Getac CA-27 User manual

CA-27
Operation Manual
MITAC Technology Corporation
(April 2004)

TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
Information in this manual is subject to change without notice.

Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
-Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, (example -use only shielded interface
cables when connecting to computer or peripheral devices) any changes or modifications
not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
IMPORTANT NOTE:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.

Regulations Information
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference Statement
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
?Reorient or relocate the receiving antenna.
?Increase the separation between the equipment and receiver.
?Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
?Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
About the Battery
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL!
Lithiumbatteri –Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med
batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL:
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en
tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til
fabrikantens instruksjoner.
SWEDISH
VARNING:
Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ
som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens
instruktion.
FINNISH
VAROITUS:
Paristovoiräjähtää, jos seonvirheellisesti asennettu. Vaihdaparistoainoastaan valmistajan
suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the equipment manufacturer. Discard used batteries
according to manufacturer's instructions.
DEUTSCH
VORSICHT:
Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben

oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter
Batterien nach Angaben des Herstellers.

FRENCH
ATTENTION:
II y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer
uniquement avec une batterie du même type ou d’un type équivalent recommandé par le
constructeur. Mettre au rebut les batteries usagées conformément aux instructions du
fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The battery is
recyclable. At the end of its useful life, under various state and local laws, it may be illegal
to dispose of this battery into the municipal waste stream. Check with your local solid
waste officials for details in your area for recycling options or proper disposal.
About the Modem
Caution
1. Never install telephone wiring during a lightning storm.
2. Neverinstalltelephonejacks inwet locationsunless thejack is specifically designed for
wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
5. Avoid using the telephone function during an electrical storm. There may be a remote
risk of electric shock from lightning.
6. Do not use the telephone function to report a gas leak in the vicinity of the leak.
Caution (for USA Users)
To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.

i
Table of Contents
Preface..................................................................................................v
Chapter 1 Getting Started............................................................1-1
Getting the Computer Running.............................................1-2
Unpacking.....................................................................1-2
Before You Begin .........................................................1-3
Connecting to AC Power...............................................1-4
Positioning the Tablet PC...............................................1-5
Using the Wireless Keyboard (option).............................1-6
Turning On and Off the Computer..................................1-7
Taking a Look at the Computer............................................1-9
Right-side Components ..................................................1-9
Left-side Components..................................................1-10
Rear Components........................................................1-11
Front Components .......................................................1-12
Bottom-side Components .............................................1-14
Where to Go from Here....................................................1-15
Chapter 2 Operating Your Tablet PC........................................2-1
Starting and Stopping the Computer......................................2-2
Starting the Computer....................................................2-2

ii
Stopping the Computer...................................................2-2
Using the Wireless Keyboard (option)..................................2-4
Mouse-control Buttons...................................................2-4
Typewriter Keys ...........................................................2-5
Cursor-control Keys ......................................................2-5
Numeric Keypad...........................................................2-6
Euro Symbol.................................................................2-6
Windows Keys..............................................................2-7
Function Keys...............................................................2-7
Using the Touchscreen.......................................................2-8
Configuring the Touchscreen..........................................2-9
Using the Floppy Disk Drive (option) ................................. 2-10
Connecting the Floppy Disk Drive ................................ 2-10
Inserting and Ejecting Floppy Disks .............................. 2-12
Using the Hard Disk Drive................................................ 2-13
Using the CD/DVD Drive (option) .................................... 2-14
Connecting the CD/DVD Drive ................................... 2-14
Inserting and Removing a CD ...................................... 2-15
Using the Video Features.................................................. 2-17
Configuring the Display Modes..................................... 2-17
Using the Audio Features.................................................. 2-20
Connecting Audio Devices........................................... 2-21
Using the Communication Features.................................... 2-22
Using the Modem........................................................ 2-22
Chapter 3 Managing Power........................................................3-1
AC and Car Adapter ..........................................................3-2
Battery Pack......................................................................3-3
Charging the Battery Pack.............................................3-3
Initializing the Battery Pack............................................3-4
Checking the Battery Level............................................3-4
Replacing the Secondary Battery Pack...........................3-5

iii
Battery Low Signals and Actions....................................3-6
Power Management............................................................3-8
Suspend-to-Disk (Suspend mode) ...................................3-8
Power-Saving Tips............................................................3-10
Chapter 4 Expanding Your Computer......................................4-1
Connecting a Serial Device..................................................4-2
Connecting a USB Device...................................................4-3
Connecting an IR Device ....................................................4-5
Using PC Cards..................................................................4-7
ZV and CardBus Support...............................................4-7
Inserting and Removing a PC Card.................................4-7
System Memory Upgrade....................................................4-9
Chapter 5 SCU (Setup Configuration Utility)..........................5-1
When and How to Use the SCU Program............................5-2
When to Use.................................................................5-2
Starting SCU.................................................................5-2
Moving Around and Making Selections ...........................5-4
Main Menu.........................................................................5-5
Advanced Menu.................................................................5-8
Security Menu..................................................................5-15
Power Menu ....................................................................5-18
Exit Menu ........................................................................5-22
Chapter 6 Installing Software Drivers.......................................6-1
How to Use the CD............................................................6-2
Installing Drivers for Windows 98........................................6-4
Touchscreen Driver.......................................................6-5
Installing Drivers for Windows 2000.....................................6-6
Touchscreen Driver.......................................................6-7
Installing Drivers/Utility for Windows NT 4.0.......................6-9
Touchscreen Driver.....................................................6-10

iv
Modem Driver ............................................................ 6-10
Other Drivers and Utilities................................................. 6-12
OVMAKFIL Utility..................................................... 6-12
Chapter 7 Caring for the Tablet PC...........................................7-1
Protecting the Computer .....................................................7-2
Using the Password.......................................................7-2
Using an Anti-Virus Strategy .........................................7-2
Taking Care of the Tablet PC..............................................7-3
Location Guidelines .......................................................7-3
General Guidelines.........................................................7-3
Cleaning Guidelines .......................................................7-4
Battery Pack Guidelines.................................................7-4
When Traveling..................................................................7-5
Chapter 8 Troubleshooting.........................................................8-1
Preliminary Checklist..........................................................8-2
Solving Common Problems..................................................8-3
Battery Problems ..........................................................8-4
CD/DVD Drive Problems..............................................8-4
Display Problems ..........................................................8-5
Floppy Disk Drive Problems...........................................8-7
Hardware Device Problems...........................................8-8
Hard Disk Drive Problems.............................................8-8
Infrared Problems .........................................................8-9
Keyboard and Mouse Problems......................................8-9
LAN Problems............................................................ 8-10
Modem Problems ........................................................ 8-10
PC Card Problems ...................................................... 8-11
Power Management Problems (for Windows)............... 8-11
Printer Problems ......................................................... 8-12
Software Problems...................................................... 8-12
Sound Problems .......................................................... 8-13

v
Startup Problems .........................................................8-13
Other Problems ...........................................................8-14
Resetting the Computer.....................................................8-15
Appendix A Specifications..........................................................A-1

vi
Preface
This manual contains information that will help you operate the computer.
It is divided into 8 chapters and an appendix.
?? Chapter 1, Getting Started, takes you through the process of setting
up the computer and identifying its external components.
?? Chapter 2, Operating Your Computer, tells you how to use the
computer’s components and features.
?? Chapter 3, Managing Power, provides information on power.
?? Chapter 4, Expanding Your Computer, provides information on
installing and using peripheral devices.
?? Chapter 5, SCU (Setup Configuration Utility), describes the SCU
program that configures the computer’s BIOS settings.
?? Chapter 6, Installing Software Drivers, describes how to install the
drivers and utilities supplied with the computer.
?? Chapter 7, Caring for the Computer, gives you tips in care and
maintenance.
?? Chapter 8, Troubleshooting, gives solutions to common problems
you may encounter when using the computer.
?? Appendix A, Specifications, gives a brief specification of the
computer.

vii
Notational Conventions
Throughout this manual, the following conventions are used to distinguish
elements of text.
NOTE: identifies additional information that requires special attention.
CAUTION:identifiesimportantinformationwhich,ifnotfollowed, mayresult inloss ofdata or
damage to the computer.
Keyboard keys are shown in a bold typeset. For example:
Press Enter to complete.
When keys are joined by a plus sign (+), press the first key, and, while
keeping the first key down, press the remaining keys, finally release all the
keys. When necessary, keys are also shown in graphics.
A title, command, setup item, or button that you can see on the screen is
shown in boldface. A value or an option that you can select for a setup
item is shown in italic. For example:
Select Power Management, set it to Enabled, and then click the
OK button.

CHAPTER 1
Getting Started
Congratulations on purchasing this Tablet PC.
This hand-held computer, having no fan and being almost noiseless, is
especially designed for the practical applications of warehouses,
automobiles, vehicles, public security, repairing, assisting the
handicapped, and other demanding situations where conventional
notebook computers just cannot measure up.
This chapter first tells you step by step how to get the computer up and
running. You will find instructions for these procedures:
?? Unpacking
?? Connecting to AC power
?? Turning on the computer
?? Turning off the computer
Then, you will find a section briefly introducing the external components
of the computer. And the last section navigates you to the information
you may need after the computer is ready for use.

1-2
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
?? Tablet PC
?? Accessories:
?AC adapter (100~240 VAC, 50~60 Hz)
?AC power cord (US, CE, UK, SA)
?Primary battery switch pin
?Driver CD
?X-Bay (optional):
Module-1: two serial I/O / RJ-45 / IEEE 1394
Module-2: wireless LAN (802.11B)
Module-3: wireless modem (CDPD)
?Expansion box (optional)
Port Replicator module: includes COM1/4, PIO1, CRT, two
USB ports (connects behind USB hub, FDD bootable), PS/2
keyboard and mouse, MIC input, earphone out, CD-ROM and
AC adapter input
CD-ROM module: 24X TEAC CD-224E or better
DVD-ROM module: 8X Pioneer K-11T or better
USB FDD module: 1.44 MB double-sided high density
?Wireless keyboard (optional)
?Car adapter/charger (10.7~32 VDC) ?(optional)
?Secondary battery (optional)
?Battery charger for secondary battery (optional)
?Carrying bag (optional)
?CCD camera module (optional)
?This Operation Manual

1-3
Inspect all the items. If any item is damaged or missing, notify your
dealer immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the computer in the future.
Before You Begin
To prevent depletion of the primary battery’s power during transit, a
switch is provided at the bottom-side of the Tablet PC. Be sure to turn the
switch to the “ON” position when using the Tablet PC for the first time
by using the included primary battery switch pin to slide the switch.
NOTE: In case the Tablet PC will not be used for a long period of time and to prevent
primary battery discharge, turn the switch to the “OFF” position.

1-4
Connecting to AC Power
The computer operates either on the external AC power or internal
battery power. It is suggested that you use AC power when you start up
the computer for the first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
NOTE:
Power Supply Cord: (optional) Detachable, minimum 1.5 m long. Listed, rated
minimum 125 V, 7 A, having a 2/18 AWG, type SVT flexible cord. One end terminates
with a parallel blade, molded-on, attachments plug with a 7 A, 125 V (NEMA 1-15P)
configuration; other end terminates with a molded-on appliance coupler.
Alternate: (optional) Detachable, maximum 4.5 m (14.76 ft) long. Listed, rated
minimum 250 V, 6 A, having a 3/18 AWG, type SVT flexible cord. One end terminates
with a Tandem blade, grounding, listed molded-on, attachments plug with a 6 A, 250 V
(NEMA 6-15P) configuration; other end terminates with a molded-on appliance
coupler.
1. Make sure the computer is turned off.
2. Plug the DC cord of the AC adapter to the power connector on the
right-side of the computer (?).
3. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet (?).

1-5
4. When the AC adapter is connected, the indicator on the AC adapter
lights up, indicating that power is being supplied from the electrical
outlet to the AC adapter and onto your computer. Now, you are ready
to turn on the computer.
CAUTION:
?? When you disconnect the AC adapter, disconnect from the electrical outlet first and
then from the computer. A reverse procedure may damage the AC adapter or the
computer.
?? Whenunpluggingtheconnector,alwaysholdtheplughead.Neverpullonthecord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
Positioning the Tablet PC
The computer can be placed upright using its stand found at the back. To
place the computer in an upright position, pull open the stand located at
the back as shown on the next figure.
NOTE: It is recommended that you operate the Tablet PC in an upright position as
opposed to letting it lie flat on its back in order to provide adequate air ventilation.
The wireless keyboard operates on four “size-AA” (1.5-volt) batteries on
the battery compartment located at the back. Be sure to observe the
correct polarity when inserting the batteries.
NOTE: The condition of the batteries also affects the effectiveness of transmission. If a
weakness in transmission is detected, try changing a set of new batteries.

1-6
Using the Wireless Keyboard (option)
The wireless keyboard can either be placed flat on the table or inclined
using its stand found at the back. To place the wireless keyboard in an
upright position, pull open the stand located at the back as shown on the
next figure.
Place the wireless keyboard in front of the Tablet PC with no obstructions
between them to allow unhampered communication between the
computer and keyboard’s IR port.
NOTE: It is recommended that the transmission distance must not exceed 3 meters
and that vertical transmission angle is within ?150while horizontal transmission angle
is within ?300.