21
Configuring the Touchpad ...................................................... 22
U ing the Touch creen (Optional) .............................................. 24
U ing the DVD Drive ................................................................. 25
In erting and Removing a Di c ............................................... 26
U ing Network and Wirele Connection .................................. 27
U ing the LAN ....................................................................... 27

ii
U ing the WLAN .................................................................... 27
U ing the Bluetooth Feature ................................................... 28
U ing the WWAN Feature (Optional) ..................................... 29
U ing the Fingerprint Scanner (Optional) .................................... 32
Chapter 3 Managing Power .......................................................... 34
AC Adapter ................................................................................. 35
Battery Pack ................................................................................ 36
Charging the Battery Pack ...................................................... 36
Initializing the Battery Pack .................................................... 37
Checking the Battery Level ..................................................... 37
Battery Low Signal and Action ............................................. 38
Replacing the Battery Pack ..................................................... 38
Power-Saving Tip ...................................................................... 40
Chapter 4 Expanding Your Computer ........................................... 41
Connecting Peripheral Device ................................................... 42
Connecting a Di play Monitor ................................................ 42
Connecting a Serial Device .................................................... 43
Connecting a USB Device ...................................................... 43
Connecting Audio Device ..................................................... 44
U ing Variou Card Reader ....................................................... 46
U ing Smart Card .................................................................. 46
U ing PC Card ...................................................................... 46
U ing Expre Card ................................................................ 48
U ing Storage Card ............................................................... 49
Changing or Replacing ............................................................... 50
Sy tem Memory Upgrade ....................................................... 50
Replacing the Hard Di k Drive ............................................... 52
In talling a Secondary Battery Pack or Hard Di k Drive .......... 52
Chapter 5 U ing BIOS Setup ......................................................... 54
When and How to U e ............................................................... 55
Menu De cription ..................................................................... 56
Information Menu .................................................................. 56
Main Menu ............................................................................ 56
Advanced Menu ..................................................................... 57
Security Menu ........................................................................ 59
Boot Menu ............................................................................. 60
Exit Menu ............................................................................... 60

iii
Quick BIOS Setting ................................................................... 61
Chapter 6 U ing Getac Software ................................................... 62
G-Manager ................................................................................. 63
Chapter 7 Caring for the Computer .............................................. 64
Protecting the Computer ............................................................. 65
U ing an Anti-Viru Strategy ................................................... 65
U ing the Cable Lock ............................................................. 65
Taking Care of the Computer ...................................................... 66
Location Guideline ............................................................... 66
General Guideline ................................................................ 66
Cleaning Guideline ............................................................... 67
Battery Pack Guideline ......................................................... 67
Touch creen Guideline ......................................................... 69
When Traveling .......................................................................... 70
Chapter 8 Trouble hooting .......................................................... 71
Preliminary Checkli t .................................................................. 72
Solving Common Problem ........................................................ 73
Battery Problem .................................................................... 73
Bluetooth Problem ................................................................ 73
Di play Problem ................................................................... 74
DVD Drive Problem ............................................................. 74
Hardware Device Problem .................................................... 75
Hard Di k Drive Problem ..................................................... 75
Keyboard and Touchpad Problem ......................................... 76
LAN Problem ........................................................................ 76
Power Management Problem ................................................ 76
Software Problem .................................................................. 77
Sound Problem ..................................................................... 77
Startup Problem .................................................................... 78
WLAN Problem .................................................................... 78
Other Problem ...................................................................... 80
Re etting the Computer .............................................................. 81
Sy tem Recovery ........................................................................ 82
U ing Window RE ................................................................ 82
U ing Recovery Partition ........................................................ 83
U ing the Driver Di c (Optional) ................................................ 85

iv
Appendix A Specification .............................................................. 86
Appendix B Regulatory Information................................................ 88
On the U e of the Sy tem ........................................................... 89
Cla B Regulation ................................................................ 89
ANSI Warning ........................................................................ 90
Safety Notice ........................................................................ 91
On the U e of the RF Device ...................................................... 94
USA and Canada Safety Requirement and Notice ................ 94
European Union CE Marking and Compliance Notice ........... 95
U er Notification of Take-back Service ....................................... 98
ENERGY STAR 7.0 ...................................................................... 99
Battery Recycling ...................................................................... 101

1
Chapter 1
Chapter 1Chapter 1
Chapter 1
Getting Started
Getting StartedGetting Started
Getting Started
Thi chapter fir t tell you tep by tep how to get the computer up and running.
Then, you will find a ection briefly introducing the external component of the
computer.

2
Getting the Computer Running
Getting the Computer RunningGetting the Computer Running
Getting the Computer Running
npacking
npackingnpacking
npacking
After unpacking the hipping carton, you hould find the e tandard item :
B300 notebook computer
AC adapter Screen cleaning cloth
AC power cord Stylu *
Tether*
Battery pack
Driver di c*
Document( )
* Optional
In pect all the item . If any item i damaged or mi ing, notify your dealer
immediately.

3
sing the Tether (Optional)
sing the Tether (Optional)sing the Tether (Optional)
sing the Tether (Optional)
A tether i provided for attaching the tylu to your computer.
1. In ert one of the tether’ loop end through the hole of the tylu (a indicated by
 below). Then, in ert the other end through the fir t loop (a indicated by 
below) and pull it tight.
2. In ert the other loop end to the hook on the computer (a indicated by  below).
Then, in ert the tylu end through the loop (a indicated by  below) and pull it
tight.

4
Connecting to AC Power
Connecting to AC PowerConnecting to AC Power
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer.
Using other AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of
the mode to be ready for use when you install the battery
pack and connect AC power to the computer for the very first
time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You mu t u e AC power when tarting up the computer for the very fir t time.
1. Plug the DC cord of the AC adapter to the power connector of the computer ().
2. Plug the female end of the AC power cord to the AC adapter and the male end to
an electrical outlet ().
3. Power i being upplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.

5
Turning On and Off the Computer
Turning On and Off the ComputerTurning On and Off the Computer
Turning On and Off the Computer
Turning
Turning Turning
Turning On
OnOn
On
1. Open the top cover by pu hing on the cover latch () and lifting up the cover
(). You can tilt the cover forward or backward for optimal viewing clarity.
2. Pre the power button (
). The Window operating y tem hould tart.

6
Turning Off
Turning OffTurning Off
Turning Off
When you fini h a working e ion, you can top the y tem by turning off the power
or leaving it in Sleep or Hibernation mode:
To...
To...To...
To... Do this...
Do this...Do this...
Do this...
Power off
(Shutdown)
Click  Power  Shut down.
Sleep U e one of the e method :
Pre the power button.*
Clo e the top cover.*
Pre Fn + F12.*
Click  Power  Sleep.
Hibernate By default, thi option i not hown in the Start menu. If you want
to u e the feature, et up accordingly in Window etting .
* “Sleep” i the default re ult of the action. You can change what the action doe
through Window etting .

7
Taking a Look at the
Taking a Look at the Taking a Look at the
Taking a Look at the Computer
ComputerComputer
Computer
NOTE: Depending on the model you purchased, the appearance of
your computer may not be exactly the same as those shown in this
manual.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
Front ComponentsFront Components
Front Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Top Cover Lat
Top Cover LatTop Cover Lat
Top Cover Latch
chch
ch Lock the top cover.

WWAN
WWANWWAN
WWAN Antenna
Antenna Antenna
Antenna Should be pulled out for reception of mobile
telecommunication ignal .

Handle
HandleHandle
Handle Provide a convenient way to carry the computer.

8
Rear Components
Rear ComponentsRear Components
Rear Components
Re
ReRe
Ref
ff
f Component
ComponentComponent
Component Description
DescriptionDescription
Description

Power Connector
Power ConnectorPower Connector
Power Connector Connect the AC adapter.

SB Port
SB PortSB Port
SB Port Connect a USB device, uch a a USB fla h di k,
printer, digital camera, joy tick, and more.

WWAN P
WWAN PWWAN P
WWAN Pass
assass
ass-
--
-
through Connector
through Connectorthrough Connector
through Connector
(option)
Connect the external antenna for WWAN
connectivity.
NOTE: Must be connected via a docking
station.

GPS Pass
GPS PassGPS Pass
GPS Pass-
--
-through
throughthrough
through
Connector
ConnectorConnector
Connector (option)
Connect the external antenna for GPS ignal reception.
NOTE: Must be connected via a docking
station.

Docking
DockingDocking
Docking Con
ConCon
Connector
nectornector
nector Connect to a docking tation.
Li ted below are the model name of docking tation
for your computer.
– B300 OD
– Getac B300 Docking Station
– Getac B300 Cradle

VGA Connector
VGA ConnectorVGA Connector
VGA Connector Connect an external di play monitor.

Serial Connector
Serial ConnectorSerial Connector
Serial Connector Connect a erial mou e or erial communication
device.

9
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Kensington Lock
Kensington LockKensington Lock
Kensington Lock Lock the computer to a tationary object for ecurity.
CAUTION: Closing the cover in an incorrect manner will result
in poor sealing. As shown below, when closing the cover, you
must firmly press the two sides () of the release latch to
make sure the latch () clicks into the locked position.

10
Right
RightRight
Right-
--
-Side Components
Side ComponentsSide Components
Side Components
Ref
RefRef
Ref Component
ComponentComponent
Component D
DD
Description
escriptionescription
escription

ExpressCard Slot
ExpressCard SlotExpressCard Slot
ExpressCard Slot Accept an Expre Card for additional function .

SIM Card Slot
SIM Card Slot SIM Card Slot
SIM Card Slot
(option)
Accept a SIM card for model having the WWAN
module.
NOTE: The slot still exists but cannot be
used for models without the WWAN module.

SD
SD SD
SD Card Re
Card ReCard Re
Card Reader
aderader
ader Accept a Secure Digital (SD) card for removable torage
media.

HDMI Connector
HDMI ConnectorHDMI Connector
HDMI Connector Connect a HDMI monitor or TV et.

Hard Disk Drive
Hard Disk DriveHard Disk Drive
Hard Disk Drive In ide i the hard di k drive.

PC
PCPC
PC Card
CardCard
Card Slot
SlotSlot
Slot Accept a PC card for additional function .

SB Port
SB PortSB Port
SB Port Connect a USB device, uch a a USB fla h di k, printer,
digital camera, joy tick, and more.

GPS
GPS GPS
GPS Antenna
AntennaAntenna
Antenna
Connector
ConnectorConnector
Connector
Connect the external antenna for GPS ignal reception.

Audio Output
Audio Output Audio Output
Audio Output
Connector
ConnectorConnector
Connector
Connect a et of headphone or external peaker with
amplifier.

11
Ref
RefRef
Ref Component
ComponentComponent
Component D
DD
Description
escriptionescription
escription

Microphon
MicrophonMicrophon
Microphone
e e
e
Connector
ConnectorConnector
Connector
Connect an external microphone.
RJ
RJRJ
RJ-
--
-45
4545
45 Connector
ConnectorConnector
Connector Connect the LAN cable.
Left
LeftLeft
Left-
--
-Side Components
Side ComponentsSide Components
Side Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Battery Pack
Battery PackBattery Pack
Battery Pack Supplie power to your computer when external power i
not connected.

Smart Card
Smart Card Smart Card
Smart Card
Reader
ReaderReader
Reader
Accept a mart card for additional ecurity feature.
NOTE: On
your computer, the Smart Card reader
is a part of the super multi drive module. If
the super multi drive module is r
eplaced by
a secondary battery pack or hard disk drive,
you cannot use the Smart Card reader.

Super Multi
Super Multi Super Multi
Super Multi
Drive
DriveDrive
Drive
Accept a compact di c for in talling or loading oftware,
acce ing data, and playing mu ic/video.
Can be replaced by a econdary hard di k drive or battery
pack (purcha ed eparately).

12
Top
TopTop
Top-
--
-open Components
open Componentsopen Components
open Components
Ref
RefRef
Ref Compo
CompoCompo
Component
nentnent
nent Description
DescriptionDescription
Description

LCD
LCDLCD
LCD Screen
ScreenScreen
Screen Di play the output of the computer. May include the
optional touch creen feature.

Quick Buttons
Quick ButtonsQuick Buttons
Quick Buttons
P1
P1P1
P1 Toggle the “Blackout” mode on or off.
Bring up the ECO menu for electing a power profile
when u ing battery power.
Toggle the unlight-readable mode on or off.

13
Ref
RefRef
Ref Compo
CompoCompo
Component
nentnent
nent Description
DescriptionDescription
Description
Enable or di able light en or.

Power Button
Power Button Power Button
Power Button Turn the power on or off. (The default “off” tate i
“Sleep mode.”)

Stylus
StylusStylus
Stylus (option) Serve a the input device by tapping on the creen to
make election and enter information.

Touchpad
TouchpadTouchpad
Touchpad Serve a the pointing device of the computer.

Indicators
IndicatorsIndicators
Indicators Show the current tatu of the computer’ device .
Hard Disk Drive
Hard Disk Drive Hard Disk Drive
Hard Disk Drive
/ DVD Drive
/ DVD Drive/ DVD Drive
/ DVD Drive
Blink green when computer i acce ing the hard di k or
DVD drive.
Card Reader
Card Reader Card Reader
Card Reader Blink green when computer i acce ing the torage
card.
Caps Lock
Caps LockCaps Lock
Caps Lock Light green when Cap Lock i on.
Num Lock
Num LockNum Lock
Num Lock Light green when Num Lock i on.
Light amber when the optional hard di k heater i on.

Microphone
MicrophoneMicrophone
Microphone Receive ound and voice for the computer.

Keyboard
KeyboardKeyboard
Keyboard Serve a the data input device of the computer.

Fingerprint
Fingerprint Fingerprint
Fingerprint
Scanner
ScannerScanner
Scanner (option)
Serve a the fingerprint verification, preventing
unauthorized acce to your computer.

Stereo Speaker
Stereo SpeakerStereo Speaker
Stereo Speaker Send out ound and voice from the computer.
Indicators
IndicatorsIndicators
Indicators Show the current tatu of the computer’ device .
Power
PowerPower
Power Light green when computer i on.
Blink green when computer i on Sleep mode.
Battery
Battery Battery
Battery
Charge
ChargeCharge
Charge
Light green when the battery i fully charged.
Light amber when the battery i being charged.
Blink red when the battery’ capacity i below 10%.
Blink amber when the battery i in an abnormal
condition.

14
Ref
RefRef
Ref Compo
CompoCompo
Component
nentnent
nent Description
DescriptionDescription
Description
RF
RFRF
RF (Radio
(Radio (Radio
(Radio
Frequency)
Frequency)Frequency)
Frequency)
Light green when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) i on.
NOTE: The hardware buttons (except the power button) can be
re-defined using G-Manager.
Bottom Components
Bottom ComponentsBottom Components
Bottom Components
Ref
RefRef
Ref Component
ComponentComponent
Component Descri
DescriDescri
Description
ptionption
ption

Memory Slots
Memory SlotsMemory Slots
Memory Slots In ide are the memory lot for expanding the memory ize
of your computer.