Getac A140N User manual

Rugged Mobile Computing Solutions
A140
USER MANUAL

December 2016
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website
at www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Tablet PC Running................................................. 2
Unpacking .............................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery
Packs ....................................................................................... 2
Connecting to AC Power....................................................... 4
Using the Tether .................................................................... 5
Turning On and Off the Tablet PC ....................................... 6
Taking a Look at the Tablet PC................................................. 7
Front Components................................................................. 7
Rear Components ................................................................ 10
Right-Side Components....................................................... 11
Left-Side Components ......................................................... 12
Top Components.................................................................. 13
Bottom Components ........................................................... 13
Chapter 2 Operating Your Tablet PC ..............................................14
Using the Touchscreen............................................................. 15
Using Multi-touch Gestures ................................................ 16
Using the Handle as a Kickstand (Optional) ...................... 18
Using Network and Wireless Connections ............................. 19
Using the LAN...................................................................... 19
Using the WLAN................................................................... 20
Using the Bluetooth Feature .............................................. 22
Using the WWAN Feature (Optional) ................................ 24
Using the GPS Feature (Optional)........................................... 27
Using the Barcode Scanner (Optional) ................................... 28
Using the Fingerprint Scanner (Optional) .............................. 29
Enrolling a Fingerprint ........................................................ 29
Fingerprint Login................................................................. 31
Using the NFC/RFID Reader (Optional) ................................... 32

ii
Chapter 3 Managing Power ............................................................33
AC Adapter............................................................................... 34
Battery Pack.............................................................................. 35
Charging the Battery Pack .................................................. 35
Initializing the Battery Pack................................................ 36
Checking the Battery Level ................................................. 36
Battery Low Signals and Actions ........................................ 37
Replacing the Battery Pack ................................................. 38
Power-Saving Tips .................................................................... 40
Chapter 4 Expanding Your Tablet PC .............................................41
Connecting Peripheral Devices ............................................... 42
Connecting a USB Device .................................................... 42
Connecting a USB Device with Fischer Connectors
(Optional) ............................................................................. 43
Connecting an Audio Device .............................................. 43
Connecting a Monitor ......................................................... 44
Connecting a Serial Device (Optional) ............................... 44
Using Storage and Expansion Cards ....................................... 45
Using MicroSD Cards ........................................................... 45
Using Smart Cards................................................................ 46
Changing or Replacing ............................................................ 47
Replacing the SSD................................................................ 47
System Memory Upgrade.................................................... 48
Chapter 5 Using BIOS Setup............................................................50
When and How to Use............................................................. 51
Menu Descriptions ................................................................... 53
Information Menu ............................................................... 53
Main Menu........................................................................... 53
Advanced Menu................................................................... 54
Security Menu ...................................................................... 55
Boot Menu ........................................................................... 56
Exit Menu ............................................................................. 56
Chapter 6 Using Getac Software ....................................................57
OSD Control Panel ................................................................... 58
G-Manager ............................................................................... 59
Camera (Optional) ................................................................... 61
G-Camera (for Windows 10) ............................................... 61
Getac Camera (for Windows 7)........................................... 62

iii
Chapter 7 Care and Maintenance ...................................................63
Protecting the Tablet PC.......................................................... 64
Using an Anti-Virus Strategy............................................... 64
Using the Cable Lock ........................................................... 64
Taking Care of the Tablet PC .................................................. 65
Location Guidelines ............................................................. 65
General Guidelines .............................................................. 65
Cleaning Guidelines............................................................. 66
Battery Pack Guidelines....................................................... 66
Touchscreen Guidelines....................................................... 67
When Traveling........................................................................ 69
Chapter 8 Troubleshooting .............................................................70
Preliminary Checklist................................................................ 71
Solving Common Problems...................................................... 72
Battery Problems ................................................................. 72
Bluetooth Wireless Transmission Problems ....................... 72
Display Problems.................................................................. 73
Hardware Device Problems ................................................. 73
Power Management Problems ........................................... 74
Sensor Problems (for Windows 10 Models Only) .............. 74
Software Problems .............................................................. 75
Sound Problems ................................................................... 75
Startup Problems ................................................................. 76
WLAN Problems ................................................................... 76
Other Problems.................................................................... 78
Resetting the Tablet PC ........................................................... 79
System Recovery....................................................................... 80
System Restore, Recovery, or Reset (for Windows 10
Models)................................................................................. 80
System Recovery (a Tool for Windows 7 Models).............. 81
Using the Driver Disc (Optional) ............................................. 83
Appendix A Specifications .................................................................84
Appendix B Regulatory Information.................................................86
On the Use of the System........................................................ 87
Class B Regulations .............................................................. 87
ANSI Warning....................................................................... 88
Safety Notices....................................................................... 89
On the Use of the RF Device.................................................... 91
USA and Canada Safety Requirements and Notices.......... 91
European Union CE Marking and Compliance Notices..... 92

iv
User Notification of Take-back Service................................... 94
ENERGY STAR 6.1 ..................................................................... 95
Battery Recycling...................................................................... 97

1
Chapter 1
Getting Started
Congratulations on purchasing this rugged Tablet PC.
This chapter first tells you step by step how to get the Tablet PC up and
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
A140 Tablet PC
AC adapter AC power cord
Battery pack x 2 Stylus
Tether
Document(s) Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
Installing the Micro-SIM Card (Optional) and
Battery Packs
1. Select models only:
With the mirco-SIM card’s chip side facing up and the beveled corner
pointing to the slot, insert the card all the way into the slot.

3
NOTE: To remove the SIM card, just push in the SIM card to pop-out and
remove the card.
2. The Tablet PC has two battery compartments for two battery packs; each
is installed in the same way.
With the battery pack correctly oriented, attach its connector side to the
battery compartment at an angle () and then press down the other
side ().
3. Slide the battery latch toward the locked position ( ).
CAUTION: Make sure the battery latch is correctly locked, not revealing the
underneath red part.
Correct Incorrect (revealing red part)

4
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using
other AC adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for
use when you install the battery pack and connect AC power to the
Tablet PC for the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet
PC ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your Tablet PC. Now, you are ready to turn on the Tablet PC.

5
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as
indicated by below). Then, insert the stylus end through the loop (as
indicated by below) and pull it tight.

6
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). The Windows operating system should start.
NOTE: Tapping the screen during startup may invoke a pre-boot menu
(unless the default settings have been changed). If the menu appears, simply
select Continue.
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Windows 10 Windows 7
Power off
(Shutdown)
Tap Power Shut
down.
Use the Windows Start menu
in the lower left and follow
the shutdown procedure.
Sleep Press the power button.*
-or-
Tap Power Sleep.
Press the power button.*
-or-
Use the Windows Start menu
to put the Tablet PC in Sleep
mode.
Hibernate By default, this option is not
shown in the Start menu. If you
want to use the feature, set up
accordingly in Windows
settings.
Use the Windows Start menu
to put the Tablet PC in
Hibernation mode.
* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows settings.

7
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of your
Tablet PC may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for
water- , dust-, and fire-proof integrity. (Engage the locking mechanism if
existing.)
Front Components
Ref Component Description
Handle
(optional)
Provides a convenient way to carry the Tablet PC. It
also serves as:
-Stylus holder: The handle has a slot and two
openings for the stylus. You can use any one for
storing the stylus.

8
Ref Component Description
-Kickstand: With the handle turned to one side, the
Table PC can stand on the handle.
Light sensor Senses the ambient light for automatic adjustments
of the display backlight.
Camera
indicator
(optional)
Lights up when the camera lens beside it is in use.
Camera lens
(optional)
Allows you to use the camera function.
Slide the camera cover toward the right to use the
camera; slide it toward the left for privacy protection.
Touchscreen Displays and receives information for the Tablet PC.
Indicators
Power Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this
period.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when there is
a thermal protection problem. Ask for repair service
in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on.

9
Ref Component Description
Power button Turns the power on or off. (The default “off” state is
“Sleep mode.”)
Plus button Increases the sound volume.
Minus button Decreases the sound volume.
Windows logo
button
For Windows 10:
Opens or closes the Start menu.
For Windows 7:
Opens or closes the OSD Control Panel. ???
P1 button The default function is Camera or Trigger depending
on your model.
Camera For Windows 10:
Starts the G-Camera application.
For Windows 7:
Starts the Getac Camera program and
serves as the shutter release button.
Trigger Serves as the trigger button for the barcode
reader if your model has the module.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
P2 button Enables or disables the touchscreen feature.
When pressed longer:
???
P3 button Enables or disables the auto rotate function.
When pressed longer:
???
P4 button Starts a program. 預設是開啟哪一個程式???
When pressed longer:
???
Microphone Receives sound and voice to record voice.

10
NOTE:
The hardware buttons (except the power button) can be re-defined
using G-Manager.
The hardware buttons (except the power button) provide keyboard key
functions on “POST/BIOS Setup/Non-ACPI” occasions. (See “Button
Functions on Special Occasions” in Appendix A for information.)
Rear Components
Ref Component Description
Hand grip
(optional)
Allows you to hold your Tablet PC securely while
operating.
Camera lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
Flash (optional) Provides extra light when taking pictures.
Tether hole Stylus can be tethered to this hole.
Battery pack Supplies power to your computer when external
power is not connected.

11
Ref Component Description
Stylus holder Holds the stylus.
NFC/RFID reader
(optional)
Reads data from NFC/RFID tags.
Speaker Sends out sound and voice from your Tablet PC.
Right-Side Components
Ref Component Description
USB 2.0 port Connects a USB device.
RJ-45 connector
(LAN2)
Connects the LAN cable.
Smart card
Reader
Accepts a smart card for additional security feature.
Optional
component
Depending on the model, the component can be
one of the following:
None
RS232 serial
connector
Connects a serial mouse o r serial communication
device.
VGA connector Connects an external display monitor.
NFC/RFID reader Reads data from NFC/RFID tags.
Slide up to open the protective cover.

12
Ref Component Description
Optional
component
Depending on the model, the component can be
one of the following:
None
Rugged USB
connector (x 1
or x 2)
Connects a USB device that supports Fischer DBPU 7
pin connection.
Fingerprint
scanner
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
Left-Side Components
Ref Component Description
WLAN switch Switches the WLAN radio on or off.
Power connector Connects the AC adapter.
RJ-45 connector
(LAN1)
Connects the LAN cable.
MicroSD card slot Accepts a microSD card for removable storage media.
USB 3.0 port
Connects a USB device.
HDMI connector Connects a HDMI monitor or TV set.
Combo audio
connector
Connects a set of headphones or external
speakers with amplifier
Supports a headset microphone with 4-pole TRRS
3.5mm jack.
Slide up to open the protective cover.

13
Top Components
Ref Component Description
Stylus holder Holds the stylus.
Barcode reader
lens (optional)
Scans and reads barcodes.
Bottom Components
Ref Component Description
Kensington lock Locks the Tablet PC to a stationary object for
security.
Docking
connector
Connects to the docking station (available as an
option).
Antenna Pass-
through
(optional)
Connects to the docking station for using external
GPS /WWAN/WLAN antenna.
WLAN
WWAN
GPS

14
Chapter 2
Operating Your
Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot
or cold environment.
The Tablet PC can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the Tablet PC on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.