Getac T800 ANDROID User manual

Rugged Mobile Computing Solutions
T800
USER MANUAL

February 2016
TRADEMARKS
TRADEMARKSTRADEMARKS
TRADEMARKS
All brand and product names are trademarks or reg stered trademarks of the r
respect ve compan es.

NOTE
NOTENOTE
NOTE
The nformat on n th s manual s subject to change w thout not ce.
For the latest vers on of the manual, please v s t the Getac webs te at www.getac.com.

i
Table of Contents
Table of ContentsTable of Contents
Table of Contents
Chapter 1
Chapter 1Chapter 1
Chapter 1 Getting Started
Getting StartedGetting Started
Getting Started ................................
................................................................
..................................................
....................................
.................. 1
11
1
Gett ng the Tablet PC Runn ng .......................................... 2
Unpack ng .................................................................. 2
Install ng the SIM Card (Opt onal) ................................. 3
Connect ng to AC Power ............................................... 4
Us ng the Tether ......................................................... 5
Turn ng On and Off the Tablet PC ................................. 6
Tak ng a Look at the Tablet PC ........................................ 7
Front Components ........................................................ 7
Rear Components ....................................................... 10
Top Components ......................................................... 11
Bottom Components ..................................................... 12
R ght-S de Components ................................................ 12
Chapter 2
Chapter 2Chapter 2
Chapter 2 Operating Your Tablet PC
Operating Your Tablet PCOperating Your Tablet PC
Operating Your Tablet PC ...............................
..............................................................
............................... 14
1414
14
Nav gat ng on the Screen................................................. 15
Us ng the Touchscreen ................................................. 15
Us ng the Dual Mode D splay (Opt onal) ........................ 18
Us ng the Network Features ............................................. 19
Us ng the LAN (Opt onal) ........................................... 19
Us ng the WLAN ........................................................ 19
Us ng the BT Feature ..................................................... 21
Turn ng On/Off the BT Rad o ....................................... 21
Connect ng to another BT Dev ce ................................... 21
Us ng the WWAN Feature (Opt onal) ............................... 23
Turn ng On/Off the WWAN Rad o ................................. 23
Sett ng up a WWAN Connect on ................................... 24

ii
Chapter 3
Chapter 3Chapter 3
Chapter 3 Managing Power
Managing PowerManaging Power
Managing Power ................................
................................................................
..............................................
............................
.............. 25
2525
25
AC Adapter .................................................................. 26
Battery Pack ................................................................ 28
Charg ng the Battery Pack ........................................... 28
In t al z ng the Battery Pack .......................................... 29
Check ng the Battery Level .......................................... 29
Battery Low S gnals and Act ons ................................... 30
Replac ng the Battery Pack ........................................... 31
Second Battery Pack (Opt onal) .................................. 33
Power-Sav ng T ps ........................................................ 34
Chapter 4
Chapter 4Chapter 4
Chapter 4 E panding Your Tablet PC
E panding Your Tablet PCE panding Your Tablet PC
E panding Your Tablet PC ..............................
............................................................
.............................. 35
3535
35
Connect ng a USB Dev ce ............................................... 36
Connect ng an Aud o Dev ce ............................................ 37
Connect ng an HDMI D splay Mon tor ................................ 38
Connect ng a Ser al Dev ce (Opt onal) ............................. 39
Us ng M croSD Cards (Opt onal) ..................................... 40
Chapter 5
Chapter 5Chapter 5
Chapter 5 Using BIOS Setup
Using BIOS SetupUsing BIOS Setup
Using BIOS Setup ................................
................................................................
.............................................
..........................
............. 41
4141
41
When and How to Use .................................................. 42
Menu Descr pt ons ......................................................... 43
Informat on Menu ....................................................... 43
Ma n Menu ............................................................... 43
Advanced Menu ......................................................... 43
Secur ty Menu ........................................................... 44
Ex t Menu ................................................................ 45
Chapter 6
Chapter 6Chapter 6
Chapter 6 Using Getac Software
Using Getac SoftwareUsing Getac Software
Using Getac Software ................................
................................................................
......................................
............
...... 47
4747
47
OSD Control Panel ........................................................ 48
G-Manager .................................................................. 49
G-Camera (Opt onal) .................................................... 51
Us ng the Barcode Reader (Opt onal) .............................. 53
Chapter 7
Chapter 7Chapter 7
Chapter 7 Care and Maintenance
Care and MaintenanceCare and Maintenance
Care and Maintenance ................................
................................................................
....................................
........
.... 55
5555
55
Tak ng Care of the Tablet PC ......................................... 56
Locat on Gu del nes ..................................................... 56

iii
General Gu del nes ..................................................... 57
Clean ng Gu del nes .................................................... 57
Battery Pack Gu del nes .............................................. 58
Touchscreen Gu del nes ............................................... 59
When Travel ng .............................................................. 61
Chapter 8
Chapter 8Chapter 8
Chapter 8 Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting ................................
................................................................
..............................................
............................
.............. 62
6262
62
Prel m nary Checkl st ....................................................... 63
Solv ng Common Problems .............................................. 64
Battery Problems ........................................................ 64
BT W reless Transm ss on Problems ............................... 64
D splay Problems ....................................................... 65
Hardware Dev ce Problems .......................................... 65
Power Management Problems ....................................... 66
Sensor Problems ........................................................ 67
Software Problems ..................................................... 68
Sound Problems ........................................................ 68
Startup Problems ....................................................... 68
WAN Problems .......................................................... 69
Other Problems ......................................................... 70
Resett ng the Tablet PC .................................................. 71
System Recovery ........................................................... 72
Us ng the Dr ver D sc (Opt onal) ..................................... 73
Appendi A
Appendi AAppendi A
Appendi A ............................................................... Specifications
SpecificationsSpecifications
Specifications
74
7474
74
Appendi B
Appendi BAppendi B
Appendi B ........................................... Regulatory Information
Regulatory InformationRegulatory Information
Regulatory Information
77
7777
77
On the Use of the System ............................................. 78
Class B Regulat ons ................................................... 78
ANSI Warn ng ........................................................... 79
Safety Not ces ........................................................... 80
On the Use of the RF Dev ce ........................................ 83
USA and Canada Safety Requ rements and Not ces.......... 83
European Un on CE Mark ng and Compl ance Not ces ....... 85

iv
User Not f cat on of Take-back Serv ce .............................. 87
ENERGY STAR 6.1 ....................................................... 89

1
Chapter 1
Chapter 1Chapter 1
Chapter 1
Getting Started
Getting StartedGetting Started
Getting Started
Congratulat ons on purchas ng th s rugged Tablet PC.
Th s chapter f rst tells you step by step how to get the Tablet PC up and runn ng.
Then, you w ll f nd a sect on br efly ntroduc ng the external components of the Tablet
PC.

2
Getting the
Getting the Getting the
Getting the Tablet C
Tablet CTablet C
Tablet C Running
RunningRunning
Running
Unpacking
UnpackingUnpacking
Unpacking
NOTE: This packing list applies to standard models. Select
models may have different items.
After unpack ng the sh pp ng carton, you should f nd these standard tems:
T800 Tablet PC
AC adapter
AC power cord
Stylus Tether
Screen clean ng cloth Document(s)
Dr ver d sc (opt onal)
Inspect all the tems. If any tem s damaged or m ss ng, not fy your dealer
mmed ately.

3
Ins
InsIns
Installing the
talling the talling the
talling the SIM Card (Optional)
SIM Card (Optional)SIM Card (Optional)
SIM Card (Optional)
1. Locate the SIM card cover. Remove the cover by unfasten ng 4 screws.
2. Not ng the or entat on, sl de the SIM card nto place.
3. Replace the cover and secure w th 4 screws.

4
Connecting to AC ower
Connecting to AC owerConnecting to AC ower
Connecting to AC ower
It s suggested that you use AC power when start ng up the Tablet PC for the
very f rst t me.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electr cal outlet ().
3. Power s be ng suppl ed from the electr cal outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
CAUTION: Use only the AC adapter included with your Tablet PC.
Using other AC adapters may damage the Tablet PC.
NOTE: When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see
Chapter 3.

5
Using the Tether
Using the TetherUsing the Tether
Using the Tether
A tether s prov ded for attach ng the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as nd cated
by  below). Then, nsert the other end through the f rst loop (as nd cated
by  below) and pull t t ght.
2. Insert the other loop end to the tether holder on the Tablet PC (as nd cated
by  below). Then, nsert the stylus end through the loop (as nd cated by
 below) and pull t t ght.

6
Turning On and Off the
Turning On and Off the Turning On and Off the
Turning On and Off the Tablet C
Tablet CTablet C
Tablet C
Turning On
Turning OnTurning On
Turning On
Press the power button (
). The W ndows operat ng system should start.
Turning Off
Turning OffTurning Off
Turning Off
When you f n sh a work ng sess on, you can stop the system by turn ng off the
power or leav ng t n Sleep or H bernat on mode:
To...
To...To...
To... Do this...
Do this...Do this...
Do this...
Power off
(Shutdown)
Tap  ower  Shut down.
Sleep Press the power button.*
-or-
Tap  ower  Sleep.
H bernate By default, th s opt on s not shown
n the Start menu. If you want
to use the feature, set up accord ngly n W ndows sett ngs.
* “Sleep” s the default sett ng of the power button. You may change what the
power button does n W ndows sett ngs.

7
Taking a Look at the
Taking a Look at the Taking a Look at the
Taking a Look at the Tablet C
Tablet CTablet C
Tablet C
NOTE: Depending on the model you purchased, the appearance of
your Tablet PC may not be exactly the same as those shown in
this manual.
CAUTION: You need to open the protective covers to access the
connectors or devices inside. When not accessing a connector
or device, make sure to close the cover completely for water-,
dust-, and fire-proof integrity of your Tablet PC. (Engage the
locking mechanism if existing.)
Front Components
Front ComponentsFront Components
Front Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also

Speaker
SpeakerSpeaker
Speaker Sends out sound and vo ce from your Tablet PC.

Touchscreen
TouchscreenTouchscreen
Touchscreen D splays and rece ves nformat on for the
Tablet
PC.
P. 15

Camera Lens
Camera Lens Camera Lens
Camera Lens
Allows you to use the camera funct on. When the
camera lens s n use, the nd cator
bes de t l ghts
P. 51

8
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also
(opt onal) up.

Indicators
IndicatorsIndicators
Indicators
ower L ghts blue when the power s on.
Bl nks blue when the system s n Sleep mode.
Battery
BatteryBattery
Battery L ghts amber when the battery s be ng charged.
P. 28
L ghts green when charg ng s completed.
Bl nks green to nd cate the battery’s bu lt-
n h gh
temperature protect on mechan sm s act vated.
CAUTION: Do not remove the battery
during this period.
Bl nks red (once per second) when the battery’
s
capac ty s below 10%.
P. 30
Bl nks red rap dly (once per 0.5 second) when
there s a thermal protect on problem.
Ask for repa r
serv ce n case th s happens.
Bl nks amber when the battery charg ng s n an
abnormal state. Replace the battery n case th s
happens.
RF (Radio
RF (Radio RF (Radio
RF (Radio
Frequency)
Frequency)Frequency)
Frequency)
L ghts blue when the RF rad o of any RF feature
(WLAN/BT/WWAN) s on.

Microphone
MicrophoneMicrophone
Microphone Rece ves sound and vo ce to record vo ce.

Light Sensor
Light SensorLight Sensor
Light Sensor Senses the amb ent l ght
for automat c adjustments
of the d splay backl ght.

ower Button
ower Buttonower Button
ower Button Turns the power on or off. (The default “off”
state
s “Sleep mode.”)
P. 6

1 Button Starts the G-Camera appl cat on.
– or –
P. 51
– or –

9
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also
Serves as the tr gger button for the barcode reader
f your model has the barcode reader module.
P. 53
Can be changed to another set of predef ned
funct ons us ng G-Manager.
P. 49
Prov des a keyboard key funct on for spec f c
occas ons.
P. 75

2 Button Opens or closes the OSD Control Panel. P. 48
When pressed longer:
Serves as the Ctrl
CtrlCtrl
Ctrl+Alt
AltAlt
Alt+Del
DelDel
Del keyboard keys.
P. 71
Can be changed to another set of predef ned
funct ons us ng G-Manager.
P. 49
Prov des a keyboard key funct on for spec f c
occas ons.
P. 75

Windows Logo
Windows Logo Windows Logo
Windows Logo
Button
ButtonButton
Button
Opens or closes the Start menu.
Prov des a keyboard key funct on for spec f c
occas ons.
P. 75
Volume Up
Volume Up Volume Up
Volume Up
Button
ButtonButton
Button
Increases the sound volume.
Prov des a keyboard key funct on for spec f c
occas ons.
P. 75
Volume Down
Volume Down Volume Down
Volume Down
Button
ButtonButton
Button
Decreases the sound volume.
Prov des a keyboard key funct on for spec f c
occas ons.
P. 75

10
Rear Components
Rear ComponentsRear Components
Rear Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also

Ex
ExEx
Expansion
pansion pansion
pansion
Connector
ConnectorConnector
Connector
Connect to a propr etary snap-
on module such
as:
- Second battery pack
-
- Magnet c str pe card and smart card reader

SIM Card Cover
SIM Card CoverSIM Card Cover
SIM Card Cover Ins de s the SIM card slot (opt onal). P. 3

Flash
Flash Flash
Flash (opt onal) Prov des extra l ght when tak ng p ctures.

Camera Lens
Camera LensCamera Lens
Camera Lens
(opt onal)
Allows you to use the camera funct on. When the
camera lens s n use, the nd cator bes de t l ghts
up.
P. 51

Stylus/
Stylus/Stylus/
Stylus/
Digitizer pen
Digitizer penDigitizer pen
Digitizer pen
Serves as the nput dev ce by tapp ng
on the
touchscreen to make select ons and enter
nformat on.
P. 15

11

Battery ack
Battery ackBattery ack
Battery ack Suppl es power to your Tablet PC
when external
power s not connected.
P. 28
Top
TopTop
Top Components
ComponentsComponents
Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also

Tether Holder
Tether HolderTether Holder
Tether Holder For hold ng a tether (such as the stylus
tether). There s one holder at each corner of
the Tablet PC.
P. 5

None
NoneNone
None
Or can be one of the below components depend ng on your model:
Serial ort
Serial ortSerial ort
Serial ort Connects a ser al dev ce. P. 39
MicroSD Card Slot
MicroSD Card SlotMicroSD Card Slot
MicroSD Card Slot Accepts a m croSD
card for removable storage
med a.
P. 40

12
RJ
RJRJ
RJ-
--
-45
4545
45 Connector
ConnectorConnector
Connector Connects the LAN cable. P. 19
Barcode Reader
Lens
Scans and reads barcodes. P. 53
Bottom
BottomBottom
Bottom Components
ComponentsComponents
Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also

Antenna
AntennaAntenna
Antenna ass
assass
ass-
--
-
through
throughthrough
through (opt onal)
Connects to the dock ng stat on for us ng
external GPS/WLAN/WWAN antenna.

Docking Connector
Docking ConnectorDocking Connector
Docking Connector
Connects to the dock ng s
tat on (ava lable as
an opt on).

ower Connector
ower Connectorower Connector
ower Connector Connects the AC adapter. P. 4
Righ
RighRigh
Right
tt
t-
--
-Side Components
Side ComponentsSide Components
Side Components
WWAN
WLAN
GPS

13
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description See Also
See AlsoSee Also
See Also

Micro HDMI
Micro HDMI Micro HDMI
Micro HDMI
Connector
ConnectorConnector
Connector
Connects a HDMI mon tor or TV set. P. 38

USB
USB USB
USB 3.0
3.0 3.0
3.0 ort
ortort
ort Connects a USB dev ce. P. 36

Combo Audio
Combo AudioCombo Audio
Combo Audio
Connector
ConnectorConnector
Connector
Connects a set of headphones or external speakers
w th ampl f er.
P. 37
Supports a headset m crophone w th 4-
pole TRRS
3.5mm jack.